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BEST WESTERN Feathers Liverpool Hotel

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117 - 125 Mount Pleasant, Liverpool L3 5TF, England
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BEST WESTERN Feathers Liverpool Hotel
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688 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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London, United Kingdom
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed yesterday NEW

Booked for me on a recent trip because of proximity to meeting. Very shabby and run down. Desk staff good, when they are there. Breakfast staff more interested in chatting than serving. Corridors littered with house keeping equipment. Radiators in room missing controls so no way to turn down heat. No one at "24 hour" desk to sort the problem.

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Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

This hotel is well situated, quirky old building, sorry no lift, but they do have ground floor rooms. We upgraded to suite, nice size(but had to chase up the extras bathrobes wine and waters),very clean and bed comfy. No need for a gym as the stairs will keep you fit. Food, well what can I say, dinner was excellent, good... More 

Was this review helpful? Yes 1
Gdansk, Poland
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 days ago NEW

Hotel has a convinient location for the visit to the University. In the walking distance from bus station and the citey center. Breakfest was tasty and not only english. Room was relatively small but clean and quiet.

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Newton Abbot, United Kingdom
Level Contributor
57 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

What do you get at The Feathers? City centre location..yes Warm welcome...yes Friendly staff... yes And the following added extras! In a premier room you get a non flushing toilet! A member of staff having a craft ciggie outside your bedroom window early in the morning! A very hot room. On complaining about the loo the suggestion you get is... More 

Was this review helpful? Yes 1

Travelers are raving about these Liverpool hotels

Surrey UK
Level Contributor
51 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

This is a charming and very welcoming hotel with a definite nautical feel! - rooms quite small be very clean. well appointed and comfortable beds. A great little bar down in the basement and excellent buffet breakfast. Reception staff also very friendly, bit out the centre, but there is excellent public transport

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Podgorica, Montenegro
Level Contributor
47 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

The breakfast was good - the classical British breakfast. Cannot complain about it. They provide coffees and biscuits in rooms. The rooms are not that spacious but it is clean. The only reason I give 4 stars and not 5 is because there were issues with internet.

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Telford, United Kingdom
Level Contributor
47 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 1 week ago

Hotel was clean and staff were friendly but the rooms were exceptionally small. Room 52 was at the very top of the building and the stairs were very long. The breakfast was actually spot on and the room service for drinks was very good. Well located for a night out and plenty of other happy guests too- would definitely recommend... More 

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2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago

We arrived to celebrate a special birthday. The reception although small was clean efficient and welcoming. The luggage was stored away so we could carry on our day until the rooms were ready. Our room right at the top of the hotel was comfortable and clean bathroom was tight but okay. The issue is the dark and dingy corridors and... More 

Was this review helpful? Yes 1
Grtr. Manchester
Level Contributor
53 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Having stayed at this hotel in September 2014 we were expecting the rooms to be of the same or similar size.....oh no!! We were allocated rooms A and D - very small doubles!! Thank god we were only staying 2 nights and not spending a lot of time in our rooms.....only sleeping!! The staff as before were very pleasant and... More 

Was this review helpful? Yes 1
Richmond, North Yorkshire, United Kingdom
1 review
3 of 5 stars Reviewed 2 weeks ago

My room was comfortable and clean, the bed was comfortable. The staff were accommodating and my only issue was poor internet connection; even though I raise the issue it took over 40 minutes to reboot the system so that I could access the internet.

Review collected in partnership with Best Western GB

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