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The Wellington Hotel

3.0 of 5 81 - 83 Waterloo Road | Waterloo, London SE1 8UD, England
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The Wellington Hotel
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The Wellington Hotel
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237 reviews from our community

Traveler rating
    77
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    42
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    16
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for The Wellington Hotel
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England
Senior Contributor
44 reviews 44 reviews
8 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed November 9, 2014

I stayed here on business and received a warm welcome when I checked in at the bar. I was pleasantly surprised with the room size and quality, the décor was modern and the standard were good with a spotless bathroom that was well stocked. I will stay again if in the area on business. The tube is opposite. I did... More 

Was this review helpful? Yes
Mark L, General Manager at The Wellington Hotel, responded to this review

thank you for taking the time to do a review on the wellington its not a bad old place we try hard to make our customers have enjoyable stay . pleaase next time you stay with us you must try our breakfast i believe it is one of the best in waterloo even may be a little part of London... More 

Nottingham, United Kingdom
Senior Contributor
42 reviews 42 reviews
9 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed November 4, 2014

I booked this hotel primarily for its proximity to The Royal Festival Hall - and for the fact that it had great reviews here on Tripadvisor. And once again the Tripadvisor community has come up trumps. The Wellington is a great Fullers town pub, with great interior decor [colourful and bold murals depicting scenes from Wellington's military campaigns, wooden panelling... More 

Was this review helpful? Yes
Mark L, General Manager at The Wellington Hotel, responded to this review

Hi thank you for you kind review and you stay in room 15 which by the way is one of my favorites.. i will pass on to my breakfast chef your comment about breakfast and also to my staff on you kind feedback . i hope to see you with us again soon Mark Merry Christmas More 

Iowa City, Iowa
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed November 1, 2014

We had a layover at Heathrow so this was a quick stop in London. A cab from the airport will cost you roughly $80 (pounds), but when you are in a hurry, it is worth it vs. dealing with trains and transfers. The Wellington Hotel and Pub is less than a 10 minute walk to the London Eye (the Big... More 

Was this review helpful? Yes
Mark L, General Manager at The Wellington Hotel, responded to this review

I am so happy you had our fish and chips its the best in London so i think and also that you enjoyed your stay here with us at the wellington . I hope you have a good christmas and may be we will see you with us again next year Merry Christmas Mark More 

Taunton, United Kingdom
Contributor
13 reviews 13 reviews
13 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed November 1, 2014

I am very sorry to have to tell you that I had the most appalling night akin to torture - no not from the busy street location (my room was just above the main pub) not from the traffic or the trains, not from other guests either but from one infuriatingly bright pin point of light that came from the... More 

Was this review helpful? Yes
Mark L, General Manager at The Wellington Hotel, responded to this review

Thank you for your review the light are you sure it was not a angler lookind down on you ? the reason no other hotel guest has mention this to me and you did not say anything to me or my staff. But please if you come to London again email me or ring me and i will take care... More 

Washington, DC
Reviewer
3 reviews 3 reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed October 30, 2014

British by birth, but resident in the USA, I return to London twice a year, always staying on the South Bank. There are 4 reasonably affordable Hotel options: the 2 Premier Inns, the 2 Park Plazas (County Hall and Westminster) and the Wellington Hotel. If you do an advance/prepay for the Park Plazas it puts them in approx the same... More 

Was this review helpful? Yes 1
Mark L, General Manager at The Wellington Hotel, responded to this review

Thank you for taking the time to do a review of the wellington no its not like the other hotels in waterloo as you point out but we are close to everything and it also has a good looking manager with a great personality . We hope to see you with us again and may be we can catch up... More 

Corby, United Kingdom
2 reviews
3 of 5 stars Reviewed October 29, 2014

Upon arrival, the staff attempted to charge us £121 more than the price we had agreed over the telephone. They asked for e-mail confirmation even though we didn't book over the internet. They still argued for a while even when we showed them our booking reference and the name of the person who took the booking but eventually agreed to... More 

Was this review helpful? Yes
Mark L, General Manager at The Wellington Hotel, responded to this review

thank you for your feed back please give me a ring or email me here at the pub if you have time just so we can talk about your review ? also because i find it hard to believe my staff would argue with a customer but if that is the case i can then have a chat with them... More 

Wolverhampton, United Kingdom
Reviewer
4 reviews 4 reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed October 13, 2014

Having stayed at The Wellington on a few occasions, we were delighted with the refurbished rooms. They had been carried out to a very good standard and fashionable. The bed was very comfortable and we had two good nights sleep. The breakfasts were excellent too with plenty of choice. Mark, the manager, and his assistant, Roger, gave us an enthusiastic... More 

Was this review helpful? Yes 1
Mark L, General Manager at The Wellington Hotel, responded to this review

Thank you for taking the time to do a review and i am happy you like the new look wellington . Roger was made up when he saw you had mention his name on your review as for me i just like to meet nice people and help them enjoy life . We hope to see you here again with... More 

Wolverhampton, United Kingdom
Contributor
20 reviews 20 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed October 13, 2014

We previously stayed at The Wellington approximately 2 years ago so we knew the location opposite Waterloo Rail/Tube Station, and in a very good location within walking distance of may of London's attractions. On arrival Friday 10th October 14 at approx. 12 noon my husband, our friends & I were able to check in. The staff were very friendly &... More 

Was this review helpful? Yes 5
Mark L, General Manager at The Wellington Hotel, responded to this review

Will dear guest what can i say but a big thank you for your review am so happy you liked the new look wellington and you enjoyed your weekend with us Roger was so happy that you mentioned his name in your review it made his day . with regards to me i believe i do remember you only because... More 

Bingley, United Kingdom
Contributor
16 reviews 16 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed October 13, 2014

I stayed in a single room so this is what I will review. Positives: - Very clean and modern room, nicely decorated. Very practical and easy to get settled. - compfy bed. - great shower facilities and bathroom - Location is right on Waterloo stations doorstep and you are a couple minutes walk from Londons famous South Bank, perfect for... More 

Was this review helpful? Yes 3
Mark L, General Manager at The Wellington Hotel, responded to this review

thank you for taking the trouble to do a review on the wellington i am happy you liked the room and the breakfast i just wish i could have had a lift for you i hope you have a good christmas and we get to see you here with us again soon Mark More 

Saint Louis, Missouri
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed October 6, 2014

My wife and I enjoyed our stay here. The hotel couldn't be any closer to the Waterloo station which is extremely convenient for traveling around the city. It is also close enough to walk to several tourist attractions. We walked from the hotel to the South Bank, the London Eye, and the houses of parliament The guy at the desk... More 

Was this review helpful? Yes 2
Mark L, General Manager at The Wellington Hotel, responded to this review

thank you for taking the time to do a review and given us some feed back on your stay with us here at the wellington . Yes the breakfast is good Ian my man in the kitchen does well and it is all cooked freash he wont have it any other way . As for your other comment i will... More 

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Additional Information about The Wellington Hotel

Address: 81 - 83 Waterloo Road | Waterloo, London SE1 8UD, England
Phone Number:
Location: United Kingdom > England > London > Waterloo / South Bank / Southwark
Price Range (Based on Average Rates): $$
Hotel Class:3 star — The Wellington Hotel 3*
Number of rooms: 25
Reservation Options:
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Also Known As:
Wellington Hotel London
The Wellington Hotel London, England
Hotel Style:
#309 Romantic Hotel in London

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