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All 623 London accommodations

Discovery Dock - Zen Apartments

4.0 of 5 Condominium   |   3 South Quay Square, London E14 9RU, England
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Ranked #178 of 623 Specialty lodging in London
A recent review
4 of 5 stars Reviewed July 9, 2014
ChrisandFerhan Brussels, Belgium
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27 people have reviewed this hotel

Traveler rating
    11
    4
    7
    1
    4
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2
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1
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
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English first
Brussels, Belgium
Contributor
17 reviews 17 reviews
11 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed July 9, 2014

Well appointed, spacious apartment. Great location for visiting O2 arena (5 minute walk and one tube stop away). All facilities that were needed. Friendly and helpful concierge. Parking was good value and right outside the door but was a bit of a pain to pay for via automatic voice recognition phone call (meter was jammed so wouldn't take coins). All... More

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Senior Contributor
26 reviews 26 reviews
8 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed July 2, 2014 via mobile

These apartments are very well suited for business teams or families attending an event at the O2. The rooms are spacious, clean and all the basic accommodation is available. However, it lacks some quality, especially the furniture (IKEA) which is a bit worn out and in some details, like a missing light bulb in a bedside lamp.

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chester
Contributor
19 reviews 19 reviews
15 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed May 22, 2014

We had no skype so no internet. The Porters were the best thing about it so informative and helpful. The swimming pool not open but is why we booked it. No keys to door and window in back bedroom and the management of this was not organised at all.

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1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed May 20, 2014 via mobile

Upon arrival we were asked to wait outside while the receptionist went to get the manager to confirm booking, we were then told our booking had not gone thru, although we had confirmation emails, and had been in contact with the company on numerous occasions during the week to confirm the number of ppl, payments etc. Once payment was confirmed... More

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Reviewer
5 reviews 5 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed May 6, 2014 via mobile

I was treated very professionally with zen apartments they were polite and i had a pleasant experience with them , the apartment was very clean it had wifi and cable service sky and they brought the keys to me i ddnt go all the way to their office and they picked the key from me aswell when my stay was... More

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Strasbourg, France
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed April 26, 2014

We stayed for 4 nights and the least I can say is that we won't be booking with Zen apartments again! A lot of things were broken (and even dangerous) such as wooden thresholds, towel rails, wardrobe handles, a dining-room chair...the carpets and curtains were dirty and stained. The matresses were uncomfortable and the kitchen utensils were broken, old and... More

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Lancashire, UK
Top Contributor
80 reviews 80 reviews
24 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed April 24, 2014

I had read the reviews prior to arriving and was worried we had booked Meridian Place rather than Discovery Dock. Luckily it was definitely Discover Dock even though the correspondence all came from Meridian Place. We booked through Booking.com but I had not read the documentation until after I had read the reviews. You do need a £200 deposit, but... More

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Harwich
Top Contributor
76 reviews 76 reviews
6 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed April 14, 2014

We arrived by car, having phoned 15 minutes before as advised. We knew the area so knew where to go to get access to the car park, although this would be difficult for people not familiar with the area. The person who was there to meet us was no-where to be found, and it took 3 more phone calls with... More

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Roeselare, Belgium
Contributor
20 reviews 20 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed March 16, 2014

First of all, it should be noted that "Zen Apartments" cover a selection of 2 very different properties: Meridian Place (an older building on the same road, showing some wear and tear) and Discovery Dock, both owned by the same family. After a rental at both places, we keep returning to Discovery Dock East, which is offers a terrific homebase... More

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London, United Kingdom
1 review
5 of 5 stars Reviewed February 19, 2014

Excellent, easy access to public transportation, Facilities provided, fantastic view from the Balcony, very friendly and helpful team!!! Worth every penny. Go for it...!!! I would definitely recommend!!!

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Additional Information about Discovery Dock - Zen Apartments

Address: 3 South Quay Square, London E14 9RU, England
Phone Number:
Location: United Kingdom > England > London
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Discovery Dock - Zen Apartments 4*
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Also Known As:
Discovery Dock Apartments Hotel London
Discovery Dock - Zen Apartments London, England

26 photos of this hotel

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Amenities

Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Our Premium Two Bedroom Apartment certainly has a WOW FACTOR! It's a combination of luxurious furnishings, modern and high quality of equipment, very spacious with dining area and private balcony. Large bright 2 double bed bedrooms. Free access to swimming pool and gym in the building. Remarkable views on Thames River and Canary Wharf and the City. Set in a quiet residential area, each Zen apartment features 2 bathrooms, 2 double bedrooms, and a kitchen. Strictly no parties allowed. Very conveniently located with 2 types of the transport nearby: about 50m from DLR Station, 5min walk to Canary Wharf Underground Station, parking available if pre booked in advance (surcharge applies) Zen Apartments offers free Wi-Fi i The O2 Arena is 3 minutes' tube ride and London Bridge can be reached in 10 minutes on the Jubilee Line.Set in a quiet residential area, each Zen apartment features 2 bathrooms, 2 double bedrooms, and a kitchen. Guests can enjoy scenic views of Canary Wharf and the city.Conveniently located to reach many London attractions, these apartments offer easy access vibrant locations such as Covent Garden, 20 minutes' tube journey, Stratford, 15 minutes by tube, and the exciting West End, only 20 minutes' by tube from the property. Bars, bistros, restaurants are within 10 minutes' walk. ... more   less 
Number of rooms
2

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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