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Premier Inn Liverpool - West Derby

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Queens Drive | West Derby, Liverpool L13 0DL, England
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Premier Inn Liverpool - West Derby
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444 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Isle of Man, United Kingdom
2 reviews
4 of 5 stars Reviewed today NEW

Stayed for two nights as a short break from the Isle of Man. Staff were extremely helpful and couldn't do enough for you. Great general knowledge of the area and sorted me out with the bus timetable etc as soon as I arrived. Food in the Stag and Rainbow was great, good portion sizes and very good value for money... More 

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Liverpool, United Kingdom
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

stayed for two nights in this hotel for my birthday , to visit family , and had a lovely stay , rooms are lovely and clean , the room attendant girls are so friendly , warm and always saying hello to us , nothing is too much trouble , while we were out came back to a lovely freash room... More 

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northern england
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here for 2 days. Staff lovely, chatty and all polite. Room clean just too hot, window opened a little bit but very little air came through. Stayed in room upstairs at the end of a very long corridor but not really a problem. Heard a few people ask at reception where the lift was, no lift available. Food next... More 

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Sunderland, United Kingdom
Level Contributor
41 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
5 of 5 stars Reviewed 1 week ago

Just as i expected for the price.. Good clean room - shower not the best but did its job. Plenty of free parking and easy to find. Beefeater next door which was of good standard. Would use again if in area.

Review collected in partnership with premierinn.com

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Ulverston, United Kingdom
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago

It has been a while since we stayed at Premier Inn, this particular hotel was booked as it was near to a hospital where my wife had a 9am appointment. It was ok, clean, usual facilities, good access and plenty of on site parking. Lenny Henry is right about the beds, very comfy. Decor a bit tired and dated, didn't... More 

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1 review
2 of 5 stars Reviewed 2 weeks ago

I recently stayed here with my family for 2nights and 2nights where more than enough. As we got to the hotel the 2 receptionists couldnt have been nicer got to our room which felt like a 20min walk away! Room was nice. Went for dinner next door and the food was just awful nobody finished there meal asked if we... More 

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WhitbreadHotels, Online Customer Service at Premier Inn Liverpool - West Derby, responded to this review

Thank you for taking the time to review your stay at our hotel. It really matters to us that our guests enjoy every aspect of their stay. We sincerely apologise that on this occasion our restaurant fell far short of your expectations. Please be assured that your feedback is very much appreciated as it enables us to improve standards. We... More 

Freiburg im Breisgau, Germany
Level Contributor
25 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Our room in the ground floor was as expected, no problems. But the way there was a long surprise, since the room was at the end of the corridor. The corridor is a bit narrow and very very long. The floor there is not even, going up and down sometimes. And the corridor has several heavy fire doors (something like... More 

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York North Yorkshire
Level Contributor
21 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Arrived after a long drive from Scotland and there was mix up on the booking. It was dealt with quickly and efficiently. Reservations were made for dinner at the neighbouring restaurant even though there was 8 if us. Room was large and very clean. All in a great stay for £70 for 4 people including breakfast.

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Evesham, United Kingdom
Level Contributor
52 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

Stayed for a weekend, wasnt anything special but then we wernt there to stay in the hotel all day! I needed to use an iron which was available from reception, however no ironing board!! There was some noise from other guests running up and down the corridor, however this cant be a fault to the hotel. The adjoining bar was... More 

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Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I never have high expectations of a premier inn, it's a cheap place to get your head down. We booked a family room as it was the cheapest when we booked, little did we know we would have to hike with our suitcases what must have taken a good 5 mins, going up and down stairs. When we finally reached... More 

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