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Hotel Indigo Liverpool

#12 of 100 Hotels in Liverpool
Certificate of Excellence
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10 Chapel Street, Liverpool L3 9AG, England
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Hotel Indigo Liverpool
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1,646 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (219)
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  • Mar-May only
    (407)
  • Jun-Aug only
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Preston
Level Contributor
24 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed yesterday NEW

I've been back to the Indigo a few times now as the rooms are so pretty and it's always super clean. The staff couldn't be nicer. I also like the little touches like the free snacks and drinks in the mini fridge and the Aveda toiletries (which are never left behind!) Only downside to my last trip was the fire... More 

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England
Level Contributor
69 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
5 of 5 stars Reviewed yesterday NEW

The interior is funky and modern: it is light and airy. Lovely clean rooms with Aveda toiletries and free non- alcoholic mini bar. The food at dinner and breakfast was well-cooked and well-presented. Excellent service in dining room. All staff were friendly and efficient. I don't know how much the normal room rate is for this hotel but the offer... More 

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uk
Level Contributor
49 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

We visited as a group to celebrate a friends special occasion. A table of 7 in an empty restaurant who had pre ordered afternoon tea surely cannot be hard to deal with......not the case here. Waites for ages for service. Sandwiches stale which we complained about but no replacements offered!??... no plates no cutlery no napkins...no water provided after asking... More 

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Warrington, United Kingdom
Level Contributor
38 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

My Wife and I spent 3 days & two nights visiting the city of her birth. The Hotel was and its staff were absolutely fantastic. From booking our stay over the phone, free glass of bubbly, (it was our anniversary too), to the complementary snacks and soft drinks in the fridge it was great. The rooms are small but perfectly... More 

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Level Contributor
23 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Great hotel, immaculate and bright. We loved the breakfast too in the morning. Great location, would recommend. Although the food in the hotel is really nice there are so many places nearby with a bit more originality it would be a shame not to sample them.

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glasgow
Level Contributor
282 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 176 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

This hotel was bright, modern and conveniently situated. Why only three out of five!! We stayed two nights (room 527) and both mornings the cleaning staff woke us up with their loud voices. They banged about so much I opened the door the second morning and told them to keep the noise down, this made no difference. Our room which... More 

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Thornton Cleveleys, United Kingdom
Level Contributor
25 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Stayed here for a little getaway with my son. Great location, we didn't need to get taxis, we could easily walk to the docks, Liverpool One & museums from here. Very impressed with our room, absolutely spotless and decorated in beautiful jewel-like colours. All the staff were exceptionally friendly & helpful esp. the lovely young lad in the bar &... More 

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Stafford, United Kingdom
Level Contributor
77 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

My husband and I stayed here last Saturday night, got the train from Stafford. It was about a 10 to 15 minute walk from Lime Street to the hotel, easy enough to find and in a great location. Its close to the docks, Mathew Street and the shops in town. The hotel was really smart and modern. It states check... More 

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Paisley, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Myself and my husband visited Liverpool for 2 nights and stayed in the Indigo, it was fabulous, very modern, clean and just stunning. The hotel is centrally located close to Albert Dock and the Liver building and 5 minutes walk to city center. We had dinner on our second night in the hotels MPW restaurant and the food was amazing... More 

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Durham, United Kingdom
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

As a IHG rewards customer I booked this hotel through the app. My first experience with this hotel was that I couldn't find it! My sat nav struggled and took me around in circles! When I finally found it there wasn't a car-park so I had to call the hotel and ask - they weren't particularly helpful and I ended... More 

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Hotel Review Summarization

What travelers say

  • Very good(27)
  • Great location(13)
  • Marco Pierre White(10)
  • Nice touch(9)
  • MPW restaurant(7)
  • Friendly and helpful(6)
  • Car park(4)
  • Would highly recommend(3)
  • Flat screen TV(3)
Questions? Get answers from hotel staff and past guests. Ask a question

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Executive Room (39)
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Restaurants and Bars (32)
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Standard Room (41)
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Standard Twin Room (32)
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The Hotel (30)

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