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Crowne Plaza Liverpool - John Lennon Airport

4.0 of 5
Speke Boulevard | Speke, Liverpool L24 8QD, England
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Crowne Plaza Liverpool - John Lennon Airport
Ranked #31 of 100 hotels in Liverpool
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419 reviews from our community

Traveler rating
    161
    142
    52
    40
    24
See reviews for
Families
80
 
Couples
153
 
Solo
28
 
Business
90
 
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
London, United Kingdom
1 review
1 of 5 stars Reviewed May 17, 2013 NEW

I have stayed in this hotel over 15 times now purely for business and convienience. Hotel: The front door is 3 metres away from the Check-In desk, the doors are automatic and open by a sensor, this means that if it is a rainy, snowy or cold day the people waiting in the queue are blown away by the outside... More

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Southern England
Top Contributor
58 reviews 58 reviews
32 hotel reviews
Reviews in 42 cities Reviews in 42 cities
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed May 16, 2013 NEW

The conversion of the aerodrome building to this hotel was extremely well done, original feature blend with modern to give comfort and art deco style. A must for design fans, and aviation history! Located near various shops, and acouple of restaurants Toby and Diner. Room spacious and bed comfortable - ground floor, good bathroom with plenty of hot water and... More

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Newcastle upon Tyne, United Kingdom
Top Contributor
661 reviews 661 reviews
71 hotel reviews
Reviews in 114 cities Reviews in 114 cities
287 helpful votes 287 helpful votes
5 of 5 stars Reviewed May 6, 2013

We always stay at the Crowne Plaza when we go to Liverpool its the old airport entrance and wow have they preserved it. The entire building all classical Art Deco and absolutely pristine. The rooms are wram comfortable and spotless with Marshmallow beds. The staff are profesional and friendly the bar staff are exceptional and very funny. Just a great... More

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Derbyshire, England
Senior Contributor
31 reviews 31 reviews
11 hotel reviews
Reviews in 17 cities Reviews in 17 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed May 5, 2013

My wife and I had an overnight stay at the Crowne Plaza due to city centre hotels being full. A taxi from the hotel to the city cost £13. We had a little trepidation as some previous TA reviews were less than complimentary but they appeared to be unfounded. Check-in was straightforward, being dealt with in a prompt and friendly... More

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Coventry, United Kingdom
1 review
2 of 5 stars Reviewed May 3, 2013

Having been moved from the originally allocated room - due to them double booking my room; the one they moved me to (292) had no television; most of the tea making equipment, except the kettle. After they delivered the kettle I discovered there was no tea-spoon. Further, the heating display did not work and the bath was dirty. On a... More

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mango15, Guest Relations Manager at Crowne Plaza Liverpool - John Lennon Airport, responded to this review
May 9, 2013

Thank you for taking the time to write a review about your recent stay at Crowne Plaza Liverpool John Lennon Airport. I am delighted to inform you that we have a new Head Housekeeper who is implementing Our Brand standards, regarding the poor room preperation I sincerley apologize that your room was missing the basic items I can assure you... More

Lincolnshire
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed April 27, 2013

An excellent hotel. Staff very friendly and helpful. Most comfy bed i have ever slept in as bed had a topper etc, ordered same topper for own bed as soon as i got home, you can not go wrong staying at this hotel. The last time I was in this hotel it was the original speke airport 1978 the change... More

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mango15, Guest Relations Manager at Crowne Plaza Liverpool - John Lennon Airport, responded to this review
May 9, 2013

Thank you for your comments regarding your recent stay at Crowne Plaza Liverpool John Lennon Airport. Your comments have been shared to the whole team. We look forward to welcoming you back to Crowne Plaza Liverpool John Lennon Airport very soon. Many thanks Vicki Mangan More

Rugby, United Kingdom
Senior Contributor
22 reviews 22 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed April 26, 2013

Stayed over Easter and the hotel was busy. However as usual the staff were awesome, the room comfortable, David Lloyds excellent. However, you guys have still got a long way to go to get breakfast to the high standards it was a couple of years ago. Fortunately you've abandoned the mad system of tea and coffee on a table near... More

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See 2 more reviews by Dave W for Liverpool
mango15, Guest Relations Manager at Crowne Plaza Liverpool - John Lennon Airport, responded to this review
May 9, 2013

