On my arrival I was welcomed in a friendly and a warm manner, Reception staff is very attentive. I found my room 213 very welcoming; I found all I needed in there, Very high standard of housekeeping were evident. Plenty of space to work for business people. Toiletieries are of very good quality and Tea/coffee facilities helped me to work... more

We were first allocated room 217 and it was awful! It was dark and dingy with yellow stained wallpaper; as if someone had spent a lifetime chain-smoking in there. We both sat on the bed and it was so soft it was like sitting on blancmange. I immediately telephoned reception and requested a room with a firmer bed, praying that... more

Booked via laterooms for a one night stay after attending a rugby match at Twickenham. The room was very nice, clean and well maintained, and a good size, the bathroom was amply sized with plenty of toiletries and a decent shower. Breakfast was pretty good, fairly standard hot and cold buffet style, with good sausages. The service was efficient and... more