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Hotel Indigo Liverpool

#13 of 100 Hotels in Liverpool
Certificate of Excellence
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10 Chapel Street, Liverpool L3 9AG, England
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Hotel Indigo Liverpool
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1,830 Reviews from our TripAdvisor Community

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Level Contributor
19 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

Location - was amazing 5 minute walk from the city centre. Room - was gorgeous loved the colour co-ordination! Shower was a lovely rainfall one & the bed was really comfy. Extra snacks & drinks in addition to the standard tea & coffee was a nice touch as well. Breakfast - we booked a very reasonable package that included breakfast... More 

Helpful?
Thank bamanna24
Stourbridge, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

Very modern. Lovely staff and great environment. Gorgeous showers and a feast of a breakfast! Thoroughly reccomend to anyone wanting to visit Liverpool. Really central to everything and beautiful view of the Mersey.

Helpful?
Thank AbiD86
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW via mobile

Stayed at the hotel for the night it was beautifully decorated, the rooms had everything you needed, staff where so friendly and has for the breakfast was also not to be missed, lookin forward to are return which already booked

Helpful?
1 Thank Mannieann
Manchester,UK
Level Contributor
67 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Just returned from a two night break at this hotel. Very central location less than a 5 minute walk to Pier Head. Room lovely and comfortable with nice touches like water, soft drinks etc in the fridge. Breakfast was excellent with plenty of choice. Staff friendly and welcoming. Overall I can definitely recommend this hotel and would choose to stay... More 

Helpful?
Thank ErikaManchesterUK
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

Can't comment too much as it was very much a flying visit but for what it's worth: Clean, tidy, modern, welcoming and friendly staff.... What more could you ask for??? 1. A comfy bed - my personal preference is a relatively firm mattress which these were not, so not the best sleep. But other than that really nice venue and... More 

Helpful?
Thank Steven T
1 review
5 of 5 stars Reviewed 1 week ago via mobile

From the moment you walk into this brightly painted hotel you are welcomed by friendly, smiling staff. The whole hotel is clean and tidy. The rooms are well equipped and spacious. The attention to detail is a strong theme and staff pride themselves on making your stay a pleasure. After my first night here I immediately rebooked to come back... More 

Helpful?
Thank sharon w
GuestRelationsHIL, Front Office Manager at Hotel Indigo Liverpool, responded to this review

Dear Sharon, Thank you for such an excellent 5 star review! It’s great to hear you enjoyed your stay with us so much that your rebooked for your next visit. We look forward to welcoming you back again soon for another excellent stay! Best Wishes Chris Knapman Guest Relations More 

Manchester, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel staff are very nice and the room is modern and clean but unfortunately we didn't sleep well with a constant loud hum and thuds from at a guess the docks or the train station. At first we thought it was music from a near by club but it went through to the morning, can only think it was... More 

Helpful?
1 Thank amyfs87
GuestRelationsHIL, Front Office Manager at Hotel Indigo Liverpool, responded to this review

Dear amyfs87, Thank you for your review regarding your recent stay. I am glad you enjoyed your stay and found the staff and the rooms pleasant. Unfortunately as we are in such a central location guests do sometimes experience city centre noise during the night. I can only apologise for this and ask next time you choose to stay in... More 

Manchester, United Kingdom
2 reviews
5 of 5 stars Reviewed 1 week ago

I spent four nights a week for eighteen weeks at this hotel. All the staff were highly professional, friendly, but courteous at all times, promoting a welcoming atmosphere. The hotel has a Pierre Marco White restaurant/bar and grill, on the ground floor, in which I ate dinner most nights. I did not have a single disappointing meal. The Hotel Indigo... More 

Helpful?
Thank flatleyj
GuestRelationsHIL, Front Office Manager at Hotel Indigo Liverpool, responded to this review

Dear Mr Flatley, Thank you so much for your lovely review, I'm so glad we were able to make your time in Liverpool enjoyable and it was a pleasure to see you each week. I know all the team will be made up that you've left such great feedback and I very much hope we get the chance to see... More 

Rochdale, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago

We stayed for 1 night to go and watch football. We booked the dinner package (Don't know what it's called) where We had a night's stay and a free meal in "Marco Pierre White Steakhouse" The room was nice, warm and full of all the amenities that you would need. Very helpful staff, clean, quite and an all round good... More 

Helpful?
1 Thank mark r
GuestRelationsHIL, Front Office Manager at Hotel Indigo Liverpool, responded to this review

Dear mark r, Thank you for your kind review from your recent stay. It’s great to hear you found the room to be nice and the staff friendly however I am saddened to read you didn't have an enjoyable experience in our restaurant. I have passed your details on to the restaurant and I hope we can welcome you back... More 

2 reviews
5 of 5 stars Reviewed 1 week ago

We stayed in hotel Indigo on 22nd Jan 16 and we couldn't fault it at all. We arrived and were greeted by lovely polite staff and off we went to our room. The room was gorgeous, so clean, the decor was fab! We could have stayed there all week. There was everything we needed, including complimentary cans and chocolate in... More 

Helpful?
Thank Jade1814
GuestRelationsHIL, Front Office Manager at Hotel Indigo Liverpool, responded to this review

Dear Jade1814, Thank you so much for such a kind review regarding your recent stay. We are pleased to hear you enjoyed your stay and delighted to hear our staff made your husband’s 30th Birthday a special one. We hope to welcome you both back to the hotel again in the future. Best Wishes Chris Knapman Guest Relations More 

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