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All 100 Liverpool hotels

Crowne Plaza Liverpool - John Lennon Airport

4.0 of 5 Hotel   |   Speke Boulevard | Speke, Liverpool L24 8QD, England
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Ranked #39 of 100 Hotels in Liverpool
A recent review
5 of 5 stars reviewed yesterday
Amanda M Crewe, United Kingdom
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626 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Crewe, United Kingdom
Senior Contributor
29 reviews 29 reviews
17 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed yesterday NEW

We stayed here after a party in Liverpool. The Receptionist was friendly and helpful and quickly checked us in. She offered us breakfast for £10 which we accepted. Our room on the first floor was lovely, clean and had everything we could have needed. Despite being on the front and near a main road it was quiet. Our only problem... More

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England
Contributor
12 reviews 12 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed yesterday NEW

....unless you are an early riser. This room is immediately below the Executive Lounge and the staff there, who seem to wear lead boots, will, from just before 6am, march back and forth across your ceiling, and may also provide that loud roaring noise you get when furniture is dragged across an uncarpeted floor. The perfectly understandable wish of any... More

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Oxfordshire, United Kingdom
Contributor
11 reviews 11 reviews
5 of 5 stars Reviewed 6 days ago NEW

Has the potential to be one of the world's great hotels. Wonderful 1930s building beautifully restored - won numerous international architectural awards - now a bit in need of sympathetic TLC and a level of customer service to match the decor. OTOH if it were a fabulous luxury hotel, ordinary people like me wouldn't be able to afford it. Exterior... More

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Doncaster, United Kingdom
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 1 week ago

stayed at this holiday this weekend 12-15 Sept room excellent, staff couldn't of been more helpful and friendly, lots of young staff who seem to enjoy there job and want to be helpful to the guests. restaurant full on the Saturday evening, but the same standard of meals served in the bar. breakfast buffet ok. tip for tourists don't drive... More

Was this review helpful? Yes 1
mango15, Guest Relations Manager at Crowne Plaza Liverpool - John Lennon Airport, responded to this review

Thank you for taking the time to review your stay at Crowne Plaza Liverpool John Lennon Airport. We are very proud of the team we have here at Crowne Plaza Liverpool John Lennon Airport and it gives me great satisfaction to read such positive reviews regarding our staff. We look forward to welcoming you back in the near future. Many... More

Liverpool, United Kingdom
Contributor
18 reviews 18 reviews
7 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 1 week ago

We have just had our Wedding at this Hotel and what a day from the Registra who married us to the Staff the Day could not of gone any better. We got married in the Blenhein suite not the biggest suite but the number of guests we had it was just perfect. The staff could not have gone out there... More

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mango15, Guest Relations Manager at Crowne Plaza Liverpool - John Lennon Airport, responded to this review

Thank you jeffkelly561 for taking the time to post a review of your wedding and stay at Crowne Plaza Liverpool John Lennon Airport. It was a pleasure to host your special day and I hope we provided you and Pamela with many special memories to look back on in your future years of marriage. Many thanks for choosing us to... More

London, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 1 week ago

We arrived at this hotel having booked a deluxe room on arrival we were given a standard room trusting the staff to know what they was doing and the room being of a good standard we did not know this was not the room we booked. The receptionist again not knowing what she was doing tried to charge me for... More

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mango15, Guest Relations Manager at Crowne Plaza Liverpool - John Lennon Airport, responded to this review

Thank you for taking the time to share your views regarding your stay with us at Crowne Plaza Liverpool John Lennon Airport. Please email myself directly so that a conclusion can be brought to this matter with immediate effect. Many thanks Vicki Mangan gsm.cpliverpool@kewgreen.co.uk More

Scotland, United Kingdom
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 2 weeks ago

This was my frist time staying at this hotel. I really enjoyed the Art Deco inside this building. David lloyds next door to the hotel is free to use really enjoyed the outdoor pool. Everything about my stay was fantastic . James on reception was wonderful and so friendlyhe couldn't do enough for me. What a lovely young man he... More

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mango15, Guest Relations Manager at Crowne Plaza Liverpool - John Lennon Airport, responded to this review

Thank your for taking the time to post a review of your stay at Crowne Plaza Liverpool John Lennon Airport. I am pleased that you enjoyed your stay and our staff including James exceeded your expectations. We look forward to welcoming you back in the near future. Many thanks Vicki Mangan More

Senior Contributor
38 reviews 38 reviews
18 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We arrived 2 hours before check-in after earlier notifying the staff of our early arrival. After having a quite-frankly boring and lengthy conversation with a receptionist who told us we could not check in early as the hotel was full, a manager arrived and notified us that our rooms were in fact ready. The rooms were strangely decorated with a... More

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Lymington, United Kingdom
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
42 helpful votes 42 helpful votes
2 of 5 stars Reviewed 2 weeks ago

We stayed here for a stop-over for connecting flights via Liverpool Airport. When the new Liverpool Airport passenger terminal was opened in 1986 the old (1930’s) rather austere art-deco building stood derelict for over ten years but was then converted into a hotel. It is a grade II listed building so had to retain the original layout. This causes the... More

Was this review helpful? Yes 2
mango15, Guest Relations Manager at Crowne Plaza Liverpool - John Lennon Airport, responded to this review

Thank you WilburFlywheel for your extensive and detailed feedback. Please be assured that your concerns and challenges have been cascaded to all relevant departments for immediate action. Many thanks Vicki Mangan More

Liverpool, United Kingdom
1 review
2 of 5 stars Reviewed 2 weeks ago

Went to Gary Barlow Tribute evening tickets £26.00 each, inclusive of meal which we thought acceptable Unfortunately what we had hoped would be an enjoyable evening will be remembered for all the wrong reasons On arrival we asked for a bottle of rose wine and were astounded when a bottle of Echo Falls was put on the bar and even... More

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IHGCare, Guest Relations Manager at Crowne Plaza Liverpool - John Lennon Airport, responded to this review

Dear 122stefash, Thank you for taking the time to post a review about our property. Our goal is to provide excellent guest experiences but it is regretful that we weren't able to do so on this occasion due to your dining experience being below par. Kindly be assured that your feedback is noted and will be used to consider for... More

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Additional Information about Crowne Plaza Liverpool - John Lennon Airport

Address: Speke Boulevard | Speke, Liverpool L24 8QD, England
Phone Number:
Location: United Kingdom > England > Merseyside > Liverpool
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Crowne Plaza Liverpool - John Lennon Airport 4*
Number of rooms: 164
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Also Known As:
Crowne Plaza Liverpool - John Lennon Airport Hotel Liverpool
Crown Plaza Hotel Liverpool
Marriott Liverpool
Liverpool Marriott

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