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Malmaison Liverpool

#29 of 100 Hotels in Liverpool
Certificate of Excellence
William Jessop Way | Princes Dock, Liverpool L3 1QZ, England
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1 room 1 guest
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Malmaison Liverpool
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1,835 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (363)
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DONASTER
Level Contributor
97 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
5 of 5 stars Reviewed yesterday NEW

First visit with friends last night. Excellent reception from staff and quick check-in. The room was gorgeous. Deep purple and black colour scheme was sumptuous. Loved the walk in wet room! Fabulously comfortable bed and great view of the Mersey. Shame the air con went off through the night because the room was so hot! Breakfast was a tad expensive... More 

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Wirral
1 review
4 of 5 stars Reviewed yesterday NEW

A lovely hotel in a great location within easy walking distance from the Albert Dock and city centre,Rooms clean and comfortable . We only ate Bar food which although a bit pricey was excellent nd the chips are to die for!!

Review collected in partnership with Malmaison & Hotel Du Vin

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Tipton West Midlands
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Stopped one night which was a Saturday. No complaints. Room good, love the bathroom, ate in the evening had steak was good and had a lovely breakfast all fresh and good quality. Decor of hotel lovely,warm and welcoming. Staff all friendly and professional. Location was good for us as a couple as right by the docks and a ten minute... More 

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Liverpool
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We had our wedding party on the evening of the 28/8/15 as well as a group booking of around 10 rooms. From enquiry to booking the staff were prompt courteous and efficient in all their responses and meetings and we knew this would be the place for us. In particular Kerri and Laura were most helpful. On the day James... More 

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MalmaisonLiverpool, Front Office Manager at Malmaison Liverpool, responded to this review

Dear BigLicks, Thank you very much for your amazing review of Malmaison Liverpool. Firstly, congratulations again from all at Malmaison! We are very pleased to hear that not only yourself, but also all of your guests had such a fantastic time. I will make sure your comments are passed on to the staff who I am sure will be delighted... More 

Lancaster
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We chose the Malmaison for the date night offer for my husband's birthday. We loved the hotel and our room was great. Most of the staff were brilliant, especially the bar staff. Only one problem, we didn't get a breakfast as we were told the wrong time and told there was nothing that could be done when we turned up.... More 

Review collected in partnership with Malmaison & Hotel Du Vin

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MalmaisonLiverpool, Front Office Manager at Malmaison Liverpool, responded to this review

Dear SarahMassey, Thank you for your recent review of Malmaison Liverpool. We are delighted to hear that you had a great stay with us celebrating your husband's birthday! I am very sorry to hear that you were given incorrect breakfast times - please accept my sincere apologies for this. We do hope to welcome you back to Malmaison again soon!... More 

Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Hotel was amazing and very luxurious! First time staying in Liverpool and we couldn't have picked a better place to stay! Very central with the town as only a 10/15 minute walk but far away enough to feel like you're coming out of the hustle and bustle of the city centre to relax! The docks are practically on your doorstep... More 

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MalmaisonLiverpool, Front Office Manager at Malmaison Liverpool, responded to this review

Dear Mirainelan, Thank you for taking the time to review your recent visit to Malmaison Liverpool. We are very happy to hear you did enjoy your stay with us as well as being satisfied with the location and facilities of the hotel. We do hope you choose to stay with again soon! Love, Mal x More 

Spennymoor, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

On checking in was allocated a room but sink in bathroom was blocked, informed no maintenance was available and had to contact reception for another room. Car parking is in multi storey car park, hotel does not have reduced rate. Hotel is excellent in every way and only 10mins walk to all attractions.

Review collected in partnership with Malmaison & Hotel Du Vin

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MalmaisonLiverpool, Front Office Manager at Malmaison Liverpool, responded to this review

Dear Kenneth R, Thank you for your review of your recent visit to Malmaison Liverpool. We are very pleased to hear you enjoyed your stay with us and we do apologies about the small issue that occured with your first room. We hope to welcome you back the hotel in the near future! Love, Mal x More 

Basildon
1 review
5 of 5 stars Reviewed 4 days ago NEW

Hotel - excellent Parking - £12 for 24 hours next door Room - nice with sky sports channels Bathroom - lovely with walk in shower, nice with the missus ;) Location - perfect, about a 10 min walk along the river to Albert docks Bar - lovely bar with lovely cocktails, abit pricey tho Restaurant - lovely food but abit... More 

Review collected in partnership with Malmaison & Hotel Du Vin

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Birmingham
1 review
5 of 5 stars Reviewed 4 days ago NEW

This was our first time staying in Liverpool, the hotel is fantastic, perfect location to city centre and museum and boat trips, excellent surroundings, with lots to see and do. Breakfast is delicious compliments to the chef and all staff for making our stay such a wonderful experience, will definitely be returning for part two.

Review collected in partnership with Malmaison & Hotel Du Vin

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London, United Kingdom
Level Contributor
133 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We stayed for 2 nights at the weekend, having traveled up from London on the Friday afternoon. We arrived late after hours on the M6 so decided to eat in the restaurant. The food was good. Classic French brasserie. The wine was reasonable and the service pretty good. The only niggle, on Sunday morning the waiting staff started preparing the... More 

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