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So Sienna

38-40 Glenthorne Road | Hammersmith, London W6 0LS, England
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So Sienna
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So Sienna
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107 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
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Dubai, United Arab Emirates
3 reviews 3 reviews
3 hotel reviews
21 helpful votes 21 helpful votes
1 of 5 stars Reviewed March 18, 2015

We booked this hotel through booking.com back in January and selected the option to pay later, which usually means pay on arrival. Our booking was for end of April and therefore was very surprised to see that the money had been taken out of my account at the beginning of March. I emailed booking.com who contacted the hotel, but I... More 

Was this review helpful? Yes 4
Bradford, United Kingdom
4 reviews 4 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed January 21, 2015

RIP OFF!!!!!!! BEWARE!!!!!!!RIP OFF Do not stay here or even try to book this place. I tried to reserve this hotel for the 24th January 2015 but through an error at booking.com I reserved this hotel for the 14th of January. I made the reservation on the 15th of January so the reservation was in the past! Despite this being... More 

Was this review helpful? Yes 4
Worcestershire, United Kingdom
2 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed January 2, 2015

We were booked in for the night on New years, and although compared to other hotels it was affordable, the room was dirty and not suitable for anything other than a quick overnight stay. The floor had very obviously not been hovered and the carpet around the small kitchen area was stained and dirty looking. One desk lamp and a... More 

Was this review helpful? Yes 3
Seattle, Washington, United States
Senior Contributor
29 reviews 29 reviews
11 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed January 1, 2015

I really looked forward to this stay. the hotel was located in an okay location for our needs - but more importantly, it was an affordable option for four people traveling together with one person paying the bill. Finding it was easy and close to the underground without being congested. We arrived very early and I was not expecting our... More 

Was this review helpful? Yes
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 12, 2014 via mobile

We were booked into this accommodation by another hotel that had a system error. We were skeptical and unsure about this booking at first specially after reading several negative feedbacks but due to its last minute changes, our booking can't be change otherwise we will lose our money. First of all it is not a hotel instead its an apartel/appartments.... More 

Was this review helpful? Yes
Senior Contributor
36 reviews 36 reviews
35 hotel reviews
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed October 28, 2014

We were looking for a serviced apartment which would sleep 4 and had the convenience of a kitchen. That's when we chanced upon So Sienna and booked for a 2 weeks stay in a Luxury one bedroom apartment. So Sienna is ideally located in Hammersmith within a 7 minute walking distance from the Tube station. Four lines serving the Hammersmith... More 

Was this review helpful? Yes 1
Sheffield, United Kingdom
Senior Contributor
24 reviews 24 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed October 12, 2014 via mobile

We chose to stay here due to an event at Hammersmith Apollo. It was in a short walking distance and was clean, spacious and perfect for what we needed. Though there were only two of us, the staff made up another double bed incase we wanted anyone else to stay, which I found really thoughtful and great value for money... More 

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Senior Contributor
26 reviews 26 reviews
11 hotel reviews
54 helpful votes 54 helpful votes
1 of 5 stars Reviewed October 1, 2014

If you go expecting 2-3 star hotel you would get what you expect - if you expect 4 star you would be horrified! I had read the one star reviews and because of the horror stories - I booked via Expedia so that I had 'big company ' protection . they actually phoned the place for me to make sure... More 

Was this review helpful? Yes 6
1 review
3 of 5 stars Reviewed September 13, 2014 via mobile

I booked a room via booking.com, and took a twin single beds but when I got there there was a king sized bed only, and we were told to use the sofa bed! But the recipient Mr. Judeh was so friendly and helpful and though it wasn't his fault kept apologizing and promised us to fix the problem and to... More 

Was this review helpful? Yes
Senior Contributor
25 reviews 25 reviews
8 hotel reviews
25 helpful votes 25 helpful votes
2 of 5 stars Reviewed September 3, 2014

Apparently, there are 2 different venues that guests are accommodated; the one above the reception (rather than a small office that someone is sitting), and 200 meters away there is a basement apartment (accommodating 4 people). We have been guided to the latter where we were unhappily surprised with the dirt and foulness of the mold around the apartment, the... More 

Was this review helpful? Yes 2
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