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Hope Street Hotel

Certificate of Excellence
Hotel website
40 Hope Street, Liverpool L1 9DA, England
Special Offer
Summer package
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1,388 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (297)
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    (1388)
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    (369)
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Stockholm, Sweden
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed yesterday NEW

We stayed here for one night in early July and the first thing we noticed was the smell that was present everywhere in the hotel. Not necessarily a foul odor, but funny, similar to that in the interior of a Norwegian wood cabin. And that was probably what it was: the smell of the wood trimmings. There is a lot... More 

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Hertfordshire
Level Contributor
24 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Lovely hotel with pleasant rooms and excellent staff. Good location plus a secure car park. Nice touches of complimentary newspaper, bath robes and water in the room. We only ate breakfast in the hotel, but it was lovely. Easy, free wi fi which was a bonus!

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40Hope, Director at Hope Street Hotel, responded to this review

Dear HopefulTraveller73, Thank you for your lovely post , very glad you found us! Best wishes, Mary C More 

Apeldoorn, The Netherlands
Level Contributor
50 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I stayed for 3 nights for work at HSH. Location was great, just in front of Philharmonic Hall and closeby University. Room wasn't ready when I arrived, so left the luggage and wandered around a bit. I like the service, staff were great and friendly. Room was spacious, very comfy bed and linens, with high quality bath amenities and free... More 

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40Hope, Director at Hope Street Hotel, responded to this review

Dear schumaster, Thank you for your kind post and we were glad you were comfortable away from home. Hope to welcome you back. Best wishes, Mary C More 

North Wales, United Kingdom
2 reviews
5 of 5 stars Reviewed 4 days ago NEW

You must, if looking for an hotel in Liverpool, book into the Hope Street Hotel. What makes it different from your ordinary corporate run-of-the-mill hotels is the staff and the attention to detail. We have coupled it with visits to the Liverpool Philharmonic and have always found the staff ready to go out of their way to accommodate our needs.... More 

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40Hope, Director at Hope Street Hotel, responded to this review

Dear jonesy2015, Thank you for your kind post, we're glad you feel looked after. We are very lucky to have the Phil opposite and enjoy our guests having all the convenience of 'just across the road!' Best wishes, Mary C More 

Manchester, United Kingdom
5 of 5 stars Reviewed 5 days ago NEW

Stayed here for my daughters birthday. Never mentioned her birthday but the impromptu little touches they did when the hotel knew it was her birthday, made her day that little bit more special. Lovely stay.

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40Hope, Director at Hope Street Hotel, responded to this review

Dear FirstTunnels, Thank you for your lovely post, we do love a birthday girl! Best wishes, Mary C More 

merseyside
Level Contributor
90 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Fantastic ...absolutely wonderful rooms...beautifully appointed bathrooms ...and toiletries. Just fab comfy bed ...with quality linens..robes and slippers could not fault the rooms ( 3 rooms ...suite 403 room 420 fab views of the Liverpool Skye line room110 with tub bath and beautifully appointed.)..wonderful staff ..great bar and bar food menu..and the next morning the most delicious breakfast ..we will most... More 

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40Hope, Director at Hope Street Hotel, responded to this review

Dear BrigittesTeaRoom. Wow, thank you for the roller coaster post! We are all very happy you enjoyed the robes, views, slippers, food, service, smiles, breakfast, rooms, REN, linen.... the stay! Best wishes, Mary More 

London, United Kingdom
Level Contributor
19 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 1 week ago

Overall very good hotel. Large spacious modern rooms using quality finishes with hardwood floors. Very large comfortable beds. Hotel located in the attractive Georgian area. Food in restaurant was good for dinner although i thought the breakfast was very disappointing. The choice of continental was limited and uninspiring. I also ordered a bacon sandwich was dry. We ate in the... More 

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40Hope, Director at Hope Street Hotel, responded to this review

Dear Neil L, Thank you for your positive points and I apologise for all the obvious irritations which you are quite right should not happen at hope street. I will look at the service period you mentions and look at our training needs. All the best, Mary More 

Liverpool, United Kingdom
Level Contributor
37 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 1 week ago

I have stayed in every type of room they have, from the standard to the penthouse. Its well worth keeping an eye on their website or twitter/facebook feeds for special offers: room upgrades, free fizz, free breakfast etc. The bedding is great, great pillows and a snuggly duvet. The staff are very friendly and helpful, obviously I will be going... More 

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40Hope, Director at Hope Street Hotel, responded to this review

Dear Kevin M, Thank you for your very informative post! We do like a canny customer! Best wishes, Mary More 

north west
Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 1 week ago

From the moment we entered treated so well... Lovely room comfortable beds and while quiet convenient to some lovely restaurants and bars. we ate in the restaurant and they couldn't have been more courteous..

Was this review helpful? Yes
40Hope, Director at Hope Street Hotel, responded to this review

Dear Kayakgirl17, Thank you for your kind post - so many more restaurants to visit! Best wishes, Mary More 

Level Contributor
33 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed in the HSH for a week on business & it was an absolute pleasure. The staff were welcoming & friendly. Nothing felt too much trouble. The beds were superb quality & I felt well rested each morning. A bonus was also the hotel gym. Small, but perfect! The only points that I would note for improvement would be... More 

Was this review helpful? Yes
40Hope, Director at Hope Street Hotel, responded to this review

Dear Jessica W, Thank you for your Wonderful post and I am so pleased we made a busy person comfortable for a week. I hope you come back for pleasure one day. Best wishes, Mary More 

Hotel Review Summarization

What travelers say

  • Very good(5)
  • London Carriage Works(5)
  • Car park(5)
  • Deluxe room(5)
  • City view(4)
  • Huge bed(3)
  • Very comfortable(3)
  • Spotlessly clean(3)
Questions? Get answers from hotel staff and past guests. Ask a question

599 photos of this hotel

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Dining (3)
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View from room (24)
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Bathroom (31)
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Room/suite (46)
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Hotel & grounds (24)
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Other (43)

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Amenities (18)
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Deluxe Room (34)
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Penthouse (79)
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Restaurants and Bars (27)
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Standard King Room (39)
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Studio Room (45)
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Suite (53)
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Suite with Seprate Shower & Tub (50)
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Suite with Vaulted Ceiling (38)
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The Hotel (32)

Management photos: Courtesy of the property manager

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Hotel & grounds (5)
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Room/suite (4)
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Bathroom (1)
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Dining (1)
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Other (2)
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