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All 100 Liverpool hotels

Malmaison Liverpool

4.0 of 5 Hotel   |   William Jessop Way | Princes Dock, Liverpool L3 1QZ, England
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Malmaison Liverpool
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81%
Ranked #24 of 100 hotels in Liverpool
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
kevin w Manchester, United Kingdom
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1,144 people have reviewed this hotel

Traveler rating
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66
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (227)
Date | Rating
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English first
Manchester, United Kingdom
1 review
5 of 5 stars Reviewed 2 days ago NEW

Me and my wife booked a weekend away for my 30th birthday. We booked Malmaison and we couldn't be more happy.The hotel is so nice, room was very clean,food delicious and all staff was so friendly especially Ivana. She made our stay so pleasant (she showed us 2 suites and was always around if we needed something which we founded... More

Was this review helpful? Yes
Liverpool, United Kingdom
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

The Mall ( as known locally) is a stones throw from my apartment so I am here alot. I usually just pop in for a quick bite to eat from the bar menu or even share a bottle of wine and llunch dinner with friends on the terrace. Which on a summers evening can get busy with lovely views over... More

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Podimore
Top Contributor
130 reviews 130 reviews
96 hotel reviews
134 helpful votes 134 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Firstly we must say that we got an extremely good price for our stay using last minute.com so are not complaining about the value. However, we found the hotel overly dark and gloomy. The theme was black and purple which could have worked if there was more natural light to complement it but the whole hotel including the rooms were... More

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MalmaisonLiverpool, Manager at Malmaison Liverpool, responded to this review

Dear BangkokLoft, Thank you for taking the time to leave some feedback regarding your stay at the Liverpool Mal. I am really sorry that you were disappointed with your stay. I have passed all of your comments about the room onto our housekeeping team, who will investigate further. We really hope you choose to stay at the hotel again, and... More

Bolton
Top Contributor
72 reviews 72 reviews
41 hotel reviews
124 helpful votes 124 helpful votes
3 of 5 stars Reviewed 6 days ago NEW via mobile

My mum and I like a break every year, shopping, a few drinks, nice meal, nice hotel. I've stayed at the Mal Liverpool before and loved it so it was a no brainer when we decided to visit Liverpool. First impressions, we parked up at 115pm, I noted the parking had been reduced to £11, I find this reasonable for... More

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MalmaisonLiverpool, Manager at Malmaison Liverpool, responded to this review

Dear OnlyMe83, Firstly, thank you for taking the time to write us some feedback. I am really sorry for the experience you received on both your visits to our Brasserie, I can assure you that this is not the norm at the hotel and would like to offer my apologies on behalf of the Food and Beverage Team. I would... More

Warrington, United Kingdom
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Recently spent a night here as a birthday treat for my partner. 6th or 7th time here at a really great hotel, mainly due to the staff and the location. Our waitress in the restaurant was great ( didn't catch her name) but the meal was very poor, to the point where my partners steak burger was burnt rather than... More

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Harrogate, United Kingdom
Top Contributor
127 reviews 127 reviews
19 hotel reviews
62 helpful votes 62 helpful votes
4 of 5 stars Reviewed 1 week ago NEW via mobile

stayed for just one night and overall had a very good experience. We were visiting a well known local business so we were extended their corporate rate and as a result the hotel was incredibly good value for money. Check in was good and friendly and we ate bar food which was quite decent. Again the bar staff were really... More

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MalmaisonLiverpool, Manager at Malmaison Liverpool, responded to this review

Dear Epicureously, Thank you for taking the time to write us some lovely feedback. I am sorry you didnt find our coffee to your liking. but we are so happy that you enjoyed your stay and found reception and the bar staff so friendly. We hope will be seeing you again soon. Kind regards More

Chester, United Kingdom
Senior Contributor
23 reviews 23 reviews
22 hotel reviews
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

We took advantage of the Sunday offer-spend £75 or more & get the room for £25. The food & cocktails were great, the reception staff were really friendly & helpful. The room was really nice & modern, very clean. Nice little touches such as the mini bar & snacks. Room service was nice. Only negatives were the tap in the... More

Was this review helpful? Yes 1
MalmaisonLiverpool, Manager at Malmaison Liverpool, responded to this review

Dear Leanne8w, Thank you so much for your lovely review! We are so glad you enjoyed your stay, and were able to relax in the bar and have some of our delicious cocktails. The reception team hope to be checking you in again soon! Kind regards More

Macclesfield, United Kingdom
Contributor
12 reviews 12 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago NEW via mobile

We stayed in the Kop Suite at the Malmaison, it made for an excellent base for a fantastic weekend in Liverpool. We had fantastic views across the city from our extremely comfortable room - the only thing I wasn't too keen on was the wooden basins in the bathroom. The rest of the hotel was fab and the staff were... More

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MalmaisonLiverpool, Manager at Malmaison Liverpool, responded to this review

Dear Katie T, Thank you so much for such wonderful feedback. We are so happy you loved the Kop Suite so much, and thank you for your kind words about our staff. We hope to see you again soon! Kind regards More

Wirral, United Kingdom
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We visited Malmaison Liverpool in order to celebrate our friends wedding and it was perfect :o) The venue was stylish and the wedding ran smoothly. The staff were there if needed and always very attentive, courteous and always smiling. We enjoyed every aspect of the day and nighttime. The food and drinks were fantastic, big credit to the cocktail shakers... More

Was this review helpful? Yes 1
MalmaisonLiverpool, Manager at Malmaison Liverpool, responded to this review

Dear Misscaw1, Thank you so much for such an excellent review. We really appreciate all your lovely comments. We are so happy you enjoyed the wedding night so much, and overjoyed that Marcin could be of assistance to you, and that he made sure you have a lovely evening. We hope to be welcoming you back to the hotel soon!... More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We stayed at the hotel last night for our friends wedding using the Sunday stop over and really enjoyed it. Lovely accommodation, great staff and nice setting. My other half loved the mojitos and the staff (marcin in particular) were great when we needed bedding switching at short notice due to a feather allergy

Was this review helpful? Yes 1
MalmaisonLiverpool, Manager at Malmaison Liverpool, responded to this review

Dear Mickey W, Thank you so much for your lovely feedback. Its so lovely to see you enjoyed yourselves so much. We hope to see you returning again soon! Kind regards More

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Additional Information about Malmaison Liverpool

Address: William Jessop Way | Princes Dock, Liverpool L3 1QZ, England
Location: United Kingdom > England > Merseyside > Liverpool
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Malmaison Liverpool 4*
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Also Known As:
Malmaison Liverpool Hotel Liverpool
Malmaison Hotel Liverpool
Liverpool Malmaison Hotel

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Amenities

Bar / Lounge Beverage Selection Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style
#11 Luxury Hotel in Liverpool #12 Business Hotel in Liverpool #19 Romantic Hotel in Liverpool #22 Family Hotel in Liverpool
Hotel Class
Number of rooms
131

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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