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Hotel Indigo London-Paddington

4.0 of 5 Hotel   |   16 London Street | Paddington, London W2 1HL, England
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Hotel Indigo London-Paddington
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91%
Ranked #89 of 1,073 hotels in London
Certificate of Excellence 2014
A recent review
4 of 5 stars Reviewed October 8, 2010
Minnesota_trippers Twin cities, Minnesota
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1,112 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (193)
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There are newer reviews for Hotel Indigo London-Paddington
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Twin cities, Minnesota
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed October 8, 2010

We stayed two nights at Indigo Hotel Paddington. First, the location is perfect for the underground and Train to Heathrow, just a hlf block walk. The first room was very small, could barely walk around the end of the bed, which was a double not the promised queen. the room was lovely and very clean and the bath perfect. I... More

Was this review helpful? Yes 1
Linforth, Manager at Hotel Indigo London-Paddington, responded to this review

We are so pleased you found our beds to be the best you have ever slept in. At Hotel Indigo your comfort is our main priority. We do hope you come back and have another great nights sleep. More

Sydney, Australia
Contributor
12 reviews 12 reviews
7 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed October 7, 2010

I arrived at 5am into Heathrow after an arduous trip from Sydney. This part of the trip was by myself so it made sense to book the Heathrow Express into Paddington Stn. As promised on the Hotel Indigo website, it was an easy (no stairs anywhere), level walk from the station to the hotel (approx. 5 min). After a bit... More

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Linforth, Manager at Hotel Indigo London-Paddington, responded to this review

We are glad you found Hotel Indigo Paddington a little haven after such a long trip. I trust the return journey was more relaxing. Please consider us a Home away from Home when you next venture to London. More

Manchester, United Kingdom
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed October 6, 2010

My partner and I stayed at the Hotel Indigo in February 2010 for our 1 year anniversary (sorry for the late review) and we were not disappointed at all. The staff were very friendly and helpful. We were initially given a room in the lower ground floor, which was small but very beautiful and perfect for what we wanted. After... More

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Linforth, Manager at Hotel Indigo London-Paddington, responded to this review

Dear Kelly, And you are more than welcomed back to our hotel. Especially for your 2nd anniversary. Let me know and a glass of champagne is on me. Again many thanks for a great review. More

Jackson, Wyoming
Top Contributor
108 reviews 108 reviews
24 hotel reviews
56 helpful votes 56 helpful votes
5 of 5 stars Reviewed October 5, 2010

The Indigo is a short walk from Paddington station in an area with lots of restaurants and pubs. The rooms are a little small but the contemporary decor is fabulous. Room 106 even has a small balcony overlooking the rather drab neighboring buildings. The facilities are up to date with spectacular bathrooms and furnishings. There is free wireless internet. There... More

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Linforth, Manager at Hotel Indigo London-Paddington, responded to this review

Superb review, Many thanks. I was glad to hear you got one of our balcony rooms. We can wait to welcome you back to Hotel Indigo Paddington again soon. More

Reston
Senior Contributor
34 reviews 34 reviews
33 hotel reviews
86 helpful votes 86 helpful votes
5 of 5 stars Reviewed October 4, 2010

One block from Paddington station and the Heathrow Express, it's hard to beat the location of Hotel Indigo. Our very comfortable room looked out on a park and was wonderfully quiet. Just about any ethnic restaurant you could want is within a few blocks. The bar and restaurant in the hotel were very good, too.

Was this review helpful? Yes
Linforth, Manager at Hotel Indigo London-Paddington, responded to this review

Many Many thanks for your kind review on our hotel. I agree Norfolk Square gardens opposite the hotel is quite beautiful this time of year. We hope to see you again soon. More

Boston, Massachusetts
Senior Contributor
33 reviews 33 reviews
25 hotel reviews
30 helpful votes 30 helpful votes
1 of 5 stars Reviewed September 24, 2010

I am actually staying at the hotel right now and I decided to write this review because our room is way too noisy and can't sleep at all!! Our room is facing London street and there are people talking loud all the time.This is the noisiest hotel room I've ever stayed at. This is HORRIBLE!!! I fell a sleep and... More

Was this review helpful? Yes 6
Linforth, Manager at Hotel Indigo London-Paddington, responded to this review

