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Novotel London Paddington

#252 of 1,059 Hotels in London
Certificate of Excellence
GreenLeadersSilver level
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3 Kingdom Street, Sheldon Square, London W2 6BD, England
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1 room 1 adult
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Novotel London Paddington
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1,840 Reviews from our TripAdvisor Community

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Tralee, Ireland
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Check in was speedy but could have been quicker as I had apparently checked in online and my key was meant to be ready for collection... however I was still asked for passport information etc. and the keys scanned The Executive room was fine, a bit small with the camp bed out but would have been roomier if it was... More 

Helpful?
Thank Annette K
novotelpaddington, Rooms Division Manager at Novotel London Paddington, responded to this review

Dear Anette K, As you rightly said, signing up for the online check-in minimises indeed, the time spent at Reception when arriving at the hotel. In your particular case as you have declined some of the steps related to the online check in process, your reservation was not made eligible for it. Nevertheless, I am pleased to learn you have... More 

Bath, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed 5 days ago NEW

Hotel excellent as usual but was very disappointed with the conditions in the breakfast dining room on the Sunday morning The lower end of the dining room that had not been cleared away and only one table available for us to use

Review collected in partnership with Accorhotels.com

Helpful?
Thank valhowell
novotelpaddington, Rooms Divison Manager at Novotel London Paddington, responded to this review

Dear Valhowell, Thank you very much for your review, I am delighted that you enjoyed your visit. My apologies for the service at restaurant during breakfast on Sunday which will be addressed. We look forward to welcoming you back again soon. Kind regards, Paulo Bernini. More 

Manchester, England, United Kingdom
Level Contributor
93 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Clean, smart, polite and so it should be as it's not cheap. Decent enough gym. Breakfast always good & helpful staff - happy to respond to special requests. Very convenient for Paddington station & Little Venice. Does the job but for a few bob!

Helpful?
Thank Paul P
novotelpaddington, Rooms Division Manager at Novotel London Paddington, responded to this review

Dear Paul P, Thank you for taking the time to write a review. I am delighted that you enjoyed your visit and we look forward to welcoming you again in the near future. Kind regards, Paulo Bernini. More 

Warsaw, Poland
Level Contributor
109 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed two nights as I was working in the building next door. Not sure how the price was justified v the service level received. My only areas to highlight were a poor breakfast compared to other Novotel hotels, secondly the bar closed when guests were in the bar wanting more drinks.. and not just us

Helpful?
1 Thank Tripple_Disaster
novotelpaddington, Rooms Division Manager at Novotel London Paddington, responded to this review

Dear Tripple_Disaster, Many thanks for the feedback. I will be grateful if you could contact me with more details in regards to your experience with breakfast & bar so we can provide you with the appropriate follow up. Kind regards, Paulo Bernini.h6455-rd@accor.com More 

Torquay, United Kingdom
2 reviews
5 of 5 stars Reviewed 2 weeks ago

Once again the Novotel Paddington has come up with the goods. Good clean room with a comfortable bed. Polite friendly staff who look after you from the moment you arrive until the time you leave. Excellent place to stay.

Review collected in partnership with Accorhotels.com

Helpful?
Thank David C
novotelpaddington, Rooms Division Manager at Novotel London Paddington, responded to this review

Dear David C, Thank you very much for your kind review. It is much appreciated and I can assure you that my team will be delighted to hear that you enjoyed your stay. I look forward to welcoming you back again very soon. Kind regards, Paulo Bernini. More 

Southampton, United Kingdom
Level Contributor
54 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Nice hotel just across the road from Paddington station. With the exception of check-in the staff were friendly and efficient. The room was modern and comfortable. Dinner in the bar was nice as was the breakfast. All in all very good. Only downside was checkin - more interested in getting me sign up for a loyalty card than anything else!!!

Helpful?
Thank Patrick O O
novotelpaddington, Rooms Division Manager at Novotel London Paddington, responded to this review

Dear Patrick, I am glad to learn you have enjoyed your stay. Please accept my apologies for the Reception approach during your check in along with the assurance I will share your comments with team to prevent future occurrences of the same nature. Kind Regards, Paulo Bernini. More 

Perth, Australia
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Novotel Paddington- it is what is is! close to Paddington for the Heathrow express and suspect that it has been purposefully built for business travellers as lots of new business areas around here. Rooms very small with toilet by the front door - was extremely difficult to shut the door of the toilet once you were in there and the... More 

Helpful?
Thank 4jano
novotelpaddington, Rooms Division Manager at Novotel London Paddington, responded to this review

Dear 4jano, Thanks for your review. I am glad you had a good stay with us. See you on your next trip hopefully! Kind regards, Paulo Bernini. More 

Kingsbridge, United Kingdom
Level Contributor
67 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed 3 weeks ago

stayed here on a weekend trip to London to meet family and xmas shopping. across road from the station in a location called Paddington central - it has restaurants and Sainsbury local. very handy to get anywhere as tube across the road.

Helpful?
Thank AH1969
novotelpaddington, Rooms Division Manager at Novotel London Paddington, responded to this review

Dear AH1969, Thanks for your review. I am glad you had a good stay with us. See you on your next trip hopefully! Kind regards, Paulo Bernini. More 

Blackpool, United Kingdom
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

We stayed here on a theatre trip for my daughters birthday. I spoke with reception prior to arriving and asked if they can do something. They said leave it with them. After dinner she recieved a really nice brownie cake with strawberries on it - free of charge. Dinner was really nice and room was nice also. Would stay here... More 

Helpful?
Thank MrMickey1
novotelpaddington, Rooms Division Manager at Novotel London Paddington, responded to this review

Dear MrMickey1, Thank you for taking the time to write a review. We are delighted that you enjoyed your visit. Looking forward to seeing you again in the near future. Kind regards, Paulo Bernini. More 

Level Contributor
20 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I enjoyed my stay at this hotel. Room had plenty of space, was very tidy and the TV was amazing. Only issue with room was the shower was poor. The water sprayed out in all directions. Hotel had great facilities such as gym sauna, steam room and swimming pool which were all very well maintained. Location was good, inside zone... More 

Helpful?
Thank Dan T
novotelpaddington, Rooms Divison Manager at Novotel London Paddington, responded to this review

Dear Dan T, I am glad to learn you have enjoyed your stay with us. I would really appreciate if you could send me a short message detailing your experience with the shower. Kind regards, Paulo Bernini. h6455-rd@accor.com More 

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