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BEST WESTERN The Alicia Hotel

3 Aigburth Drive | Sefton Park, Liverpool L17 3AA, England
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BEST WESTERN The Alicia Hotel
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497 Reviews from our TripAdvisor Community

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Rochdale, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed for 1 night on 6th Feb. Visiting city with friends. Hotel in a great location. Hotel staff were fantastic and couldn't do enough for us. The night porter was lovely but unfortunately I didn't catch his game.Room was lovely and breakfast delicious. I'd definitely stay again.

Helpful?
Thank Ciara H
Guildford, United Kingdom
1 review
1 of 5 stars Reviewed 1 week ago

All poor. My wife and I had single occupancy of 2 double rooms for 2 nights. The heating didn't work and was reported. A dirty towel from a previous occupant was still there. Half the light bulbs didn't work. The rooms were tiny for 2 people. We had to ask twice for soap in my wife's room. A used wine... More 

Review collected in partnership with Best Western GB

Helpful?
Thank Michael T

Travelers are raving about these Liverpool hotels

Falkirk, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago via mobile

We booked a nights stay in January online And as the prices were quite cheap I decided to go for a bigger room. The room was lovely king size bed, sofa and flat screen tv. The room was bright and clean the only down side was the bathroom which did not match the room and could use a little tlc.... More 

Helpful?
Thank DawnLouise144
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Visited 23 - 25th Jan Second time at the Alicia hotel. We'd booked on line and requested a specific room. We were greeted by a receptionist with a huge welcoming smile, looked up our details and mentioned we'd requested a particular room. He said he'd placed us in an adjacent room but would change us if it didn't meet our... More 

Helpful?
Thank James T
Alica_Hotel_GM, Manager at BEST WESTERN The Alicia Hotel, responded to this review

Dear James T, Thankyou for taking the time to review. We are extremely pleased that you chose to stay with us, once again and that we were able to meet your standards this time around. We hope we can welcome you back again in the near future were you can sample our breakfast and fantastic new cocktails in the bar.... More 

FALKIRK
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Visited on 17 Jan. Had opted for upgraded room and weren't disappointed. Hotel is very clean and room was nice. We were there to see city so didn't spend too much time in the room but from what we did it was lovely. Only fault would be the bathroom. The finish in there could be better to match the rest... More 

Helpful?
Thank SANDY-CSHORE
Alica_Hotel_GM, Manager at BEST WESTERN The Alicia Hotel, responded to this review

Dear SANDY-CSHORE, Many thanks for your review. It is great to hear that you enjoyed your stay with us and your visit to Liverpool. We are looking to improve our bathroom standard in some rooms in the near future. We look forward to welcoming you back in the not to distant future. Kind Regards John O'Neill Jnr Assistant Manager Tel-... More 

2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed 4 weeks ago via mobile

Stayed in hotel for one night and room was nice and clean but the rest was terrible. First was when we walked into the room, it was like walking into the fridge. Room was so cold and single glazed windows probably don't help. Then in the bathroom, there was a big window looking out onto the road and no curtains... More 

Helpful?
Thank Vitaliy V
Alica_Hotel_GM, Manager at BEST WESTERN The Alicia Hotel, responded to this review

Dear Vitaliy V, Thank you for review. Please accept my apologises that you stay was not entirely satisfactory. It is dissapointing to hear you encountered these issues with us. In the rare event when issues of this nature go unnoticed by ourselves we aim to rectify them as quickly as possible once they are brought to our attention. If you... More 

NOTTINGHAM
Level Contributor
72 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

Stayed at this hotel for one night with work so not sure about price but don't think it was too bad (around £50 perhaps including breakfast). The hotel is located right on the edge of Sefton Park, has free secure parking & within walking distance of a Lark Lane that consisted of plenty of bars & restaurants. Staff were friendly... More 

Helpful?
Thank STAR1980
Alica_Hotel_GM, Manager at BEST WESTERN The Alicia Hotel, responded to this review

Dear STAR1980, Thank you for taking the time to leave a review. Firstly, I am glad to hear that you found our staff friendly. However, it is disappointing that your entire stay was not satisfactory. From previous reviews, it is highlighted that we offer a very well presented breakfast but unfortunately this was not the case during your stay for... More 

Bebington, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 5 weeks ago via mobile

Stayed at the hotel for one night on 9th January. Hotel was very quiet as just after Christmas but none the less, we had a very comfortable visit. Our ensuite room was very nicely decorated and very pleasant, beds were comfy. Room temperature was good, complimentary tea and coffee, and our room overlooked Sefton Park. We had booked an evening... More 

Helpful?
Thank Cath M
Alica_Hotel_GM, Manager at BEST WESTERN The Alicia Hotel, responded to this review

Dear Cath M, Thank you for taking the time to review. It is great to hear that you enjoyed your stay with us as we aim to provide the best possible service. I have passed your kinds words on to Lisa, who is a valued member of our team. We look forward to, hopefully, welcoming you back in the near... More 

britain
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed January 2, 2016

Thank You so much for making our Daughter and Son in Laws wedding Amazing.My husband and i would like to commend you all on your hard work,all the staff were fantastic ( a great team).It was Perfect.x

Helpful?
Thank themerphs
Alica_Hotel_GM, Manager at BEST WESTERN The Alicia Hotel, responded to this review

Dear themerphs, Many thanks for your kind review. It is a pleasure to hear that you enjoyed your wedding experience with us. I have passed on your kind words to all of our staff, who were delighted to hear them. A fantastic day was had by all. Please accept all our best wishes. Kind Regards John O'Neill Jnr Assistant Manager... More 

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