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All 100 Liverpool hotels

Marriott Hotel Liverpool City Centre

4.0 of 5 Hotel   |   1 Queen Square, Liverpool L1 1RH, England (Central Liverpool)
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Ranked #43 of 100 hotels in Liverpool
A recent review
5 of 5 stars reviewed 1 week ago
Happyhammer190784 Maidstone, United Kingdom
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655 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (109)
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English first
Maidstone, United Kingdom
Contributor
16 reviews 16 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed at this hotel while visiting Liverpool to attend a graduation. From the word go the staff were amazing. Friendly helpful and welcoming We needed the room early as we needed somewhere to change after arriving in Liverpool with an hour to be ready and up to the Cathedral the concierge and front desk staff were incredible and thanks... More

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Senior Contributor
47 reviews 47 reviews
13 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 1 week ago

A hotel situated in a great location, relatively easy to find ( for Liverpool ) and charming staff unfortunately fail to out -weigh some of its failings. Check in was efficient and speedy. The room on the 6th floor was nice and spacious and clean on the whole. The two chairs situated therein, however tell a different story! The stains... More

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Danielle M, Front Office Manager at Marriott Hotel Liverpool City Centre, responded to this review

Dear Guest Thank you for taking the time to share your experience with the Liverpool Marriott Hotel City Centre. I apologize that your recent stay was not satisfactory and appreciate your feedback with regards to the issues you have mentioned. You’re a valued guest; everything we do is aimed at providing you with an excellent hotel experience. Please be assured... More

Kingston-upon-hull, United Kingdom
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed at this Hotel for one night for a wedding nearby . In good position for all attractions , staff very friendly and helpful , but felt hotel very expensive along with a £12 parking fee . Room was clean but had problems , air conditioning did not seem to work very well , this was also problem for other... More

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Danielle M, Front Office Manager at Marriott Hotel Liverpool City Centre, responded to this review

Dear Mr Hull, Thank you for taking the time to review your recent stay with us and I do apologise what you received was not up to the standard expected. We do have a proactive maintenance plan in place our bedrooms are audited and serviced from a maintenance perspective monthly and rely deeply on customer feedback to let us know... More

Scarborough, United Kingdom
Top Contributor
240 reviews 240 reviews
19 hotel reviews
97 helpful votes 97 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed here for three nights in July, on a coach trip. The hotel is very central, and really handy for Lime Street railway station. The rooms are fine, but for me the excellent staff made our stay extra special. Several of them went out of our way to help us, including the concierge, reception staff, and the maintenance manager... More

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mathew f, Director of Operations at Marriott Hotel Liverpool City Centre, responded to this review

Martin D, Thank you for reviewing your stay with us and your fantastic comments about our hosts at the Liverpool Marriott Hotel City Centre. While we do our best every day it is great to receive such feedback and I will ensure our hosts are made aware of how they impacted your stay with us. Thank you Mathew More

2 reviews
2 of 5 stars Reviewed 2 weeks ago

The bed was casters attached to the box springs with a mattress thrown on top. Most uncomfortable bed ever. The box spring has bowed out and the middle of the bed was a sinking hole. It was like trying to sleep in a birds nest with the head and foot of the bed at least 6 inches higher than the... More

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mathew f, Director of Operations at Marriott Hotel Liverpool City Centre, responded to this review

Shad F, Sorry you found your bed uncomfortable, usually our beds are one of our strengths and we do pride ourselves on a good night sleep. I do hope to be able to welcome you back to the hotel in the near future and restore your faith in our quality bedding. Mathew More

Norwich
Contributor
14 reviews 14 reviews
8 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Hotel is central so ok for getting around. stayed on the 24th June for the business awards. Used my Marriott reward number for 2 rooms but as yet no sign of my reward points?? Rooms ok you know what you are getting at Marriott. As with all chain hotels the Bar area and service aint good and I wounder why... More

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mathew f, Director of Operations at Marriott Hotel Liverpool City Centre, responded to this review

DrinksmanNorwich, Thank you for reviewing your stay with us. I'm sorry to see you faced some service issues in the hotel but I’m glad you found our rooms to be comfortable. I do hope you were able to take in our great city and take advantage of some great sights. I am not sure why you have not received your... More

Contributor
12 reviews 12 reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Nothing fancy about this hotel, but it is very conveniently located near Lime Street station. The absolute best part of the hotel is their staff. We arrived very late and the late night staff was very helpful with our plans and our arrangements for a Beatles tour and Anfield stadium tour were made by morning. Paula was particularly helpful and... More

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mathew f, Director of Operations at Marriott Hotel Liverpool City Centre, responded to this review

Dear RCAustin Thank you for reviewing your stay with us. I am extremely proud of our staff here at the Liverpool Marriott and glad they made your stay great. I will feed back directly to Paula and thank her for the extra work she put into your stay. We look forward to welcoming you back to our great city and... More

Burton on trent
Senior Contributor
37 reviews 37 reviews
22 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Just stayed for one night (24 June). Despite the rain very friendly chap helped me find the car park. Then greeted by the most friendly and efficient receptionist ever. This place is very well run, clean, everything works and the staff are great. Liverpool must be the friendliest place in Britain. Will definitely be back for a longer stay

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mathew f, Director of Operations at Marriott Hotel Liverpool City Centre, responded to this review

Dear yberd1884, Thank you for your review and it’s great to see you found our staff to be so welcoming. I agree with you Liverpool has got to be one of the friendliest cities and in the Liverpool Marriott we do try to show this too. It would be great to have you stay longer next time and help you... More

st.helens
Contributor
11 reviews 11 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 3 weeks ago

we stayed on the 26th of june for one night in a penthouse suit. lovely large room. champagne should have been waiting for us, but we had to go down to front desk to ask for it. the wirlpool bath did not work, a man from the front desk came and looked at it with no joy, not really good... More

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Sevenoaks, United Kingdom
Top Contributor
74 reviews 74 reviews
30 hotel reviews
144 helpful votes 144 helpful votes
4 of 5 stars Reviewed 5 weeks ago

We used this hotel while attending a Liverpool University open day. Not only is it just a few minutes walk from Liverpool Lime street station, it is 10 mins walk from University Square. There are abundant restaurants within a stones throw of the hotel and also good shopping is available. The rooms are as expected for this chain, slightly dated... More

Was this review helpful? Yes 2
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Additional Information about Marriott Hotel Liverpool City Centre

Address: 1 Queen Square, Liverpool L1 1RH, England
Phone Number:
Location: United Kingdom > England > Merseyside > Liverpool > Central Liverpool
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Marriott Hotel Liverpool City Centre 4*
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Also Known As:
Marriott Liverpool
Liverpool Marriott

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#17 Luxury Hotel in Liverpool #31 Romantic Hotel in Liverpool
Hotel Class
Official Description (provided by the hotel)
Famous for sports, entertainment and Beatlemania, Liverpool is a cultural centre with more museums and galleries than any city outside London. The Liverpool Marriott Hotel offers a fantastic location, set within the art and cultural district overlooking vibrant Queen Square. Beautifully decorated, our bedrooms offer air cooling system and luxurious bedding with cotton-rich linens and fluffier pillows. After a day of museum hopping or shopping, enjoy a swim in our indoor pool or in Urban Peace Health and Beauty and choose from one of our fantastic treatments. ... more   less 
Number of rooms
146

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