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The Racquet Club Hotel & Ziba Restaurant

Certificate of Excellence
5 Chapel St, Hargreaves Building, Liverpool L3 9AG, England (Formerly The Liverpool Racquet Club)
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The Racquet Club Hotel & Ziba Restaurant
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187 Reviews from our TripAdvisor Community

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Traveler rating
    117
    29
    19
    10
    12
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33
67
4
23
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • English first
  • Any
English first
  • All months
    (187)
  • Mar-May only
    (49)
  • Jun-Aug only
    (55)
  • Sep-Nov only
    (42)
  • Dec-Feb only
    (41)
All months
Cornwall, United Kingdom
1 review
4 of 5 stars Reviewed 1 week ago

We stayed at the Racquet Club for 2 nights at the start of Aug after deciding to take a little break away. On arrival the entrance is breath taking with the big doors and steps leading into the building. The receptionist was very polite and helpful - we asked many questions about tour buses, where to visit, places to eat... More 

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Prague, Czech Republic
Level Contributor
23 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 1 week ago

Not the hotels issue (but a major booking agency beginning with E), but the room I booked wasn't available, with nothing else available locally, so I was put in an apartment owned by the hotel a few minutes walk away. Advertised as brand new, they should probably have put a date as to when this was, because despite being clean... More 

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London, United Kingdom
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed 3 weeks ago

I don't like leaving negative reviews, but my husband and I stayed here in February, and both find it hard to think of a worse hotel stay. From the outside, and the reception area, the hotel seems charming and attractive. However, as soon as we opened the door to our room we were hugely disappointed. My heart was sinking as... More 

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Liverpool, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 24, 2015

We recently got married at The Racquet Club in Liverpool and afterwards held our reception there. I cannot speak highly enough of the hotel. From the first enquiry to flopping into one of the lovely bedrooms at the end of the evening the whole experience couldn't have been better. Sue and her dedicated team made everything just so easy. Their... More 

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Wallasey, United Kingdom
Level Contributor
38 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
5 of 5 stars Reviewed July 13, 2015

We booked the Racquet Club for our wedding ceremony and our reception and it was the best choice we made for our special day! From the first visit the staff were superb – always friendly and welcoming and very enthusiastic about our day. I know they will have lots of weddings on the books and planning for, but we had... More 

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London, England, United Kingdom
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed June 26, 2015

If you want a modern hotel, with all mod cons, then look elsewhere. There is plenty to choose from, and all much of a muchness. This place is different. Let's start with the building - it's just wonderful. A beautiful Victorian Gothic hotel just a step away from the Three Graces. Fairly quiet too. It was clearly given a high-quality... More 

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Bromsgrove, United Kingdom
Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed June 20, 2015

Loved the place, lovely staff really looked after us, would totally recommend and revisit! We were given a apartment across the street which was perfect for our needs! Miles better than any chain hotel, far better value for money. A short walk from Liverpool One, but there's a Banksy on the way!!

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Level Contributor
23 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 stars Reviewed June 20, 2015

Stayed here for one night last week and was disappointed. The hotel was old and dated. The bedroom was very dark and the decor was out dated. The bathroom was okay but the shower was just a trickle of water. It was close enough to the centre to walk to the shops and restaurants etc. Upon leaving the following day... More 

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Suffolk, United Kingdom
Level Contributor
3 reviews
1 of 5 stars Reviewed June 5, 2015 via mobile

We visited this venue for a wedding and popped in the next morning with a card containing cash for the wedding couple having forgotten to bring it with us the night before where we were staying at another nearby hotel. Within a window of 30 minutes, the card and cash were stolen from the staff room and despite a police... More 

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GMRacquetClub, General Manager at The Racquet Club Hotel & Ziba Restaurant, responded to this review

Thank you for your review. We recommend all cards and presents are given to the Bride and Groom directly as we have no facility to lock them away. Our receptionist asked there was anything of value in the card and was told no, and that it was fine to be left the with other items in the unlocked staff room.... More 

2 reviews
5 of 5 stars Reviewed May 21, 2015

Brilliant location to the centre of Liverpool, (10/15 minute walk away). On arrival we arrived about an hour before check in but was still able to get in our room. The staff were really pleasant. The room itself was small but very nice and had everything in that you would need and more. The bathroom was fantastic with a modern... More 

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