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All 100 Liverpool hotels

BEST WESTERN Feathers Liverpool Hotel

3.0 of 5 Hotel   |   117 - 125 Mount Pleasant, Liverpool L3 5TF, England
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Ranked #48 of 100 hotels in Liverpool
A recent review
3 of 5 stars reviewed yesterday
Jen M Whitby, United Kingdom
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533 people have reviewed this hotel

Traveler rating
    105
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    103
    83
    72
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (119)
Date | Rating
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English first
Whitby, United Kingdom
Senior Reviewer
10 reviews 10 reviews
3 of 5 stars Reviewed yesterday NEW

The only negative point about our stay in Liverpool was this hotel. Even though the decor has been modernised, it's already looking worn, the chair in our room was damaged on the corner and the furniture scuffed around the edges. Our room was small, cramped and quite dark, it really needed lighter coloured decor. It was fairly clean except for... More

Was this review helpful? Yes 1
Banbury, United Kingdom
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed yesterday NEW

Only 10 -15 minutes walk to the centre of the city, meaning you don't have all the hustle and bustle on your doorstep if your looking for peace and quiet whilst still being close to all the attractions. Staff are so friendly and helpful, especially Laura and Stephen who helped us when we arrived on the Sunday afternoon. As we... More

Review collected in partnership with Best Western GB

Was this review helpful? Yes 1
Belfast, United Kingdom
Senior Contributor
26 reviews 26 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Just returned from a break which we got through a daily deal and we are glad we upgraded to the executive room for size & comfort although it was a 'bit worn', not what you would really expect from this style of room, I only booked it for the 4 poster bed as my wedding anniversary. This hotel is approx... More

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ottershaw, surrey
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Booked this hotel through a groupon deal and then upgraded a week before we arrived. When we got there the welcome was really friendly. We got to our room (N9) and we're very impressed with the room and the real rose petals scattered on the bed plus a card and Ferraro Rocher chocs, 2 mins later one of the staff... More

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Walsall, England, United Kingdom
2 reviews
2 of 5 stars Reviewed 1 week ago

A last minute overnight stay in Liverpool and now we can see why this hotel had vacancies. We were expecting more than the broom cupboard we got (Room 11 University Wing) for the £169 we paid for one night (Saturday 9th August 2014). The kettle lead was so short it had to be placed on the floor to enable it... More

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Vancouver, Canada
Contributor
17 reviews 17 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 1 week ago

I feel a little sorry for the employees at this hotel. They are very pleasant, and helpful, but the amenities at the hotel are just a little too outdated. There is no elevator, and the staircase is creaky and very narrow. The room was very small, but did contain the elements needed for a decent hotel stay. The bathroom was... More

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Amersham, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 of 5 stars Reviewed 2 weeks ago

The hotel is a little dated and the rooms are really quite worn now, as well as being on the small side. The staff are, however, really friendly, very helpful and attentive, which partly compensates for the quality of the accommodation. We stayed in the hotel in July, it was a warm day and we were disappointed to find that... More

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Borough Green, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is a very clean and tidy hotel with friendly staff from the reception to back room staff. Only stayed one night but had a great evening especially in the bar. 3 stars do not do this place justice. Would stay here again and recommend it to anyone.

Was this review helpful? Yes 1
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We stayed at this hotel over the weekend just for 1 night, When we arrived we were greeted by the most polite customer focused genuine lovely girl (her name was Laura). She made us feel so at home and mentioned everything on offer at the hotel from A to B. The room was lovely and the hotel was so clean... More

Was this review helpful? Yes 1
Belfast, United Kingdom
1 review
2 of 5 stars Reviewed 2 weeks ago

Very disappointing. Small, poorly lit, very uncomfortable room. Extremely hot with poor ventilation, no air-conditioning and no fan available. Hotel NOT SUITABLE for disabled...eg no lift, shower over bath, & Restaurant and bar in basement. Breakfast, limited choice of food, by 9am. Staff pleasant & friendly. Will NOT be staying in this Hotel again. Would NOT recommend it to a... More

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Additional Information about BEST WESTERN Feathers Liverpool Hotel

Address: 117 - 125 Mount Pleasant, Liverpool L3 5TF, England
Phone Number:
Location: United Kingdom > England > Merseyside > Liverpool
Price Range (Based on Average Rates): $
Hotel Class:3 star — BEST WESTERN Feathers Liverpool Hotel 3*
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Also Known As:
Feathers Hotel Liverpool

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Amenities

Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Airport Transportation
Hotel Class
Official Description (provided by the hotel)
Following major refurbishment in 2011 this famous city centre hotel is now part of the worlds largest group of independant Hotels, Best Western. Boasting over 80 ensuite bedrooms all with free WiFi, from superb standard rooms ideal for an overnight stay to stylish themed superior accommodation benefitting from period height ceilings, luxurious fixtures and more living space - great for longer breaks. Service here is always with a smile! Couple this with our renowned great breakfasts and you will not be disappointed with this latest Best Western Hotel. ... more   less 
Number of rooms
81

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2 questions
A TripAdvisor Member
1 month ago
A TripAdvisor Member
1 month ago

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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