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Childwall Abbey Hotel

Childwall Abbey Rd. | Merseyside, Liverpool L16 5EY, England
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Childwall Abbey Hotel
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Ranked #63 of 99 Hotels in Liverpool
A recent review
4 of 5 stars reviewed 3 days ago
Debandez Blackpool, England
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70 reviews from our community

Traveler rating
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    14
    14
    3
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12
32
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8
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Blackpool, England
Top Contributor
105 reviews 105 reviews
40 hotel reviews
74 helpful votes 74 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We booked this hotel as it was convenient after our late flight in from Dublin. It was a 12 minute drive from John lennon airport. Easy to find. Very impressed with first impressions as the hotel is a stunning building and it was beautifully lit. It was quite noisy as there was an anniversary party and an elvis tribute in... More 

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Bedfordshire, United Kingdom
Senior Reviewer
6 reviews 6 reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel is located in a very quiet area, which is almost like being in the countryside. There is a real buzz about the place with a very active pub/restaurant which is always a good sign. The food is excellent value for money and the Staff are very warm and friendly. My room was an excellent size and more than... More 

Was this review helpful? Yes 2
Northampton, United Kingdom
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed February 22, 2015

On arrival the outside looked very welcoming but its a shame the staff we're not. It was unclear where to go when we first arrived and then when we were told to stand by the bar hatch we were repeatedly asked to move making us feel in the way. On being shown to our room it was like a fridge... More 

Was this review helpful? Yes 1
wilko4661, Manager at Childwall Abbey Hotel, responded to this review

Hello rachelfox99 Please accept my apologies for the disappointing stay you had here at The Chilwall Abbey. Can I assure you this is not our usual standard and it is totally unacceptable. I have taken all the points you have raised in your review and will be working hard with the team to make sure all our guest have a... More 

London, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed February 19, 2015

Stayed for a night as I was working in the area. For the price it really isn't worth it. The room was very cold and sound reverberates up from the pub til very late. What time does this place close?! I arrived at 8.15pm to be told that the kitchen was closing so had to order my food as I... More 

Was this review helpful? Yes 1
wilko4661, Manager at Childwall Abbey Hotel, responded to this review

Really sorry to hear that your stay with us was not a good one. We provide meals right through the day and finish at 9pm so you should of been able to order later than your arrive time. The bar area closes at 11 pm so the noise should stop soon after that, if you had let one of the... More 

Ballymena, United Kingdom
1 review
4 of 5 stars Reviewed February 13, 2015

We stay here two or three times a year it is 10 minute walk for Hope Uni. Rooms very clean, Staff very pleasant and helpful always have special offers on food witch is lovely. A short walk to bus stop to city centre every 10 mins Monday to Saturday 30 mins on a Sunday.

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wilko4661, Manager at Childwall Abbey Hotel, responded to this review

Thanks for taking the time to post your feedback. I am glad you enjoyed your stay with us and I will pass your comments to the team. We look forward to seeing you soon Brian More 

Birmingham, United Kingdom
Contributor
11 reviews 11 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed January 27, 2015

Room was nice and clean but pretty cold. Staff were very friendly and the manager Brian was excellent, dealing with an issue quickly and bringing about a satisfactory conclusion when he didn't need to. Would definitely go back.

Was this review helpful? Yes 1
wilko4661, Manager at Childwall Abbey Hotel, responded to this review

Thank you for taking the time to post your feed back on our hotel. it's good to here that any problems you had were resolved quickly. I will share your comments at the next team meeting. We look forward to seeing you soon Brian More 

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 23, 2015

I love this pub, lovely location, beautiful building and interior. The staff are great and food absolutely delicious and reasonably priced. Couldn't want more really! I think there are some unfair reviews here, the staff try really hard

Was this review helpful? Yes 2
wilko4661, Manager at Childwall Abbey Hotel, responded to this review

Thank you very much for taking the time to tell us about your time here at The Childwall Abbey. It is always good to to get feedback and I will be sharing your kind comments at our next team meeting. We look forward to welcoming you back soon. Please let me know when you are staying here again as I... More 

Senior Contributor
26 reviews 26 reviews
11 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed January 17, 2015

I stayed here over night for work this week and on balance it is a functional and reasonably priced place. The staff were all helpful and polite but not really focused on the accommodation side of the establishment. It was a freezing January evening and my room was Baltic when I went in. On looking around it seemed I needed... More 

Was this review helpful? Yes 1
wilko4661, Manager at Childwall Abbey Hotel, responded to this review

Really sorry that you did not have a good stay with us on your recent visit. We have now put in a bigger heater in the room so this will make it a lot warmer. I have also taken steps to make sure that our brakfast is served earlier to accommodate those people with an early start. Thanks again and... More 

Loughborough, United Kingdom
Contributor
15 reviews 15 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed January 5, 2015

I stayed here for 3 nights recently while visiting relatives nearby. The location was perfect for me, although on one night in particular there was quite a noisy party going on downstairs, but of course this comes with the territory when staying over a pub. Similarly, there was a loud and unpleasant noise from the water system every time you... More 

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Liverpool, United Kingdom
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed November 10, 2014

When ever I have a free Sunday, I come here for lunch that leaves me more than satisfied. If I am free on Mondays evenings, my partner and I would be tucking into some of the best steaks in Liverpool at half price. Great place, nice atmosphere and very friendly staff so would ans do recommend it to all my... More 

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