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Marine Terrace | Waterloo, Liverpool l22 5PR, England
Hotel amenities
Royal Hotel
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93 reviews from our community

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Date Rating
Kent
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed April 27, 2013

Arrived at this hotel as was recommended by work colleague. The hotel was very grand upon arrival, lady on reception was lovely and helpful. I was on the very top floor and the room was gorgeous- giant flat screen tv, gorgeous bed and furniture abd very clean. I then went into the bathroom which was also very,very nice. There is... More

Was this review helpful? Yes 1
GordonDirector, Owner at Royal Hotel, responded to this review
May 8, 2013

Thank you for your review. I am pleased you enjoyed your stay and we look forward to welcoming you back soon Regards Gordon More

uk
Contributor
15 reviews 15 reviews
8 hotel reviews
Reviews in 12 cities Reviews in 12 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed April 20, 2013

Stayed for a night and was ok. The room was a little tired but the bed was comfy. There was an Issue with the hot water, but this was sorted at the end of the stay with an suitable outcome. The bar food was good, but had to wait for half an hour for it, which a little disappointing. The... More

Was this review helpful? Yes 1
GordonDirector, Owner at Royal Hotel, responded to this review
April 26, 2013

Thank you for your review. The hotel was experiencing a slight problem with one of the boilers during your stay, however, as you state, it was sorted and we continue to monitor the water as a precaution. With regards bar meals and half hour wait. All of our food is freshly cooked to order and as such takes time to... More

Birmingham, United Kingdom
Top Contributor
99 reviews 99 reviews
20 hotel reviews
Reviews in 45 cities Reviews in 45 cities
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed April 12, 2013

We stayed here a month or so ago, and had a nice weekend, in a pretty average hotel. Reading some of the other reviews (and hilarious responses!) I have to agree about the cold. It would be nice to arrive to a cosy room on a freezing day, and we also had to ask reception a couple of times to... More

Was this review helpful? Yes 1
GordonDirector, Owner at Royal Hotel, responded to this review
April 24, 2013

Thank you for your average review More

Dublin, Ireland
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 8, 2013

We have stayed in this hotel twice now and on both occasions found the staff to be very friendly and helpful. The rooms are lovely if lacking a few subtle details that would improve them. There is nothing wrong per se more a few things than aren't quite right with them. However the rooms, we have stayed in, were sizeable... More

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GordonDirector, Owner at Royal Hotel, responded to this review
April 24, 2013

Thank you for your review. You mention that our rooms could do with some subtle details yet omit what these are. We are curious More

Derbyshire
Contributor
16 reviews 16 reviews
8 hotel reviews
Reviews in 11 cities Reviews in 11 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed April 8, 2013

Stayed at the hotel whilst visiting the grand national. South street is just a few minutes walk away with some good bars and restaurants. The staff at the hotel were very helpful. Rooms are basic but clean.

Was this review helpful? Yes
GordonDirector, Owner at Royal Hotel, responded to this review
April 9, 2013

Thank you for your review Regards Gordon More

Biberach (Riss), Germany
Senior Contributor
49 reviews 49 reviews
32 hotel reviews
Reviews in 27 cities Reviews in 27 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed April 4, 2013

The rooms have a decent size (say, some 14 m2) and with the typical British decoration you'd expecting in a building with a classical look and feel. The bathroom is well equipped, has a comfortable space and it eventually brings everything you'd need – including warm towel rack. The rooms also provide you with a wall trousers’ presser. The internet... More

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GordonDirector, Owner at Royal Hotel, responded to this review
April 9, 2013

Hi, Thank you for your review. We have been looking into a higher speed internet access, however for some reason, the Waterloo area is not served well. Our current provider has not installed infinity yet, so at peak times, access may be slow. However, we are due to change suppliers shortly and we should be offering all our guests "superfast"... More

Derbyshire
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed April 1, 2013

We had a most enjoyable stay at the Royal recently. This hotel is so very well managed and everything was excellent. The whole place was beautifully clean and nothing was too much trouble. Lovely staff on every level and the food was exceptional. Okay, the heating might have gone off in the middle of the day and we are in... More

