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Hotel Indigo London-Paddington

#121 of 1,055 Hotels in London
Certificate of Excellence
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16 London Street | Paddington, London W2 1HL, England
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Hotel Indigo London-Paddington
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Hotel Indigo London-Paddington
Hotel Indigo London-Paddington
Hotel Indigo London-Paddington
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1,335 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (249)
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1 review
5 of 5 stars Reviewed 2 days ago NEW

Great hotel we had a 2 nights stay The staff are very good and friendly both on reception and in the restaurant The room was very clean and comfortable best night sleep The hotel is very well situated for getting to places of interest Would definitely recommend this hotel

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Helsinki
Contributor
13 reviews 13 reviews
13 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I stayed for two nights. The location of the hotel is excellent, next to Paddington station, and Lancaster Gate tub station (central line) is only 8 minute walk away. The room (306) was nicely cleaned, although there was some dust under the bed, not much (doesn’t matter otherwise except for people with dust allergy it can be bad). The room... More 

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Halifax, Canada
Top Contributor
102 reviews 102 reviews
27 hotel reviews
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

You can be treated like royalty here. The Rooms are small and it is a little pricey but well worth the Money. Great access to everything and the service is top notch. If you are Paddington Bear fancier must check out the Bronze statue in the Station and the Gift Shop up stairs. Would stay here again in a heart... More 

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Linforth, Management at Hotel Indigo London-Paddington, responded to this review

Dear Dgg123, Thank you so much for your feedback and we look forward to welcoming you again. Kind regards, Jalila More 

Chicago, Illinois
Contributor
12 reviews 12 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

The actual room was pretty small and it's not a cheap place to stay. Beyond that, though, there's absolutely nothing to complain about. The staff is just incredible. I certainly don't require this kind of treatment, but they all seemed to have a "your wish is my command" approach to literally everything. I got the feeling that if I asked... More 

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Linforth, Management at Hotel Indigo London-Paddington, responded to this review

Dear Brian K, We are delighted that you have felt treated like a king and this is the experience we wish all our guests to have. Many thanks for your great feedback and we hope to welcome you again in the near future. Warm regards, Jalila More 

st. john's, NL
Senior Contributor
21 reviews 21 reviews
15 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago

Loved this hotel. Room was clean and comfortable. Bed as comfortable. Bathroom was nice and loves the shower. Location was great. Only a couple minutes to paddington station. It was expensive but still less than £200 a night. Will definitely stay again.

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Linforth, Management at Hotel Indigo London-Paddington, responded to this review

Dear Andrewlcook, Many thanks for your great feedback and we will be delighted to welcome you again in the future. Warm regards, Jalila More 

Dubai, United Arab Emirates
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

This is a lovely bijou hotel in the heart of London's upcoming district close to Paddington railway station. Being a conversion of an existing building, in an area where space is at a premium, the building is very efficient, especially the reception area where the reception desk, which doubles as a front office is larger than the public area. The... More 

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Linforth, Management at Hotel Indigo London-Paddington, responded to this review

Dear ReggieDXB007, Thank you very much for your review and we look forward to welcoming you again very soon. Warm regards, Jalila More 

Richmond, Virginia
Contributor
14 reviews 14 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago

We enjoyed our second stay at the Hotel Indigo London Paddington on London Street. It is hard to imagine that any stay could match our stay two years okay but the engaging, friendly and helpful staff ensured that this stay surpassed any possible expectation. We were on holiday in London to celebrate our birthdays, mine being my 50th. I often... More 

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Linforth, Management Office at Hotel Indigo London-Paddington, responded to this review

Dear Bob D, Please accept our sincere thanks for your great feedback. We are truly touched by your comments and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit... More 

Fairfax County, Virginia
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We were upgraded to the Hotel Indigo - and will have a hard time staying anywhere else when we return to London. Easy walking distance to Paddington and restuarants, but the real treat was in the immaculate room, amazing shower, excellent breakfast and staff who made it all easy. I don't get how they can work until the wee hours... More 

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Linforth, Management Office at Hotel Indigo London-Paddington, responded to this review

Dear Joanna C, Thank you very much for your great feedback and we look forward to welcoming you again soon. Warm regards, Jalila More 

Colorado
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The Hotel Indigo at London Paddington is in a totally different class than the scores of other upstair-downstairs hotels (former residences) that pepper the five- or six-block area outside of Paddington Station. It is bright, clean, and modern. Even the huge name-brand hotel build almost on top of the station is dingy compared to this one. Excellent reception staff, especially... More 

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Linforth, Management Office at Hotel Indigo London-Paddington, responded to this review

Dear CHN_GetAway_Guy, We are delighted that you have enjoyed your stay wish us and we hope to welcome you again in the near future. Kind regards, Jalila More 

swansea
Senior Contributor
47 reviews 47 reviews
11 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I was upgraded from the Mecure Hotel here and was upgraded to a king size room and had complimentary food. The staff were excellent and very helpful. Room was very pleasant with free minibar and crisps. Nice decor and was on first floor. Food was excellent in the evening and there was a lot of choice for breakfast. I cannot... More 

Was this review helpful? Yes
Linforth, Management Office at Hotel Indigo London-Paddington, responded to this review

Dear Joycecme, We are delighted that you have enjoyed your stay with us and we look forward to welcoming you again in the future. Warm regards, Jalila More 

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