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Hotel Indigo London-Paddington

4.0 of 5 Hotel   |   16 London Street | Paddington, London W2 1HL, England
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Hotel Indigo London-Paddington
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91%
Ranked #88 of 1,073 hotels in London
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 days ago
OSBinUSA Denver
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1,113 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (194)
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Denver
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I usually stop at large chain hotels like Marriott and Hilton, in fact I did stop at the Marriott in London during my stay. This hotel was far better, why? First room was bigger, I wasn't banging my legs around the bed. Bed was comfortable and king size, you can be overlooking the street and you may get some noise,... More

Was this review helpful? Yes
Linforth, General Manager at Hotel Indigo London-Paddington, responded to this review

Dear OSBinUSA, Wow is simply how we feel reading your amazing review on our Hotel Indigo Paddington. Please accept a MASSIVE thank you from my team and me and we so look forward to welcoming you back again soon as so we can say thank you in person. Kind regards Malcolm More

London, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

I stay at this hotel a lot with work. Generally a good small hotel in a part of London where there are not many decent hotels. Rooms are well appointed and the mini bar is included in the price. Good gym and staff generally pleasant. Downsides are the restaurant - which is ok but not something to go out of... More

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Linforth, General Manager at Hotel Indigo London-Paddington, responded to this review

Dear Nick Many thanks for your recent review on our hotel Indigo Paddington. Please be assured I have taken note of your comments and will implement a replacement program for them. Kind regards Malcolm More

Norway
Senior Contributor
22 reviews 22 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Great location, nice rooms, lovely service. The stairs leading to the LG-floor were being renovated, which made entrance to the room difficult, as well as the noise level louder than usual. However, that was only temporary, so I would gladly recommend the hotel. It's easy getting to the Paddington station and getting around town from the hotel.

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Linforth, General Manager at Hotel Indigo London-Paddington, responded to this review

Dear TMNorway, Thank you so much for your recent review on our Hotel Indigo Paddington and we were so pleased you found our location perfect. We do apologise that we were having our staircase refurbished during your visit and I can say it is now finished and looks great. We do hope to see you again soon next time you... More

Hoboken
Senior Contributor
49 reviews 49 reviews
29 hotel reviews
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I stayed here for just one night since I took a train into London and needed to fly out of LHR the next morning. The hotel was perfectly situated for my travels while being a comfortable and well appointed room. Small of course but this is London. All of the details in the room showed care for their guests. Appreciated... More

Was this review helpful? Yes 1
Linforth, General Manager at Hotel Indigo London-Paddington, responded to this review

Dear Stuckontravels, It is always a great honour to receive a 5 star review from a senior Tripadvisor reviewer which we send you a massive thank you for. We do look forward to seeing you again should you be visiting London. Kind regards Malcolm More

Chennai (Madras), India
Top Contributor
50 reviews 50 reviews
25 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Hotel looks far more luxurious on the website than it actually is. Doesn't feel like a 4* but considering the hit-and-miss offerings near Paddington station, this is a nice place. Linen, towels, toiletries all are of superior quality but room is really cramped. Not even sufficient space to open your suitcase

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Linforth, General Manager at Hotel Indigo London-Paddington, responded to this review

Dear Vansid, Many thanks for your recent review and we were pleased you like our location. We do apologise that you found your booked small double room smaller than expected. Should you return to our hotel at anytime I would like to recommend you try one of our King bedded rooms as I know these will be more to your... More

Budapest, Hungary
1 review
5 of 5 stars Reviewed 1 week ago NEW

Perfect boutique hotel with a very good location (train and tube station for 3 min walk), very helpful and funny personal at the reception and in the restaurant; and a very good breakfast:) For sure I would stay here next time too

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Linforth, General Manager at Hotel Indigo London-Paddington, responded to this review

Dear KingaF, Please accept a huge thank you from my team and me for your recent review on our hotel. It was such a joy to read you had a great visit and of course if goes without saying we so look forward to welcoming you back time and time again. Kind regards Malcolm More

