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All 100 Liverpool hotels

Malmaison Liverpool

4.0 of 5 Hotel   |   William Jessop Way | Princes Dock, Liverpool L3 1QZ, England
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81%
Ranked #23 of 100 Hotels in Liverpool
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 days ago
MrsMoo Widnes, England
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1,176 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Widnes, England
Contributor
14 reviews 14 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Wow, myself and 2 friends had afternoon tea at Malmaison, and it was fabulous.. For 15 pounds, we had a selection of teas to choose from, and then you had ur own individual platter, which consisted of,, a small warm sausage roll, mini quiche, 4 finger sandwiches, a scone with a small pot of jam, and a tub of clotted... More

Was this review helpful? Yes 1
MalmaisonLiverpool, Manager at Malmaison Liverpool, responded to this review

Dear MrsMoo, Thank you so much for a brilliant review of our Afternoon Tea! We are so happy you enjoyed it and had such a lovely afternoon, Thank you for the kind words about hotel, and about the staff aswell. We hope to be seeing you again soon! Kind regards More

Kendal, United Kingdom
Contributor
13 reviews 13 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We stayed 2 nights in August 2014. Room was excellent, as was rest of hotel. On 2nd night, a leak occured in the bathroom. We were offered the next room as it could not be fixed and free cocktails. Well done the service manager. Would stay at Malmaison again.

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MalmaisonLiverpool, Manager at Malmaison Liverpool, responded to this review

Dear Lakesfellwalker, Thank you so much for such a lovely review! We are so happy you had a nice stay, and that we could resolve the issue you encountered! We hope to be seeing you again soon! Kind regards More

Kolkata
Senior Contributor
31 reviews 31 reviews
20 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

pros spacious, well decorated room with a very comfortable bed! friendly and helpful staff located right next to the river close to city centre walking distance to most tourist spots drinks reasonably priced at Bar cons around 30 mins walk to train station breakfast seemed expensive so didn't opt for it

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MalmaisonLiverpool, Manager at Malmaison Liverpool, responded to this review

Dear PDMKolkata, Thank you so much for taking the time to leave us some really good feedback. We are so happy you enjoyed your room so much, and found our staff so friendly. We hope to be seeing you again soon! Kind regards More

Sydney, Australia
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

We came here - husband, daughter and self for a three day stay in early June. The weather was grey which wasn't helpful for a riverside venue in summer, but - that said - a riverside venue in northern Britain should be designed to deal with that - make the most of it even. I am not sure why it... More

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MalmaisonLiverpool, Manager at Malmaison Liverpool, responded to this review

Dear Stephi H, Thank you so much for taking the time to leave us some feedback. We are sorry that the room decor wasn't to your taste. However, we are really pleased that you enjoyed your evening meal so much, and we really appreciate your kind words about our staff, especially Thomas on reception. We hope you return to see... More

Rugby, United Kingdom
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Booked a standard river view room for our Wedding anniversary break. Arrived slightly early and on check in were advised we could wait for for a standard room or have a accessible room with a wet room for a bathroom. Probably wouldn't have time for a soak in the tub so happy to accept the accessible room. The room was... More

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MalmaisonLiverpool, Manager at Malmaison Liverpool, responded to this review

Dear VickpRugby, Thank you so much for a lovely review. We are so happy you enjoyed your visit, and thank you for choosing to stay with us for such an important occasion as your wedding anniversary! Thank you for your kind words about our staff, we really appreciate it - and we are happy they were able to resolve the... More

Blackpool, United Kingdom
Senior Contributor
22 reviews 22 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

We love malmaisons and we are trying to do all of them. Liverpool was brilliant good location on the docks, hotel was clean and exactly what you expect from a malmaison. We didn't eat here so can't comment on the food. Rooms were spacious and clean with all the malmaison extras you expect .

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MalmaisonLiverpool, Manager at Malmaison Liverpool, responded to this review

Dear JulesC, Thank you so much for you wonderful review! We are so happy you loved Mal Liverpool and that you are such huge Malmaison fans! We hope to be seeing you again here at Liverpool - maybe on your second tour! Kind regards More

Bristol, United Kingdom
Senior Contributor
45 reviews 45 reviews
27 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed for one night on a Saturday. Had a superior room, very comfortable, good bathroom. Restaurant serves up good food - one small gripe was that it was a little slow - there was a large wedding party in which seemed to have an impact - particularly next morning at breakfast when we could not get a table at all.... More

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MalmaisonLiverpool, Manager at Malmaison Liverpool, responded to this review

Dear BadgerFromBristol, Thank you so much for taking the time to leave some lovely feedback. Please once again accept my apologies for the issues you encountered during your stay. We are really happy that reception were able to resolve these issues for you. We are really pleased that you enjoyed your room and your time here in Liverpool. We hope... More

Liverpool, United Kingdom
Senior Contributor
24 reviews 24 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Came to celebrate our first wedding anniversary. First time in a five star hotel. Staff were amazing. Very friendly and attentive. Rooms were very luxurious and well laid out. Bath was huge and everything was perfect in the room. Wife said lighting was poor for putting on her make up but otherwise she had no complaints. We ate in the... More

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MalmaisonLiverpool, Manager at Malmaison Liverpool, responded to this review

Dear Paul I, Thank you so much for a lovely review. We are sorry you didnt enjoy our selection of breakfast options - but really happy you were looked after so well by our staff. Thank you so much for choosing to stay with us for such a special occasion as your anniversary, and we really appreciate all the comments... More

Wiltshire
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed here for 2 nights in a twin room overlooking the river. The room was ok, but as other reviewers have said it was so dark, which I'm afraid hid some housekeeping issues. There was a suspicious looking stain on the stool in the room and the surfaces seemed like they'd seen one coffee cup too many. There was... More

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MalmaisonLiverpool, Manager at Malmaison Liverpool, responded to this review

Dear JDP73, Thanks so much for taking the time to leave us some feedback. We really appreciate your review as it is vital for us to see a direct insight into the guests needs. Please accept my apologies about the issues you had in the room, and also in the restaurant - your review has been looked over by the... More

Hertfordshire
Senior Contributor
47 reviews 47 reviews
41 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Arriving at the hotel first impressions were that this was not a usual converted theme hotel but a new build. Entering the familial furnishings and theme was evident. Staff very friendly and efficient and paid to upgrade to a river view which was ok Room was very clean and the bed uber comfy Very quiet and a good central location... More

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MalmaisonLiverpool, Manager at Malmaison Liverpool, responded to this review

Dear TJW153, Thank you so much for your feeback. We are glad you enjoyed the hotel - particularly the theme decor and surroundings and found the bed to be so comfortable. We hope you choose to stay with us again soon. Kind regards More

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Additional Information about Malmaison Liverpool

Address: William Jessop Way | Princes Dock, Liverpool L3 1QZ, England
Location: United Kingdom > England > Merseyside > Liverpool
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Malmaison Liverpool 4*
Number of rooms: 131
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Also Known As:
Malmaison Liverpool Hotel Liverpool
Malmaison Hotel Liverpool
Liverpool Malmaison Hotel

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