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BEST WESTERN Palm Hotel

4.0 of 5 64 - 76 Hendon Way | Hendon, London NW2 2NL, England
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BEST WESTERN Palm Hotel
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BEST WESTERN Palm Hotel
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352 reviews from our community

Traveler rating
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    146
    47
    29
    32
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57
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50
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Reviewer
5 reviews 5 reviews
2 of 5 stars Reviewed 3 days ago NEW

We had a stay for one night at this hotel , pleasant staff nice room. we stayed in executive room on the first floor. Unfortunatly there seemed to be a lot of teenagers on a trip who stayed at the same time and were very very noisy throughout the night resulting in a bad nights sleep. the noise travelled throughout... More 

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Cork
2 reviews
4 of 5 stars Reviewed 4 days ago NEW

Stayed here for one night while attending a Rugby match at Saracens ground , Allianz Park. Excellent stay with 24 hr bar! Every staff member was very helpful and the triple room we had was very comfortable. Ate Dinner and Breakfast in the hotel and both were beautiful .. Overall would defo recommend this hotel

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Andover, United Kingdom
2 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

My boyfriend booked this hotel for a weekend stay at the beginning of the month as a surprise. And it was amazing! Located about a 10 minute walk from Cricklewood Station and 15/20 minute walk from Golders Green Underground, it is in such easy access to get into central London as we found out. The reception staff were welcoming and... More 

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Sydney
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

If you'd like to stay in a hotel that is close to Golders Green then this is the place for you. I chose this one because it is close to where my son is living. It is a 15-20min walk to Golders Green and/ or there is a bus really close to hotel that goes to the shops and train... More 

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PalmHotelLondon, Operations Manager at BEST WESTERN Palm Hotel, responded to this review

Dear Arianne65, We would like to thank you for your comments regarding your recent stay with us and look forward to welcoming you back for your next travel to London. Warmest regards, More 

Colchester, United Kingdom
Senior Reviewer
8 reviews 8 reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Nice room but very noisy big foot up stairs till late can't sleep no hot water parking a night mere and fire alarm went of twice at 1 am then 230 am stayed here on two Different times foods good staff nice clean hotel not expensive to stay and and will say again as handy for town

Was this review helpful? Yes 1
PalmHotelLondon, Operations Manager at BEST WESTERN Palm Hotel, responded to this review

Dear Mickyskeels, Further to your comments made after your stay with us, may I thank you for your review, thus allowing us to look at our operation and making improvements where necessary. From the comments I learned about your issues with lack of hot water, parking and fire alarm, please allow me to address these issues individually: Unfortunately I am... More 

Senior Reviewer
9 reviews 9 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Excellent value, clean, tidy, modern hotel. We were original booked for 1 night and a theatre show, but stayed an extra night and did a weekend of January sale shopping too! Highly recommended, staff very helpful and friendly, buffet style breakfast was superb, free parking, and just 10/15min walk to the underground. Not a single complaint from our stay, thank... More 

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PalmHotelLondon, Operations Manager at BEST WESTERN Palm Hotel, responded to this review

Dear Stevenmurphy69, Thank you very much for your review. We are very pleased to read such a good comment from a Senior reviewer from Tripadvisor. I hope you will come back to visit us again. Warmest regards, Anna Toreschi More 

Contributor
15 reviews 15 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I went here with my girlfriend, and I was impressed with it. I've been to a few Best Westerns in the past and it was of good quality, as I expected. It's about a 15 minute walk to the closest train station, which wasn't a problem for us. Then it is, possibly, another 15 minutes into central London. The hotel... More 

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PalmHotelLondon, Operations Manager at BEST WESTERN Palm Hotel, responded to this review

Dear Shaun, Thank you very much for your positive feedback. We hope you will come back to visit us again. Kind regards, Anna Toreschi More 

Solothurn, Switzerland
Contributor
15 reviews 15 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I stayed there one week with my girlfriend from december until january. The staff is very helpful - if you need help with the local underground plan or want a recommendation on something, they're happy to help. Regarding the bus/train: there's the 113 bus which takes you in a couple of minutes to "Finchley Road" and from there to "Baker... More 

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PalmHotelLondon, Operations Manager at BEST WESTERN Palm Hotel, responded to this review

Dear Thomas G, We welcome reviews from such regular contributors from TripAdvisor, so thank you for your feedback. The noise you mentioned has not been recorded by our Duty Managers, so not sure if you reported this. Being in the centre of London will of course carry an amount of outside noise, but if this is caused by other guests,... More 

Birmingham, United Kingdom
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We stayed here for New Year's Eve and the night before to go into london to see the fireworks, location is abit far out from the city centre there was only 2 of us on the 1st night so we went to catch the tube from golders green which was a 20/30min walk up a hill! But on the 3nd... More 

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PalmHotelLondon, Operations Manager at BEST WESTERN Palm Hotel, responded to this review

Dear Rachel, Thank you very much for your comments with regards to your recent stay at the BEST WESTERN Palm Hotel. We welcome reviews from such regular contributors from TripAdvisor. I was glad to know that you enjoyed our services and I would like to apologise for any inconvenience you might have suffered with the noise. We have rooms both... More 

1 review
1 of 5 stars Reviewed 4 weeks ago

We booked this hotel for New Years eve, and all seemed well when we arrived. The room (135) was allocated with the receptionist stating that it was a quiet room. We went to it and found it to be clean and well presented. We went out for the festivities and returned to the hotel at about 1am to find a... More 

Was this review helpful? Yes
PalmHotelLondon, Operations Manager at BEST WESTERN Palm Hotel, responded to this review

Dear Gordon B, Thank you for your review. On behalf of the BEST WESTERN Palm Hotel, kindly accept our apologies for any inconvenience caused. I trust you received our response to your feedback and I look forward to welcoming you back. Kind regards, Anna Toreschi More 

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Additional Information about BEST WESTERN Palm Hotel

Address: 64 - 76 Hendon Way | Hendon, London NW2 2NL, England
Phone Number:
Location: United Kingdom > England > London
Price Range (Based on Average Rates): $$
Hotel Class:4 star — BEST WESTERN Palm Hotel 4*
Number of rooms: 73
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Also Known As:
Palm Hotel London
BEST WESTERN Palm Hotel London, England
Hotel Style:
#66 Best Value Hotel in London
#297 Luxury Hotel in London
#331 Family Hotel in London

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