Thank you for your feedback regarding breakfast. We have made some adjustments to our staffing levels to ensure that this incident does not occur again in the future. I am pleased that you have welcomed back our coffee and tea table service, we are as a management team continually working to improve our service for our guests. I do look... More

Leeds, United Kingdom
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed April 23, 2013

We booked to stay overnight at the Crown Plaza with the facility of parking the car for a week, whilst we went on holiday. This is the second time we have used this facility. The staff were friendly and helpful. A parking spot was allocated in the disabled bay at the front of the hotel and our bags were taken... More

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mango15, Guest Relations Manager at Crowne Plaza Liverpool - John Lennon Airport, responded to this review
May 9, 2013

Thank you for your review of Crowne Plaza Liverpool John Lennon Airport, I have shared your review with the team and we all look forward to welcoming you back in the near future. Many thanks Vicki Mangan More

London, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 of 5 stars Reviewed April 21, 2013

I honestly would never recommend this hotel to anyone. Filthy is the only word i can describe it as. Positives- the front desk staff have always been friendly and helpful. The gym agreement with David Lloyd is wonderful. The common areas are clean and presentable. Negatives- where do i start! My room wasn't cleaned properly on arrival or at all... More

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IHGCare, Director of Sales at Crowne Plaza Liverpool - John Lennon Airport, responded to this review
May 7, 2013

Dear onholidaylover, Thank you for posting a review of our property. I appreciate and wish to thank you for the kind remarks for the front desk staff. I am sorry we were not able to exceed or at least be at par with your expectation specifically with the room conditions. Rest assured that your comments will be reviewed by our... More

Klaipeda, Lithuania
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed April 21, 2013

There is definitely something wrong with the hotel management going on, as it has worsened since my last stay, that was a year ago. Firstly- poor platinum recognision. We did get club lounge access, but no room upgrade and we were told every hour of late check-out would cost 10 pounds. I inicially asked for 15:00 check-out, and was finally... More

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mango15, Guest Relations Manager at Crowne Plaza Liverpool - John Lennon Airport, responded to this review
May 9, 2013

Thank you for taking the time to review Crowne Plaza Liverpool John Lennon Airport, I would like to convey my sincere apologies for the challenges you faced during your stay. We are at present going through changes with our front desk and Club Lounge team members. I would like to assure you that this is not the usual high standard... More

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Additional Information about Crowne Plaza Liverpool - John Lennon Airport

Also Known As:
Crowne Plaza Liverpool - John Lennon Airport Hotel
Crowne Plaza Liverpool - John Lennon Airport Hotel Liverpool
Crowne Plaza Liverpool
Crown Plaza Hotel Liverpool
Marriott Liverpool
Liverpool Marriott
Address: Speke Boulevard | Speke, Liverpool L24 8QD, England
Phone Number:
Region: United Kingdom > England > Merseyside > Liverpool
Amenities:
Bar/Lounge Business Center Fitness Center Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#14 Luxury Hotels in Liverpool
#24 Business Hotels in Liverpool
#31 Family Hotels in Liverpool
Price Range: $
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Our friendly Concierge will greet you on arrival at the hotel, a former Art Deco airport terminal building. Take in the vintage aircraft stationed outside the entrance and step into Crowne Plaza Liverpool-John Lennon Airport's Lobby and lounge, where thousands of fans greeted The Beatles in their 60s heyday. Your sumptuous room or suite awaits, or you can head next door for complimentary use of the facilities at David Lloyd Leisure Centre. Crowne Plaza Liverpool-John Lennon Airport is 1 mile from Liverpool-John Lennon Airport and 1 mile from Liverpool South Parkway rail station, with direct trains to the city centre in 15 minutes. Leave your vehicle in our complimentary car park and stroll 20 minutes to Speke Hall, a gorgeous Tudor manor house nestled in the woods. Meet colleagues or clients at nearby businesses such as Jaguar Cars and Shop Direct, or invite 300 to banquets and conferences in our 12 elegant meeting rooms. Our Art Deco Starways Restaurant backs onto the former runway, and you can order from 24-hour in-room dining. For a stylish base in a convenient location, you'll find that the long and winding road leads to Crowne Plaza Liverpool-John Lennon Airport. ... more   less 
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Crowne Plaza Liverpool - John Lennon Airport
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