We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 624 London accommodations

Discovery Dock - Zen Apartments

3 South Quay Square, London E14 9RU, England
Hotel amenities
Special Price
10% off for 5+ nights sta
Save Saved
You added Discovery Dock - Zen Apartments to your Saves list
Discovery Dock - Zen Apartments
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 3 more sites!
Ranked #190 of 624 Specialty Lodging in London
A recent review
3 of 5 stars reviewed 6 days ago
Donna B Honiton, United Kingdom
Write a Review

29 reviews from our community

Traveler rating
See reviews for
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • English first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Honiton, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 6 days ago NEW

Myself and two female friends stayed here for the weekend to attend an event in London. I cannot knock the location, as it very close to the tube and the DLR. It would be the perfect location if you were attending an event at the O2. We found the directions to the apartments quite confusing but made sure we stayed... More

Was this review helpful? Yes 1
2 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The apartment is fine, a little tired but ok. Facilities are good, especially the pool. The second bedroom was noisy- tenant above likes to live in the shower! We were met, a little late, by the agent who let us in, showed us round, took payment and a hefty deposit of £200. We had no cash, offered to get some... More

Was this review helpful? Yes 2
Brussels, Belgium
18 reviews 18 reviews
12 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed July 9, 2014

Well appointed, spacious apartment. Great location for visiting O2 arena (5 minute walk and one tube stop away). All facilities that were needed. Friendly and helpful concierge. Parking was good value and right outside the door but was a bit of a pain to pay for via automatic voice recognition phone call (meter was jammed so wouldn't take coins). All... More

Was this review helpful? Yes
Senior Contributor
27 reviews 27 reviews
9 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed July 2, 2014 via mobile

These apartments are very well suited for business teams or families attending an event at the O2. The rooms are spacious, clean and all the basic accommodation is available. However, it lacks some quality, especially the furniture (IKEA) which is a bit worn out and in some details, like a missing light bulb in a bedside lamp.

Was this review helpful? Yes 2
Senior Contributor
26 reviews 26 reviews
18 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed May 22, 2014

We had no skype so no internet. The Porters were the best thing about it so informative and helpful. The swimming pool not open but is why we booked it. No keys to door and window in back bedroom and the management of this was not organised at all.

Was this review helpful? Yes 1
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed May 20, 2014 via mobile

Upon arrival we were asked to wait outside while the receptionist went to get the manager to confirm booking, we were then told our booking had not gone thru, although we had confirmation emails, and had been in contact with the company on numerous occasions during the week to confirm the number of ppl, payments etc. Once payment was confirmed... More

Was this review helpful? Yes 2
5 reviews 5 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed May 6, 2014 via mobile

I was treated very professionally with zen apartments they were polite and i had a pleasant experience with them , the apartment was very clean it had wifi and cable service sky and they brought the keys to me i ddnt go all the way to their office and they picked the key from me aswell when my stay was... More

Was this review helpful? Yes
Strasbourg, France
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed April 26, 2014

We stayed for 4 nights and the least I can say is that we won't be booking with Zen apartments again! A lot of things were broken (and even dangerous) such as wooden thresholds, towel rails, wardrobe handles, a dining-room chair...the carpets and curtains were dirty and stained. The matresses were uncomfortable and the kitchen utensils were broken, old and... More

Was this review helpful? Yes 2
Lancashire, UK
Top Contributor
86 reviews 86 reviews
26 hotel reviews
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed April 24, 2014

I had read the reviews prior to arriving and was worried we had booked Meridian Place rather than Discovery Dock. Luckily it was definitely Discover Dock even though the correspondence all came from Meridian Place. We booked through Booking.com but I had not read the documentation until after I had read the reviews. You do need a £200 deposit, but... More

Was this review helpful? Yes 1
Top Contributor
79 reviews 79 reviews
8 hotel reviews
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed April 14, 2014

We arrived by car, having phoned 15 minutes before as advised. We knew the area so knew where to go to get access to the car park, although this would be difficult for people not familiar with the area. The person who was there to meet us was no-where to be found, and it took 3 more phone calls with... More

Was this review helpful? Yes
Owners: What's your side of the story?
If you own or manage Discovery Dock - Zen Apartments, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Discovery Dock - Zen Apartments? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Discovery Dock - Zen Apartments

Address: 3 South Quay Square, London E14 9RU, England
Phone Number:
Location: United Kingdom > England > London
Price Range (Based on Average Rates): $$$
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Priceline, Agoda, HostelBookers, Odigeo and Otel so you can book your Discovery Dock - Zen Apartments reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Discovery Dock Apartments Hotel London
Discovery Dock - Zen Apartments London, England

26 photos of this hotel

Traveler photos: See what travelers like you saw

All traveler photos (8)
Room/suite (2)
View from room (1)
Other (5)

Management photos: Courtesy of the property manager

All management photos (19)
Room/suite (8)
Dining (6)
View from room (2)
Hotel & grounds (2)
Bathroom (1)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
hotels in
any neighborhood
in London with
any amenities