I purchased this deal again from KGB as I had a business meeting in Liverpool that week it was all a bit of a rush and I had not received my voucher code however the staff were extremely accommodating. I enjoyed the stay had a great nights sleep and would recommend to anyone wanting to visit Liverpool as a great...
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This hotel is old fashioned and is need of a huge refurbishment. Food was poor and cheap quality. Wouldn't recommend staying here!
Thank you for your comments regarding your recent experience with us. We appreciate your feedback,.
We do acknowledge the fact that a limited amount of rooms have not been updated yet but plans are in place to address these over the next few months.
The Devonshire House Hotel is still very good value for money in comparison to similar standard...
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I paid for 2 nights and stayed for one. It was so awful, I couldn't stand another night. Paint peeling off all ceilings.. The mattress was so thin it was like sleeping on a block of wood. The hotel smelt damp. The receptionist glared at us when we arrived, she was extremely curt & unwelcoming. Take my advice, don't stay...
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Thank you for leaving your feedback about the the Devonshire House Hotel on Tripadvisor.
Firstly please let me apologise for the unfortunate experiences you encountered at the Hotel. I can assure you that it is far from our intention to upset or distress any of our valued customers, but it is clear that we have failed you on this occasion....
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When you think "I suppose for the price it wasn't bad" you know it's not good. The Devonshire House is not even that good. Cheap but not cheerful. Dirty, smelly, so hot (with no heating on) that it's like being in a sauna, the worst beds I've ever seen (or slept in) in a hotel, terrible breakfast etc, etc.,... there...
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Dear Reviewer,
Thank you for taking the time to leave your invaluable feedback following your recent stay with us. I must apologise for what appears to be a shortfall in service I will investigate this matter fully and carry out any necessary re-training to ensure that this type of incident does not occur in the future Unfortunately I am unable...
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We were recommended the Devonshire Hotel as it was located near Anfield, Liverpool Football Club Stadium. We paid GBP90 for a double room for two nights (Fri & Sat) and GBP45 for the third (Sun). We did not realise that we were paying premium price just because there was a big football game at Anfield Stadium during the weekend. We...
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Dear Guest,
Thank you for leaving your feedback about the the Devonshire House Hotel on Tripadvisor.
Firstly please let me apologise for the unfortunate experiences you encountered at the Hotel. I can assure you that it is far from our intention to upset or distress any of our valued customers, but it is clear that we have failed you on...
More
I have read some other reviews about this hotel and see some paid only £30ish for a double room. We paid £97!! We were expecting something really nice for this. The pictures on the website made it look lovely. Unfortunately it is an old convent that hasnt really been modernised much! The bed was rock hard, it was boiling hot...
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Dear Mrs Brightside23
Thank you for your comments regarding your recent experience with us. We appreciate your feedback,.
We do acknowledge the fact that a limited amount of rooms have not been updated yet but plans are in place to address these over the next 12 months. The rates are set in line with demand and can change at anytime...
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Had an overnight stay here and paid £35 for a double room. Fantastic price for what was on offer.
This is a building seeped in history and you can tell that at one time it would have been a top hotel.
It's a little rough around the edges now, and it within the budget end of the market but still...
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Dear T D
Thank you for taking the time to write your review of our property, your comments are very much valued.
We really appreciate your comments Our staff members take their roles in our industry very seriously and try, every day, to provide that quality customer service, that our guests expect.
Our committment to investing in our property will...
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Stayed here recently for a weekend break up from London. For what we paid we weren't expecting much but we were so so so impressed with what we got for our small amount of money.
The rooms were spotlessly clean, brightly decorated, modern and very comfortable. There was plenty of wardrobe space for all us girls and the bathroom was...
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Dear KH8London
Thank you very much for your review. I am so happy to hear that you have enjoyed your stay with us! It is always a pleasure to pass on your great feedback to all staff especially Tom. Reviews like yours, motivates us to maintain and improve our level of service and hospitality and keeps us focused on achieving...
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My wife and I had a one night stay at the Devonshire, although the hotel is in need of refurbishment it was very clean, the staff very helpful and pleasant and the gardens well looked after, we had a meal in the restaurant, which is one of the rooms that looked as if it had been recently refurbished with a...
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Dear Guest
We always appreciate the positive comments left by the most important people in our world; our guests.
I am glad that you enjoyed your stay with us, and that our staff have gone above and beyond in terms of service.
Renovations are ongoing so that we may provide the very best in comfort to our customers.
Thank you...
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I cannot agree with some of the reviews I have read about this place. It's not the Hilton but that's not what you are paying for. For the amount we paid to stay (£30) I was impressed as we had a spacious, very clean room and the staff were absolutely amazing. It was our first visit but we were made...
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Dear Caroline,
Thank you for taking the time to write such a kind review of the hotel here on Trip Advisor.
I am extremely delighted you found us value for money, with friendly and helpful staff. I will pass on your kind words to the team It was great to read our staff assisted you. We are very proud of...
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