Nice little hotel 2 minutes from Earls Court. Rooms are good, has a bath/shower! TV does not work and broadband was faulty (not working) - was told that another room may be possible but never heard back. All good...

We booked a room at the Executive rooms by Shaftsbury through Thinkhotels.com. We were very worried after reading all of the negative reports. I am pleased to say that our experience was excellent. We checked in and were told our room was across the road. The gentleman on reception took us across in the rain and left us with the... More

I had the unpleasant experience of having to stay here during a two day exhibition in Earls Court. If I had my way I would not even have stayed the night! My room was so small I could stand in the middle and touch all walls, whilst my colleague had the window fall out onto his bed, thankfully not whilst... More

Dire is the one word to describe our experience! Cheap room which appeared to be good value for money - but don't forget, you only get what you pay for!! Analogue only TV, no internet access, heated towel rail broken, undesirable hair(!) on the telephone, stained mattresses, cockroach on the bath towel and the window fell into the room!! Just... More

Booked an executive single room through late rooms.com. Advertised as reduced to £50 from £375, so I mistakenly assumed the standard would reflect the original price tag. How wrong I was. Got there to find out that I was actually staying over the road at Kensington Townhouses as the TOP THREE floors were being refurbished at the Executive Rooms site.... More

First of all the rooms are managed by the Shaftesbury best western across the street. The lady at the front dest had quite the attitude and took it upon herself to downgrade our room, to one that was dark and felt unsafe had worn out furniture and a refrigerator that had been shut off a left closed, the safe didn't... More

Me nd me boyfriend arrived at this hotel and thought we was at the wrong place, looked far too posh for the money. Upon arriving we was told some excuse that our room wasn't available and was shown over to the 'town house hotel'. When going into the room it stunk like sewage, was very tiny but liveable. Then going... More

The rooms were clean, although fairly compact- nearly impossible to open the wardrobe due to its proximity to the bed. Barely got any sleep due to the noise from the tube line, the room overlooked the line and each time a train went past, the whole building shook. A dreadful nights sleep, would not recommend to anyone!!

Stayed here 12/12/12. Moved from first room (110) as it smelled of sewage. Second room (312) had small insects on curtains which I didn't recognise, but now know from the bites and google images were bed bugs. Don't go near the place.