Stayed for 1 night on a living social deal. DBB, cocktail and bottle of prosecco included for £99 so it was good value. I had high expectations having read reviews on TA and had good reports from a friend who went before us.
Check in was not as welcoming as expected. No banter or explanation of the deal or where...
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Staff where very helpful and pleasant nothing was to much trouble for them rooms where great just like the pictures on the web site we stayed in one of the master suites really large room bathroom great though the shower head in the bath could of been a little higher. The package we had included dinner and breakfast well worth...
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Thank you for taking the time to comment and provide such positive feedback on 62 Castle St. We pride ourselves on providing excellent customer service to all of our guests and I am pleased you were able to experience our high standards during your stay. Thank you for your feedback regarding the shower I will take this on board during...
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We spent one night in 62 Castle Street, stayed in the Master suite and loved it.
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Thank you for taking the time to review your recent stay at 62 Castle St, it is always pleasing to read our guests have had a pleasant stay and have enjoyed the facilities that we are proud to provide.
I do hope we have the opportunity to welcome you back again in the near future.
Kind Regards
Emma Wright
General...
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Easy to find, very convenient, looks nothing like a hotel from the outside, even when you enter the foyer, it's like no other, a nice warm welcome wraps it's arms around you, with simplistic decor, a desk behind which sits a smile, and with words of welcome the moment is sealed, a lift or stairs takes you to easy levels...
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Thank you for taking the time to provide such a positive detailed review on your recent stay at 62 Castle St. It is always pleasing to hear that our guests have enjoyed the facilities and location that we are so proud to host. I have passed on your comments to our team as they are the key in providing excellent...
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This is actually the second time I've stayed here. The hotel staff are always friendly, it's right in the centre of Liverpool and their rates are great. We've been fairly lucky in that we were able to stay in a suite each time due to a seasonal offer they had on (it was about what you would pay for a...
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Reviewed November 8, 2011
Lovely hotel and great service and value : but the windows are not double glazed (or sound proofed) and as right in City Centre, traffic noise is v. bad and I was awake at 5am. Also I'm over 6' and the shower head was v. v. low, which meant I could not stand upright in the shower over the bath!...
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Thank you for taking the time to review your recent stay at 62 Castle St, I am pleased you found the hotel to be of good service and value. As we are a listed building we are very limited to what we can do in terms of noise reduction via the windows. My apologies if this disturbed your rest. We...
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I have now stayed in this hotel twice, first in April 2010. Because of the experience we had the first time, we decided to book it again for our more recent trip in May 2012.
I really can't fault anything about this hotel, the rooms are so comfy and huge! The decor is lovely. I have read some reviews that...
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Thank you for taking the time to leave such a positive review on your recent stay at 62 Castle St, it is always pleasing to read our guests have enjoyed the amenities we are so proud to offer. Customer service is a core value of ours and I am thrilled Mark and the team provided such high levels, I will...
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This hotel was great, great location, amazing room - very spacious, great bathroom and everything was as advertised...except the restaurant serving times.
The Merchants bar and Restaurant was said to serve food until 10pm on Saturday night.
First of all, why so early? But we thought ok, quickly got changed and went down for 9:30pm...only to be told they had...
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I appreciate the time you have taken to comment on your recent stay with us at 62 Castle St
We pride ourselves on providing excellent customer service and hence are always pleased to receive constructive feedback from our guests to ensure that high standards are retained. Please accept my sincere apologies for any inconvenience you were caused due to the...
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Brilliant location, friendly staff, room was large and perfectly clean, easy walk to external car park, very comfortable bed and tastefully decorated rooms. Would stay again and advise any one to stay. Value for money and food excellent (breakfast and dinner).
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Thank you for taking the time to review your recent stay at 62 Castle St, it is always pleasing to read our guests have had a pleasant stay and have enjoyed the facilities that we are proud to provide.
I do hope we have the opportunity to welcome you back again in the near future.
Kind Regards
Emma Wright
General...
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Not going to carry on and on,so i will keep it brief for easy reading! Nice big rooms,which are stylish. Location is brilliant. Bed is massive in size and comfort! Breakfast is good. Staff polite. Parking (not at hotel,in a Qpark car park,5 mins walk away) not a rip off. When you see how close you are to the shopping...
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