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The Liner Hotel

3.0 of 5 Lord Nelson Street, Liverpool L3 5QB, England
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Certificate of Excellence 2014
The Liner Hotel
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The Liner Hotel
The Liner Hotel
The Liner Hotel
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2,157 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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manchester
Senior Contributor
39 reviews 39 reviews
12 hotel reviews
52 helpful votes 52 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

I stayed here for one night with a conference. The bedrooms are small but clean. My room overlooked lime street station. I thought the noise from the station would be too much. But it was fine. The food was okay, but at breakfast the room was far too small for the number of people trying to get breakfast at the... More 

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Manchester, United Kingdom
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Bang average, themed hotels? Not a great idea IMO Saturday night, so full of Hens and Stags (our fault not the hotels) Booked a superior "cabin" (doh!) with the promise of bathrobes (lined with sandpaper) and fluffy slippers (lol) king size bed. Not exactly a cabin with a view (back of Lime St station) and the cabin was hotter than... More 

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LIVERPOOL1234567, Guest Relations Manager at The Liner Hotel, responded to this review

Dear plongo60 Thank you for your review about your recent stay with us here at The Liner at Liverpool. We are sorry to hear that you may have encountered a few problems whilst staying with us. Our team here at The Liner at Liverpool are dedicated in supplying a service to cater to all of our guests that stay here... More 

Biddulph, United Kingdom
Senior Contributor
21 reviews 21 reviews
12 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Very friendly hotel, all staff through reception, restaurant, bars, and rooms extremely friendly and helpful, had a pleasant evening meal in the brasserie which was reasonably priced, followed by a an enjoyable evening in the Castaway Bar. The internal hotel decor is themed on a luxury liner which works very well. Very centrally located within very easy walking distance of... More 

Was this review helpful? Yes 1
LIVERPOOL1234567, Guest Relations Manager at The Liner Hotel, responded to this review

Dear Ian H Thank you for your kind review about your recent stay here with us at The Liner Hotel at Liverpool. It is so nice to hear such kind words spoken about all of our team here and we are pleased that you enjoyed the facilities in both the Seven Seas Brasserie and in the Castaway Bar too. We... More 

St Helens, United Kingdom
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We have just had a wonderful weekend here, from entering the beautiful foyer with the amazing tropical fish tank, we where blown away, the receptionist (Ms Bennet) made us very welcome with a her lovely personality and sense of humour. The rooms are gorgeous and very clean, comfy beds and lovely bathrooms. The food in the Castaway restaurant was amazing,... More 

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LIVERPOOL1234567, Guest Relations Manager at The Liner Hotel, responded to this review

Dear Gillian K Thank you for your 'wonderful' 5* review! We are thrilled to learn that you enjoyed your stay here with us. It is lovely to hear such kind words about our team and facilities. We hope to welcome you back to The Liner at Liverpool in the near future Kind Regards, The Liner at Liverpool Management Team More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW via mobile

Lovely hotel clean, beds were comfy and the staff went above and beyond. After one to many pops I carelessly dropped my phone on returning to the hotel I was quite upset I rang it thankfully some kind bouncer had it the staff then went and collected it for me can not thank them enough so the whole stay there... More 

Was this review helpful? Yes 1
LIVERPOOL1234567, Guest Relations Manager at The Liner Hotel, responded to this review

Dear Lauren2900 Thank you for your 5* review of your recent stay with us. We are so pleased to learn that you enjoyed your stay here with us, and are delighted that our team here at The Liner at Liverpool could assist you when you needed our help. We look forward to welcoming you back on your return to the... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

Stayed two nights 22nd to 24th January 2015. Only one fault and that was a Christmas party for the Empire theatre staff on the 22nd. Very noisy but we were moved to another much quieter room very quickly.one of those things! Otherwise can't fault it. Great value, lovely staff ,good food and comfy beds. Plus a ideal central location. Go... More 

Was this review helpful? Yes 1
LIVERPOOL1234567, Guest Relations Manager at The Liner Hotel, responded to this review

Dear Fred D Thank you for your 5* review about your recent stay with us. We're delighted to hear that your stay at The Liner at Liverpool was an enjoyable one, and that any problems that you encountered whilst here were dealt with efficiently by our team. We hope to welcome you back in the near future. Kind regards The... More 

1 review
4 of 5 stars Reviewed 6 days ago NEW

Chose because of the location,4 minute walk from Lime Street! reasonably priced,reception was nice,bar with snacks was enjoyable and restaurant looked lovely despite me not using it. Rooms were ok for a 3 star and made a change to have a bath which was lovely after a days travelling and football match! Breakfast was included and was more than we... More 

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LIVERPOOL1234567, Guest Relations Manager at The Liner Hotel, responded to this review

Dear Macco4 Thank you for your review of your recent stay with us. We appreciate such positive feedback about our staff and facilities and are so glad to hear that we could cater to your needs while here with us at The Liner at Liverpool. We hope to welcome you back soon! Kind Regards, The Liner at Liverpool Management Team More 

Leamington Spa, United Kingdom
Senior Contributor
28 reviews 28 reviews
8 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Very good staff Good standard of decor Good breakfast and again very good staff Excellent room standard Only negative walls are paper thin you can hear alot next door so if you can them they can hear you !! I would recommend a stay

Was this review helpful? Yes 1
LIVERPOOL1234567, Guest Relations Manager at The Liner Hotel, responded to this review

Dear Why-not-go-for-it, Thank you for your recent 5* review. I'm happy to hear that you enjoyed your stay with us. Thank you for your recommendation and I look forward to welcoming you back again soon. Kind regards, The Liner Management Team More 

Hawick, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago NEW

Stayed 2 nights at The Liner Hotel, Liverpool. Excellent in every way, very helpful friendly staff, superb breakfast, very comfortable bed, bedroom/cabin was very spacious and clean, will definitely stay again and recommend it to friends.5 star

Review collected in partnership with Galahotels.com

Was this review helpful? Yes
LIVERPOOL1234567, Guest Relations Manager at The Liner Hotel, responded to this review

Dear Reggiestanley, Thank you for your recent 5* review. It is always brilliant to hear such positive feedback, like yours, from our guests! I'm so happy that you enjoyed your stay with us and will be returning. I look forward to welcoming you back again soon. Kind regards, The Liner Management Team More 

Wales
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed on the 22/01/15 at the Liner hotel and without any doubt it was the best hotel experience we have ever had. I must first mention the lovely Chloe on reception who not only gave us a very warm welcome but also after I told her it was our wedding anniversary that day and my wife had recently been... More 

Was this review helpful? Yes 2
LIVERPOOL1234567, Guest Relations Manager at The Liner Hotel, responded to this review

Dear Mullineuxsax, Thank you for your recent 5* review. I'm so pleased to hear that you enjoyed your wedding anniversary stay with us! I have passed on your kind comments to Chloe. She is always very attentive to all our guests! I'm happy to hear that you will be returning and I look forward to welcoming you back again soon.... More 

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Additional Information about The Liner Hotel

Address: Lord Nelson Street, Liverpool L3 5QB, England
Location: United Kingdom > England > Merseyside > Liverpool > Central Liverpool
Price Range (Based on Average Rates): $
Hotel Class:3 star — The Liner Hotel 3*
Number of rooms: 152
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Also Known As:
Gladstone Hotel Liverpool
Liner Hotel Liverpool
Liner Liverpool
Hotel Style:
#13 Family Hotel in Liverpool
#13 Romantic Hotel in Liverpool
#26 Business Hotel in Liverpool

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