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All 625 London accommodations

Discovery Dock - Zen Apartments

3 South Quay Square, London E14 9RU, England
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Ranked #215 of 625 Specialty Lodging in London
A recent review
3 of 5 stars reviewed 2 weeks ago
Donna B Honiton, United Kingdom
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30 reviews from our community

Traveler rating
    11
    4
    9
    1
    5
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15
2
Solo
0
1
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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London, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed 1 week ago

This must be the worst place we have stayed and we stayed at many places over the past year. Firstly, you can't freely enter the building. There is a person sitting inside that has to press the button to let you in (unless you have a key hob). When you actually get inside and want to check-in, you will be... More

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Honiton, United Kingdom
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Myself and two female friends stayed here for the weekend to attend an event in London. I cannot knock the location, as it very close to the tube and the DLR. It would be the perfect location if you were attending an event at the O2. We found the directions to the apartments quite confusing but made sure we stayed... More

Was this review helpful? Yes 2
Leeds
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The apartment is fine, a little tired but ok. Facilities are good, especially the pool. The second bedroom was noisy- tenant above likes to live in the shower! We were met, a little late, by the agent who let us in, showed us round, took payment and a hefty deposit of £200. We had no cash, offered to get some... More

Was this review helpful? Yes 2
Brussels, Belgium
Contributor
18 reviews 18 reviews
12 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed July 9, 2014

Well appointed, spacious apartment. Great location for visiting O2 arena (5 minute walk and one tube stop away). All facilities that were needed. Friendly and helpful concierge. Parking was good value and right outside the door but was a bit of a pain to pay for via automatic voice recognition phone call (meter was jammed so wouldn't take coins). All... More

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Senior Contributor
27 reviews 27 reviews
9 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed July 2, 2014 via mobile

These apartments are very well suited for business teams or families attending an event at the O2. The rooms are spacious, clean and all the basic accommodation is available. However, it lacks some quality, especially the furniture (IKEA) which is a bit worn out and in some details, like a missing light bulb in a bedside lamp.

Was this review helpful? Yes 2
chester
Senior Contributor
29 reviews 29 reviews
19 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed May 22, 2014

We had no skype so no internet. The Porters were the best thing about it so informative and helpful. The swimming pool not open but is why we booked it. No keys to door and window in back bedroom and the management of this was not organised at all.

Was this review helpful? Yes 1
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed May 20, 2014 via mobile

Upon arrival we were asked to wait outside while the receptionist went to get the manager to confirm booking, we were then told our booking had not gone thru, although we had confirmation emails, and had been in contact with the company on numerous occasions during the week to confirm the number of ppl, payments etc. Once payment was confirmed... More

Was this review helpful? Yes 2
Reviewer
5 reviews 5 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed May 6, 2014 via mobile

I was treated very professionally with zen apartments they were polite and i had a pleasant experience with them , the apartment was very clean it had wifi and cable service sky and they brought the keys to me i ddnt go all the way to their office and they picked the key from me aswell when my stay was... More

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Strasbourg, France
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed April 26, 2014

We stayed for 4 nights and the least I can say is that we won't be booking with Zen apartments again! A lot of things were broken (and even dangerous) such as wooden thresholds, towel rails, wardrobe handles, a dining-room chair...the carpets and curtains were dirty and stained. The matresses were uncomfortable and the kitchen utensils were broken, old and... More

Was this review helpful? Yes 2
Lancashire, UK
Top Contributor
86 reviews 86 reviews
26 hotel reviews
56 helpful votes 56 helpful votes
4 of 5 stars Reviewed April 24, 2014

I had read the reviews prior to arriving and was worried we had booked Meridian Place rather than Discovery Dock. Luckily it was definitely Discover Dock even though the correspondence all came from Meridian Place. We booked through Booking.com but I had not read the documentation until after I had read the reviews. You do need a £200 deposit, but... More

Was this review helpful? Yes 1
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Additional Information about Discovery Dock - Zen Apartments

Address: 3 South Quay Square, London E14 9RU, England
Phone Number:
Location: United Kingdom > England > London
Price Range (Based on Average Rates): $$$
Number of rooms: 2
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Also Known As:
Discovery Dock Apartments Hotel London
Discovery Dock - Zen Apartments London, England

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