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Novotel London Paddington

4.0 of 5 Hotel   |   3 Kingdom Street, Sheldon Square, London W2 6BD, England (Bayswater / Notting Hill / Lancaster Gate )
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Ranked #279 of 1,063 Hotels in London
Certificate of Excellence 2014
GreenLeadersSilver level
A recent review
4 of 5 stars reviewed 2 days ago
poppiesPontyclun pontyclun
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1,401 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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pontyclun
Reviewer
5 reviews 5 reviews
4 hotel reviews
4 of 5 stars Reviewed 2 days ago NEW

We chose this hotel because off its location. Near Paddington station and Little Venice (where we wanted to visit). The area itself was very quiet, clean and felt safe. Very pleased with hotel although booking in took 10 to 15 minutes and we were the only ones there at the time. Staff and service good as was the cooked breakfast.... More

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London, UK
Contributor
11 reviews 11 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed 3 days ago NEW

I am a club Accor platinum member, and they should guarantee a room upgrade. I booked only 2 hours before check in, and specifically checked availability. The suite was the highest room category available, so I booked one tier down, which was a Executive room. Room itself not bad, but honestly, I booked this hotel because of my Club Accor... More

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swansea,uk
Reviewer
4 reviews 4 reviews
3 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Stayed here for one night at the end of September, staying over for a sporting event. Very convenient for Paddington and a very easy walk. Room very modern and comfortable and no issues with the wi fi in the room. Breakfast was well presented with plenty of choice, but quality of many of the cooked breakfast options was very poor.... More

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novotelpaddington, Rooms Division Manager at Novotel London Paddington, responded to this review

Dear HolidayBoy10,Thank you for taking the time to write a review about your recent visit. I am delighted that you enjoyed your stay and we have noted your comments about breakfast, which we have since addressed. In regards to your check in process I would like to clarify that complying with our fraud prevention policy, we do request the credit... More

Wellington
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

I booked this hotel as it was close to Paddington station.I am a member of club Accor so that was another reason for choosing the Novotel. The first disappointment after a 24 hour flight was to findthat even though I had booked in advance the room turned out to be a mobility room. The bathroom was a nightmare of emergency... More

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novotelpaddington, Rooms Division Manager at Novotel London Paddington, responded to this review

Dear Shelagh T, I am sorry that on this occasion that you were disappointed with your stay and we have noted your comments in regards to the stained valance, which we have since addressed. Kind regards, Paulo Bernini. More

Manchester
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 5 days ago NEW

Its a good hotel - location is a 250m bag-drag for most people unless you opt for a short taxi journey (worth the hassle?). Driving there is a pain and theres no parking nearby- Paddington stations own parking (expensive) is a walk again. If it was nearer one or the other- I'd score the hotel a 4/5. The health suite... More

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novotelpaddington, Rooms Division Manager at Novotel London Paddington, responded to this review

Dear MarkHor, We were disappointed to learn that your stay, as a result of an online secret deal, has not full filled your expectations, especially in regards to a parking facility being available on site. When confirming a reservation in circumstances where the hotel booked is not disclosed it is important to discuss with the travel agent points that might... More

New Zealand
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I would certainly stay here again. Clean modern hotel. Spacious room, lots of storage space, heaps of electrical outlets. Excellent bed, pillows, shower pressure. On the 6th floor, facing west. Solid windows - absolutely no noise. Best sleep I had all week. WiFi seemed average-to-OK. Used mobile mostly though. Generous tea & coffee facilities. Excellent breakfast buffet. Small gym -... More

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novotelpaddington, Rooms Division Manager at Novotel London Paddington, responded to this review

Dear helmunga, Thank you very much for your kind review. It is much appreciated and I can assure you that my team will be delighted to hear that you enjoyed your stay. I look forward to welcoming you back again very soon. Kind regards, Paulo Bernini. More

Auckland
Contributor
15 reviews 15 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

AS others have stated hotels in London can be expensive. We chose this hotel for our recent visit based on Location, and price. We were not disappointed. The hotel was only 3 minutes walk from Paddington Station, very quiet, despite being right above the railway lines and main A40. Rooms whilst small, were adequate, clean and comfortable. Staff were friendly... More

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novotelpaddington, Rooms Division Manager at Novotel London Paddington, responded to this review

Dear hornetfan, Thank you very much for your kind review. It is much appreciated and I can assure you that my team will be delighted to hear that you enjoyed your stay. May I take this opportunity to explain that accessible rooms are within the superior rooms category and therefore priced as such, nevertheless, I am happy to learn that... More

Durham, North Carolina
Contributor
11 reviews 11 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

Hotels in London are outrageously overpriced. As I had to catch an early train to Heathrow I decided to just spend the money on this hotel instead of a taxi to Paddington. It was fine and a bit larger than most other hotel rooms I've had in London. At least there was room for a small sitting area. There's wifi,... More

Was this review helpful? Yes 1
novotelpaddington, Rooms Division Manager at Novotel London Paddington, responded to this review

Dear jbo27712, Thank you very much for your kind review. It is much appreciated and I can assure you that my team will be delighted to hear that you enjoyed your stay. I look forward to welcoming you back again very soon. Kind regards, Paulo Bernini. More

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Additional Information about Novotel London Paddington

Address: 3 Kingdom Street, Sheldon Square, London W2 6BD, England
Phone Number:
Location: United Kingdom > England > London > Bayswater / Notting Hill / Lancaster Gate  , Paddington / Maida Vale , Westminster / Belgravia
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Novotel London Paddington 4*
Number of rooms: 206
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Also Known As:
Novotel London Paddington Hotel London
Accor London Paddington
Novotel London Paddington England

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