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62 Castle Street

62 Castle Street, Liverpool L2 7LQ, England
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627 Reviews from our TripAdvisor Community

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Blackpool, United Kingdom
1 review
5 of 5 stars Reviewed yesterday NEW via mobile

Hotel beautiful, reception staff are lovely, pulled strings to get us a restaurant reservation, champagne was on ice in the room on arrival. Just a great location, rooms are fab too!! Highly recommend it. Great location for cocktail bars and shopping. We wanted a quiet night away from the kids and it was perfect

Helpful?
Thank carolann68
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 15 helpful votes
1 of 5 stars Reviewed 6 days ago NEW via mobile

The receptionist during the day was lovely however the night staff are very rude. For £170 per night I expect to at least be spoken to courteously. This hotel is no frills, no breakfast, no service and no manners. If you are going to spend this amount of money then I recommend the Hilton.

Helpful?
1 Thank Rebeckah V
galway
Level Contributor
200 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 105 helpful votes
4 of 5 stars Reviewed 1 week ago

This is a beautiful hotel in a quieter part of Liverpool yet only minutes from the buzz of the high street, the hotel is extremely quiet, you wouldn't think you were in a city. The staff on reception are lovely and friendly. Im not sure if there is a bar there, we didnt see one but perhaps its on a... More 

Helpful?
Thank rhysethan
2 reviews
4 of 5 stars Reviewed 2 weeks ago via mobile

Stayed for one night on a Thursday. Arrived to find we'd been upgraded to room 103. Lovely room, very clean, nice Decor. Guy on reception overnight was great a credit to the company. Marked down due to their being now bar if restaurant there at the moment which means the hotel lacks full room service and a bit of atmosphere... More 

Helpful?
Thank Stephanie F
Jersey, United Kingdom
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

i have stayed at this hotel maybe four times, and i always go back, because it is full of history and character, it is positioned in the heart of the shopping, eating and clubbing part of liverpool, very vibrant. the rooms are large and comfortable and the staff are fantastic and helpful, if you are looking for ultra modern luxury,... More 

Helpful?
Thank Tomstera
Worcestershire, United Kingdom
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Only stayed for one night. The location is perfect for everything.Really close to Liverpool one shopping, Albert Dock and most city center sights. Although there is no restaurant or bar don't be put off. There are so many bars and restaurants within a couple of minutes walk from fine dining to real ale Irish bars. There are tokens for free... More 

Helpful?
Thank staffie12
Level Contributor
51 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

Let me start by saying that the location (close to Liverpool One), the staff, and the size of the executive room are great! Other than that everything is average from the slow internet speed, to the shower that requires you to be 165cm and less to fit under and the old room decor which clearly missed a decade or so.... More 

Helpful?
Thank AR_itani
Amelia C, Manager at 62 Castle Street, responded to this review

Dear 'AR_itani' thank you for taking the time to review our hotel. I am happy you enjoyed our central location and lovely staff. I apologise about the issue with the showers it is an on-going maintenance issue we are getting fixed. We hope to have you stay with us again soon. More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 4 weeks ago via mobile

Stayed here for my birthday over Christmas. After looking at the reviews and pictures of many many hotels I thought this was the right one. I wanted luxury and glamour and was happy to pay the price. When we arrived we were forced to pay £100 deposit which I have never ever heard of from any hotel, completely unprofessional. Usually... More 

Helpful?
2 Thank Laurau105
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed 5 weeks ago via mobile

Booked this hotel as a pre Christmas treat for me and my girlfriend for christmas shopping. The hotel is stunning from the outside and the reception is cosy. Apart from this it was an utter misery to stay in. Was advised on the way in that a £100 cash in hand or card payment was needed for a deposit which... More 

Helpful?
4 Thank Nathan M
Liverpool, United Kingdom
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed January 9, 2016 via mobile

My boyfriend booked this place as a little surprise to treat me for a change of scenery. I was amazed. The rooms were lovely. The bed was comfortable. Such a lovely hidden hotel. We would definitely stay here again and recommend to anyone

Helpful?
Thank Rachel T
Amelia C, Manager at 62 Castle Street, responded to this review

Dear 'Rachel T' thank you for taking the time to review our hotel. We are so happy to hear you enjoyed your surprise stay with us and liked our lovely king size beds. we hope to see you again soon. More 

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