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All 100 Liverpool hotels

BEST WESTERN Feathers Liverpool Hotel

3.0 of 5 Hotel   |   117 - 125 Mount Pleasant, Liverpool L3 5TF, England
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52%
Ranked #48 of 100 hotels in Liverpool
A recent review
3 of 5 stars reviewed 5 days ago
mattandlottie
  • Overview
  • Reviews (519)
  • Photos (136)
  • Amenities
  • Q&A (2)
  • Room tips (114)
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519 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (114)
Date | Rating
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English first
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 5 days ago NEW

Positives Good location, Staff very knowledgeable, dedicated and polite. Breakfast was very good. Bar area was OK. Big bed and very comfortable got 3 good nights sleep.(Go around the corner to Hope Street and check out the Philharmonic Pub - Spectacular and the Guinness is very good!) Negatives Room Uni 9 (top floor) was very tired looking and dark, the... More

Was this review helpful? Yes 1
Brighton, United Kingdom
1 review
3 of 5 stars Reviewed 1 week ago

Stayed over for a couple of nights for the Open weekend of golf. Friendly staff, typical tired decor of a Best Western (the 'Best Avoided' label always springs to mind but on such a busy weekend there was nowhere else I'm told!), good location and everything seemed to work in the bathroom. Main issue was how incredibly HOT the room... More

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Farmington, Connecticut
1 review
2 of 5 stars Reviewed 1 week ago

The service staff were wonderful and treated us to complimentary items but it did not nearly make up for the extremely poor accommodations. The room was the smallest I have ever seen for a high priced hotel. The room had no air, no working hot water and no working toilet. The shower couldn't even be used because the water pressure... More

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York, United Kingdom
Senior Reviewer
6 reviews 6 reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed one night in May 2014 on B&B checked in by a lovely receptionist ,room was small but did the job , but the heated towel rail was so close to the toilet that I burnt my arm on it , you couldn't avoid it , couldn't turn it down either , no thermostat on it , I made the... More

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scotland
Senior Contributor
22 reviews 22 reviews
12 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed 1 week ago

I don't think I've had cause to write poor reviews on very many occasions but after our one night stay at The Feathers (Best Western) in Liverpool I felt I had to go into print! We spent a delightful day at Hoylake, at The Open - enjoying good food, good company and good golf. We were looking forward to our... More

Was this review helpful? Yes 1
Bristol, United Kingdom
1 review
3 of 5 stars Reviewed 1 week ago

Warm staff, but the room was too small to open my case - even after being moved to a 'bigger room' than was first offered. It is close to the University, but that means it is away from most shops and restuarants.

Review collected in partnership with Best Western GB

Was this review helpful? Yes
Senior Contributor
31 reviews 31 reviews
17 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Hotel staff very helpful food very good service very haphazard and hut n miss no idea re cocktails no idea how to wait in tables my view from.experience very clumsy and very slow but food excellent had chump if lamb couldn't fault it.

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pontefract
Contributor
12 reviews 12 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Very friendly and helpful staff. Nice cooked breakfast. Clean and tidy. 10 min walk to shops and attractions. The only problems were the frosted glass windows in our room and no lifts. Would stay there again.

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Nuneaton, United Kingdom
Contributor
11 reviews 11 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I have stayed in quite a few Best Western hotels and this one isn't at the top of my list. Failing showers, very small rooms and no lift overshadowed the cleanliness, the hard working staff and the good food on offer. The bed was very comfortable, but was pushed against a wall making it very difficult to get out of... More

Was this review helpful? Yes 2
N Ireland
Top Contributor
61 reviews 61 reviews
26 hotel reviews
63 helpful votes 63 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Arriving at the hotel after driving up from London having received a text message to say the ferry were booked on that night had been cancelled. The hotel was easy to find and directed to the car park. The booking in process was smooth and efficient. Going to the room we went for a meal in the hotel this was... More

Was this review helpful? Yes 1
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Additional Information about BEST WESTERN Feathers Liverpool Hotel

Address: 117 - 125 Mount Pleasant, Liverpool L3 5TF, England
Phone Number:
Location: United Kingdom > England > Merseyside > Liverpool
Price Range (Based on Average Rates): $
Hotel Class:3 star — BEST WESTERN Feathers Liverpool Hotel 3*
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Also Known As:
Feathers Hotel Liverpool

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Amenities

Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Airport Transportation
Hotel Class
Official Description (provided by the hotel)
Following major refurbishment in 2011 this famous city centre hotel is now part of the worlds largest group of independant Hotels, Best Western. Boasting over 80 ensuite bedrooms all with free WiFi, from superb standard rooms ideal for an overnight stay to stylish themed superior accommodation benefitting from period height ceilings, luxurious fixtures and more living space - great for longer breaks. Service here is always with a smile! Couple this with our renowned great breakfasts and you will not be disappointed with this latest Best Western Hotel. ... more   less 
Number of rooms
81

Questions & Answers

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2 questions
A TripAdvisor Member
11 days ago
A TripAdvisor Member
11 days ago

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