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GordonDirector, Owner at Royal Hotel, responded to this review
April 2, 2013

Thank you for your review I am pleased to hear you enjoyed your stay. More

Britannique en France
Senior Contributor
33 reviews 33 reviews
22 hotel reviews
Reviews in 28 cities Reviews in 28 cities
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed March 27, 2013

Although the staff were nice, this hotel disappointed hugely. I remembered it from many years ago when I lived in the area. When we arrived, no room in the car park, but plenty of space outside. No heating on in our room, so we told reception and went to eat in the bar. Still no heating when we went back... More

Was this review helpful? Yes 3
GordonDirector, Owner at Royal Hotel, responded to this review
April 2, 2013

I am sorry you did not enjoy your stay with us. I am puzzled as to the heat problem as most of our reviews state that the hotel is very warm. Maybe if you turned the thermostat on the radiator to the ON position, that might help or maybe if the heat was still not there after you say you... More

Leeds, United Kingdom
Top Contributor
75 reviews 75 reviews
10 hotel reviews
Reviews in 31 cities Reviews in 31 cities
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed March 6, 2013

Not a bad place but a touch of faded glory about it, nonetheless staff were friendly and breakfast good. Interesting location, wonder what it was like in its Regency hey-day? No wow factor for me but equally nothing at all to complain about or really pick fault at. Only one drawback was the arrival early morning of a big noisy... More

Was this review helpful? Yes 1
See 3 more reviews by Fauconberg for Liverpool
GordonDirector, Owner at Royal Hotel, responded to this review
March 11, 2013

Sir, Thank you for your review. I am concerned about the Bin Wagon as it is illegal to operate before set times. I have sent you a message to your tripadvisor account to enquire as to what day and time the bin wagon arrived as I wish to stop this nuisance for other guests. Could you please reply to me?... More

Norfolk
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed February 25, 2013

I have stayed here many times for business. Staff very friendly, welcoming and accommodating. Rooms clean and newly decorated. Comfy beds Parking right outside About £12 taxi to the centre of Liverpool Restaurant and bar are good Walking distance to Waterloo where there are other restaurants Breakfasts are freshly cooked. Great value compared with the chains Rooms on front overlook... More

Was this review helpful? Yes 1
GordonDirector, Owner at Royal Hotel, responded to this review
March 1, 2013

Thank you for your review, we look forward to welcoming you back to the royal hotel in the near future and if there is anything more we can do to make your stays with us more comfortable, please do not hesitate to contact me personally at the hotel. Regards, Gordon More

 
 
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Additional Information about Royal Hotel

Also Known As:
Royal Hotel Liverpool
Address: Marine Terrace | Waterloo, Liverpool l22 5PR, England
Region: United Kingdom > England > Merseyside > Liverpool
Amenities:
Bar/Lounge Beach Fitness Center Free Breakfast Free High-Speed Internet Free Parking Restaurant Room Service Wheelchair access
Hotel Style:
#15 Business Hotels in Liverpool
Price Range: $$
Official Description (provided by the hotel):
The Royal Hotel is a privately owned 25 bedroom 3 star hotel located at Waterloo in Liverpool - the hotel overlooks the Marine Gardens and the Mersey Estuary with views of The Wirral and North Wales in the distance - the Anthony Gormley Art Installation another place - which consists of 100 life-size iron men - is directly in front of the hotel - originally named the Crosby Seabank Hotel - this fine grade II listed building dates back to 1815 - just one year later on the 18th June 1816 - the first anniversary of the battle Of Waterloo - its name was changed to the Royal Waterloo Hotel and the District in which it stood adopted the name of Waterloo - today with its grand proportions and Georgian facade - much of the original character is retained - furnishings and decor have been selected to reflect the elegance of the era whilst at the same time ensuring that the surroundings are comfortable, relaxing and above all homely - set in the suburbs of Liverpool - We Are A 10 Minute Drive From The City Centre - Anfield And Goodison Stadiums and Aintree Racecourse - home of the Grand National - we are ideally situated close to the M62 and M57 motorways - with Liverpool Airport and all docks and ferry terminals nearby. ... more   less 
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Royal Hotel
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