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Hotel Indigo Liverpool

4.0 of 5 10 Chapel Street, Liverpool L3 9AG, England
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Certificate of Excellence 2014
Hotel Indigo Liverpool
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Hotel Indigo Liverpool
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1,262 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Los Angeles, California
Contributor
18 reviews 18 reviews
16 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

The price was right and it's in a great location. You can walk everywhere from the hotel. It's a modern botique style hotel rooms were clean but the shower had a wired half door and water gets everywhere. Staff was fine over all I would come back.

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Kloten, Switzerland
Top Contributor
55 reviews 55 reviews
19 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I stayed at Hotel Indigo for a Liverpool Weekend and was most pleased. The staff was extremely friendly and helpful at any time. The room was very clean and modern and has everything you need for a comfortable stay. The only thing I did not like were the (four) pillows that were all too hard. The coffee at the bar... More

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London
Contributor
17 reviews 17 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I stayed in Hotel Indigo a few weeks ago. The hotel was excellent - modern, clean and staff was super helpful. They even had proper hairdryers in the rooms! This is something most places dont seem to think about and hotels often have horrendous, complitely useless dryers in rooms. But at Indigo even they were top notch! The only slight... More

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2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

Brilliant hotel... staff and service excellent...room was spacious and modern...fantastic wet room shower...breakfast was top notch too...used the MPW restaurant in the evening on site...food was tasty and waitress service perfectly attentive.

Was this review helpful? Yes 1
Senior Reviewer
8 reviews 8 reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I stayed at Hotel indigo for three nights whilst on a business trip. The staff were incredibly welcoming and ever so helpful. The hotel itself is in a great location, near to the town centre and is ideally placed for if you are attending any events at the arena, which is a beautiful 20 minute walk along the dock. The... More

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Manchester, United Kingdom
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Stayed at this hotel for our wedding anniversary weekend break. Lovely hotel, great modern gadgets & lovely added bonus of complementry mini bar items. Swift check in & check out. Staff very friendly. Downside is the capital car park charged us £14 when hotel quoted £7!! Avoid using that car park. Great location 5 min walk to docks. Breakfast was... More

Was this review helpful? Yes 1
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW via mobile

Lovely hotel decoration very well presented Clean room spacious bed. Excellent staff. Location perfect too bar staff exceptional keep up the good service priced very reasonable and car parking arrangement perfect.

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Reviewer
5 reviews 5 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

Check in ok, should have read info before hand so we would have known that there is no parking provided. Had to park round the corner Capital £12.50 for 24hrs. Room very modern but quite small glad we were only in there one night. Meal booked in the Marco Pierre White. We had a few issues with undercooked steak, cold... More

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GuestRelationsHIL, Guest Relations Manager at Hotel Indigo Liverpool, responded to this review

Dear guest, Many thanks for taking the time to leave us some feedback, it is great to hear that you enjoyed breakfast and that one of our team stood out to you during your stay! Kevin is a wonderful asset to our team and I have made sure to share your comments with him and all of our team here.... More

bridgwater, Somerset
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Spent our anniversary here, great location, great style, decent sized room, comfy bed, complementary snacks and drink, lovely food at the Marco Pierre white restaurant (chicken Kiev, sausages and mash, lamb all tried, specially yummy chips and onion rings, which I don't usually like but the batter was amazing) and a great breakfast selection. All the staff were very friendly.... More

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GuestRelationsHIL, Guest Relations Manager at Hotel Indigo Liverpool, responded to this review

Dear guest, Many thanks for your comments, we are delighted that you chose to stay here for our Anniversary! It's great to hear that you enjoyed the hotel and that you liked the amenities in the room and that you were able to dine in our restaurant for both dinner and breakfast. I have shared your comments with all of... More

Manchester, United Kingdom
Top Contributor
68 reviews 68 reviews
27 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 1 week ago

The only slight negative is that Hotel Indigo is just on the edge of the centre rather than right in the middleB but it's not that big a city; most places are just 5 minutes away. We had booked a wheelchair accessible room, and found a disabled parking bay right outside the door. That's a bonus. Efficient check in, and... More

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GuestRelationsHIL, Guest Relations Manager at Hotel Indigo Liverpool, responded to this review

Dear guest, Thanks for your feedback on your trip to the hotel, we are delighted that you enjoyed your stay and found your room comfortable and well equipped and accessible parking right outside the hotel. Robin is our wonderful welcome host and I am delighted to hear that you were impressed with his level of service, I have made sure... More

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Additional Information about Hotel Indigo Liverpool

Address: 10 Chapel Street, Liverpool L3 9AG, England
Phone Number:
Location: United Kingdom > England > Merseyside > Liverpool
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Indigo Liverpool 4*
Number of rooms: 151
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