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All 1,071 London hotels

Hotel Indigo London-Paddington

4.0 of 5 Hotel   |   16 London Street | Paddington, London W2 1HL, England
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Hotel Indigo London-Paddington
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91%
Ranked #106 of 1,071 hotels in London
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 5 days ago
Stefan K K Stockholm, Sweden
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1,044 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (177)
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English first
Cambridge, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

We have stayed here several times, my husband is a royal ambassador in the ihg chain and this is the only hotel that lets the side down, in our opinion. Yes it is trendy, well appointed, clean and modern although I find the bed too firm for comfort, the pillows small and lumpy and the noise from the road definitely... More

Was this review helpful? Yes 1
Stockholm, Sweden
1 review
5 of 5 stars Reviewed 5 days ago NEW

As I stay +100 nights at hotels every year I am not often impressed arriving to a hotel I never stayed at before. This was an exception. What a great hotel and stunning service minded staff. I will absolutely stay here again. Not so big room but very cool style, nice furniture and best of all, a really comfortable bed... More

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Linforth, General Manager at Hotel Indigo London-Paddington, responded to this review

Dear Stefan We it really is hard to thank you more for your amazing comments. It really does mean so much to my team and I to know we are getting it right and our guests appreciate our service. Again please accept a huge thank you and we do look forward to welcoming you back again time and time again.... More

Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

Our room was beautiful, small but well designed with everything we needed. Complimentary soft drinks in the mini bar, decent in room coffee machine, robes, slippers, nice aveda toiletries, firm but very comfortable bed and a good sized tv. There was a good selection of in room food although we didn't try it but breakfast the next morning was excellent.... More

Was this review helpful? Yes 1
Linforth, General Manager at Hotel Indigo London-Paddington, responded to this review

Dear Alex, Many thanks for you fantastic review on our hotel and we were overjoyed to read a great 40th Birthday was had. It goes without saying that we do hope you consider us for the 41st. Regards Malcolm More

Vancouver, BC, Canada
Contributor
14 reviews 14 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Thanks to the efforts of Peter at Reception, we thoroughly enjoyed our stay, after a bit of a rocky start. The hotel is very well situated particularly if you arrive at Paddington on the Heathrow Express. In addition the Paddington Underground station is just a minute away. We liked the slick design and high quality fixtures in the room. Having... More

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Linforth, General Manager at Hotel Indigo London-Paddington, responded to this review

Dear JB, We were over the moon that you loved our hotel and enjoyed our hotel during you visit from Canada. Next time you are over we look forwarded to welcoming you back Kind regards Malcolm More

Albany, New York
Reviewer
5 reviews 5 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

The Indigo provided a very nicely appointed room. Small but sharp. High quality linens and towels, robes, in-room free soft drinks and espresso/coffee, a shower to spoil you - the whole deal. Bordering on luxury. The mathematical theme of this hotel chain is intriguing. If you're jet lagged and can't sleep at night, go out and work on the math... More

Was this review helpful? Yes 1
Linforth, General Manager at Hotel Indigo London-Paddington, responded to this review

Dear Matt & Karen, Thank you for you recent review on our hotel and we were pleased to hear you really enjoyed your stay with us and we do look forward to welcoming you back again soon should you be in London. Kind regards Malcolm More

Boston, Massachusetts
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Really cool hotel that's hip and stylish but not pretentious. The lady and I stayed here during our visit to London and were very impressed by the cleanliness, friendliness of the staff, and overall accommodations (there was a fruit basket, complimentary drinks, and a towel shaped as an elephant waiting for us in our room). The staff were very eager... More

Was this review helpful? Yes 2
Linforth, General Manager at Hotel Indigo London-Paddington, responded to this review

Dear VMichaelv Many thanks for your amazing review on our Hotel Indigo. We loved that you love our hotel and especially our showers. It goes without saying we cant wait for you to return. Kind regards Malcolm More

Braishfield, United Kingdom
Contributor
19 reviews 19 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I cannot add much more than that of the previous reviewers. The staff are excellent, the rooms beautifully thought out and the location is great. We stayed on a Saturday and if you arrive after 6pm, there is a plethora of free parking right outside the hotel and in the surrounding streets, thanks to Westminsters free sunday parking which lasts... More

Was this review helpful? Yes 1
Linforth, General Manager at Hotel Indigo London-Paddington, responded to this review

Dear Tim, Well what more can I add except a massive thank you for your recent review on our hotel. We were overjoyed with your comments and compliments and again it goes without saying we cant wait to welcome you back as soon as possible. Kind regards Malcolm More

Turku
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Easy to access from Paddington station, where the Heathrow Express arrives. Everything was clean and room was very well equipped, but quite small. There was an iPhone dock which was great. Only disadvantage was that there was no table space to keep toiletries in the bathroom...Very tasty breakfast.

Was this review helpful? Yes 2
Linforth, General Manager at Hotel Indigo London-Paddington, responded to this review

Dear Soiannel. Many thanks for your great review on our hotel and we were pleased you loved our design and really loved our tasty breakfast. Next time you are in London we look forward to seeing you again. Kind regards Malcolm More

Paris, France
Senior Contributor
43 reviews 43 reviews
11 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The rooms may be small, but everything is well thought out and space is allocated where you need it: like the shower! Very cozy and so efficiently installed, you might think of it as being on a ship. The entrance with its Fibonacci theme is fun, and the personnel is very friendly. I cannot say enough good about the people... More

Was this review helpful? Yes
Linforth, General Manager at Hotel Indigo London-Paddington, responded to this review

Dear PouletteParis Please accept our huge thanks for your recent review on our Hotel We were overjoyed you loved our hotel and found us excellent value. It goes without saying we look forward to seeing you again soon. Kind regards Malcolm More

Falmouth, United Kingdom
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

Having to travel to London for work, this hotel is ideal it's close to Paddington Station (2 mins walk). I have stayed there on a number of occassions and it never fails to impress. The extra touches welcome plate of fruit and handwrittenwelcome back note from housekeeping, the towel and flannel folded in the bathroom to look like a mouse.... More

Was this review helpful? Yes
Linforth, General Manager at Hotel Indigo London-Paddington, responded to this review

Dear Kernow1000. Many many thanks for firstly your loyal support or our Hotel Indigo Paddington and of course your amazing review. It really does mean so much to our staff to see they are appreciated. We do look forward to your next visit. Kind regards Malcolm More

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Additional Information about Hotel Indigo London-Paddington

Also Known As:
Hotel Indigo London
Hotel Indigo London Paddington
Hotel Indigo London-Paddington England
Address: 16 London Street | Paddington, London W2 1HL, England
Phone Number:
Location: United Kingdom > England > London
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style:
#69 Business Hotel in London
#79 Luxury Hotel in London
#89 Romantic Hotel in London
#130 Family Hotel in London
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Hotel Indigo London-Paddington 4*
Official Description (provided by the hotel):
Upon entering Hotel Indigo London-Paddington you feel an immediate shift away from the hectic pace of business travel. Enjoy the quiet luxury and individuality of this chic, London boutique hotel moments from Paddington Station. Hotel Indigo London-Paddington benefits from the central Paddington location which is a tourist hub and a home to many business headquarters. This boutique hotel is adjacent to Paddington Station from where the Heathrow Express leaves every 15 minutes and takes the same time to reach the airport. Preferred equally by business executives and leisure guests, the Hotel Indigo London-Paddington is close to Oxford Street shops and Selfridge's, beautiful Hyde Park and Notting Hill areas. It is easy to reach the City, West End theatres or the famous galleries and museums from Paddington Station. ... more   less 
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