We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Castletown House

3.0 of 5 11 Castletown Road | West Kensington, London W14 9HE, England
Click for phone number
Hotel website
Offers & Announcements
10% off room rate
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Certificate of Excellence 2014
Castletown House
Professional photos View all
Browse nearby
Castletown House
Write a Review

228 reviews from our community

Traveler rating
See reviews for
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
  • Mar-May only
  • Jun-Aug only
  • Sep-Nov only
  • Dec-Feb only
All months
sharm el sheik
1 review
5 of 5 stars Reviewed 3 weeks ago

We booked 2 rooms for a business trip and were very pleased with them . Everything was clean and fresh. Very handy for Earls Court ( 10min walk ) . Mark was very helpfull and nothing was too much trouble. Good value and will certainly go back when required.

Was this review helpful? Yes
Orlando, Florida
Senior Contributor
34 reviews 34 reviews
12 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

If you are looking for an apartment hotel in a residential area (rather than the commercial or tourist districts) at a reasonable price (for London) this may be the place for you. West Kensington is well connected by the Underground (Tube station two blocks away). The adjacent West Kensington business district has a number of grocery stores, coffee shops, fast... More

Was this review helpful? Yes
Calgary, Canada
Senior Contributor
49 reviews 49 reviews
31 hotel reviews
89 helpful votes 89 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We rented this apartment for 6 nights in August. There was six of us in the apartment. There were some positives but a fair number of negatives with our stay. We were a little disappointed given that we had stayed at the Castletown before in a smaller apartment. Location: the location of the apartment is quite good. The West Kensington... More

Was this review helpful? Yes
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed September 25, 2014

Been there in March 2014 with a friend, we were offered a room in the basement however was still warm and cozy with a good bathroom, even though there was no house keeping still it was cost worthy the studio was near 2 tube stations (west Kennsington on the District Line) and another station on the Piccadilly line. off license... More

Was this review helpful? Yes
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 3, 2014

I have stayed here twice and I find they will do everything they can for you. I was allowed to hang out in an empty room for a couple of hours before having to leave for the airport, and they accepted a package for me before my arrival. I love having what is essentially an apartment of my own in... More

Was this review helpful? Yes
17 reviews 17 reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed August 24, 2014

We stayed in a family studio apartment for 7 nights in August 2014. The location is excellent, about 1 minute walk from the West Kensington tube station and also not too far away from Baron's Court (which is on a different line). Neighbourhood is nice and quiet. Supermarket, 2 x convenience stores, 2 x coffee shops are all within a... More

Was this review helpful? Yes
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed July 5, 2014

Great location near two different tube stops and the 3 bedroom we stayed in was recently updated and in good shape. A convenient and nice place to stay, but it could have been better. We arrived on a warm day and the windows weren't opened before we arrived - we roasted that night. The place needs a deep cleaning, it... More

Was this review helpful? Yes
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed June 19, 2014

We did not have any surprises when we reached the accomodation. everything that is advertised is true. Location is convinient from a central london, tube station standpoint. Tesco is next door. Rooms (bedroom and bathrooms) are small, however they are clean. Kitchen is well equipped. We made atleast one meals everyday and made use of the Kitchen. The price per... More

Was this review helpful? Yes
Manila, Philippines
13 reviews 13 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed June 17, 2014

My family and I stayed at Castletown in April of 2014. We arrived at around 8pm and one of the owners ( I think his name is Mark..sorry I can't quite remember) greeted us in the front door. He was very kind and welcomed us warmly. One negative was there aren't any elevators ( We were on the third floor)... More

Was this review helpful? Yes
Tilburg, The Netherlands
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 4, 2014

Good place near the city of London. A metro station in the neighbourhood and shops where you can buy your food. The Appartement was good equipment and clean. We will recommend this house to other people.

Review collected in partnership with BudgetPlaces

Was this review helpful? Yes 1
Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Castletown House? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Castletown House

Address: 11 Castletown Road | West Kensington, London W14 9HE, England
Phone Number:
Location: United Kingdom > England > London
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Castletown House 3*
Number of rooms: 13
Reservation Options:
TripAdvisor is proud to partner with T4B, Expedia, Booking.com, Travelocity, Priceline, Hotels.com, Venere, Agoda and Tingo so you can book your Castletown House reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Castletown House Hotel London
Castletown House London, England

148 photos of this hotel

Traveler photos: See what travelers like you saw

All traveler photos (98)
Room/suite (30)
Bathroom (11)
Dining (8)
Hotel & grounds (8)
View from room (7)
Other (34)

Management photos: Courtesy of the property manager

All management photos (51)
Hotel & grounds (19)
Room/suite (12)
Dining (2)
Bathroom (2)
View from room (1)
Other (15)
Hotels you might also like...
Check In Check Out
Price Your Stay