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All 99 Liverpool hotels

Premier Inn Liverpool - West Derby

Queens Drive | West Derby, Liverpool L13 0DL, England
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82%
Ranked #26 of 99 hotels in Liverpool
Certificate of Excellence 2013
A recent review
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277 people have reviewed this hotel

Traveler rating
    128
    99
    30
    13
    7
See reviews for
104
75
15
24
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (44)
Date | Rating
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English first
UK
Senior Contributor
39 reviews 39 reviews
6 hotel reviews
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I had already visited this hotel a year or so ago and came back because I had such a positive experience before. My return visit was just as positive: the welcome was friendly, the room was immaculately presented, the bed was very comfortable, the meals (dinner and breakfast) were great. I will definitely be returning again!

Was this review helpful? Yes
Kate R, Manager at Premier Inn Liverpool - West Derby, responded to this review

Dear ed603em. Thank you for your excellent 5 star review, I'm so pleased that you enjoyed your stay with us and your second visit was just as good as the first. Thank you for your fantastic comments about the service, the cleanliness and comfort of your room and the food. I hope we can welcome you back to the city... More

Liverpool, United Kingdom
1 review
4 of 5 stars Reviewed 1 week ago

Smashing & Great. 100% Surity for a Very Goodnight sleep. The location is great easy to find and everything you need is very near.Car park is massive & wonderful,very safe. Very nice area. The restaurant, oh it's splendid , unbelievable, amazing service. The staff are lovely & great. Totaly it's more than excellent.

Review collected in partnership with premierinn.com

Was this review helpful? Yes
Kate R, Manager at Premier Inn Liverpool - West Derby, responded to this review

Dear George A. Thank you for your great 4 star review, I'm so pleased that you enjoyed your stay with us. Thank you for your lovely comments about the staff, food and our services, I will pass on your fantastic feedback. I hope we can welcome you back to the city and Premier Inn West Derby Liverpool in the future.... More

Dublin, Ireland
Senior Reviewer
10 reviews 10 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This was the 2nd time I've stayed here. Found it very handy for getting to the football and also for getting to town. Staff super, hotel and room very clean. Food in the bar was great for breakfast and lunch.Would deffo stay there again.

Was this review helpful? Yes
Kate R, Manager at Premier Inn Liverpool - West Derby, responded to this review

Dear trentysarmy. Thank you for your excellent 5 star review, I'm so pleased that you enjoyed your stay with us thank you for your lovely comments about the staff, your room and food. I hope we can welcome you back to the city and Premier Inn West Derby Liverpool in the future. Kind regards. Kate More

Llanerchymedd, United Kingdom
1 review
5 of 5 stars Reviewed 2 weeks ago

We had a one night stay before visiting Alder Hey Hospital with my daughter. The service and welcome we had was brilliant. No complaint at all. Although we didnt sleep it wasnt the rooms fault they were very comfortable. we will be staying with you again soon.

Review collected in partnership with premierinn.com

Was this review helpful? Yes
Kate R, Manager at Premier Inn Liverpool - West Derby, responded to this review

Dear enid b. Thank you for your lovely 4 star review, I'm pleased that you enjoyed your stay with us and you found the staff and service brilliant and your room was comfortable. I hope we can welcome you back to Premier Inn West Derby Liverpool in the future. Kind regards. Kate. More

Durham, England, United Kingdom
Contributor
11 reviews 11 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 3 weeks ago

overall very happy with our stay - we arrived at 1.46pm to be told we would have to wait to check in as, check is was not until 2.00pm, I would of understood if I had arrived 2 hours early, but never the less we found the staff friendly and helpful. we had a comfortable nights sleep and the 12.00pm... More

Was this review helpful? Yes
Kate R, Manager at Premier Inn Liverpool - West Derby, responded to this review

Dear ljreid69. Thank you for your 4 star review, I'm pleased that you enjoyed your stay with us and you found the team friendly and helpful and enjoyed a comfortable nights sleep. I am very sorry that we could not check you in straight away, if we are busy the night before we can’t always provide an early check in,... More

