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ibis Liverpool Centre Albert Dock

2.0 of 5 27 Wapping, Liverpool L18LY, England
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ibis Liverpool Centre Albert Dock
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ibis Liverpool Centre Albert Dock
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822 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Nelson-Tasman Region, New Zealand
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed yesterday NEW

Great location, rooms pretty standard but good, what you expect with what you pay for. Very handy location to shopping and Albert Docks, not far from train station. Staff a bit rough around the edges - fairly loud and sociable with each other - felt like i was interrupting them - especially in the evening. Wouldn't recommend eating here -... More 

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skelmersdale
Contributor
17 reviews 17 reviews
11 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Stayed here for one night as watching a show in the Echo Arena which is only over the road. From check in to check out everything was excellent. Staff are very friendly and efficient. Id requested a room on the 3rd floor which was granted and we had a lovely view of the Albert Dock and watched some canooists on... More 

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Holywell, United Kingdom
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

My wife and I stayed one Saturday night to attend a concert at the Echo Arena which is just across the road, Hotel is in a good location for the Arena and for Shopping,Bars,Clubs in Liverpool.Comfy Bed and great Shower,Very friendly and helpful staff, Michael at reception was very helpful ,.we were able to leave are car at the Hotel... More 

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Leeds, United Kingdom
Senior Contributor
23 reviews 23 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Free internet not working, Housekeeping staff entering room whilst a Do Not Disturb notice is hung on door. No milk, sugar or coffee available from Housekeeping, had to visit reception each day to get fresh supplies. otherwise the staff were good and enjoyed quiet room at back of hotel with good restful sleep Be warned that there is £5 per... More 

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Blackpool, England
Top Contributor
67 reviews 67 reviews
23 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed 1 week ago

Cannot understand why people put negative remarks about this hotel, as far as I'm concerned they are too fussy. Just had two nights here and everything was perfect. The bed and bedding was so comfy, best nights sleep I have had in a long time. The room was so pleasant and perfect for a couple of nights. The shower was... More 

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IbisLiverpool, General Manager at ibis Liverpool Centre Albert Dock, responded to this review

Thank you for choosing to stay with us and I am glad to hear that your stay with us was a memorable one! We look forward to welcoming you back to the hotel in the near future. Kind regards, Lisa Thornborrow General Manager More 

Merseyside
Reviewer
5 reviews 5 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 1 week ago

My wife and I stayed one night late December,I don't think we would stay again.The building is fairly modern , but it uses a lot of glass in its construction.We had no problem with the staff, they were friendly enough, the room was modern but there were no drawers and little hanging room when we arrived it was very cold... More 

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IbisLiverpool, General Manager at ibis Liverpool Centre Albert Dock, responded to this review

We appreciate you taking the time to provide us with such candid feedback of your stay. I am very sorry to hear that your stay did not meet expectations. Please email us with a phone number or email address so our Hotel Manager can discuss your issues personally. Kind regards, Lisa Thornborrow General Manager More 

Oswestry, United Kingdom
Senior Reviewer
8 reviews 8 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel was booked by the company, but I would definitely come back and stay. The hotel is very modern, the staff are welcoming and friendly, and the location is excellent. The double room I stayed in (#1) was spacious, bright and clean. The shower room was, again, bright, spacious and clean. The bed was very comfortable, especially the duvet... More 

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IbisLiverpool, General Manager at ibis Liverpool Centre Albert Dock, responded to this review

I am glad to hear that you enjoyed your stay with us and that you would recommend us to afriend. We hope to welcome you back to the hotel in the near future. Lisa Thornborrow General Manager More 

1 review
2 of 5 stars Reviewed 2 weeks ago via mobile

We booked a double room and we had two single beds pushed together which kept coming apart during the night and two single quilts which was extremely uncomfortable! We was also woken up at half past 7 in the morning by other guests and again at 8am by house keepers hoovering,

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IbisLiverpool, General Manager at ibis Liverpool Centre Albert Dock, responded to this review

We appreciate you taking the time to provide us with such detailed feedback about your stay. I am very sorry to hear that several things throughout your stay did not meet your expectations. Please note that your concerns have been passed on to our housekeeping management as well. We do hope you give us another chance as we will definitely... More 

Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

Good budget hotel . if you are looking for a no frills couple if nights maximum break , this fits the bill well . across the road from Albert dock and couple minutes walk to city centre . rooms clean and tidy . staff were lovely and helpful . would stay again .

Was this review helpful? Yes
IbisLiverpool, General Manager at ibis Liverpool Centre Albert Dock, responded to this review

Thank you for taking the time to review your stay with us. I am very pleased to hear that our staff made your stay pleasant.. Looking forward to seeing you again soon. Lisa Thornborrow General Manager More 

Saint Helens, United Kingdom
Contributor
11 reviews 11 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed at this hotel for our work's Christmas party. Staff were friendly and helpful, room was very clean and the bed was comfortable. Bathroom was a bit small but all you need really for a one night stay. The shower worried me at first being pod-like but it was OK. There was plenty of towels and more from reception if... More 

Was this review helpful? Yes
IbisLiverpool, General Manager at ibis Liverpool Centre Albert Dock, responded to this review

Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. Lisa Thornborrow General Manager More 

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Additional Information about ibis Liverpool Centre Albert Dock

Address: 27 Wapping, Liverpool L18LY, England
Phone Number:
Location: United Kingdom > England > Merseyside > Liverpool
Price Range (Based on Average Rates): $
Hotel Class:2 star — ibis Liverpool Centre Albert Dock 2*
Number of rooms: 127
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Priceline, Orbitz, Despegar.com, Agoda, ACCOR, TripOnline SA, Odigeo and Tingo so you can book your ibis Liverpool Centre Albert Dock reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Ibis Liverpool City Centre Hotel Liverpool
Accor Liverpool City Centre
Hotel Ibis Liverpool
Ibis Hotel Liverpool
Hotel Style:
#24 Business Hotel in Liverpool
#29 Family Hotel in Liverpool
#31 Romantic Hotel in Liverpool

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