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All 100 Liverpool hotels

BEST WESTERN The Alicia Hotel

3.0 of 5 Hotel   |   3 Aigburth Drive | Sefton Park, Liverpool L17 3AA, England (Sefton Park)
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59%
Ranked #47 of 100 hotels in Liverpool
A recent review
5 of 5 stars reviewed 4 days ago
Roisin0103
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  • Reviews (327)
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327 people have reviewed this hotel

Traveler rating
    108
    81
    56
    51
    31
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (58)
Date | Rating
  • English first
  • German first
  • Italian first
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English first
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

My husband and I recently married at The Alicia, and both us and our guests had a wonderful time. Staff couldn't have done more for us, worked tirelessly and no issue was too small. There were a number of children present and staff were willing and keen to make accommodations for them. Bridal suite was beautiful! Perfect end to a... More

Was this review helpful? Yes 2
Yorkshire, United Kingdom
1 review
1 of 5 stars Reviewed 1 week ago

Great western Alicia Liverpool I don't normally write reviews which is a failing on my part because I have visited and enjoyed staying at some great hotels. Sadly in typical English style we only write reviews when we have not seen what we expect. Let's start with the good things • This hotel is in a great location bordering Sefton... More

Was this review helpful? Yes
UK
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Booked last minute at this hotel, initially given twin room but when I queried this as we had booked a double we were imediately up graded to the Director's Suite!!!! I cannot express how wonderful the hotel and all staff are. The breakfast and restaurant food were superb. So much attention to presentation is faultless. Everything seems to run so... More

Was this review helpful? Yes 2
Alica_Hotel_GM, General Manager at BEST WESTERN The Alicia Hotel, responded to this review

Thank you for your kind review regarding your recent stay. I am sorry there was a little hiccup with the allocation of your room type but glad it was sorted promptly. All of the team here will be glad to see that their hard work gets noticed. Kind Regards, Paul Day General Manager More

Liverpool, United Kingdom
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We just got married here on the 4th July. We only booked it in April so not long to organise it. The hotel its self is beautiful and being set right in Sefton park which was very special to both of us made it perfect. Paul and Jenny could not have been more helpful right from the start. I am... More

Was this review helpful? Yes 1
Alica_Hotel_GM, General Manager at BEST WESTERN The Alicia Hotel, responded to this review

Hi Peter and Margaret, thank you for your kind review of your wedding here at Alicia Hotel. It was a pleasure from meeting you back in April right up until the day of the wedding to be involved in helping you create the day of your dreams in such a short time frame... I will pass on your kind comments... More

London, United Kingdom
Top Contributor
50 reviews 50 reviews
34 hotel reviews
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed 1 week ago

Lovely as a wedding venue - all ran very smoothly, nice setting - especially the garden! Bar a bit pricey - I expect to pay 4-50 a pint in London, not in Liverpool. But overall, an absolutely fabulous wedding. Food at the reception great - chicken roast for main that was absolutely delicious. Breakfast followed in this fashion - lots... More

Was this review helpful? Yes
Alica_Hotel_GM, General Manager at BEST WESTERN The Alicia Hotel, responded to this review

Thank you for your kind review regarding the wedding that you attended recently. I am glad that you all had an enjoyable day. I will pass on your kind words to all that were involved in making the day a success. Kind Regards, Paul Day General Manager More

Liverpool, United Kingdom
Contributor
18 reviews 18 reviews
13 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago

My daughter recently got married at the Alicia and we were delighted with the whole package from beginning to end. The staff made the whole experience seem very special and personal to us and couldn't have been more helpful. The weather on the day was a bit iffy so the outside chairs came indoors but when the sun came out... More

Was this review helpful? Yes 2
Alica_Hotel_GM, General Manager at BEST WESTERN The Alicia Hotel, responded to this review

Thank you for such a positive review of our hotel. We really do appreciate it and I will pass on your kind words to ll that were involved. Thanks once again Paul Day General Manager More

Lichfield
Contributor
19 reviews 19 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed at the Alicia for two nights recently as we were attending the Eagles concert at the Echo arena. The hotel is in a lovely area, directly opposite Sefton Park. There is plenty of secure, off road parking. The staff were extremely helpful and pleasant, particularly Rob the night porter. Our room(no 8 ) was fairly large and very... More

Was this review helpful? Yes 4
Alica_Hotel_GM, General Manager at BEST WESTERN The Alicia Hotel, responded to this review

Good Afternoon, Thanks for such a positive review. I will pass on your kind words to the team especially Rob who I know will be truly grateful. We hope to see you again next time you visit beautiful Liverpool Paul Day General Manger More

1 review
2 of 5 stars Reviewed 3 weeks ago

Very noisy because of back to back weddings, both music and people. But at the same time it suits a wedding venue, very nice décor / surroundings / rooms, and if you at a wedding the noise I doubt will be an issue. But for someone who wanted to spend 2 quite out of town nights....bad choice! cheaper rooms in... More

Review collected in partnership with Best Western GB

Was this review helpful? Yes
Alica_Hotel_GM, General Manager at BEST WESTERN The Alicia Hotel, responded to this review

Good Afternoon, Thank you for your review. I am sorry to hear that you had some disturbances throughout your stay. If you are intending on visiting Liverpool again in the near future please do contact me directly and I will ensure you are given a room away form any potential noise. Kind Regards, Paul Day - General Manager More

Windermere, United Kingdom
Top Contributor
90 reviews 90 reviews
21 hotel reviews
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The hotel looks ok from the outside, and has a nice enough hallway / reception area. We were given a room on the second floor which was a bit small but clean. The TV was broken and the toilet didn't flush properly. We reported this at reception and went for something to eat in the bar. The food in the... More

Was this review helpful? Yes
Alica_Hotel_GM, General Manager at BEST WESTERN The Alicia Hotel, responded to this review

Thank you for submitting your recent review. I do apologise that you experienced some maintenance issues whilst staying with us. Just like any house we do from time to time have things that break. We do have a rolling preventative maintenance program in place to try to eliminate these problems but sometimes get caught short. All of the problems you... More

Sydney, Australia
Senior Contributor
27 reviews 27 reviews
12 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed June 18, 2014

This is a small hotel opposite a lovely park, but a good way out of the city itself. They don't serve lunch - we had to walk about 15 minutes to a street where there were cafes. The room was comfortable, but small. The bar food was pretty dire, and service in the bar was patchy. The staff were pleasant... More

Was this review helpful? Yes
Alica_Hotel_GM, General Manager at BEST WESTERN The Alicia Hotel, responded to this review

Thank you for your recent review. I do apologise that you felt that the facilities were aimed at wedding receptions. The restaurant does from time to time get taken over by a wedding party or other private function but our Edwardian bar serves food all day and operates with the exat same menu as the restaurant for the convenience of... More

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Additional Information about BEST WESTERN The Alicia Hotel

Address: 3 Aigburth Drive | Sefton Park, Liverpool L17 3AA, England
Phone Number:
Location: United Kingdom > England > Merseyside > Liverpool > Sefton Park
Price Range (Based on Average Rates): $
Hotel Class:3 star — BEST WESTERN The Alicia Hotel 3*
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Also Known As:
Best Western Liverpool
Liverpool Best Western

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Amenities

Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service
Hotel Style
#29 Family Hotel in Liverpool
Hotel Class
Number of rooms
41

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