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So Sienna

38-40 Glenthorne Road | Hammersmith, London W6 0LS, England
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1 room 1 guest
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122 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
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  • Dutch first
  • English first
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  • German first
  • Italian first
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  • Spanish first
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English first
  • All months
    (122)
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    (23)
  • Jun-Aug only
    (41)
  • Sep-Nov only
    (33)
  • Dec-Feb only
    (25)
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1 review
1 of 5 stars Reviewed 2 days ago NEW

I'm disgusted my niece has just tried to check into the apartments with her friends all just 18yrs old only to be told they had made a mistake with there booking and had to be placed in another hotel 6 to a room and told if they didn't take it then that's there problem, shocking service. BECAREFUL!!!!! I work for... More 

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Pune, India
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 1 week ago

I stayed here for a week, overall its a mixed experience, not too wow kind of but ya good to say. Room is clean, staff is good. sometimes staff ignores the concern, in my room microwave was not working I have complained it but they didnt took any action. All the facilities as they say are not upto the mark.

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Halifax, England, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

These Apartments have had bad reviews.. at one point we nearly canceled!! But i am so glad we didn't.... Myself and my sister booked a one bedroom Apt with a terrace and that is what we got... We arrived early that was no problem the manager Deepak was so helpful he said the room was not ready but we could... More 

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Level Contributor
5 reviews
4 of 5 stars Reviewed July 23, 2015

The location was great, the Hammersmith train and tube station are 2 minutes away. There were local shops, pubs and restaurants within walking distance. (again a just a couple of minutes away) The rooms were comfortable but the kitchen area was really small it would have been difficult to prepare a meal due to lack of space. Had a problem... More 

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Coventry, United Kingdom
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3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed July 14, 2015

Had booked So Park Battersea but got bumped to this hovel (and no it is not sour grapes). Toilet seat had lumps of surface missing, dirt in the shower vent, soap sum in the soap tray of the shower, cracked and loose floor tiles with grout missing! Pictures attached Staff well ok ISH but not overly helpful or apologetic and... More 

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1 review
3 of 5 stars Reviewed July 5, 2015

Me and my partner stayed there last week.we were placed downstairs. When we walk in there was massive bags on floor by the enterance door. The bags contained dirty laundry lining and towel.i think those need to be placed elsewhere. They make the place smell. There was a menu on the table if we wanted to order at night. But... More 

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Manchester, United Kingdom
1 review
1 of 5 stars Reviewed June 17, 2015

I stay in the Hammersmith area 2 -3 nights most weeks and had the misfortune to stay in this aparthotel on 15th and 16th June 2015. They told me that I had a room in their annex round the corner in Overstone Road and walked me round there. The bedroom and ensuite bathroom smelled stronly of sewerage but the source... More 

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Oxfordshire, United Kingdom
1 review
4 of 5 stars Reviewed June 8, 2015

The apartments were clean and perfect for what we wanted. The bed linen and towels were fresh and clean. Facilities were good and and staff were welcoming. We would definitely use them again -thank you!

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2 reviews
1 of 5 stars Reviewed June 6, 2015

This has to be the worst hotel/apartments ever it's a dump I would not even send my enemy's here. Do yourself a favour just book anything else. There is no customer service the cleaners don't care there is mould in the cupboards. Can't give 0 stars but it should be!!!!

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Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed May 30, 2015 via mobile

when reading all these reviews I was very nervous to go to so sienna. however I must say my stay was very pleasant. the hotel is an a great location extremely close (less than a 5 minute walk to tube station). plenty of places to eat in Hammersmith. I would defo recommend Bills for breakfast! anyway, when we arrived it... More 

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