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BEST WESTERN The Alicia Hotel

3 Aigburth Drive | Sefton Park, Liverpool L17 3AA, England
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1 room 1 guest
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BEST WESTERN The Alicia Hotel
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443 Reviews from our TripAdvisor Community

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Traveler rating
    161
    111
    74
    62
    35
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (79)
Date | Rating
  • English first
  • French first
  • Italian first
  • Swedish first
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  • All months
    (443)
  • Mar-May only
    (109)
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    (117)
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    (111)
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2 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We are coming upto our 1st year anniversary and been meaning for a while to write a review , our wedding was amazing at the Alicia , john the manager was really helpful through all the stages and including the wedding day itself all the bar staff were really nice and the food was absolutely lovely so overall would recommend... More 

Was this review helpful? Yes 2
York, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

Lovely location and friendly staff, but price not good for what you get. We had a refurbished room over looking the park fine but a bit tight on space. Pretty views through the holes in the net curtains a shame as it just lets the place and standard down. Bathroom very smart but very little water to the shower. Needs... More 

Was this review helpful? Yes 1
Alica_Hotel_GM, General Manager at BEST WESTERN The Alicia Hotel, responded to this review

Dear Quilla282, Many thanks for your recent review. Overall I am glad to hear you had a pleasant stay. I have looked into the issues of the net curtains in the room you stayed in, new voiles have been order. Please accept my apologies. Hotel rates are based on competitive pricing with the rest of the Hotel market in Liverpool.... More 

Leeds, United Kingdom
1 review
1 of 5 stars Reviewed 4 weeks ago

This is the first trip advisor review I have ever written - I wanted to warn people about the reality of this hotel. I was going to a friends wedding in Sefton Park and stayed here as it was within walking distance of the venue. I was given room 50 which was a standard double. The room was on the... More 

Was this review helpful? Yes
Alica_Hotel_GM, General Manager at BEST WESTERN The Alicia Hotel, responded to this review

Dear Steph, Thank-you for taking the time to leave us a review following your recent stay. I am sorry to read that you did not have a pleasant stay with us. I have looked into this issues raised and will act upon them accordingly to ensure the comfortable night’s stay for guests in the future. I can assure you no... More 

Travelers are raving about these Liverpool hotels

southern uk
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

last minute booked directly and got good deal..better than via agents. room was fine, huge towels, soft pillows and comfortable bed with crisp linen ..hospitality tray bit sparse, and only 1. shower gel etc seemed odd when rest of room fine...wondered if had not replenished ? It did not bother us as we were only there for the night but... More 

Was this review helpful? Yes
Alica_Hotel_GM, General Manager at BEST WESTERN The Alicia Hotel, responded to this review

Dear Isi b, Thank you for taking the time to review the Best Western Alicia Hotel. I am glad you had a pleasant stay. We look forward to welcoming you back in the future, Kind Regards, Matthew Sewell General Manager More 

Liverpool, England, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 5 weeks ago

After traveling 3 hours to get to the hotel checked in with my husband and children went up to the room after spending 10 min to find room as no number on the door we were treated with a 80s stlyle room looked ok at first did find a lot off faults with the room, went down next day to... More 

Was this review helpful? Yes
Alica_Hotel_GM, General Manager at BEST WESTERN The Alicia Hotel, responded to this review

Dear Nicci, Thank you for taking the time to comment on your recent stay. I am sorry to hear about the issues with the original room and not being to your liking, but I am glad to hear my reception team resolved it for you quickly when raised. As with the majority hotels rates will tend to fluctuate daily or... More 

Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 17, 2015

My new husband and I had our wedding reception at the Alicia on 10th July and we have no doubt now that we made the right choice!! Jen and John looked after us and made the whole process from start to finish a enjoyable and un - stressed one , they went above and beyond making sure our day went... More 

Was this review helpful? Yes
Alica_Hotel_GM, General Manager at BEST WESTERN The Alicia Hotel, responded to this review

Dear Jayne & Tom, Thanks for such a fantastic review! We so glad you had an amazing day and it was pleasure to look after. We really do have a great Wedding Team led by John & Jenny. We look forward to seeing you again soon, all the best for the future. Warm Regards Matthew Sewell General Manager More 

Falkirk
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed July 16, 2015

Nice, friendly hotel in a great location, very handy for a nice street full of pubs and restaurants. Right oposite a cracking park too and within walking distance of Liverpool city centre (half hours brisk walk) Room was fine if a little snug, staff very friendly. Would stay here again if visiting Liverpool.

Was this review helpful? Yes
Alica_Hotel_GM, General Manager at BEST WESTERN The Alicia Hotel, responded to this review

Dear Ian, Many thanks for taking time to post a review. I am happy to read you enjoyed your stayed and enjoy the local amenities that we have to offer. We look forward to welcoming you back to the BEST WESTERN Alicia Hotel in the future. Kind Regards, Matthew Sewell General Manager More 

Bury, United Kingdom
Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed July 16, 2015

Marvellous spot by Sefton Park close to Lark Lane, an oasis of a varirty of wonderful restaurants. The park is worth a visit. Hotel a few minutes frm town centre. Lovely spacious clean rooms.Very friendly helpful staff.

Was this review helpful? Yes
Alica_Hotel_GM, General Manager at BEST WESTERN The Alicia Hotel, responded to this review

Dear Frank, Thank-you for writing such a lovely review. I am glad to hear your enjoyed your stay and took the time to enjoy the local area. We look forward to welcoming you back to the BEST WESTERN Alicia Hotel in the future. Kind Regards, Matthew Sewell General Manager More 

Nantwich, United Kingdom
Level Contributor
27 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed July 6, 2015

pleasant location opposite Sefton park , interesting building good parking on site , staff generally pleasant seem unpressured due having two weddings over weekend , housekeeping needs to get hold of took twelve hours to get bathroom toiletries !!! Can be entertaining in rooms towards rear over function room . Plus point excellent breakfast served both mornings .

Was this review helpful? Yes 1
Alica_Hotel_GM, General Manager at BEST WESTERN The Alicia Hotel, responded to this review

Dear Merc593, Many thanks for timing the time to provide us with feedback from your recent stay with us. I am glad to see overall you had a pleasant stay with us; I have also passed on your kind comments to the Breakfast Team. We look forward to welcoming you back to the BEST WESTERN Alicia Hotel in the future.... More 

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