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Novotel London Paddington

#283 of 1,050 Hotels in London
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3 Kingdom Street, Sheldon Square, London W2 6BD, England
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Novotel London Paddington
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Novotel London Paddington
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1,565 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (131)
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Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

we stayed for a long weekend. Hotel is ideally located for family trip, very central, within easy walking distance to public transport. Shops and restaurants are actually very nearby, only 10 mins walk or 3 mins with bus. Hotel itself is very clean, people are friendly and very helpful. Facilities are pretty new and well maintained. Overall, highly recommended for... More 

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novotelpaddington, Rooms Division Manager at Novotel London Paddington, responded to this review

Dear Karl1000, Thank you very much for your review. It is much appreciated and I can assure you that my team will be delighted to hear that you enjoyed your stay. I look forward to welcoming you back again very soon. Kind regards, Paulo Bernini. More 

Paris
Top Contributor
112 reviews 112 reviews
48 hotel reviews
66 helpful votes 66 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

This is a standard Novotel, which has not been upgraded yet to the latest standards of the chain, but since the hotel is relatively recent, it doesn't matter and everything seems very new. On the plus side : - the staff is very helpful, and most of them speak (at least) English (of course) and French , which could be... More 

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novotelpaddington, Rooms Division Manager at Novotel London Paddington, responded to this review

Dear roybe01, Thanks for your review. I am glad you had a good stay with us. See you on your next trip hopefully! Kind regards, Paulo Bernini. More 

Auckland Region, New Zealand
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

Novotel Paddington offered outstanding service. This is an excellent example to other Novotel's, namely Montparness, Paris where we stayed the next two nights. When I was offered a hot chocolate at breakfast, I asked if they had Rice or Soy milk, so that it could be made with either of those milks. I was told they didn't have either which... More 

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novotelpaddington, Rooms Division Manager at Novotel London Paddington, responded to this review

Dear 986jasmine, Thanks for your comments and review, however, I was quite surprised to learn you were not served hot chocolate prepared with soy milk as we do offer soy milk during breakfast. I will appreciate if you could send me your contact details in order I can further investigate. Nevertheless, I was delighted to hear you have enjoyed your... More 

Redmond, Washington
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago NEW

I'm not a London native and it took me a while to find the Novotel. It's tucked away into a quiet pocket of very modern buildings that sit in a pedestrian area between Paddington Station's rail yards and the canals of Little Venice. On the topic of location - the location's excellent. If you need to get in & out... More 

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novotelpaddington, Rooms Division Manager at Novotel London Paddington, responded to this review

Dear Ben S, Thank you for taking the time to write a review. I am delighted that you enjoyed your visit. I look forward to seeing you again in the near future. Kind regards, Paulo Bernini. More 

Toronto
Top Contributor
83 reviews 83 reviews
38 hotel reviews
92 helpful votes 92 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

I spent 10 nights at Novotel Paddington, and I have to commend the employees at the reception and the restaurant. They were friendly and responsive with regard to concerns that were brought to their attention. I often dealt with Celine and Andrea, but I'd like to give special mention to the rooms manager Paulo Bernini and the restaurant manager Gili.... More 

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novotelpaddington, Rooms Division Manager at Novotel London Paddington, responded to this review

Dear My_Aunt, Thank you for your kind comments, compliments and feedback – I am sure Andrea and Gilli will be delighted to hear you have nominated them for the service and I was delighted to have the opportunity to personally meet you during your stay. I truly hope you decide to stay with us again during your next visit to... More 

Senior Contributor
41 reviews 41 reviews
6 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 1 week ago

Visited London to see a gig and a show and this was the perfect base. Nice modern hotel, comfortable room and nice facilities. Breakfast service very busy but enough alternatives in the area if you want to give the hotel breakfast a miss. Will very certainly come back if we are in the area.

Was this review helpful? Yes
novotelpaddington, Rooms Division Manager at Novotel London Paddington, responded to this review

Dear Theo K, Thanks for your review. I am glad you had a good stay with us. See you on your next trip hopefully! Kind regards, Paulo Bernini. More 

Brisbane, Queensland
Top Contributor
116 reviews 116 reviews
33 hotel reviews
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel is 5 minutes walk from Paddington station, which also provides easy access to the Heathrow Airport Express, which takes 15 min to the airport. The hotel is very comfortable with all the amenities one would need to relax before or after a long flight. Rooms have baths, showers, pillow options and has user controlled air conditioning. Other facilities... More 

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novotelpaddington, Rooms Division Manager at Novotel London Paddington, responded to this review

Dear Kel_au, Many thanks for your kind review. We look forward to welcoming you back very soon! Regards, Paulo Bernini. More 

London
Top Contributor
52 reviews 52 reviews
21 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 1 week ago

very well situated by the station and for the music venue. Hot and cold buffet for dinner was a bit different and very tasty and checkout to 12 on a Sunday was excellent. However, what on earth happens at check in and why do the receptionists go into their cubby hole and what on earth are they doing and could... More 

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novotelpaddington, Rooms Division Manager at Novotel London Paddington, responded to this review

Dear alpassing, Thanks for the review and feedback. I was quite disappointed to learn about your interaction with the Reception team. Please accept my apologies along with the assurance I will be sharing your comments with them. We look forward to welcoming you back again very soon. Kind Regards, Paulo Bernini. More 

Cupar, United Kingdom
Senior Contributor
32 reviews 32 reviews
12 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 1 week ago

Novotel Paddington was the perfect location for our family to meet as it was close to their mooring at Little Venice. Staff are welcoming and efficient, room was clean,soundproof and comfortable bed and pillows. Good facilities, quality toiletries, coffee maker fridge. Two seater sofa. Curtains were blackout which ensured a good sleep. Excellent breakfast at cost of £9.99 online charge.

Review collected in partnership with Novotel Hotels

Was this review helpful? Yes
novotelpaddington, Rooms Division Manager at Novotel London Paddington, responded to this review

Dear comack33, Thank you very much for your review, I am delighted that you enjoyed your visit. I look forward to welcoming you back again soon. Kind regards, Paulo Bernini. More 

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