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Holiday Inn Express Liverpool-John Lennon Airport

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1 Speke Hall Avenue, Liverpool L24 1UX, England
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Holiday Inn Express Liverpool-John Lennon Airport
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Holiday Inn Express Liverpool-John Lennon Airport
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413 reviews from our community

Traveler rating
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    84
    37
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Solihull, United Kingdom
Top Contributor
106 reviews 106 reviews
31 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Hotel fine,as u would expect from the chain ,staff first class ,good safe parking.took the meal deal which included e/ meal and breakfast .looked good value .dinner came and was average at best ,over cooked meat ect.the chef had no touch at all .breakfast I cannot comment.told hot food from 6.30 am.i sat down at that time.15 mins.later no one... More 

Was this review helpful? Yes 1
Middlesbrough
Top Contributor
52 reviews 52 reviews
19 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Very welcoming staff, great service. Rooms brilliant for the price. Short drive into Liverpool. Good cooked breakfast. Daily menu , good prices. Small bar but adequate. Perfect for the airport. Would definitely stay again.

Was this review helpful? Yes 1
Senior Contributor
44 reviews 44 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Stay in Hol Inns worldwide and extensively in UK on business travel. This is one of the new ones. Stayed here two nights with some Dutch colleagues who flew in to the nearby John Lennon Airport. Hotel what you come to expect. Good - comfortable - staff friendly. Shame no airport shuttle as close to airport. Will use again if/when... More 

Was this review helpful? Yes 1
Basingstoke, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

It's been a few years since I stayed at a holiday inn express. But I needed a value hotel for a family trip to Liverpool. I then needed a meeting room as a place to meet family locally. The hotel staff were extremely accommodating and helpful before my visit. When we arrived the staff made us feel really welcome. They... More 

Was this review helpful? Yes 1
Paul S, Guest Relations Manager at Holiday Inn Express Liverpool-John Lennon Airport, responded to this review

Hi Figurefox, Thank you for our 5* review, our aim is to provide all guests with a Smart Simple & Spot On Stay. I am delighted that you had a great stay with us, that you found the location convenient, and the hotel was comfortable. I will pass on your compliments to the staff, and I am glad they were... More 

Gloucester, United Kingdom
Senior Contributor
34 reviews 34 reviews
8 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Same as and Holiday inn Express good friendly staff good clean room and a nice breakfast Our Sink had a blockage on first night so went down and mentioned it Was told there was not a room same but it would be fixed first thing next day it was not though so when we returned next day and mentioned it... More 

Was this review helpful? Yes 1
Paul S, Guest Relations Manager at Holiday Inn Express Liverpool-John Lennon Airport, responded to this review

Hi GRACELANDONE, Thank you for our 5* review, our aim is to provide all guests with a Smart Simple & Spot On Stay. I am sorry that you experienced problems whilst staying with us, but I am delighted that the staff were able to fix them. We hope you stay with us again, and we look forward to welcoming you... More 

Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago

This is a terrible cheap hotel. We had booked last minute at this hotel we had arrived in very late and it was the cheapest hotel, close to the airport about a few minutes drive away. Parking was easy, under the barriers. Staff on arrival were pleasant and helpful, although everyone looked a bit bored to be there, which is... More 

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Paul S, General Manager at Holiday Inn Express Liverpool-John Lennon Airport, responded to this review

Dear Diane M, Thank you for your 1* review, our aim is to provide all guests with a Smart Simple & Spot On Stay. Please accept my sincerest apologises that you didn't experience this on your last visit to the hotel. Would you be kind enough to email me with your contact details. so I can get more information from... More 

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago via mobile

Booked last minute at this hotel as flight was delayed and arrived in late. Parking as very easy and cctv protects cars in car park with proper parking barriers. Lovated a 20 minute walk from airport. Staff were pleasant and helpful. We were given a room when we arrived at 1am. It was next to the lift shaft, and was... More 

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Paul S, General Manager at Holiday Inn Express Liverpool-John Lennon Airport, responded to this review

Dear CalumFS, Thank you for your 3* review, our aim is to provide all guests with a Smart Simple & Spot On Stay. I hope to welcome you back to the hotel in the near future and that we are exceed your expectation's on your next visit. Thank you Paul More 

Rotherham, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago via mobile

This was my first experience of a Holiday Inn Express and it will be the first and last time I stay in one. The room was clean, although very small and hot. A/C was unavailable and the window only opened a fraction. Bathroom was large, however, and the shower was powerful and easy to use. However, the experience with several... More 

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Paul S, General Manager at Holiday Inn Express Liverpool-John Lennon Airport, responded to this review

Dear Rachael H, Thank you for your 1* review, our aim is to provide all guests with a Smart Simple & Spot On Stay. Please accept my sincerest apologises that you didn't experience this on your last visit to the hotel. Would you be kind enough to email me with your contact details. so I can get more information from... More 

Drogheda
Senior Contributor
32 reviews 32 reviews
22 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This hotel is a good option when taking an early morning flight from Liverpool,hotel has all you need for a comfortable stay and like all holiday inn's breakfast is included,its also not too far from the city centre about £13 in a taxi or there is a bus from the airport to the city centre.

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Paul S, Guest Relations Manager at Holiday Inn Express Liverpool-John Lennon Airport, responded to this review

Dear joehealy, Thank you for your 4* review, our aim is to provide all guests with a Smart Simple & Spot On Stay. I am delighted that you had a great stay with us, that you found the location convenient, and the hotel was comfortable. We hope you stay with us again, and we look forward to welcoming you back... More 

Miedzyrzecz, Poland
Top Contributor
54 reviews 54 reviews
36 hotel reviews
74 helpful votes 74 helpful votes
2 of 5 stars Reviewed March 19, 2015

We stayed in this hotel for one night after a flight before continuing on the journey in the morning. The hotel was on of the cheaper options at £76 a night, and now I wished I'd paid a little extra and gone with the Premier Inn (Which have always been good IMO). Firstly, this hotel isn't near the airport, in... More 

Was this review helpful? Yes 1
Paul S, General Manager at Holiday Inn Express Liverpool-John Lennon Airport, responded to this review

Dear Tony W, Thank you for your 2* Star review, our aim is to provide all our guests with a Smart Simple & Spot On Stay with us, please accept my sincerest apologises that you didn't experience this on your last visit to the hotel. Could you kindly email me your contact details and a suitable time for me to... More 

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