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Novotel London Paddington

#286 of 1,055 Hotels in London
Certificate of Excellence
GreenLeadersSilver level
3 Kingdom Street, Sheldon Square, London W2 6BD, England
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What travelers say:
Very good
(14)
Heathrow Express
(14)
Short walk
(6)
Novotel London Paddington
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Novotel London Paddington
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1,539 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (129)
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Atlanta, Georgia
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

The hotel is located within a very short walk of Paddington station, making it easily accessible to Heathrow (via the Heathrow Express). There is also a tube station at Paddington, so you can get anywhere in London easily. The hotel is also walking distance (10-15 minutes) from Hyde Park/ Kensington Gardens. The property itself is nice and comfortable. Nice size... More 

Was this review helpful? Yes
novotelpaddington, Rooms Division Manager at Novotel London Paddington, responded to this review

Dear TerriinGeorgia, Thank you for taking the time to write a review. I am delighted that you enjoyed your visit. I look forward to seeing you again in the near future. Kind regards, Paulo Bernini. More 

Mumbai (Bombay), India
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

Checked in yesterday. The room is very very small. I had booked a family room because on the website the room looked big. This is the smallest hotel room that I have stayed in. The smallest bathroom that I have ever used. Staying 7 nights with 2 kids.

Was this review helpful? Yes
novotelpaddington, Rooms Division Manager at Novotel London Paddington, responded to this review

Dear Maneesh777, Thank you for your comments. I understand from my team that you are travelling with a substantial amount of luggage thus I do appreciate your concern in regards to the available space inside your room. I would like to reiterate my earlier offers to either store some of your luggage with Reception or to organise another accommodation with... More 

Chicago, Illinois
Top Contributor
80 reviews 80 reviews
24 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed 1 week ago

We have never stayed in a Novotel before. The London Paddington Novotel is perfectly placed, near the Paddington Rail station. It makes if very easy if you are flying in or out of Heathrow to catch the 15 minute ride on the Heathrow Express train. We walked from the train to the hotel with luggage. Taxi's were available. Check in... More 

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novotelpaddington, Rooms Division Manager at Novotel London Paddington, responded to this review

Dear pk1363, Thank you very much for your kind review. It is much appreciated and I can assure you that my team and specially Nereida will be delighted to hear that you enjoyed your stay. I look forward to welcoming you back again very soon. Kind regards, Paulo Bernini. More 

Badhoevedorp, The Netherlands
Top Contributor
66 reviews 66 reviews
7 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 1 week ago

On a perfect location, Heathrow Express from the Airport to Padding Station is only 20 minutes, this hotel offers a nice set of possibilities with respect to in the hotel and outside the hotel. Restaurants nearby and with Paddington Station nearby you can reach all needed very swiftly. A more quiet airco would have been nice and prices are pretty... More 

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novotelpaddington, Rooms Division Manager at Novotel London Paddington, responded to this review

Dear PaulK, Thanks for your review. I am glad you had a good stay with us. See you on your next trip hopefully! Kind regards, Paulo Bernini. More 

Zurich, Switzerland
Top Contributor
83 reviews 83 reviews
14 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel is one of the best I have seen in the Accor group, and right next to Paddington station, so you can get trains and the underground very easily. You can also drive right up to the hotel with no hassles - rare in London. It's a new, modern high-rise hotel (12 storeys) with a splendid view and all... More 

Was this review helpful? Yes 1
novotelpaddington, Rooms Division Manager at Novotel London Paddington, responded to this review

Dear Fourwanderers,Thank you for your kind comments and compliments – I am delighted that you enjoyed your stay and we look forward to welcoming you back again soon. Kind regards Paulo Bernini. More 

County Dublin, Ireland
1 review
4 of 5 stars Reviewed 2 weeks ago

I always stay here when coming to London on business via Heathrow. I tend to arrive late and the calm, clean, spacious and quiet environment is ideal so instantly relax and typically sleep well. The staff are helpful always.

Review collected in partnership with Novotel Hotels

Was this review helpful? Yes
novotelpaddington, Rooms Division Manager at Novotel London Paddington, responded to this review

Dear jeremy_golden, Thank you for taking the time to write a review. I am delighted that you enjoyed your visit. I look forward to seeing you again in the near future. Kind regards, Paulo Bernini. More 

Lausanne, Switzerland
Senior Contributor
22 reviews 22 reviews
22 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Location is perfect if you land at LHR and arrive with the Heathrow Express and then travel by train to Western England from Paddington Station a couple of days later. Otherwise the hotel is a bit far from central London but this is mitigated by the fact that there is an underground station at a walking distance from the hotel.... More 

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
novotelpaddington, Rooms Division Manager at Novotel London Paddington, responded to this review

Dear PfgMfl, Thank you very much for your kind review. It is much appreciated and I can assure you that my team will be delighted to hear that you enjoyed your stay. I look forward to welcoming you back again very soon. Kind regards, Paulo Bernini. More 

Nijkerk, The Netherlands
Senior Contributor
24 reviews 24 reviews
15 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We have been staying here every year around march-april now since 2011 and there's a reason for that: it's a great hotel at a very handy location when you want to explore the city and do a bit of shopping. The hotel is situated at just a short stroll from Paddington Station, from where the Tube, busses and trains can... More 

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novotelpaddington, Rooms Division Manager at Novotel London Paddington, responded to this review

Dear fleermuis,Thank you for your kind comments and compliments. I only wish we were made aware during your stay about your preference for a rather soft matress. If you could send me your contact details I will be more than happy to add your preferences to our records and therefore ensure in all your future reservations a plush topper is... More 

Southend-on-Sea, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I stayed here in the summer holidays with my partner and son. It was to celebrate my partners birthday! We were upgraded straight away to an executive suite! The pool was lovely and we enjoyed using the sauna and steam room! The room was great ad very comfortable! Shops are local and we even saw a marks and Spencer's photo... More 

Was this review helpful? Yes 1
novotelpaddington, Rooms Division Manager at Novotel London Paddington, responded to this review

Dear Suzied79, I am delighted to learn that you enjoyed your stay with us, but most importantly that you had a nice time out during your stay in London. We look forward to seeing you again in the near future. Kind Regards, Paulo Bernini. More 

Wales
Senior Contributor
21 reviews 21 reviews
16 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Stayed for 2 nights with some friends .Excellent location .Hotel clean and rooms compact but well designed . Breakfast was very good and ran until 11 which was a bonus after a late night out .Staff friendly and helpful .Able to leave cases which was essential on our last day .

Was this review helpful? Yes 1
novotelpaddington, Rooms Division Manager at Novotel London Paddington, responded to this review

Dear Bessie, Thanks for your review. I am glad you had a good stay with us. See you on your next trip hopefully! Kind regards, Paulo Bernini. More 

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