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Crowne Plaza Liverpool - John Lennon Airport

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Speke Boulevard | Speke, Liverpool L24 8QD, England
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Crowne Plaza Liverpool - John Lennon Airport
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Crowne Plaza Liverpool - John Lennon Airport
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769 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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United Kingdom
Level Contributor
96 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

The hotel is a tasteful conversion of one of the original terminal Art Deco buildings. We stayed before an early morning flight. The deal included car parking for 10 days and a three course meal the night before. It was only £127 with holiday Extras for a family of four. I would stay again at that price if faced with... More 

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Level Contributor
69 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Love to visit this hotel as the rooms are so comfortable and clean. This must be one of the best hotels in the area and you can get a really good deal on the net. The decor in the hotel is great and sets a nice tone. Staff are pleasant and helpful. Free access to the gym also.

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Yorkshire
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Very clean hotel with a good furnished bedroom, decent shower, toiletries but no view. Breakfast good but diner very basic,food self served on cold plates, and cutlery and condiments missing from tables. Had to wait for extra food as the main course and sweets, even though our party were in at a booked time, were in short supply. Drinks very... More 

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Cleckheaton, United Kingdom
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago

the rooms were really nice the beds wonderfully comfortable. Unfortunately the restaurant ran out of soup and desert and we had to stand and wait for extra food to come. It was disappointing to find that 10% was added to anything purchased at the bar without being told of this.

Was this review helpful? Yes 1
Exeter
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here for one night during Graduation Week, the hotel is in the old airport terminal and styled with Art Deco theme. Huge room with two big double beds and a beautiful bathroom. The beds were really comfy and they even gave you little sleep spray toiletries to help your slumber! The hotel is set back from the main... More 

Was this review helpful? Yes 1
Level Contributor
317 reviews
104 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
2 of 5 stars Reviewed 1 week ago

Visit started out very well with an upgrade to Club status. It went downhill from then on. Club lounge was very poor.i was only guest using. Had 2 cans of beer on offer.snacks none really available. Bar food I though was going to be good. Fish chips mushy peas. Service was quiet poor n bar despite a lot of staff.... More 

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Southampton, United Kingdom
Level Contributor
57 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed for one night as part of an organised trip. No complaints at all. Very nice hotel. Spotlessly clean. Hot shower with good power. Big fluffy towels. Complimentary bottled water, toiletries and tea and coffee making facilities. Handy hairdryer. No noise at all from nearby airport. Friendly helpful staff. Food very good with plenty of choices. No problems with the... More 

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Middlesbrough, United Kingdom
3 of 5 stars Reviewed 1 week ago

Stayed two nights lovely hotel, excellant room. Really a shame about our breakfasts both days the full English was all dried up in the turrines, eggs hard, black pudding rock hard could not even cut it, beans dried up, mushrooms no taste also dried up. The toast machine had been turned up all the toast came out black. Really spoiled... More 

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mango15, Guest Relations Manager at Crowne Plaza Liverpool - John Lennon Airport, responded to this review

Thank you for your feedback regarding your stay and in particular your breakfast experience. Please accept my sincere apologies for the shortfall in service during your stay with us and please be assured your points have been addressed with our team here at Crowne Plaza Liverpool John Lennon Airport. Kind regards Vicki Mangan Guest Services Manager More 

5 of 5 stars Reviewed 1 week ago

My friend and I stayed here and would definitely stay again. The room was clean and the hotel was well presented. The staff were friendly and very helpful. I needed a boarding card printed and reception were lovely and very helpful. Excellent hotel.

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mango15, Guest Relations Manager at Crowne Plaza Liverpool - John Lennon Airport, responded to this review

Thank you Laura O for your recent review of your stay here at Crowne Plaza Liverpool John Lennon Airport. I am pleased you enjoyed your stay and that we where able to aide you on your onward journey. We look forward to welcoming you back in the near future. Kind regards Vicki Mangan Guest Services Manager More 

Wolverhampton, England, United Kingdom
Level Contributor
32 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed 2 weeks ago

My friend and I stay here with a coach trip on 18th July. The hotel is very nice, clean and comfortable however the dining area was a different story, completely disorganised. The staff were very young and tried very hard however the head waiter was missing and when he was there was totally disorganised. When we went into the dining... More 

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mango15, Guest Relations Manager at Crowne Plaza Liverpool - John Lennon Airport, responded to this review

Thank you for taking the time to review your stay here at Crowne Plaza Liverpool John Lennon Airport. I am pleased that you enjoyed your meal and I am disappointed that we did not meet your service expectations. Please be assured that your feedback will be investigated and acted upon. Please do not hesitate to contact me to arrange any... More 

Hotel Review Summarization

What travelers say

  • Art deco(8)
  • David Lloyd(5)
  • Car park(3)
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