Fawlty Towers on Merseyside! Poor service. A large flat screen TV but only 1 BBC channel and 3 Sky Sports channels. When I asked why I was told it was because 'this is a boutique hotel'! Wake up call did not happen, but later I was called to say my taxi was still waiting - yet I hadn't ordered one.... more

I was shopping around for a Liverpool Boutique Hotel over the May bank holiday and was thrilled to stumble across 62 Castle Street who seemed to match all my requirements AND offer a brilliant price of £109 per night over such a busy weekend! After checking Trip Advisor reviews I requested a corner suite which turned out to be a... more

My wife and I and another couple spent three nights here in rooms 207 and 208. It was recommended by another, well regarded hotel in Liverpool which was full. It is very well located ,. the bed was comfortable, and the rooms are a good size. The room was well decorated and appointed though strangely the window frames had not... more

My and my wife stayed here 2days ago on our wedding night and have had nothing but trouble since. We are both from Liverpool and had booked in here for our wedding night having heard good things about the hotel but have been left very disappointed. We are both in our mid-twenties and are normally quite easily pleased with things... more

62 Castle Street is a super chic, beautifully designed boutique hotel. Our room was absolutely huge, with a good sized living area including a sofa, desk and separate table and chairs for dining. The hotel bar is a lively spot, with a fantastic domed ceiling and huge red "throne-like" chairs to relax in whilst you sip a cocktail or two.... more

Me and my partner stayed here for two nights in the grande suite and everything about the hotel was absoloute perfection!!! From the moment we arrived the staff were very pleasant and helpful. The suite was out of this world, lovely comfortable kingsize bed, huge seating and dining area and TWO bathrooms, one being a wetroom and the other having... more

We stayed in 62 Castle Street for 3 nights in May. This wasn't our first time to stay there as we had visited the hotel on 3 occasions before this. We were re-visiting as we were very impressed before. While the main building hasn't changed we felt general service in the hotel had gone down. We had booked on line... more

Well what can I say this hotel was Fantastic, my girlfriend had recently passed her degree and as a treat I took her to Liverpool as we both love the place there is so much to see and do, I searched around and came across this hotel and decided to book it and it looked good and had a lot... more

As it was to be our wedding night, I chose this hotel having read numerous reviews.Booked the master double by phone(adding that it was our wedding night) and asked for a restaurant booking as well as we were arriving at 8.30 pm. First thing in our room was T.V. not working, also no regular coffee supplied. Asked at reception for... more