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Hotel Indigo Liverpool

4.0 of 5 10 Chapel Street, Liverpool L3 9AG, England
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#10 of 100 Hotels in Liverpool
1,235 Reviews 4.5 of 5 stars
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Hotel Indigo Liverpool
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Hotel Indigo Liverpool
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1,235 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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2 reviews
5 of 5 stars Reviewed 3 days ago NEW

came here for our 12th wedding anniversary and really enjoyed our visit room was lovely and spotlessly clean and the shower was brilliant. Staff were very helpful would definitely visit again. Great location within walking distance of a lot of the main attractions staff were also always on hand for directions or to order a taxi big thumbs up

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Cambridge, England, United Kingdom
Senior Contributor
35 reviews 35 reviews
13 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I really liked this hotel. It was modern, colourful, clean and friendly. Good points (1) The location was fantastic (just up the hill from the Royal Liver Building, and only a short walk from the shopping area); (2) Parking was available at a reduced rate in Capital Car Park (just round the corner); (3) The bar on the street was... More

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Chesterfield, United Kingdom
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW via mobile

Excellent in every way. Staff all very helpful and the food was mouth watering. The room was clean and comfortable and the free drinks in the refrigerator were welcome. The view of the Liver building and the docks from our windows was fascinating and there was no traffic noise it is on a very quiet road.

Was this review helpful? Yes 1
GuestRelationsHIL, Guest Relations Manager at Hotel Indigo Liverpool, responded to this review

Dear guest, Thank you very much for your review on your stay at the hotel. You have some really nice things to say about us and we are grateful that you have shared your feedback for others to see. I've shared your feedback regarding our team, the food and the comfort of the room with everyone here and we all... More

Braughing, Ware United Kingdom
Top Contributor
267 reviews 267 reviews
39 hotel reviews
110 helpful votes 110 helpful votes
5 of 5 stars Reviewed 1 week ago NEW via mobile

I booked this hotel because of its proximity to the docks and ferry. It is situated behind The Liver Building and within easy walking distance of the docks and the town centre. There are loads of pubs and restaurants close by, although the hotels restaurant is very good - Marco Pierre White. The reception is warm and welcoming and the... More

Was this review helpful? Yes 1
GuestRelationsHIL, Guest Relations Manager at Hotel Indigo Liverpool, responded to this review

Dear guest, Thank you very much for your review. I am happy to hear that you enjoyed your time with us. We are very fortunate to have such a wonderful location in Liverpool and I am pleased you were able to explore our neighbourhood. I'm also glad you had the opportunity to dine with us in our Marco Pierre White... More

Kochi (Cochin), India
Senior Contributor
22 reviews 22 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed for 2 nights. The room was lovely with some free refreshments which was a nice touch. It is very modern and posh and yet it feels very comfortable. It is in a brilliant location, v close to the liver building and only 10mins to liverpool one. The breakfasts were delicious too.

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GuestRelationsHIL, Guest Relations Manager at Hotel Indigo Liverpool, responded to this review

Dear guest, I am delighted to receive your very positive review and am happy you found the hotel comfortable! I'm pleased that you found us conveniently located too and that you enjoyed breakfast in the morning. Thank you for your kind words and we all hope to welcome you back soon. Kind Regards, Laura Taylor More

Basingstoke, United Kingdom
Top Contributor
127 reviews 127 reviews
33 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed 1 week ago

Great location just up from the Liver building and Ferry. This looks a brand new build with a colourful reception area, walls and windows on all floors. The room was immaculate and well decorated. The reception staff were very helful and friendly. There is a good resturant in the hotel also. There is a car park just round the corner... More

Was this review helpful? Yes 2
GuestRelationsHIL, Guest Relations Manager at Hotel Indigo Liverpool, responded to this review

Dear guest, Thank you very much for your review, I am pleased you enjoyed our colourful decor! It's also great that you found our team helpful and friendly and that you were able to dine in our restaurant while you were here. We hope you'll be back soon, Best wishes, Laura Taylor More

Manchester
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed 5/6th September weekend & was very impressed. Attention to detail is the theme here. Lovely welcoming staff, in fact everyone was very helpful. Loved the complimentary snacks,great idea,bathroom Aveda products very impressive- I know how expensive they are. I thought the breakfast buffet was amongst the best I have experienced recently. Liked the fact that I could make... More

Was this review helpful? Yes 1
GuestRelationsHIL, Guest Relations Manager at Hotel Indigo Liverpool, responded to this review

Dear guest, Thank you very much for taking the time to leave us your feedback on your recent stay with us. I am grateful for your kind words concerning our team and hotel, we like to offer the little touches and I am pleased that you noted the attention to detail. It's great to hear that you appreciated the Aveda... More

Birmingham, United Kingdom
Senior Contributor
41 reviews 41 reviews
9 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My partner and i visited Liverpool over the August bank hol weekend. We stayed at the Indigo after reading good reviews. We weren't disappointed. Beautiful room. Great facilities. Good location. The only downside was the noisy group of young girls in the room next door but after speaking with Reception, this ws dealt with very quickly.

Was this review helpful? Yes 1
GuestRelationsHIL, Guest Relations Manager at Hotel Indigo Liverpool, responded to this review

Dear guest, Thank you very much for sharing your experience, I am so pleased that you enjoyed your stay with us and were not disappointed! I'm very sorry to hear that there were some issues with noise from another room, but am glad that our reception team were able to assist with this. We all hope to have the opportunity... More

London
Top Contributor
100 reviews 100 reviews
29 hotel reviews
80 helpful votes 80 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel is easy to find for a first timer to Liverpool. When we walked in the door we were greeted with a big smile. Check in was easy. The room is spacious. The bathroom and shower are great. A nice touch with Aveda products. Having soft drinks and snacks a bonus. The bed is soft but comfy. One doesn't... More

Was this review helpful? Yes 1
GuestRelationsHIL, Guest Relations Manager at Hotel Indigo Liverpool, responded to this review

Dear guest, Thank you very much for your review on your stay at the hotel. I am so pleased that you were welcomed by our friendly team and that your expectations were met throughout the remainder of your stay here. I'm also happy to hear that you enjoyed the Aveda products and your complimentary snack bar and that you found... More

Contributor
14 reviews 14 reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here for 2 nights. Enjoyed the use of the technogym gym equipment. Room was tidy and well equipped. Had use of the hotel bar until 5 in the morning (would have been longer if I had the staying power) great location in the city centre and the breakfasts aren't to bad. Will stay in this boutique style hotel the... More

Was this review helpful? Yes 1
GuestRelationsHIL, Guest Relations Manager at Hotel Indigo Liverpool, responded to this review

Dear guest, Thank you very much for your review. I am happy to hear that you enjoyed your time with us and that you were able to take advantage of our facilities whilst you were here, such as the gym, our bar and breakfast! We're delighted to hear that you would stay again and we all hope to see you... More

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Additional Information about Hotel Indigo Liverpool

Address: 10 Chapel Street, Liverpool L3 9AG, England
Phone Number:
Location: United Kingdom > England > Merseyside > Liverpool
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Indigo Liverpool 4*
Number of rooms: 151
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