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Malmaison Liverpool

Certificate of Excellence
William Jessop Way | Princes Dock, Liverpool L3 1QZ, England
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Malmaison Liverpool
Best prices for: 1 room 1 guest
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Ranked #28 of 99 Hotels in Liverpool
Certificate of Excellence
A recent review
4 of 5 stars reviewed yesterday
Debz G Liverpool, United Kingdom
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1,678 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Liverpool, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed yesterday NEW

Just returned from a lovely afternoon tea. Food was lovely and fresh. Cakes delicious-we couldnt finish it! Staff were efficient and extremely pleasant. Lovely to see the QM2 Alongside too! The hotel sits alongside the famous '3 Graces' and has acceess to a lovely walk along the Mersey river front.

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Lincoln, United Kingdom
Level Contributor
139 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Came here for a drink as we were staying in an apartment near by and there were literally no other bars in the area. Walked in and no one was on the main desk.... We went back out and ended up asking a member of the public where to go since there was no one to ask on the main... More 

Was this review helpful? Yes 1
London, United Kingdom
Level Contributor
75 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

Our second visit to malmaison in rejuvenated docks area of Liverpool. Excellent views, friendly staff - only problem is in rush hour you have to wait for taxis. Restaurant brasserie style also very good.

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Bristol
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

The good: - great location. Close to the docks/waterfront and 10 mins walk from city centre (walk along the waterside rather than the main road). Hotel has a unique style and very friendly helpful staff. Breakfast good (despite bizarre conference centre tea/coffee facilities). Bar great (recommend the cocktails) The less good: - Rooms at the back of the hotel look... More 

Was this review helpful? Yes 1
Pontefract, United Kingdom
1 review
3 of 5 stars Reviewed 5 days ago NEW

Having stayed in Liverpool before at a city centre hotel I found The Malmaison a little bit too far away from the hub of the city it's self. Located at the Prince's dock meant crossing the very busy road when going to and from the hotel. The hotel generally was very nice, courteous staff in a pleasant atmosphere and a... More 

Was this review helpful? Yes 1
MalmaisonLiverpool, Front Office Manager at Malmaison Liverpool, responded to this review

Dear Ian S, Thank you for taking the time to review your recent visit to Malmaison Liverpool. We are pleased to hear you enjoyed your stay with us and look forward to hopefully welcoming you back to the hotel! Love Mal x More 

Liverpool
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Great hotel, arrived around 6pm and had no problem checking in. We had paid for the £109 Wine and Dine deal which I couldn't fault. The room was on the city side which meant a view of the road, which wasnt a problem as there was no noise. Bar and Food service was great.

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MalmaisonLiverpool, Front Office Manager at Malmaison Liverpool, responded to this review

Dear djtezzLiverpool, Thank you for your lovely review of your recent stay at Malmaison. We are so pleased to hear how much you enjoyed your visit and look forward to welcoming you back! Love Mal x More 

2 of 5 stars Reviewed 5 days ago NEW via mobile

Always wanted to stay at this hotel so had high expectations however it was pretty shabby could do with refreshing! Our toilet was out of order in our room so we got moved about a fair bit after being out all day we just wanted to chill. Not many sockets in the room makes trying to get ready difficult! Staff... More 

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MalmaisonLiverpool, Front Office Manager at Malmaison Liverpool, responded to this review

Dear lucolri, Thank you for taking the time to write us some feedback. We are really sorry to hear that you were not 100% satisfied with your stay, please accept my sincere apologies for this. The information you have left above has now been passed onto the relevant managers for a closer look at – to prevent these issues from... More 

2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

The bar is a great focus in this hotel with a very capable young mixologist by the name of Anthony who is fascinating to watch perform with his mixers and shakers and tools of the trade. Quite refreshing to find someone so knowledgable and helpful behind a bar who is happy to spend time pleasing his customers. GO IN AND... More 

Was this review helpful? Yes 2
MalmaisonLiverpool, Front Office Manager at Malmaison Liverpool, responded to this review

Dear Paul T, Thank you for taking the time to review your recent visit to Malmaison Liverpool. We are so pleased to hear how much you enjoyed your visit here and will be sure to pass on your wonderful comments to Anthony and the team! Love Mal x More 

Staffordshire
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

After an efficient & pleasant check in we stayed in room 526 which is a disabled access room. Hotel is lovely with qwerky touches such as rhymes on the toiletries and humorous DND signs for he doors. Lovely breakfast, cooked to order nice to not have the usual hot buffet. Nice area of city not too far a walk to... More 

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MalmaisonLiverpool, Front Office Manager at Malmaison Liverpool, responded to this review

Dear pinacoladalady, Thank you for your great review of your recent visit to Malmaison Liverpool. We are so pleased to hear how much you enjoyed your visit to the hotel and look forward to hopefully welcoming you back again in the near future! Love Mal x More 

Liverpool, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here and this has to be the best hotel in Liverpool the staff and the hotel are excellent I would like to thank Sharon Simmons for making our stay extra special due to being our anniversary ! I would highly recommend this hotel to anyone and again thank you for making our stay special

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MalmaisonLiverpool, Front Office Manager at Malmaison Liverpool, responded to this review

Dear Dave P, Thank you for your review of Malmaison Liverpool. We are so pleased to hear you enjoyed your anniversary stay with us and hope to welcome you back soon! Love Mal x More 

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