We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hotel Indigo London-Paddington

#126 of 1,054 Hotels in London
Certificate of Excellence
Hotel website
Hotel deals
16 London Street | Paddington, London W2 1HL, England
Special Offer
Save 10-30%
Book on
TripAdvisor
Trusted partner. We work with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
1 room 1 guest
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Professional photos
Hotel Indigo London-Paddington
View Map
Add Photo Write a Review

1,432 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    836
    462
    95
    26
    13
See reviews for
116
573
228
372
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (268)
Date | Rating
  • Chinese (Simplified) first
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
  • All months
    (1432)
  • Mar-May only
    (335)
  • Jun-Aug only
    (440)
  • Sep-Nov only
    (323)
  • Dec-Feb only
    (334)
All months
London, UK
Level Contributor
189 reviews
82 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We have stayed here a few times and this time had room 416 on the top floor. This is what is called a "boutique hotel" and a quirky mixture of decor, fixtures and fittings. Check in was quite fast. I admired the receptionist who simultaneously dealt with my booking and handled two phone calls. Our room was compact with not... More 

Was this review helpful? Yes
Linforth, Management Office at Hotel Indigo London-Paddington, responded to this review

Dear Travellertopoland2, Thank you so much for your feedback regarding your stay at Hotel Indigo London Paddington. We are honoured that we have provided unforgettable memories. We are so pleased that your experience lived up to your expectations and that you were satisfied with our services and facilities. We look to welcoming you back whether on business or for pleasure.... More 

Glasgow, United Kingdom
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I use this hotel mainly on business. Its location cannot be argued with, especially if your using Heathrow as its a stones throw from London Paddington. Its a small compact hotel. All rooms I've stayed in (at least 6 times now) are fairly similar - very compact but good quality. All bathrooms and showers have been good. My big downside... More 

Was this review helpful? Yes
Linforth, Management Office at Hotel Indigo London-Paddington, responded to this review

Dear Gjbrownlie, Many thanks for taking time to share your experience in Hotel Indigo London Paddington. It gives us great pleasure to see that you have enjoyed your stay. Rest assured that your comments about the food have been addressed to the Management/Restaurant Team. We are glad to acknowledge that you are happy with our room product and location. Hope... More 

Marmora, New Jersey
Level Contributor
98 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

I chose this hotel based mainly on proximity to Paddington station which is where the Heathrow Express (coming from the airport) terminates. We had two days at the tail end of a trip and wanted minimal hassle with handling bags , getting to and from airport etc. we also wanted an easy Tube stop for exploring London. This location fit... More 

Was this review helpful? Yes 1
Linforth, Management Office at Hotel Indigo London-Paddington, responded to this review

Dear Riodoc, Thank you for selecting Hotel Indigo London Paddington to stay in while visiting the city recently. We are pleased you have shared with us your thoughts and comments from your experience. We have acknowledged your notes on the logo and twin bedrooms, as well as highlighting the service of the team. Nevertheless, allow us to mention that we... More 

Level Contributor
79 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 1 week ago

Modern appointments in a comfortable if a little small room. Helpful staff. Located just a block from Paddington station, where the Heathrow Express stop is in London. Fun, busy neighborhood. Twelve minute walk to Hyde Park. Recommended!

Was this review helpful? Yes
Linforth, Management Office at Hotel Indigo London-Paddington, responded to this review

Dear Rahdim M, Thank you for taking time to give feedback about your stay in Hotel Indigo London Paddington on TripAdvisor. It is a real pleasure to read that we’ve created an enjoyable stay for you. We appreciate the kind words about our staff, location and services. Many thanks for your appreciation and thank you for offering to recommend Hotel... More 

Level Contributor
26 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 1 week ago

Had a fantastic stay at the hotel it is only a few minutes walk from Paddington station which is great. Room wasn't ready when we arrived but we were able to leave luggage so we could enjoy our day shopping. Room was out of this world very modern with everything we needed. Staff friendly.

