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Crowne Plaza Liverpool - John Lennon Airport

4.0 of 5 Speke Boulevard | Speke, Liverpool L24 8QD, England
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Crowne Plaza Liverpool - John Lennon Airport
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Crowne Plaza Liverpool - John Lennon Airport
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670 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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cheshire uk
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

We are regular travellers to this hotel in particular, booking a suite every time as we like to making use of the facilities that come with this. Unfortunately this will most likely be the last time we stay at this hotel. We travelled between Christmas and New Year for a mini break. On arrival, we attempted to check in 1... More 

Was this review helpful? Yes 2
mango15, Guest Relations Manager at Crowne Plaza Liverpool - John Lennon Airport, responded to this review

Thank you for your review of your stay at Crowne Plaza Liverpool John Lennon Airport, please accept my apologies on behalf of all of the team here for your dissatisfaction during your stay. I am pleased that since your communication with IHG they have compensated you for the challenges you faced. Kind regards Vicki Mangan Guest Service Manager More 

London, United Kingdom
Contributor
18 reviews 18 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed here for business, room a god size with good amenities but down side was beds are very soft. Food is where the hotel was really let down, I was late arriving at the hotel so ordered room service, food arrived cold and soggy, as for replacement and was not much better. Was then too late to mess about any... More 

Was this review helpful? Yes 2
wirral
Contributor
16 reviews 16 reviews
13 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed Friday 9th jan Check-In was basic no effort to make a conversation or tell us breakfast times for Saturday we had to ask this, room clean tidy bed very comfy 4am fire alarm was a shock but safe to works very well haha Issues in room is housekeeping need to spend bit more time in bathrooms as shower curtain... More 

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Pori, Finland
Senior Contributor
37 reviews 37 reviews
27 hotel reviews
60 helpful votes 60 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I'm originally from Liverpool... I last visited this place in the late 70s as a small child when it was still a working airport, I'd been meaning to check this hotel out for years and now finally got round to it (I usually stay at the Holiday Inn Liverpool City Centre). This was a two night stay, but on two... More 

Was this review helpful? Yes 1
Contributor
16 reviews 16 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stoped here on a Friday and sat night this is our second visit to this hotel we love it the hotel is clean the staff are so friendly the food is nice the room was clean there is shopping just across the road can't wait to stop here again

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Loughborough, United Kingdom
Contributor
15 reviews 15 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed here with my husband for two nights between Christmas and New Year. The building is very impressive, as is the interior design, furniture, fixture and fittings. Great attention has been paid to detail and the overall effect is plush and impressive. We were given a ground-floor room with (unexpectedly) two double beds. The bathroom was lovely and the... More 

Was this review helpful? Yes 1
Wales
Contributor
19 reviews 19 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 3 weeks ago

What we paid was reasonable for the stay - which included parking whilst away and a transfer to and from the airport. HOWEVER - the transfers were far from straightforward- the taxi company took us past the roundabout turning to the airport and to a bus shelter in a remote car park about 1/2 a mile from the terminal building... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Crowne Plaza Liverpool - John Lennon Airport, responded to this review

Dear welshtraveller007, Thank you for sparing some of your precious time to bring this matter to our attention. Though we are very thankful for the generous ratings you have given our property and services, we noticed that you were not able to fully enjoy your stay with us due to some charges. In our effort to attain 100% guest satisfaction,... More 

Senior Contributor
28 reviews 28 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Well we booked this lovely hotel through the holiday extras firm offering the parking needed for our trip to Barcelona and an overnight stay for £99. The hotel is lovely and pleasant given that it's the former terminal building for the former speake airfield. However, a word of caution. Too Many noisy "townies/scallies" and neer do wells seem to be... More 

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IHGCare, Guest Relations Manager at Crowne Plaza Liverpool - John Lennon Airport, responded to this review

Dear Paul B, Thank you for taking the time to share your thoughts regarding your stay at our hotel. We are pleased to read that you found our property to be pleasant and lovely. However, we sincerely apologize the noise challenges may have caused you which prevented your from fully enjoying your stay. It is certainly not our intent to... More 

Rugby, United Kingdom
Top Contributor
54 reviews 54 reviews
22 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We've been visiting this hotel for years and have noted before how great the hotel is, especially the staff, but why oh why is breakfast still a shambles? You know how many people are in the hotel and your years of experience will mean you can predict on any given day what time people want to eat. So why does... More 

Was this review helpful? Yes 3
Liverpool, UK
Contributor
20 reviews 20 reviews
10 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Pretty darn close to perfect! Stayed for one night for a wedding and was very impressed. Loved the Art Deco theme throughout - really thoughtfully done. Check-in was fine, room (2nd floor club level a must) was excellent - towels and bedding really soft. Food was fantastic, both the meal and breakfast. Staff were really friendly (except the security guard... More 

Was this review helpful? Yes
mango15, Guest Relations Manager at Crowne Plaza Liverpool - John Lennon Airport, responded to this review

Thank you for reviewing your recent stay at Crowne Plaza Liverpool John Lennon Airport. I am very pleased you enjoyed your stay with us. I look forward to welcoming you back. Kind regards Vicki Mangan Guest Services Manager More 

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Additional Information about Crowne Plaza Liverpool - John Lennon Airport

Address: Speke Boulevard | Speke, Liverpool L24 8QD, England
Phone Number:
Location: United Kingdom > England > Merseyside > Liverpool
Price Range (Based on Average Rates): $
Hotel Class:4 star — Crowne Plaza Liverpool - John Lennon Airport 4*
Number of rooms: 164
Reservation Options:
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Also Known As:
Crowne Plaza Liverpool - John Lennon Airport Hotel Liverpool
Crown Plaza Hotel Liverpool
Marriott Liverpool
Liverpool Marriott
Hotel Style:
#17 Luxury Hotel in Liverpool
#23 Business Hotel in Liverpool
#37 Romantic Hotel in Liverpool

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