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Novotel London Paddington

#273 of 1,052 Hotels in London
Certificate of Excellence
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3 Kingdom Street, Sheldon Square, London W2 6BD, England
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Novotel London Paddington
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1,629 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (137)
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Dundee, United Kingdom
Level Contributor
3 reviews
5 of 5 stars Reviewed 4 days ago NEW

Found this hotel through online search, so glad we found it. Lovely hotel with every amenity we could need. Great location , near Paddington station so handy for tube trains but very quiet at night as not in centre. Lovely area surrounding hotel too. Had two older kids with us and they loved hotel- Xbox in room, TV, WiFi and... More 

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
Level Contributor
8 reviews
3 of 5 stars Reviewed 6 days ago NEW

First. Clean and nice room. A bit fuzzy checkin. But everybody have been under training so that is ok. The pool is great after a day on your feet. Wifi works without problems in the room. Good location. Use the yellow line over the brown if you can. That will save you a lot of walking. The air condition in... More 

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Sheffield, United Kingdom
Level Contributor
47 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here for three nights for a break in London. I had emailed ahead to the hotel to see if there was anything that could be done in advance for my mother in law, aunt and cousins room as they do not tend to get to go on holiday and i wanted to make it very special for them.... More 

Was this review helpful? Yes 3
novotelpaddington, Rooms Division Manager at Novotel London Paddington, responded to this review

Dear busybeeshane, Thank you for taking the time to write a review about your recent visit. I am delighted that you enjoyed your stay and we have noted your comments about the check in, which we have addressed. Kind regards, Paulo Bernini. More 

Melbourne, Australia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

We were in London for a week for the cricket and needed something around the Paddington area that was roomy, comfortable and value for money. Unlike other hotels in London, this hotel ticks those boxes. It has a great ambience in the lobby and bar, which I find important. I would stay here again next time in London and would... More 

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
novotelpaddington, Rooms Divison Manager at Novotel London Paddington, responded to this review

Dear ahind128, Thank you very much for your review, I am delighted that you enjoyed your visit . I look forward to welcoming you back again soon. Kind regards, Paulo Bernini. More 

Washington DC, District of Columbia
Level Contributor
5 reviews
5 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

I went with a group of students for a week and they treated us wonderfully. The conference room facilities and special reception were great. They helped me out with some printing. The location is also quite good--5 minutes from Paddington station and its Heathrow Express and various tube lines. Near Little Venice and Kensington Gardens. Also close to a popular... More 

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novotelpaddington, Rooms Division Manager at Novotel London Paddington, responded to this review

Dear Jeff L, Thank you very much for your kind review. It is much appreciated and I can assure you that my team will be delighted to hear that you have enjoyed your stay. I look forward to welcoming you back again very soon. Kind regards, Paulo Bernini. More 

Belfast, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

My family stayed in the Novotel Hotel in Paddington and had a very pleasing and memorable experience.The location of this hotel is a tube away from any of the major tourist attractions which was a big plus, but as equally important was the relaxing and comfortable time we spent in the hotel. The building appears and is very modern facility... More 

Was this review helpful? Yes 1
novotelpaddington, Rooms Division Manager at Novotel London Paddington, responded to this review

Dear Ciaran H, Thank you for your kind comments and compliments – I am delighted that you enjoyed your stay and I look forward to welcoming you back again soon. Kind regards, Paulo Bernini. More 

Ireland
2 reviews
4 of 5 stars Reviewed 2 weeks ago

Attended a conference here last week hotel very easy to get to from Heathrow - great buzz around the area it's located -the breakfast was excellent staff very friendly and rooms spacious and quiet - didn't have dinner here so can't comment on that but would definitely stay again

Was this review helpful? Yes
novotelpaddington, Rooms Division Manager at Novotel London Paddington, responded to this review

Dear Seann36, Thanks for your review. I am glad you had a good stay with us. See you on your next trip hopefully! Kind regards, Paulo Bernini. More 

Dusseldorf, Germany
Level Contributor
101 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Well located; good infrastructure but service at low level! Breakfast Buffet close to be disgusting. Service area never cleaned or organized. Most of items never replaced. If you not arrive early at 7am, risk not to find even bread! No cups no cutlery; cold coffee. . Cleaning in general also weak; including at room. Just stayed at sister Hotel in... More 

Was this review helpful? Yes 3
novotelpaddington, Rooms Division Manager at Novotel London Paddington, responded to this review

Dear Alberto T, Thank you for your feedback. I am sorry to learn you were disappointed with your stay. May I kindly ask you to send me an email with your details so I can further investigate and provide with the appropriate follow up. Many thanks, Paulo Bernini. h6455-rd@accor.com More 

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