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Hotel Indigo Liverpool

4.0 of 5 10 Chapel Street, Liverpool L3 9AG, England
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Certificate of Excellence 2014
Hotel Indigo Liverpool
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Hotel Indigo Liverpool
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1,337 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Plymouth, United Kingdom
Senior Contributor
36 reviews 36 reviews
6 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed yesterday NEW

The staff were excellent - but then almost everyone we dealt with in Liverpool was really helpful. The room was good, if too hot & it wasn't clear how to turn the heating down. Opening the window let in too much noise to be able to sleep. The restaurant (Marco Pierre White) was a bit odd - very much like... More 

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London, United Kingdom
Senior Contributor
23 reviews 23 reviews
6 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Took a friend to Liverpool for the first time and has a blast as always. The hotel staff were friendly, although seemed rushed off their feet. The room was lovely and cosy, but the beds were way to soft, and I like a bouncing bed, but this felt like I was going to fall off every time I moved in... More 

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1 review
3 of 5 stars Reviewed 4 days ago NEW

All staff were friendly and helpful from the moment we arrived until our departure. The room was very clean and well proportioned. The only comment I would have is that the room was a little dated. The internet worked well and was free to guests.

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South Shields, United Kingdom
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

All I can say about this hotel is Fantastic. We stayed at the hotel Indigo on the 8th of November, for 2 nights. As we were getting married the staff could have not done enough for us. When we returned in the evening there was rose petals sprinkled across the bed and a card wishing us all the happiness. "Unbelievable"... More 

Was this review helpful? Yes 1
Chester, United Kingdom
Senior Contributor
37 reviews 37 reviews
12 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 1 week ago

stayed at the hotel indigo again along with 20 other colleagues as we were in Liverpool for our companies xmas party. once again really enjoyed our stay staff and service both excellent. spoke to my colleagues who also stayed and not one negative comment all thought it was a lovely hotel and staff very friendly, need I say more.

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GuestRelationsHIL, Guest Relations Manager at Hotel Indigo Liverpool, responded to this review

Dear Guests Thank you for your 5* review. We are delighted to you hear that both yourself and your party had a fantastic stay within our fabulous hotel. We really do aim to deliver the best and I am glad our team presented this to you. We look forward to welcoming you all back to Hotel Indigo Liverpool. All the... More 

Gloucester, United Kingdom
Top Contributor
69 reviews 69 reviews
29 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed 1 week ago

First let me say the hotel was good, I just feel some aspects let it down a bit... But hey, I gave it four stars. The hotel is close to both the shopping area such as Liverpool ONE, as well as the waterfront. Overall, the hotel is very trendy in a nice way. Cool bright colours, funky decor in the... More 

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Derby, United Kingdom
Contributor
13 reviews 13 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 1 week ago

I stopped at this hotel in the week while on business in Liverpool. The room service was very popular but still arrived quickly, the car park is just round the corner and beds are comfortable. I think the standard double would be a bit of a squeeze for two if stopping for a few days but I would definitely go... More 

Was this review helpful? Yes 1
Glasgow, United Kingdom
Contributor
17 reviews 17 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

Hotel Indigo are probably my favourite chain of hotels and I have just completed my third stay at this one in Liverpool. Really nice bright reception area, friendly staff, really comfortable beds, nice elemis toiletries, free soft drink mini bar, quiet location and spotlessly clean. Parking is pretty handy too and is literally just round the corner. I have slept... More 

Was this review helpful? Yes 1
GuestRelationsHIL, Guest Relations Manager at Hotel Indigo Liverpool, responded to this review

Dear Guest We love your feedback and thank you for your 5* review. We are delighted you continue to enjoy your stay with us and thank you for you loyalty to our brand. We very much look forward to welcoming you back to Hotel Indigo Liverpool. Best wishes Chris White More 

Norfolk
Contributor
12 reviews 12 reviews
10 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

This is a nice hotel, the rooms are clean and stylish and the bed is very comfortable. Most of the staff are very friendly. It's in a relatively good location just a 10-15walk from the city centre. The only trouble is how thin the walls are. My husband and I were woken up in the early hours by the guests... More 

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Harrogate, United Kingdom
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stayed 2 nights when i was working it Liverpool and i would definatley stay here again. I love the bright colours and the beds were really really comfortable. The added extras of fizzy drinks, water, chocolate & crisps in your room was brilliant and the lovely bathroom products. The breakfast was lovely although the dining/breakfast room felt a bit... More 

Was this review helpful? Yes 1
GuestRelationsHIL, Guest Relations Manager at Hotel Indigo Liverpool, responded to this review

Dear Guest We thank you for your positive feedback and your 5* review. I am delighted to hear you enjoyed your stay and indulged yourself in both our room complimentaries and our superb breakfast. We look forward to welcoming you back to Hotel Indigo Liverpool Best wishes & Merry Christmas More 

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Additional Information about Hotel Indigo Liverpool

Address: 10 Chapel Street, Liverpool L3 9AG, England
Phone Number:
Location: United Kingdom > England > Merseyside > Liverpool
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Indigo Liverpool 4*
Number of rooms: 151
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Hotel Style:
#5 Luxury Hotel in Liverpool
#5 Business Hotel in Liverpool
#8 Romantic Hotel in Liverpool
#11 Family Hotel in Liverpool

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