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All 1,075 London hotels

Novotel London Paddington

4.0 of 5 Hotel   |   3 Kingdom Street, Sheldon Square, London W2 6BD, England (Bayswater / Notting Hill / Lancaster Gate )
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86%
Ranked #239 of 1,075 hotels in London
Certificate of Excellence 2014
A recent review
5 of 5 stars Reviewed May 27, 2014
TheodorsLounge Chelmsford, United Kingdom
  • Reviews (1,467)
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1,467 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (103)
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There are newer reviews for Novotel London Paddington
See the most recent reviews
Chelmsford, United Kingdom
Contributor
12 reviews 12 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 27, 2014

From the moment we arrived, we really liked this hotel. We were met straight away on reception by Helen, who, noticing that I was carrying my son in a carrier, whipped out a little penguin toy and made a real fuss of him. It was a great welcome! We were early for check in (which wasn't a problem), asked for... More

Was this review helpful? Yes 1
novotelpaddington, Rooms Division Manager at Novotel London Paddington, responded to this review

Dear TheodorsLounge, Thank you very much for your kind review. It is much appreciated and I can assure you that all the team will be delighted to hear that you enjoyed your stay. I look forward to welcoming you back again very soon. Kind regards, Paulo Bernini. More

Peterborough, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed May 24, 2014

Stayed at this hotel May 2014 for 1 night, staff very helpful and very clean hotel.. 5 min walk along the canal from the tube station in nice quiet surroundings. The only negative was the awful smell from the sink when used, Stale/rotten eggs water smell. Breakfast was good and main bed and sofa bed comfortable.

Was this review helpful? Yes
novotelpaddington, Rooms Division Manager at Novotel London Paddington, responded to this review

Dear DeniseH,Thanks for your review. I am glad you had a good stay with us. See you on your next trip hopefully! Kind regards, Paulo Bernini. More

Glasgow, Scotland, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 22, 2014

Stayed at this hotel April 2014. Staff were very pleasant and friendly. A bit disappointed our room wasn't ready when we arrived about 3.45pm. Receptionist apologetic. Room was ok. Very clean but a bit on small side for family room. The main bed was comfortable but sofa bed was very uncomfortable. The toilet is separate from bathroom, is very small... More

Was this review helpful? Yes 1
novotelpaddington, Rooms Division Manager at Novotel London Paddington, responded to this review

Dear MoiraM, Thank you for taking the time to write a review about your recent visit. I am delighted that you enjoyed your stay and we have noted your comments about the late check in, for which, I can only apologise along with the assurance we have since addressed. Kind regards, Paulo Bernini. More

Peterborough, United Kingdom
1 review
4 of 5 stars Reviewed May 21, 2014

Staff were very friendly on reception and others we saw; room was clean and the temperature was good without the air conditioning being noisy. Room was also very quiet despite being close to railway and tube. Breakfast choice good for a family.

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
novotelpaddington, Rooms Division Manager at Novotel London Paddington, responded to this review

Dear RichardW,Thank you for your kind comments and compliments – we are delighted that you enjoyed your stay and we look forward to welcoming you back again soon. Kind regards, Paulo Bernini. More

Copenhagen
Contributor
12 reviews 12 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed May 20, 2014

The hotel is conveniently located just 5 min. walk from the Heathrow Express/Connect trains. The canals nearby are nice, but the environment around the hotel is dull and business-like. The hotel itself is rather bland with no identity, but it's really good value for money and it has a pool. Stayed with two kids and we got a triple for... More

Was this review helpful? Yes
novotelpaddington, Rooms Division Manager at Novotel London Paddington, responded to this review

Dear Sehested-Frederiksen,Thanks for your review. I am glad you had a good stay with us, Kind regards, Paulo Bernini. More

Knutsford, United Kingdom
Senior Contributor
41 reviews 41 reviews
16 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed May 19, 2014

Excellent location from Paddington Station, great, very helpful staff, had an excellent room on the 10th floor which was very quiet as I am a light sleeper, clean and with everything you could need. Food was good too with a good variety of choices.

