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Premier Inn Liverpool Albert Dock

Certificate of Excellence
3.0 of 5
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East Britannia Building, Albert Dock, Liverpool L3 4AD, England
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Premier Inn Liverpool Albert Dock
Best prices for: 1 room 1 guest
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Ranked #14 of 99 Hotels in Liverpool
Certificate of Excellence
A recent review
5 of 5 stars reviewed yesterday
iseult72petunia Shepshed, United Kingdom
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2,461 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Shepshed, United Kingdom
Senior Contributor
37 reviews 37 reviews
18 hotel reviews
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed yesterday NEW

Check in was a little slow as for some reason to do with the Grade listing of the building, they do not have automated check-in, so we had to queue up; but once in, everything was great. The architecture is funky, the concierge helpful, and the Hypnos mattresses super comfortable. They tout sound-proofing and while we heard our neighbor's tellie... More 

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merseyside
Senior Contributor
42 reviews 42 reviews
12 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

My husband and I were invited to a wedding reception in Liverpool city centre. We chose the Premier inn (Albert Dock) to stay for one night. We found the staff to be very helpful and friendly and the bedrooms were very spacious and clean. We had a good breakfast before leaving the following morning. Although the parking prices were too... More 

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Senior Reviewer
8 reviews 8 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Stayed here on Friday night for my Birthday.. Staff on reception were very welcoming & chatty, the room was lovely, basic as premier inns are but it was clean & for the money you can't go wrong! The bed was really comfortable & the pillows were great to, also extra pillows were provided in the room along with tea, coffee,... More 

Was this review helpful? Yes 1
Norwich, England, United Kingdom
Top Contributor
62 reviews 62 reviews
6 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

This is a really lovely Premier Inn, situated in Albert Dock overlooking the Mersey and Albert Dock. Has some lovely little cafes, restaurants and gift shops nearby and a gorgeous walk along the dockside. The hotel has plenty of character, our rom had vaulted brick roof and exposed brick walls, a lovely comfy bed and a room with a view.... More 

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IanC463, Manager at Premier Inn Liverpool Albert Dock, responded to this review

Dear Lisa W, When we get these 5* reviews it really gives us that smile inside that we are giving our guests a fantastic experience. The hotel is in an ideal location and as you say has plenty of character, the Liverpool banter really is homely and I loved that you had it with the team. I can confirm that... More 

Parkland, Florida
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Accommodations are rather plain, similar to a college dormitory, with a wooden plank door and simple lock. Rooms are clean. Rooms overlooking dock or Beatles attraction are memorable. bus and rail transit are spotty at best. Hire a car to get to nicer restaurants and attractions - Speke Hall, Anfield and Royal Liverpool GC, etc.

Was this review helpful? Yes
IanC463, Manager at Premier Inn Liverpool Albert Dock, responded to this review

Dear USGAPro, Thank you for taking time out to review our hotel. All our rooms are fitted with fire doors and have a deadlock system for the safety of all our guests during thier stay. The Dock View rooms really are memorable you can call us at the hotel to request these rooms. I hope you choose to stay with... More 

Devon
Top Contributor
84 reviews 84 reviews
29 hotel reviews
91 helpful votes 91 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Excellent location right on Albert Dock and close to Liverpool One big shopping centre. Hotel is in Grade 1 listed ex- tobacco warehouse so a little less standardised than new Premier Inns and rooms had character. We were on the street side of the hotel rather than dock view but even though there was a Beatles attraction with music close... More 

Review collected in partnership with premierinn.com

Was this review helpful? Yes
IanC463, Manager at Premier Inn Liverpool Albert Dock, responded to this review

Dear LovelyDevon, Thank you for your review. Our hotel has been tastefully renovated to respect the beauty of the building and does stand out from our other hotels, we are lucky to have the beautiful settings and a Dock View room is breathtaking, next time you stay please give us a call on (0151) 702 6320 and request one of... More 

Braintree, United Kingdom
Senior Reviewer
8 reviews 8 reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

We stayed at the Albert Dock Premier Inn for a long weekend (14th-18th May) and was really pleased with the hotel. We have stayed at a couple of hotels before on previous trips to Liverpool but this has been the best so far. The staff were friendly and chatty and nothing was to much trouble. The food was brilliant and... More 

Was this review helpful? Yes 2
IanC463, Manager at Premier Inn Liverpool Albert Dock, responded to this review

Dear Lisajane1978, It really does make us happy when we get these fantastic reviews, the team really do work hard to ensure all our guests are made to feel at home, Hollie, Abby & Craig are fantastic and i will pass on your kind words to them. I hope to see you back with us soon Kind regards Andrew Navarro... More 

Chesterfield, United Kingdom
Top Contributor
55 reviews 55 reviews
17 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

The Hotel staff were friendly and helpfull. The Bedrooms were comfortable and quiet. The only downside was the lighting in the room, It was very dim as I believe they used power saving bulbs. I found it quite difficult to read in such light. Infact the breakfast/dining room also had poor lighting.The breakfast was hot although they were a little... More 

Was this review helpful? Yes 1
IanC463, Manager at Premier Inn Liverpool Albert Dock, responded to this review

Dear Royston1, Thank you for your review on our hotel. I do apologise about the lighting we do have extra lights if you find the rooms to be a little dim so next time you stay give us a call on (0151) 7026320 and we will ensure that we have one in your room on arrival. Your comments about the... More 

Glasgow
Contributor
13 reviews 13 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

Loved everything about this Premier Inn. I have stayed in a good few Premier Inns and I have to say this was my favourite so far. Great location, wonderful room and really nice staff all added up to an amazing weekend in Liverpool. The young man at reception was really pleasant and it was no bother for him to help... More 

Was this review helpful? Yes 2
IanC463, Manager at Premier Inn Liverpool Albert Dock, responded to this review

Dear Jackiebunny, Thank you for your amazing review on our hotel. We are very proud that you say we are your favourite so far. I'm glad that you were assisted with the WIFI. I will pass on your kind words to the team. The liverpudlians will be made up that you will be coming back to stay. See you very... More 

Oundle
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Premier inn wouldn't usually be my first choice but I had stayed here before for it's location. It really couldn't be better placed for a short leisure trip to Liverpool. The staff are very friendly and the stay was really as comfortable as promised by all the advertising. All in all a perfect trip

Review collected in partnership with premierinn.com

Was this review helpful? Yes 2
IanC463, Manager at Premier Inn Liverpool Albert Dock, responded to this review

Dear rachel_boynton, Thank you for posting a review of the Premier Inn Liverpool Albert Dock. I'm pleased to see that you had a great stay with us. Maybe you will become an advocate of the Premier Inn brand, and that we will have set the benchmark for the other hotel's in the estate to match. Thank you again for your... More 

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