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62 Castle Street

62 Castle Street, Liverpool L2 7LQ, England
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1 room 1 guest
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62 Castle Street
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592 Reviews from our TripAdvisor Community

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Traveler rating
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    84
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63
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (102)
Date | Rating
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  • German first
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  • Japanese first
  • Portuguese first
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English first
  • All months
    (592)
  • Mar-May only
    (154)
  • Jun-Aug only
    (190)
  • Sep-Nov only
    (139)
  • Dec-Feb only
    (109)
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Edinburgh, Scotland, United Kingdom
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

I can not recommend this hotel enough. It is right in the centre just walking distance to all of te shops. The hotel staff can not do enough for you and even let us check in early after a long drive. The rooms are fab, very modern and with loads of room. Thank you so much for making us feel... More 

Was this review helpful? Yes
Amelia C, General Manager at 62 Castle Street, responded to this review

Dear "Chelsea M" Thank you for taking your time to review 62 Castle Street. Thank you so much for the lovely comments, I have your shared your fantastic review with all the staff. I look forward to welcoming you to the hotel again. Kind Regards Amelia Clifford More 

Luton, United Kingdom
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

What an amazing hotel. Fantastic friendly staff on reception who could not do enough for us. Wonderful room (103) with 2 bathrooms and amazing amount of space. Great location withing walking distance of everything in Liverpool. Will be back again for sure. Highly recommended.

Was this review helpful? Yes
Amelia C, General Manager at 62 Castle Street, responded to this review

Dear "Marina161061" Thank you for taking your time to review 62 Castle St. Thank you so much for your lovely comments. Room 103 is a beautiful room with an amazing bath. Thank you so much for the comments about the staff. We look forward to welcoming you back to Liverpool again very soon. Kind Regards Amelia Clifford More 

Wrexham
Level Contributor
24 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 1 week ago

My husband & I stayed here for a couple of nights recently. Great location with some good bars & restaurants nearby. Sainsbury's local nearby for any emergency items. Would definitely recommend Moose Coffee for breakfast which is few minutes walk from hotel. Room was nicely decorated & spacious with good seating area. Everywhere nice & clean. Main criticism would be... More 

Was this review helpful? Yes
Amelia C, General Manager at 62 Castle Street, responded to this review

Dear "Helen D" Thank you for taking your time to review 62 Castle St. Thank you for your lovely comments, I personally enjoy Moose Coffee too, we are so lucky to be in such a fantastic location. I do apologise about the low lighting in the room is a decision which was made to create a warm atmosphere in the... More 

Preston, United Kingdom
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 1 week ago

My friend and I booked this fabulous hotel for a weekend. It's location is perfect as it is right in the middle of the city close to restaurants, bars and shops. On arrival, the ladies behind the desk couldn't be more helpful, taking the time to give us a map and explain where places were nearby and how to get... More 

Was this review helpful? Yes
Amelia C, General Manager at 62 Castle Street, responded to this review

Dear "Lisa B" Thank you for taking your time to review 62 Castle St. I am glad you had a fantastic time at the hotel in Liverpool. Thank you for your lovely comments. I look forward to welcoming your parents in October. Kind Regards Amelia Clifford More 

Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The staff were very helpful and friendly - 5 star, hotel is in a lovely old building with some tasteful old furniture, the building itself could do with a bit of a facelift, there is no breakfast facility in situ but there are numerous places within a few hundred yards to eat and drink. I was informed there would be... More 

Was this review helpful? Yes
Amelia C, General Manager at 62 Castle Street, responded to this review

Dear "carol J" Thank you for taking your time to review 62 Castle St. 62 Castle St is a Grade Two Listed Building and thank you for your comments about the furniture as we do like to keep with the theme of the Grade Two Building. I do hope you will book the hotel again. Kind Regards Amelia Clifford More 

Leeds, United Kingdom
Level Contributor
21 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This place is better than average but I wouldn't say it was very good - good would have been more appropriate but it would have been too harsh to have put average. The location is spot on if you want to get into town for a spot of shopping, a meal or a few drinks. You are also very close... More 

Was this review helpful? Yes
Amelia C, General Manager at 62 Castle Street, responded to this review

Dear "MVLUFC" Thank you for taking your time to review 62 Castle Street. I agree that we are in a fantastic location, we are easy access to all major parts of the city. We constantly are improving each room with our maintenance team, I do apologise that your room had not been recently improved. The Seagull's are a problem throughout... More 

SCOTLAND
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

we arrived early and we were given the key to our room ,the room is large and there is a table chairs where you can sit to have a meal there was also a sofa and chair that you can sit and enjoy a glass of wine ,watch tv or just read the beds were big and comfortable the towels... More 

Was this review helpful? Yes
Amelia C, General Manager at 62 Castle Street, responded to this review

Dear "Hunny51Scotland" Thank you for taking the time to review 62 Castle St. Thank you for your lovely comments. The rooms are a brilliant size and have plenty of places to relax. I do hope yourself and your family come to the hotel again. Kind Regards Amelia Clifford More 

Liverpool, United Kingdom
Level Contributor
57 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed here with my mum as a treat. Room was spacious and bathroom lovely. Had fluffy white robes and Elemis products which was a surprise!! Had a brilliant time in the cocktail bar and one too many mojitos hic!!!

Was this review helpful? Yes 2
Amelia C, General Manager at 62 Castle Street, responded to this review

Dear "Coffeebuff72" Thank you for taking your time to review 62 Castle St. I am glad you enjoy your stay at the hotel when the bar and restaurant was open. The bar and restaurant are due to open again in December. The bathrooms are lovely but since you have stayed we have changed the products in the bathrooms. I hope... More 

Level Contributor
61 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Lovely hotel close to the Echo Arena. The room was a good size with a separate seating area where we enjoyed a beer or 2 before heading out to the arena. This was booked for my boyfriends birthday and we loved every second. We are back in Liverpool in October again for my boyfriends birthday and wouldn't hesitate to book... More 

Was this review helpful? Yes
Amelia C, General Manager at 62 Castle Street, responded to this review

Dear 'VickyF' Thank you for taking your time to review 62 Castle Street. Thank you for the lovely comments. The rooms are lovely and spacious to relax before you go out. I do hope you return in October to celebrate with the hotel again. Kind Regards Amelia Clifford More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed 4 weeks ago

1) £100 Compulsory deposit upon check-in, which is not refunded until 5-days AFTER check-out. No deposit = No check-in. 2) No allergy-free bedding, had to wait 6 hours for it to arrive and changed the bed myself 3) Uncaring Management attitude.

Was this review helpful? Yes
Amelia C, General Manager at 62 Castle Street, responded to this review

Dear 'Gazza1664' Thank you for taking your time to review 62 Castle Street. Once again sincere apologises about your recent stay. We will use your constructive feedback to improve in the future, since your stay a new procedure has been put into place to improve the pre-authorisation process. Kind Regards Amelia Clifford General Manager More 

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