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Crowne Plaza Liverpool - John Lennon Airport

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Speke Boulevard | Speke, Liverpool L24 8QD, England
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Crowne Plaza Liverpool - John Lennon Airport
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Crowne Plaza Liverpool - John Lennon Airport
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699 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 days ago NEW via mobile

The Crowne Plaza is situated in a lovely Art Decco building. The building has been well converted and provides a selection of comfortable, clean and well furnished rooms. We stayed just one night by would happily return. The breakfast was well prepared and delicious.

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Marlborough, United Kingdom
Top Contributor
89 reviews 89 reviews
18 hotel reviews
51 helpful votes 51 helpful votes
3 of 5 stars Reviewed 2 days ago NEW via mobile

Interesting retro style building, almost expect the cast from Grease to suddenly appear. Lots of parking BUT make sure you log you car on the system in reception to avoid a ticket as its run by a separate company. Reception very friendly and checking in and out fairly quick and painless. Rooms good lots of space and very comfortable beds,... More 

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Gloucester, United Kingdom
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Visited recently on business and couldn't have been happier. Great staff and product. Really clean room. Food was perfect, just what I needed. The hotel is a credit to the company and I hope that I will be back to visit again very soon.

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Birmingham, United Kingdom
2 reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

Hotel itself is nice but the 'transfer service' to the airport is awful. The hotel doesn't have a transfer bus, they use a local taxi firm who seem completely unreliable. For our flights out, the taxis that had been booked in advance were between 30 and 45 mins late (lots of guests standing around wondering what was happening) for a... More 

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Senior Contributor
30 reviews 30 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 1 week ago

Long queue at reception with only one person on and no back up. Electronic room key did not work so back to the same busy reception again. Lots of parking charge machines and having to register the car. Restaurant behind bar noisy. Service good but long wait. Service charged added on rather than being offered the option to add on.

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London, UK
Top Contributor
73 reviews 73 reviews
45 hotel reviews
93 helpful votes 93 helpful votes
3 of 5 stars Reviewed 1 week ago

Fantastic art deco hotel near to the airport (but not anywhere else by the way). Rooms were well furnished, clean and easily accessible wifi. Reception staff were good. Let me get to the main focus of this report - the food. And yes there is a wide ranging very well presented menu suitable for all tastes (bar food and a... More 

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mango15, Guest Relations Manager at Crowne Plaza Liverpool - John Lennon Airport, responded to this review

Thank you SimonndJulie for taking the time to review your stay with us here at Crowne Plaza Liverpool John Lennon Airport, I am pleased you enjoyed your stay with us. Please accept my apologies regarding your dining experiences whilst staying with us and please be assured you feedback will be cascaded to the chef and his team for their investigation.... More 

bristol
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Arrived Sunday, restaraunt not open on Sunday, bar serves some food. 😯 tidy clean hotel, breakfast average bit greasy hot food.tiny croissants didn't taste fresh. Room okay but smelt of manky a/c and shower great but occasionally turned ice cold then scorching hot! Although not repeated 2nd night. Nice art deco features around hotel, old airplanes outside restaraunt.

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Stourport on Severn, United Kingdom
Contributor
18 reviews 18 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

I have stayed many times at this hotel over the last 5 years and it never fails to impress me, the staff are friendly the food is good (if a little pricey) its like a set from Poirot, the hotel was once the old airport building and it retains many art deco features

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NE England
Contributor
20 reviews 20 reviews
10 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 1 week ago

Went for a very reasonable package with hotel. Room, parking for a week, two course dinner. All of the above was great and well worth it. But (there is always a but). We had booked transfers to the airport for 8 with ski gear. There was a host of other folks in line waiting patiently. To be frank leave plenty... More 

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mango15, Guest Relations Manager at Crowne Plaza Liverpool - John Lennon Airport, responded to this review

Thank you Owen KR for your feedback regarding your stay with us here at Crowne Plaza Liverpool John Lennon Airport. Please accept my sincere apologies that the taxi company could not accommodate your sporting equipment. I have since held a meeting with the company and they have assured me that they will provide adequate transport for our guests when booked... More 

Liverpool, United Kingdom
Senior Reviewer
10 reviews 10 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

We stayed the week after Valentines and upgraded to a suite. A beautiful room overlooking the front of the hotel. The little touches like the complimentary wine and fruit and use of the club lounge help to make your stay more luxurious. Both our evening meal and breakfast were delicious and a late checkout was the icing on the cake.... More 

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