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Malmaison Liverpool

Certificate of Excellence
William Jessop Way | Princes Dock, Liverpool L3 1QZ, England
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Malmaison Liverpool
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Ranked #24 of 99 Hotels in Liverpool
Certificate of Excellence
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1,596 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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A TripAdvisor Member
4 of 5 stars Reviewed yesterday NEW

We've stayed here about 5/6 times over the past 3 years and each time has been pleasant. The staff are helpful and the room service is good, I just wish the rooms had more space/bigger windows that open as it can feel a little claustrophobic. If your going on a night out though, I'm sure you won't notice!

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Horsham
Contributor
11 reviews 11 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed yesterday NEW

I stay in Liverpool quite frequently and if you can get this hotel at a reasonable price I would recommend it. It's located very close to the Liver building and the Albert Dock and a short walk to a variety of reasonable restaurants. Rooms are well appointed with good quality toiletries and very nice bathroom with separate bath & shower.... More 

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Liverpool, United Kingdom
1 review
1 of 5 stars Reviewed yesterday NEW

Expensive posey hotel. Décor gloomy and uncomfortable. Dreadful lighting in rooms particularly bathroom with no over-mirror lighting making makeup application impossible and shaving hazardous. Slow maintenance service

Review collected in partnership with Malmaison & Hotel Du Vin

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Birkenhead, England, United Kingdom
Senior Contributor
32 reviews 32 reviews
13 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed yesterday NEW

Booked dinner bed and breakfast for an occasion. Was well priced and good value for money The room had a nice river view without paying the upgrade supplement Bathroom was lovely with a waterfall shower and the communal areas were immaculate Highly recommended

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Meath, Ireland
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

This is one of the nicest hotels I've stayed in. The room was so comfortable and the room service was great. The food was lovely if a little overpriced. It's little bit of a walk into the shopping area but its worth it for the quality of the hotel. Looking forward to staying here again.

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Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Hotel is stylish and comfortable. Good location. Great value on the special deal, but, as there is no hotel parking, you have to factor in the additional all-night parking in the adjacent multi-storey. Breakfast was good and the staff overall were efficient, courteous and friendly. However, the low pitched drone of the air-handling unit proved adverse to a good night's... More 

Review collected in partnership with Malmaison & Hotel Du Vin

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Leicester, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

Lovely hotel, shame there is no discount on parking but I got an amazing deal! Bed was a little too hard for me but my partner liked it! Bathroom and bath was lovely and products were wonderful - 5 star

Review collected in partnership with Malmaison & Hotel Du Vin

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London, United Kingdom
2 reviews
5 of 5 stars Reviewed 4 days ago NEW

My second visit to this very customer focussed hotel - the staff were friendly and professional and went to great lengths to anticipate my needs based on their prior knowledge of my expectations. The bar was perfect for predinner meeting and attentive staff ensured our business meeting ran smoothly and we enjoyed dinner, again with attentive, professional, knowledgable staff. As... More 

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London, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Clean, lovely rooms, great location. Just a shame that the staff lack basic customer service skills and the pricing is way above other premium hotels just down the road. I'd only stay here if the Hope Street was fully booked!!

Review collected in partnership with Malmaison & Hotel Du Vin

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liverpool
Contributor
13 reviews 13 reviews
3 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Really Lovely hotel. Staff very attentive and the Breakfast was amazing! Nothing was too much trouble, nice tea, that makes a change to some hotels! The Room was fine although a bit dark, bed a bit hard but that didn't bother me. Quick check in and out. Value for money would recommend

Review collected in partnership with Malmaison & Hotel Du Vin

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