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Hotel Indigo London-Paddington

#123 of 1,060 Hotels in London
Certificate of Excellence
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16 London Street | Paddington, London W2 1HL, England
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Hotel Indigo London-Paddington
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Hotel Indigo London-Paddington
Hotel Indigo London-Paddington
Hotel Indigo London-Paddington
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1,328 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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There are newer reviews for Hotel Indigo London-Paddington
See the most recent reviews
London, United Kingdom
2 reviews
4 of 5 stars Reviewed November 9, 2011

Attentive, full of understated style and humour, this is a place to feel renewed and alive again....quirky, edgy, romantic, nothing too much trouble...

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DSkelton, Manager at Hotel Indigo London-Paddington, responded to this review

Dear Guest, Thank you for your review and we look forward to welcoming you back. More 

Marlow, United Kingdom
2 reviews
5 of 5 stars Reviewed November 9, 2011

Wow - what an memorable weekend (4/5th Nov) at the Indigo in Paddington. The location of the hotel is perfect (just yards from the station so very easy accessible) The staff were very attentive (a huge thanks and recognition to Antonio and Margaret for such fantastic service (Antonio for going above and beyond in supporting a suprise!!) . The hotel... More 

Was this review helpful? Yes
DSkelton, Manager at Hotel Indigo London-Paddington, responded to this review

Dear Guest, I am so glad to hear that Antonio and Margret where able to make your stay with us memorable. I will ensure that your comments are passed on to them. We hope to welcome you back soon. More 

Manchester, United Kingdom
Senior Contributor
43 reviews 43 reviews
30 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed November 9, 2011

Just stayed 4 nights, had a good room on both occasions. Perfect location for Paddington station - just 2 minutes away. Staff are excellent especially Antonio - Manager, Margaret at Reception and Tomas in the Cafe/bar. Highly Recommend this hotel, very close to the West End shops - just 10 minutes by tube or bus to Oxford street.

Was this review helpful? Yes
DSkelton, Manager at Hotel Indigo London-Paddington, responded to this review

Dear Guest, Thank you for taking the time to write your review, especially your comments on Antonio, Margaret and Tomas. I will ensure these are passed on. We hope to welcome you back soon. More 

Turku, Finland
2 reviews
4 of 5 stars Reviewed October 31, 2011

Great location! Within 50m of Paddington Station. The rooms were surprisingly small. But very clean. The staff were inexperienced and had trouble helping to find addresses etc., but must say that they were very friendly.

Was this review helpful? Yes
DSkelton, Manager at Hotel Indigo London-Paddington, responded to this review

Dear Guest, Thank you for choosing to stay at Hotel Indigo while visiting London. Also for taking the time to write your review, it is great to hear our guests feedback and look forward to welcoming you back. More 

Helsinki, Finland
Senior Contributor
23 reviews 23 reviews
20 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed October 30, 2011

I stayed at Indigo Paddington for three nights at the end of October. The hotel is located on London Street a couple of minutes away from the Paddington station and Heathrow Express. London Street is lined with cafes, pubs and restaurants, and there are several other hotels in the area also. The neighborhood is quite lively -- but not in... More 

Was this review helpful? Yes 1
DSkelton, Manager at Hotel Indigo London-Paddington, responded to this review

Dear Guest, Wow!! Where do I start with so many great comments. I am so glad that you enjoyed your stay with us and that some technical problems were dealt with in a professional manner by our staff. I will ensure that your comments are passed on to our staff. I must agree with your comments on our showers, they... More 

Mooloolaba, Australia
Senior Contributor
24 reviews 24 reviews
11 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed October 29, 2011

My wife and I stayed there for two nights earlier this month prior to flying back to Oz. Very easy to get to and from Paddington station ( Heathrow express) and plenty to see and do in the local area. The reception staff were very pleasant and efficient on our arrival and explained the hotel loyalty program which allows free... More 

Was this review helpful? Yes
DSkelton, Manager at Hotel Indigo London-Paddington, responded to this review

Dear Guest, Thank you for your great comments with regards to your stay with us. I am so glad to hear that you have joined our loyalty program too. It is a great way for us to reward our guest for staying at our IHG hotels. We look forward to welcoming you back soon. More 

sarilamejor
Senior Contributor
23 reviews 23 reviews
14 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed October 26, 2011

This was great! We loved it here, spacious room, modern and close to tube stop and lots of restaurants.

Was this review helpful? Yes
DSkelton, Manager at Hotel Indigo London-Paddington, responded to this review

Dear Guest Thank you for your comments, we hope to welcome you back soon. More 

Glasgow, UK
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed October 26, 2011

This was our second visit to this hotel. We stayed here last year when visiting for the American Football at Wembley and so choose the hotel for easy access to wembly by tube. Sure the hotel is well located - travel left and Paddington rail station and tube stations are a stone's throw away. Head right out of the hotel... More 

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DSkelton, Manager at Hotel Indigo London-Paddington, responded to this review

Dear Guest, Thank for taking the time to write your review. I am sorry to hear that you were disappointed with location of the room. I would like to assure you that no preference is given with regards to room allocation based on the guest's method of booking. Our rooms are very much subject to personal preference as many of... More 

Leicester, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed October 22, 2011

We visited last December for the standard Christmas shopping trip. I wanted to treat my girlfriend to something a bit special without breaking the bank. Hotel Indigo is exactly this - perfect location just walking distance to the tube. The hotel itself has done everything right, yes the rooms are slightly smaller than the you may expect, but they are... More 

Was this review helpful? Yes
DSkelton, Manager at Hotel Indigo London-Paddington, responded to this review

Thank you for your great comments and I will ensure these are passed on to all the staff. It is great to hear such lovely feedback from our guests! Look forward to welcoming you back and thank you again. More 

Athens, Greece
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed October 19, 2011

very comfortable and lovely room ! great breakfast ( although a bit expensive) next to the metro station ! paddigton is a nice area just a few underground stations away from the center of lonfon (restaurants , bars , casino..) helpful and friendly staff !

Was this review helpful? Yes
DSkelton, Manager at Hotel Indigo London-Paddington, responded to this review

Dear Guest, Thank you for taking the time to write your review with such lovely comments. I am so pleased to hear that you enjoyed your stay with us and hope to welcome you back soon. More 

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