Please accept our sincere apology for the disturbed first night sleep you had due to the outside noise in London. Please be assured we are looking into methods to resolve this problem. We are assured you had a restful and peaceful further two nights after you were moved to a rear hotel room for remainder of your visit. Many thanks... More

Pittsburgh, Pennsylvania
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed September 22, 2010

Never being in London before, my friends and I took a gamble when making hotel reservations. We selected this location because it was a brief walk from the Heathrow Express at Paddington Station (a MAJOR plus to consider). Arriving at the hotel we were greeted by a warm and helpful staff that promptly stowed our luggage, explained how to use... More

Was this review helpful? Yes 1
Linforth, Manager at Hotel Indigo London-Paddington, responded to this review

WOW, a home away from home is exactly what we strive to offer each and every guest. What more could we ask for in a review. Many many thanks for taking the time to write such an amazing account of your stay in London. We do hope you manage to get back to London soon so we can answer any... More

Wales
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
30 helpful votes 30 helpful votes
1 of 5 stars Reviewed September 22, 2010

I was booked to stay in this hotel in July but unfortunately my mum passed away suddenly a few days before I was due to stay. I fully understood that I could not have a refund and asked if I could re book after the funeral, which was on the day I was due to arrive at the hotel.I was... More

Was this review helpful? Yes 2
Linforth, Manager at Hotel Indigo London-Paddington, responded to this review

Many thanks for contacting me and that we have resolved the missunderstandings. Please be assured each and every guest comment good or bad is reviewed by our customer services department and action taken. I look forward to meeting you at Hotel Indigo when you stay with us soon. More

Cardiff
Top Contributor
61 reviews 61 reviews
22 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed September 19, 2010

Stayed at the hotel indigo over the bank holiday weekend & had a lovely time. The hotel in 2 minute walk from paddington station, so it is not in central london, but it is easy enough to get around on the tube! Hyde park is a 10 minute walk away as is the start of oxford street. The room was... More

Was this review helpful? Yes 1
Linforth, Manager at Hotel Indigo London-Paddington, responded to this review

We agree Paddington is a great location to stay when visiting London. With 3 underground lines and the main station. We are so pleased you enjoyed your stay hopefully next time you you visit London you will consider Hotel Indigo Paddington again. More

Hurst, Texas
Top Contributor
80 reviews 80 reviews
25 hotel reviews
95 helpful votes 95 helpful votes
4 of 5 stars Reviewed September 17, 2010

My husband and I used the Heathrow Express to Paddington Station. This modern hotel is conveniently located within a short walk from Paddington Station and the Underground. There was also a pick up spot for one of the tourist double decker bus companies across the street. There are at least a dozen restaurants and pubs within a block from the... More

Was this review helpful? Yes 3
Linforth, Manager at Hotel Indigo London-Paddington, responded to this review

We are proud of our hotel and of course cozy beds. Thank you for taking the time to review us. Please accept our apology regarding the noise from the pub next door. We are rectifying this issue. Again many thanks and we look forward to welcoming you back in the future. More

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Additional Information about Hotel Indigo London-Paddington

Address: 16 London Street | Paddington, London W2 1HL, England
Phone Number:
Location: United Kingdom > England > London
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Hotel Indigo London-Paddington 4*
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Also Known As:
Hotel Indigo London-Paddington England

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access Airport Transportation
Hotel Style
#71 Business Hotel in London #72 Family Hotel in London #72 Luxury Hotel in London #72 Romantic Hotel in London
Hotel Class
Official Description (provided by the hotel)
Upon entering Tripadvisor Certificate of Excellence 2014 winner Hotel Indigo London-Paddington you feel an immediate shift away from the hectic pace of business travel. Enjoy the quiet luxury and individuality of this chic, London boutique hotel moments from Paddington Station. Hotel Indigo London-Paddington benefits from the central Paddington location which is a tourist hub and a home to many business headquarters. This boutique hotel is adjacent to Paddington Station from where the Heathrow Express leaves every 15 minutes and takes the same time to reach the airport. Preferred equally by business executives and leisure guests, the Hotel Indigo London-Paddington is close to Oxford Street shops and Selfridge's, beautiful Hyde Park and Notting Hill areas. It is easy to reach the City, West End theatres or the famous galleries and museums from Paddington Station. ... more   less 
Number of rooms
64

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