Was this review helpful? Yes 1
novotelpaddington, Rooms Division Manager at Novotel London Paddington, responded to this review

Dear lizwhitenlp, Thank you very much for your kind review. It is much appreciated and I can assure you that my team will be delighted to hear that you enjoyed your stay. I look forward to welcoming you back again very soon. Kind regards, Paulo Bernini. More

Oslo, Norway
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 12, 2014

Stayed with my mother and enjoyed a clean, new and quiet room. The location is good since the Heatrow express stops at Paddington station. If your luggage is heavy, I recomend a taxi even if it's a short walk to the hotel. The breakfast was vere good, the staff polite and efficient. We hope to return!

Was this review helpful? Yes 2
novotelpaddington, Rooms Division Manager at Novotel London Paddington, responded to this review

Dear anneli1234, Many thanks for your kind review. I am glad my team made your stay enjoyable. Kind Regards, Paulo Bernini. More

Manchester, United Kingdom
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 12, 2014

We have not stayed there yet but their phone booking service is fantastic, wanted a Family room with a late check out which they have sorted no problem. I have always booked online for hotels but they made it so easy for me to book a room with all my needs and I think it was quicker then booking online.... More

Was this review helpful? Yes
novotelpaddington, Rooms Division Manager at Novotel London Paddington, responded to this review

Dear TheYoungs1967, Thank you for your kind comments and compliments – I am delighted that you enjoyed your stay and I look forward to welcoming you back again soon. Kind regards, Paulo Bernini. More

Manchester, United Kingdom
Senior Contributor
43 reviews 43 reviews
29 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed May 11, 2014

Stayed here four four nights whilst working near by and had an executive room on the tenth floor the room was spacious with a large desk (certainty big enough to work from which is always a bonus in London), sofa and decent size bed. The room I had overlooked another office so there was very little to view but then... More

Was this review helpful? Yes
novotelpaddington, Rooms Division Manager at Novotel London Paddington, responded to this review

DearPaul-H8465, Thank you very much for your kind review. It is much appreciated and I can assure you that my team will be delighted to hear that you enjoyed your stay. I look forward to welcoming you back again very soon. Kind regards, Paulo Bernini. More

Brooklyn, NY
Contributor
11 reviews 11 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed May 10, 2014

It may seem like a small gripe, but the layout of the bathroom and room was too annoying for us to consider staying there again. The bath, shower and sink are crammed into a very small space that you access right next to the bed. But the toilet is in its own room all the way over by the door.... More

Was this review helpful? Yes
novotelpaddington, Rooms Division Manager at Novotel London Paddington, responded to this review

Dear bsawg, Thanks for your review. I am glad you had a good stay with us. Hopefully, I will see you on your next trip! Kind regards, Paulo Bernini More

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Additional Information about Novotel London Paddington

Address: 3 Kingdom Street, Sheldon Square, London W2 6BD, England
Phone Number:
Location: United Kingdom > England > London > Bayswater / Notting Hill / Lancaster Gate  , Paddington / Maida Vale , Westminster / Belgravia
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Novotel London Paddington 4*
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Also Known As:
Novotel London Paddington Hotel London
Accor London Paddington
Novotel London Paddington England

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#170 Luxury Hotel in London #179 Family Hotel in London #221 Romantic Hotel in London #229 Business Hotel in London
Hotel Class
Official Description (provided by the hotel)
The 4 star Novotel London Paddington is in the Paddington Central area, easily accessible by public transport and a few minutes' walk from Paddington Station (15 minute link to Heathrow Airport and great connection to all parts of London with 4 tube lines). Enjoy a shopping spree on Oxford Street or take a leisurely stroll to Hyde Park and Kensington Palace. All 206 rooms have free Wifi access and satellite TV. Our Elements restaurant and bar also offer a relaxed dining and drinking experience. The hotel has a swimming pool, sauna and fitness room for you to unwind after a long day exploring London. You can as well use our concierge services to book your tickets for the best West End shows or for numerous attractions. ... more   less 
Number of rooms
206

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