Braintree, United Kingdom
1 review
4 of 5 stars Reviewed 3 weeks ago

Really enjoyed our stay at the premier inn. Love coming to Liverpool, great city. Will definitely stay at premier inn in the future. Only down side was that our room was the end of the corridor and was a little nosy when trying to sleep and the road outside is noisy but it is in a great location for the... More

Review collected in partnership with premierinn.com

Was this review helpful? Yes
Kate R, Manager at Premier Inn Liverpool - West Derby, responded to this review

Dear Elizabeth H. Thank you for your 4 star review, I'm pleased that you enjoyed your stay with us. I am sorry that you experienced some noise during your visit. If you visit us again then we will try to accommodate you in a room closer to the front of the hotel. I hope we can welcome you back to... More

Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Staff very helpful on arrival and easy checking , the room was a good size and the bathroom was nice and clean although could do with an update. Had dinner in the attached restaurant which was very nice. Overall a very comfortable stay.

Review collected in partnership with premierinn.com

Was this review helpful? Yes
Kate R, Manager at Premier Inn Liverpool - West Derby, responded to this review

Dear Bobcholmes Thank you for your 4 star review, I'm pleased you found our team friendly and accommodating and you found the bathroom clean, your comments on the facilities are always welcome as we are always looking to improve. I hope we can welcome you back to Premier Inn West Derby Liverpool in the future. Kind regards. Kate More

East Ayrshire, Scotland
2 reviews
5 of 5 stars Reviewed 4 weeks ago via mobile

This was our second stay at Derby Lodge. The hotel breakfasts were really nice but it's overwhelming asset is without doubt its staff. They are the most helpful, kindest and cheerful people one could meet and nothing was too much trouble for them. We would certainly stay here again.

Was this review helpful? Yes
Kate R, Manager at Premier Inn Liverpool - West Derby, responded to this review

Dear Annbluesky. Thank you for your excellent 5 star review, I'm pleased that you enjoyed your stay with us and thank you for your fantastic comments regarding the staff here at Premier Inn West Derby Liverpool, I will certainly pass on your lovely comments to them all. We hope to welcome you back soon. Kind regards Kate More

Aarhus, Denmark
1 review
5 of 5 stars Reviewed March 12, 2014

A great place to stay. Location is good for both LFC and EFC games and the city center is only 10 minutes away. Friendly staff, good parking facilities and great rooms. The restaurant needs to be better. Luckily there is a pub across the road that does food.

Review collected in partnership with premierinn.com

Was this review helpful? Yes
Kate R, Manager at Premier Inn Liverpool - West Derby, responded to this review

Dear Colin R. Thank you for your excellent 5 star review, I'm pleased that you enjoyed your stay with us and thank you for your lovely comments about our friendly staff, car parking facilities and rooms. I will pass on your comments regarding the restaurant to the Stag and Rainbow, Beefeater General Manager. We hope to welcome you back to... More

Anglesey
Contributor
12 reviews 12 reviews
12 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed March 8, 2014

Stayed here on 3/4th March as my daughter was having treatment at Alder Hey Childrens Hospital? Had a meal at the Beefeater pub next door, excellent food and great service from Cheryl T. The room was clean, comfortable and suited our needs! We have stayed here on many occasions and have never been disappointed! Staff on reception very friendly!

Was this review helpful? Yes
Kate R, Manager at Premier Inn Liverpool - West Derby, responded to this review

Dear gwyliauambyth. Thank you for your excellent 5 star review, I'm so pleased you had a pleasant stay and thank you for your lovely comments about our rooms and service. We look forward to welcoming you back to Premier Inn West Derby in the future. Kind regards Kate More

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Additional Information about Premier Inn Liverpool - West Derby

Also Known As:
Premier Inn Liverpool (West Derby) Hotel
Premier Inn Liverpool (West Derby) Hotel Liverpool
Premier Inn Liverpool
Premier Inn West Derby
Address: Queens Drive | West Derby, Liverpool L13 0DL, England
Phone Number:
Location: United Kingdom > England > Merseyside > Liverpool
Amenities:
Free Parking Restaurant
Hotel Style:
#4 Best Value Hotel in Liverpool
#14 Family Hotel in Liverpool
Price Range (Based on Average Rates): $
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