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Sir Thomas Hotel

24 Sir Thomas St, Liverpool L1 6JB, England (Formerly Henry's Premier Lodge)
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Sir Thomas Hotel
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592 Reviews from our TripAdvisor Community

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Wigan, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We booked last minute as a birthday treat. The staff are lovely, friendly and really helpful. We went to the theatre in the evening then returned to the bar and a Lionel Richie tribute act which was amazing. We had a fab time. Only downside is the expected nightime noise but this is what you get in a lively city... More 

Helpful?
Thank carl g
Nottingham, United Kingdom
Level Contributor
3 reviews
5 of 5 stars Reviewed 6 days ago NEW

The hotel was wonderful,customer service excellent the only down fall was the noise from the clubs around ,may be quiteter on weekdays.had a fantastic weekend the architecture fantastic,all museums free.liverpool is well worth a visit

Helpful?
Thank June J
SirThomas, General Manager at Sir Thomas Hotel, responded to this review

Dear lizmcc Thank you very much for the lovely feedback that you have given and I will certainly pass your comments on to the rest of the team. We are all working very hard to ensure that we continue to deliver great customer service and high standards throughout the hotel, restaurant and bar. It's important that we deliver this first... More 

Nottingham, United Kingdom
1 review
4 of 5 stars Reviewed 1 week ago

stayed for 2 nights over the weekend had a great stay ! Found all staff to be very friendly especially Bill the concierge who was very helpful and obliging. Lynden the manager gave us great customer service as we had booked to eat in the hotel restaurant unfortunately there had been a mix up and restaurant was overbooked , he... More 

Helpful?
Thank cpgreen71
SirThomas, General Manager at Sir Thomas Hotel, responded to this review

Dear cpgreen71 Thank you very much for the lovely feedback that you have given and I will certainly pass your comments on to the rest of the team. I am also very pleased for the personal mention for Billy and myself, Billy is a tremendous asset to the Sir Thomas Hotel. It's important that we deliver this first class customer... More 

Northern Ireland
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Hiya we're just back from spending 4 night in Sir Thomas Hotel.. After a upset with our room, the manager was able to sort everything out with a high level of customer care. Room was lovely and everything we needed, asked for extra pillows, at the room door in minutes!! Breakfast was of a good standard, all you need. Thanks... More 

Helpful?
Thank lizmcc
SirThomas, General Manager at Sir Thomas Hotel, responded to this review

Dear lizmcc Thank you very much for the lovely feedback that you have given and I will certainly pass your comments on to the rest of the team. I am also very pleased that I was on hand to help out with the minor issue and I would like to thank you personally for the positive feedback. We are all... More 

Radcliffe
1 review
5 of 5 stars Reviewed 1 week ago via mobile

Everything in this hotel felt great, from the staff to the location to the food! I would stay there again. Why spend more if it offers everything you need for a short visit. Highly recommend to everyone, we had a fantastic break!

Helpful?
Thank Moore72
SirThomas, General Manager at Sir Thomas Hotel, responded to this review

Dear Moore72 Thank you very much for the lovely feedback that you have given and I will certainly pass your comments on to the rest of the team. We are all working very hard to ensure that we continue to deliver great customer service and high standards throughout the hotel, restaurant and bar. It's important that we deliver this first... More 

Level Contributor
10 reviews
5 hotel reviews
2 of 5 stars Reviewed 2 weeks ago via mobile

My boyfriend and I decided to book a hotel in our home town for a bit of a treat. We stay in hotels on quite a regular basis and so feel we can give an accurate review by comparison of other experiences. In all honesty, we are not of the view that it is simply a place to sleep. If... More 

Helpful?
Thank Bluebell1978
SirThomas, General Manager at Sir Thomas Hotel, responded to this review

Dear Bluebell 1978, Thank you for taking time to provide a review following your recent stay at the Sir Thomas Hotel. Firstly, can I apologise for us not meeting your expectations on the day. I am the new General Manager here at the Sir Thomas Hotel and I have only just recently taken over the running of the Hotel. Due... More 

Travelers are raving about these Liverpool hotels

London, United Kingdom
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

To start with, I have had to stay in a few hotels in Liverpool recently, and last year in hotels across the world. I think I am pretty discerning and always check right through trip advisor ratings. Having gone through the ratings for this hotel, it seemed OK ish and in the area I wanted it to be so booked... More 

Helpful?
Thank Alizou
SirThomas, General Manager at Sir Thomas Hotel, responded to this review

Dear Alizou Thank you very much for the lovely feedback that you have given and I will certainly pass your comments on to the rest of the team. We are all working very hard to ensure that we continue to deliver great customer service and high standards throughout the hotel, restaurant and bar. It's important that we deliver this first... More 

Liverpool, United Kingdom
1 review
4 of 5 stars Reviewed 2 weeks ago via mobile

Stayed here for x2 nights 21.01.16. Dave on reception was great, couldn't help us enough, moved us rooms to a bigger room helped in every way possible, I have been to a lot of hotels and never been treated like this by there staff!! All staff were all amazing and they saved this hotel especially Dave, thank you again Dave!!... More 

Helpful?
Thank AbbieDunwoody6
SirThomas, General Manager at Sir Thomas Hotel, responded to this review

Dear AbbieDunwoody6 Thank you very much for the lovely feedback that you have given and I will certainly pass your comments on to Dave personally. In the short space of time that I have known Dave our night porter, I have seen that nothing is too much trouble for him and the customer always comes first. We are all working... More 

Level Contributor
23 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

We stayed here at the weekend and thought it was worth a mention on TAdvisor. Check in was very quick, detailed, professional and was quickly shown to our room. The room was very clean, well stocked and spacious. We had dinner also which was very nice with great service. Check out was just as quick and very professional. Great customer... More 

Helpful?
3 Thank Danny S
SirThomas, General Manager at Sir Thomas Hotel, responded to this review

Dear Danny S Thank you very much for the lovely feedback that you have given and I will certainly pass your comments on to the rest of the team. We are all working very hard to ensure that we continue to deliver great customer service and high standards throughout the hotel, restaurant and bar. It's important that we deliver this... More 

north east
Level Contributor
166 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 127 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Nice room it was clean. Plenty of t bags etc. Bed ok. Staff very nice. Breakfast good plenty of choice. Only downside is the noise outside. Obviously coz in the middle of city centre don't expect anything less went on for most of the night. Would stay again 89£ Inc breakfast

Helpful?
1 Thank mturnbull
SirThomas, General Manager at Sir Thomas Hotel, responded to this review

Dear mturnbull Thank you very much for the lovely feedback that you have given and I will certainly pass your comments on to the rest of the team. We are all working very hard to ensure that we continue to deliver great customer service and high standards throughout the hotel, restaurant and bar. It's important that we deliver this first... More 

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