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Holiday Inn Express Liverpool-John Lennon Airport

3.0 of 5 1 Speke Hall Avenue, Liverpool L24 1UX, England
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Holiday Inn Express Liverpool-John Lennon Airport
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Holiday Inn Express Liverpool-John Lennon Airport
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380 reviews from our community

Traveler rating
    97
    155
    80
    34
    14
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Newtownabbey, Northern Ireland, United Kingdom
Senior Contributor
21 reviews 21 reviews
3 hotel reviews
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Stayed a night here on a visit to Liverpool. The staff were very good, The hotel looked very presentable. There was a slight whiff of fresh paint in the room - so I'm guessing it has been recently redecorated. The room was a good size and the shower and toilet clean, well designed of and of good quality. The shower... More

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Banbury, United Kingdom
Contributor
13 reviews 13 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Twin room for £50 per night including breakfast. Clean, comfortable bed, reasonable shower. The breakfast wasn't brilliant but I've had a lot worse. Friendly, professional and prompt(ish) service. For a single night's stay I don't think that you'll find better for the price.

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Manchester, United Kingdom
Contributor
11 reviews 11 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

Pretty standard budget brand hotel experience. The room was satisfactory, good shower,comfortable bed, larger than average television. It could perhaps do with a slight touch up maintenance wise but there were no pressing issues. One thing that rankled a bit on arrival was that their was only one member of staff on the front desk who had to run both... More

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1 review
2 of 5 stars Reviewed 1 week ago

The Holiday Inn Express, John Lennon Airport was ok. The room was clean, and had a great shower. Breakfast was limited and not particularly tasty. However, what ruined the hotel for me was that they took a £30 deposit for "incidentals" which we weren't warned about. That in itself isn't really a problem, though it should be made more clear... More

Was this review helpful? Yes
Paul S, Guest Relations Manager at Holiday Inn Express Liverpool-John Lennon Airport, responded to this review

Dear Kate E, I am glad you enjoyed your room and shower facilities here at The Holiday Inn Express Liverpool John Lennon Airport. However I am terribly sorry to hear of your upset with regards to the pre authorisation held on your card. I would be grateful if you could contact myself at: gsm3@exliverpoolairport.com to discuss this matter further. Kind... More

Guildford
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Good clean hotel stayed 1 night for the Liverpool v Chelsea match, Lucy and Matt were very helpful breakfast good, fresh fruit, rolls, sausages, scrambled egg, taxis £15 to Anfield or town centre. Buses from town are are the 500 and 82 stop outside hotel. Would stay again, recommended to all but don't expect 5 star. Also the Toby carvery... More

Was this review helpful? Yes 3
Paul S, Guest Relations Manager at Holiday Inn Express Liverpool-John Lennon Airport, responded to this review

Dear Sproggo, Thank you for taking the time to write us a review. I am so glad to hear you enjoyed your stay with us whilst visiting the football. I will pass on your comments regarding our members of staff Lucy and Matt. We look forward to welcoming you back to The Holiday Inn Express Liverpool John Lennon Airport again... More

Isle of Man, United Kingdom
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Following a serious accident resulting in the loss of my sight in right eye, my husband and I traveled from Manchester to spend a few days in Liverpool with my mum and dad to recuperate. we had all traveled from the IOM. All I can say is that the staff, especially Anthony and Hannah looked after us exceptionally well -... More

Was this review helpful? Yes 1
Paul S, Guest Relations Manager at Holiday Inn Express Liverpool-John Lennon Airport, responded to this review

Dear Manxie71, Many thanks for your kind comments regarding our hotel staff here at The Holiday Inn Express Liverpool John Lennon Airport, I am pleased to hear you enjoyed your stay with us and look forward to welcoming you back again soon! Kind Regards Pamela Simmons Guest Service Manager More

Wirral
Senior Contributor
25 reviews 25 reviews
14 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My Wife and I stayed here on Sunday 2nd of November before an early morning flight. We were greeted at check in by friendly helpful staff. We had an excellent nights sleep, the shower was one of the best I`ve used, and upon check out we were again met with lovely staff. All in all, a pleasant stay and great... More

Was this review helpful? Yes
Paul S, Guest Relations Manager at Holiday Inn Express Liverpool-John Lennon Airport, responded to this review

Dear Bertieboy01, Many thanks for taking the time to write such a kind review about our hotel and staff. I am so glad to hear you enjoyed your stay with us, and we look forward to welcoming you back to the hotel again soon. Kind Regards Pamela Simmons Guest Service Manager More

Wirral
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Clean & spacious rooms. Good choice for breakfast. Excellent reception staff who were really helpful & informative. Ideal hotel for stopover and close to airport - only a very short taxi ride away. Would definitely stay here again

Was this review helpful? Yes 1
Paul S, Guest Relations Manager at Holiday Inn Express Liverpool-John Lennon Airport, responded to this review

Dear Suzbig0, Thank you for taking the time to write a review for The Holiday Inn Express Liverpool John Lennon Airport. I am pleased to see you enjoyed your stay with us, and your coments regarding our helpful and informative staff are much appreciated. We look forward to welcoming you back to the hotel again soon. Kind Regards Pamela Simmons... More

Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed last week before travelling on holiday, hotel is perfect for this. Free wifi and free breakfast were great and ideal for the kids. Superb power shower and spotlessly clean rooms. Breakfast is enough to get you started for the day and the staff are really friendly, will use again when I fly from Liverpool next.

Was this review helpful? Yes 1
Paul S, Guest Relations Manager at Holiday Inn Express Liverpool-John Lennon Airport, responded to this review

Dear Mgk1976, Many thanks for taking the time to write a review for our hotel. Our free wifi and free breakfast are indeed great value, and included on all room rates. I will pass on your comments to our housekeeping team regarding the high standards of cleanliness and am pleased you enjoyed our power showers. The kind comments regarding our... More

UK
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Stayed here for a week to try it out for long-term business use. Unfortunately can't recommend because the rooms are just so noisy! Doors slam all the time, the hotel really must invest in soft closers or at least put a message in all rooms to be considerate! Other than that the hotel is quite good. Wifi was fast, but... More

Was this review helpful? Yes 2
Paul S, General Manager at Holiday Inn Express Liverpool-John Lennon Airport, responded to this review

Dear Pedal, Thank you for taking the time to write a review about the hotel. Please accept my sincerest apologises regarding the issues you encountered. I am new with the company and the hotel, just over 3 months. I would like the opportunity to discuss the matter further with you. Your feedback is very important to me. It is crucial... More

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Additional Information about Holiday Inn Express Liverpool-John Lennon Airport

Address: 1 Speke Hall Avenue, Liverpool L24 1UX, England
Phone Number:
Location: United Kingdom > England > Merseyside > Liverpool
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Express Liverpool-John Lennon Airport 3*
Number of rooms: 100
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Also Known As:
Holiday Inn Express Liverpool-John Lennon Airport Hotel Liverpool
Holiday Inn Liverpool

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