Was this review helpful? Yes 1
Linforth, Management Office at Hotel Indigo London-Paddington, responded to this review

Dear Carlym82, Thank you for your kind comment about your fantastic stay. We are delighted that you like our hotel with its location and high service standard. It will be a pleasure to welcome you again to Hotel Indigo London Paddington in the near future. All the best, Daniela More 

Newcastle
Level Contributor
19 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I arrived a day earlier than I booked - my mistake. Although the Hotel was full, the front staff moved heaven and earth to find us a room which they did. Our sincere thanks to the front staff but more surprises were to come. We ate in the Restaurant 2 nights and the service and food were excellent. I have... More 

Was this review helpful? Yes
Linforth, Management Office at Hotel Indigo London-Paddington, responded to this review

Dear SKINewcastle, Thank you so very much for your review and we are delighted to hear you have had a very good stay at the Hotel Indigo London Paddington. Many thanks once again and we hope to have the pleasure of welcoming you again in the future. Kind regards, Jalila More 

Deerfield Beach, Florida
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stayed at the hotel on the first and last nights of my trip in July (which included 9 days in Italy). The location is awesome. After the 15-minute Heathrow Express train to Paddington, it's less than a 5-minute walk to the hotel. My rooms were very small but perfectly adequate for a one-night stay. Full English breakfast was MASSIVE.... More 

Was this review helpful? Yes
Linforth, Management Office at Hotel Indigo London-Paddington, responded to this review

Dear Fishymish, Thank you so much for your feedback and we are absolutely elated to have been awarded a 5 star rating. Your kind comments have been shared with the entire hotel team and most specifically with Antonio who is delighted to have had such an impact on your stay with us at the Hotel Indigo London Paddington. Many thanks... More 

Cirencester, United Kingdom
1 review
5 of 5 stars Reviewed 3 weeks ago

Having flown in from Barcelona to be greeted with a Tube Strike in London, it was a real joy to get to Hotel Indigo, the staff were terrific in particular Robert on the front desk, who helped enormously and offered me a free glass of wine on my arrival, which was much needed. Great place to stay great location and... More 

Was this review helpful? Yes
Linforth, General Manager at Hotel Indigo London-Paddington, responded to this review

Dear Les Please accept a huge thank you from my team and me for choosing our Hotel Indigo for your recent stay of course leaving us such an amazing review. It was our pleasure throughout to ensure after such a stressful start to you London visit, it only got better and better. We do hope to see you again not... More 

Washington DC, District of Columbia
Level Contributor
27 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Just returned from a very long trip to Europe and one of our final days were here in London. It was the best! The staff is excellent!!! The manager, Roger, and his team are exactly what you want to see after a long day and are here to make your stay the best. Excellent customer service!! We were a larger... More 

Was this review helpful? Yes 1
Linforth, Management Office at Hotel Indigo London-Paddington, responded to this review

Dear Bola2218, Thank you so much for such a delightful review and we very much look forward to welcoming you another time very soon! Warm regards, Jalila More 

Barrington, Illinois
Level Contributor
21 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I'm traveling Europe with my daughter and we both love this hotel. We checked out of another IHG Hotel that cost $700 a night and came here because we wanted to see a different neighborhood. We both wish we had been here the whole trip. First, the beds and TV are the same as the upper end hotel, but the... More 

Was this review helpful? Yes 1
Linforth, Management Office at Hotel Indigo London-Paddington, responded to this review

Dear Joan T, We are simply elated to read your lovely comments and it has been a real pleasure having you stay with us. Thank you so very much for such a fantastic review and we would be thrilled to welcome you again. Warm regards, Jalila More 

Questions? Get answers from hotel staff and past guests. Ask a question

970 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (424)
Viewed
Room/suite (194)
Viewed
Hotel & grounds (51)
Viewed
Bathroom (79)
Viewed
Dining (4)
Viewed
View from room (4)
Viewed
Other (92)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (217)
Viewed
Accessible Standard Twin Room (38)
Viewed
Amenities (9)
Viewed
Restaurants and Bars (18)
Viewed
Standard Double Room (38)
Viewed
Standard Double Room with Terrace (40)
Viewed
Standard King Room (44)
Viewed
The Hotel (30)

Management photos: Courtesy of the property manager

Viewed
All management photos (329)
Viewed
Dining (58)
Viewed
Bathroom (18)
Viewed
Hotel & grounds (58)
Viewed
View from room (6)
Viewed
Room/suite (65)
Viewed
Business center/function rooms (10)
Viewed
Other (114)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Travelers also viewed these London hotels
Paddington / Maida Vale
Mercure London Paddington Hotel
Paddington / Maida Vale
Hilton London Paddington
Hilton London Paddington
#406 of 1,054 in London
4.0 of 5 stars 2,490 reviews
The Darlington Hyde Park
#199 of 1,054 in London
4.5 of 5 stars 1,637 reviews
Show Prices
Show Prices
Show Prices
The Royal Park Hotel
#204 of 1,054 in London
4.5 of 5 stars 827 reviews
Paddington / Maida Vale
Novotel London Paddington
Novotel London Paddington
#268 of 1,054 in London
4.0 of 5 stars 1,671 reviews
Arbor Hyde Park Hotel
#115 of 1,054 in London
4.5 of 5 stars 264 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay