We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 1,073 London hotels


3.0 of 5 Hotel   |   64 - 76 Hendon Way | Hendon, London NW2 2NL, England
Hotel website
Hotel deals
Hotel amenities
Special Price
Save up to 22% off stays!
Save Saved
You added BEST WESTERN Palm Hotel to your Saves list
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
Ranked #465 of 1,073 hotels in London
A recent review
4 of 5 stars reviewed 4 days ago
JoeBenevides Fresno, California
  • Overview
  • Reviews (282)
  • Photos (99)
  • Amenities
  • Q&A
  • Room tips (55)
  • Location
  • More
Write a Review

282 people have reviewed this hotel

Traveler rating
See reviews for
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (55)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Albuquerque, New Mexico
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 days ago NEW

I was not impressed with this hotel overall, especially with the service. For example, upon returning to our room at 2:00 p.m., we found our room had not been made up, and it never was made up that day. The next day, feeling sick, I returned at about 11:30. The room had not been cleaned, so I went down to... More

Was this review helpful? Yes
Fresno, California
Senior Contributor
30 reviews 30 reviews
19 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We had a long 18 night stay and chose the Best Western Palm based on proximity to public transport and their having a car park for when we planned to hire a car for a few days. We managed to find a parking spot in the back for all four nights we had the car, but on two of those... More

Was this review helpful? Yes 1
Walsall, United Kingdom
5 reviews 5 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Couldn't fault this place for location , cleanliness , price , politeness and a great value breakfast package. My friend booked it for a one night stay to incorporate a Wembley trip for England's final warm up game prior to the world cup finals. The location from the M1 couldn't be better , bus stops are located opposite , we... More

Was this review helpful? Yes
4 reviews 4 reviews
4 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

First let me say, that like you, i read the negative reviews one her and understand why many will be put off by them, but, dont be! I booked this hotel as somewhere to stay, without being in central london, for a birthday weekend away for my wife. I was apprehensive, but as it was only somewhere to sleep and... More

Was this review helpful? Yes
Leicester, United Kingdom
17 reviews 17 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

Just stayed for one night with our dog. Made very welcome The room was extremely comfortable (Lovely bathroom too). HUGE bed, also very comfortable. The staff were very friendly, and made us feel very welcome. We didn't stay for breakfast, so can't comment on the food, but we thought the price for the hotel was excellent value, thank you.

Review collected in partnership with Best Western GB

Was this review helpful? Yes
18 reviews 18 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here Saturday and Sunday night, and it was great nice clean and tidy room finished to a very good standard! Mini fridge air con safe 48" flat screen brill!! The staff were fantastic and very helpfull in sorting taxis for us, never here'd any noise from the main road at all! 2nd night there was a function on and... More

Was this review helpful? Yes
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

I have just got back from this hotel , and I was disappointed purely because this is a nice small modern hotel that is finished to a really good standerd the beds are comfy, bathroom is modern and stylish and all the mod con fridge ext in the room. The problem with this hotel is the noise! At first we... More

Was this review helpful? Yes
south of England
14 reviews 14 reviews
12 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This weekend i was attending a friends wedding in Hampstead so I booked this hotel through laterooms.com at a reduced rate of £91 for a Executive Double Room for 2 (Room Only) . I was happy with our stay and the hotel exceeded my expectations. The room was large, clean and furnished in a modern style. The room had a... More

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

Went to watch Eminem at Wembley so stayed at The Palm, very helpful staff met our every need , I asked for a cocktail that wasnt on the menu and the staff made it for me, breakfast was beautiful good wide range of choices, 1 staff member in particular think was called Jade was very professional and friendly, very cheerful... More

Was this review helpful? Yes
1 review
4 of 5 stars Reviewed 2 weeks ago

We happy to stay in the hotel, we got big nice and clean room. The food was ok and the staff was friendly. Good side also is the buss stop is just near in the hotel which will bring you to the city. we definitely book again !

Review collected in partnership with Galahotels.com

Was this review helpful? Yes
Owners: What's your side of the story?
If you own or manage BEST WESTERN Palm Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to BEST WESTERN Palm Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about BEST WESTERN Palm Hotel

Address: 64 - 76 Hendon Way | Hendon, London NW2 2NL, England
Phone Number:
Location: United Kingdom > England > London
Price Range (Based on Average Rates): $$
Hotel Class:3 star — BEST WESTERN Palm Hotel 3*
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Travelocity, Orbitz, Priceline, TripOnline SA, LondonMarketing.com, BookingOdigeoWL, getaroom.com, Agoda, HostelBookers and Otel so you can book your BEST WESTERN Palm Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Palm Hotel London
BEST WESTERN Palm Hotel London, England

99 photos of this hotel

Traveler photos: See what travelers like you saw

All traveler photos (35)
Hotel & grounds (5)
Room/suite (17)
Bathroom (6)
Dining (1)
Other (6)

Management photos: Courtesy of the property manager

All management photos (65)
Room/suite (31)
Hotel & grounds (16)
Dining (11)
Bathroom (5)
Other (2)


Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Room Service Wheelchair access
Hotel Style
#72 Best Value Hotel in London #233 Family Hotel in London
Hotel Class
Official Description (provided by the hotel)
Located on the A41, just minutes from the North Circular and M1, the BEST WESTERN Palm Hotel has recently completed a full renovation and now boasts 100 modern and spacious guest bedrooms, two large function suites, and restaurant onsite (available Monday – Thursday). Our hotel is within close proximity to Golders Green tube station, just 15 minutes’ walk or £6 by taxi (approx.), journey to Kings Cross/St Pancras station is just 30 minutes. We are also ideally located for visits to Camden Town, Wembley Stadium, Wembley Arena and Lords Cricket Ground.Recently renovated to a high standard, the BEST WESTERN Palm Hotel offers modern & comfortable accommodation in the heart of North West London. Our spacious rooms are elegantly decorated in natural colours with walnut furniture, en-suite bathroom with luxury walk-in shower, complimentary toiletries, comfortable bed, spacious work desk, complimentary high-speed internet access, and wall mounted Freeview LCD TV.Relax and unwind in the spacious guest lounge with ample seating, which features large flat screen TV and modern art. You can also take advantage of complimentary use of Wi-Fi internet in public areas. The Churchill restaurant serves a variety of dishes and is open from Monday until Thursday. ... more   less 
Number of rooms

Questions & Answers

Enter your question for this accommodation's staff to answer. Other travelers may answer as well.
    Posting guidelines

    See which rooms travelers prefer