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Hotel Indigo Liverpool

4.0 of 5 10 Chapel Street, Liverpool L3 9AG, England
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Certificate of Excellence 2014
Hotel Indigo Liverpool
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Hotel Indigo Liverpool
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1,390 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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2 reviews
5 of 5 stars Reviewed 2 days ago NEW

Stayed here a couple of weeks ago for a long weekend with the wife. Fantastic hotel, really nice restaurant, great rooms and the staff where so friendly. There was a blonde lady called Nicola on reception who gave us maps, recommended places for us to go (given that it was our first stay in Liverpool) and even recommended what cocktails... More 

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Rawtenstall, United Kingdom
Contributor
19 reviews 19 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We chose this hotel as a budget choice for a one night city stay and were very impressed with the location as it is very close to the river front and a short walk into the city centre. The reception staff were very cheerful and welcoming. The rooms were extremely pleasant and clean, with the added bonus of a complimentary... More 

Was this review helpful? Yes 1
GuestRelationsHIL, Guest Relations Manager at Hotel Indigo Liverpool, responded to this review

Dear Guests We thank you for your brilliant 4* review and are delighted to hear of your enjoyable stay with the hotels great location style and service. We thank you once again and look forward to welcoming you back to Hotel Indigo Liverpool in the near future. All the very best Chris White More 

Preston, United Kingdom
Contributor
12 reviews 12 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

An overnight stay with dinner. The room was excellent don't need to pay for an upgrade. Restaurant food very good but my husband needed fries or would have been hungry the food was very good . The staff helpful, and location good, would certainly stay again.

Was this review helpful? Yes 1
GuestRelationsHIL, Guest Relations Manager at Hotel Indigo Liverpool, responded to this review

Dear guests We are pleased to hear your stay with us was enjoyable and you found the hotel, service and food to be brilliant. We thank you for your 4* review and very much look forward to welcoming you back to Hotel Indigo Liverpool in the near future. All the very best Chris White More 

Basingstoke, Hampshire
Senior Contributor
22 reviews 22 reviews
7 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I have travelled on business for many years and hold an Elite Platinum card for IHG Hotels, I usually stay in Holiday Inn's or Crowne Plaza's, I thought why not try a Hotel Indigo this time, The Hotel doesnt have a car park, so you have to use the Q Car Park (Capital) this was one of the downsides, if... More 

Was this review helpful? Yes 1
GuestRelationsHIL, Guest Relations Manager at Hotel Indigo Liverpool, responded to this review

Dear Guest We thank you for your brilliant 4* review and are delighted yo hear how great your stay with us was. We are pleased you found the hotel to be of a wacky design and very clean with a great service. We thank you once again and look forward to welcoming you back to Hotel Indigo Liverpool in the... More 

Huddersfield, United Kingdom
Senior Contributor
32 reviews 32 reviews
11 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Stayed for one night over Valentines weekend and what a lovely stay! A nice spacious room, the mini bar (complimentary) is a lovely touch and with it being my birthday they gave us a voucher for free drinks at the hotel bar, very nice! The room was decorated lovely and the shower was great! Free wifi in the room! Staff... More 

Was this review helpful? Yes 1
GuestRelationsHIL, Guest Relations Manager at Hotel Indigo Liverpool, responded to this review

Dear Guest We thank you for your brilliant 5* review. We are certainly pleased to hear you enjoyed your stay and that our excellent team looked after you throughout. We are pleased to hear you found the hotel to be an enjoyable experience with its convenient location. We thank you again and look forward to welcoming you back to Hotel... More 

cork
Reviewer
4 reviews 4 reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

We were so excited to stay here. We regularly take city breaks and we chose Liverpool this time. It was our first time here and we loved the look of Hotel Indigo. I really loved the look of our room when we first arrived, however we were disappointed to see chewing gum stuck to the side of the headboard. Our... More 

Was this review helpful? Yes 2
GuestRelationsHIL, Guest Relations Manager at Hotel Indigo Liverpool, responded to this review

Dear Guest We are thank you for your feedback as this allows us to monitor and maintain our product and standards. We are pleased to hear that some of your stay was enjoyable but we are saddened to hear of the of issues you had during your stay. We do apologies for any disappointment caused and we have passed your... More 

Essex
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Fantastic hotl! Stayed here for two nights in February. very clean hotel, also very bright vibrant and modern. Our room was lovely, walk in shower and aveda goodies. Clean fluffy towels and also flannels and complimentary soft drinks and kitkat in mini fridge. We were on the third floor. There was an air con unit outside our window which was... More 

Was this review helpful? Yes 2
GuestRelationsHIL, Guest Relations Manager at Hotel Indigo Liverpool, responded to this review

Dear Guest We thank you for your amazing 5* review. We are delighted you found the hotel to bright funky and modern and that you enjoyed your overall stay with full recommendation. Our team work extremely hard to ensure the needs of our guests are met and I can honestly say we do do our very best. We thank you... More 

Liverpool, United Kingdom
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 6 days ago NEW via mobile

Very impressed over all on the building, service to the rooms, town is located a few mins away. Easy for parking too. Service was great and had no problems with anything. The rooms are a good size, the mini bar is a great touch, best nights sleep i have had in ages! bed is 10/10 bathroom/shower is all high end... More 

Was this review helpful? Yes 1
GuestRelationsHIL, Guest Relations Manager at Hotel Indigo Liverpool, responded to this review

Dear Guest We thank you for your amazing 5* review. We are truly delighted to hear about your fabulous stay and we so happy you found the hotel to be a relaxing environment and in great location. We are of course delighted to hear that both the bathroom and its shower we enjoyable top stay in and use. We thank... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW via mobile

Stayed here with my husband and what a great hotel!! Staff are lovely,rooms are nice/comfortable and clean,great value for money in a great location!!! Would highly recommend this hotel we will definitely be returning.

Was this review helpful? Yes 1
GuestRelationsHIL, Guest Relations Manager at Hotel Indigo Liverpool, responded to this review

Dear Guests. We are truly delighted to hear such great feedback and we thank you for your 5* review. We are so pleased our team were great and that you found the hotel to be so good you would stay again and recommend. We thank you once again and look forward to welcoming you back to Hotel Indigo Liverpool in... More 

Liverpool, United Kingdom
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
5 of 5 stars Reviewed 1 week ago via mobile

Have stayed here 2-3 times in the past, it has a contemporary quirky feel to the whole hotel. Every room has a unique decor and it add character to the whole place. The beds were probably the comfiest I've ever slept in. Never eat at the Marco Pierre White restaurant but it seemed busy every time we walked past which... More 

Was this review helpful? Yes 1
GuestRelationsHIL, Guest Relations Manager at Hotel Indigo Liverpool, responded to this review

Dear Guests We thank you for your amazing 5* review and of course for your continued loyalty. We are delighted to hear our quirky colour scheme is a pleasure to admire, along with the great service. Our Marcos Restaurant is a top hit with the locals so on your next stay you should certainly make a reservation. We thank you... More 

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Additional Information about Hotel Indigo Liverpool

Address: 10 Chapel Street, Liverpool L3 9AG, England
Phone Number:
Location: United Kingdom > England > Merseyside > Liverpool
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Indigo Liverpool 4*
Number of rooms: 151
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Hotel Style:
#5 Luxury Hotel in Liverpool
#5 Business Hotel in Liverpool
#7 Romantic Hotel in Liverpool
#12 Family Hotel in Liverpool

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