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Hotel Indigo Liverpool

#12 of 100 Hotels in Liverpool
Certificate of Excellence
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10 Chapel Street, Liverpool L3 9AG, England
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1 room 1 guest
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Hotel Indigo Liverpool
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1,641 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (219)
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glasgow
Level Contributor
281 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 174 helpful votes
3 of 5 stars Reviewed yesterday NEW

This hotel was bright, modern and conveniently situated. Why only three out of five!! We stayed two nights (room 527) and both mornings the cleaning staff woke us up with their loud voices. They banged about so much I opened the door the second morning and told them to keep the noise down, this made no difference. Our room which... More 

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Thornton Cleveleys, United Kingdom
Level Contributor
25 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Stayed here for a little getaway with my son. Great location, we didn't need to get taxis, we could easily walk to the docks, Liverpool One & museums from here. Very impressed with our room, absolutely spotless and decorated in beautiful jewel-like colours. All the staff were exceptionally friendly & helpful esp. the lovely young lad in the bar &... More 

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Stafford, United Kingdom
Level Contributor
77 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

My husband and I stayed here last Saturday night, got the train from Stafford. It was about a 10 to 15 minute walk from Lime Street to the hotel, easy enough to find and in a great location. Its close to the docks, Mathew Street and the shops in town. The hotel was really smart and modern. It states check... More 

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Paisley, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Myself and my husband visited Liverpool for 2 nights and stayed in the Indigo, it was fabulous, very modern, clean and just stunning. The hotel is centrally located close to Albert Dock and the Liver building and 5 minutes walk to city center. We had dinner on our second night in the hotels MPW restaurant and the food was amazing... More 

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Durham, United Kingdom
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

As a IHG rewards customer I booked this hotel through the app. My first experience with this hotel was that I couldn't find it! My sat nav struggled and took me around in circles! When I finally found it there wasn't a car-park so I had to call the hotel and ask - they weren't particularly helpful and I ended... More 

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2 reviews
5 of 5 stars Reviewed 6 days ago NEW

Great night at the Indigo, Liverpool. Centrally located with discounted parking round the corner in the Capital car park. Food excellent, beautifully clean large room with complementary mini bar (soft drinks only). Staff all really friendly and efficient. Will definitely stay there again.

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Melbourne, Australia
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago NEW

After visiting last year I wanted to stay there again this year and it didn't disappoint. Hotel is in a fantastic location, walking distance to all the attractions. Last year the room was great but small so was very pleasantly surprised to get a larger room on the 2nd floor. Room is always spotlessly clean, bed so comfy, fantastic shower... More 

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Kettering, United Kingdom
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Hotel Indigo was very clean and well presented. Room had a walk in shower, complimentary mini bar, shame only with one of everything, one chocolate and packet of crisps between two people! The staff are very good and more than helpful when asked. Reading material, (library) for you to take back to rooms on every level. Outside area at front... More 

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Sunderland UK
Level Contributor
45 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed 1 week ago

We booked a superior room for our stay. On arrival in our room I commented on how small the room was. When we got home I checked the hotel website and our room was identical to the photo of the standard room. Very disappointing when we'd paid for a superior room and they didn't tell us at reception. If you... More 

Was this review helpful? Yes 1
Toronto, Canada
Level Contributor
117 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed 1 week ago

Very good service, staff friendly who generally go above and beyond what most hotels do and nice small perks of free crisps (chips), chocolates sparkling water in fridge is a nice touch. Room is small, but very nice. One thing that can be improved on though is if you have the air conditioner turned on for awhile , it caused... More 

Was this review helpful? Yes 1
Hotel Review Summarization

What travelers say

  • Very good(27)
  • Great location(13)
  • Marco Pierre White(10)
  • Nice touch(9)
  • MPW restaurant(7)
  • Friendly and helpful(6)
  • Car park(4)
  • Would highly recommend(3)
  • Flat screen TV(3)
Questions? Get answers from hotel staff and past guests. Ask a question

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Executive Room (39)
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Restaurants and Bars (32)
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Standard Room (41)
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Standard Twin Room (32)
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The Hotel (30)

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