Perth, Australia
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

This is an amazing little boutique hotel a stone throw away from PADDINGTON Station. A ten minute walk to Kensington Park/ Hyde park. There is also a hop on hop off bus stop across the road. I advise to spend that little bit extra to upgrade to the larger room it makes all the difference. Antonio and all his staff... More

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Linforth, General Manager at Hotel Indigo London-Paddington, responded to this review

Dear Vickis63, Wow is simply all we can say except thank you for your amazing review. It goes without saying we cant wait to see you again next time you visit the UK and London. Kind reagrds Malcolm More

1 review
5 of 5 stars Reviewed 1 week ago

Stayed for 2 nights 20/21 July. Hotel is well situated near tube , 2 min walk. Room clean, complimentary soft drinks and nibbles. A great nespresso coffee machine and all the usual amenities- hair dryer ( good standard according to the wife), Iron and board, great toiletries, good selection of TV channels and very efficient air con. Drinks in bar... More

Was this review helpful? Yes
Linforth, General Manager at Hotel Indigo London-Paddington, responded to this review

Dear Nick, Please accept a huge thank you from my team and me for firstly choosing Hotel Indigo Paddington for your recent stay in London and for your great review. It doe smean so much to every staff member to see they are appricated. Again many thanks and we do look forward to welcoming you back again soon. Kind regards... More

Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 1 week ago

Short walk from the station. Very convenient for travelers. Rooms air conditioned which was nice for warm July evenings. The rooms were smallish but well appointed including free wifi, aveda products, minibar stocked with soft drinks, and tea/coffee station. A small electrical issue with our room was quickly corrected by the staff. Main detractor was noise at night but not... More

Was this review helpful? Yes
Linforth, General Manager at Hotel Indigo London-Paddington, responded to this review

Dear Michael Please accept a huge thank you from my team and me for your recent review on our hotel. We really do appreciate reviews like your to show we are all getting it right and our guests appreciate it. We cant wait to see you again. Kind regards. Malcolm More

Northampton
Top Contributor
51 reviews 51 reviews
29 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 1 week ago

I first stayed here during the tube strike, when I had an early appointment at the Grosvenor House and didn't want to pay their expensive rates. As a part of the IHG group I expected a comfortable, clean hotel, I had no idea what I was going to experience. This is a lovely boutique hotel with great rooms, an unbelievably... More

Was this review helpful? Yes
Linforth, General Manager at Hotel Indigo London-Paddington, responded to this review

Dear Thesprat, Wow is really all we can say as well as THANK YOU. For your amazing review on our hotel and staff. It goes without saying we cant wait to see you back again to thank you personally. Kind regards Malcolm More

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Additional Information about Hotel Indigo London-Paddington

Address: 16 London Street | Paddington, London W2 1HL, England
Phone Number:
Location: United Kingdom > England > London
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Hotel Indigo London-Paddington 4*
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Also Known As:
Hotel Indigo London-Paddington England

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access Airport Transportation
Hotel Style
#71 Luxury Hotel in London #73 Romantic Hotel in London #73 Business Hotel in London #74 Family Hotel in London
Hotel Class
Official Description (provided by the hotel)
Upon entering Tripadvisor Certificate of Excellence 2014 winner Hotel Indigo London-Paddington you feel an immediate shift away from the hectic pace of business travel. Enjoy the quiet luxury and individuality of this chic, London boutique hotel moments from Paddington Station. Hotel Indigo London-Paddington benefits from the central Paddington location which is a tourist hub and a home to many business headquarters. This boutique hotel is adjacent to Paddington Station from where the Heathrow Express leaves every 15 minutes and takes the same time to reach the airport. Preferred equally by business executives and leisure guests, the Hotel Indigo London-Paddington is close to Oxford Street shops and Selfridge's, beautiful Hyde Park and Notting Hill areas. It is easy to reach the City, West End theatres or the famous galleries and museums from Paddington Station. ... more   less 
Number of rooms
64

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