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All 100 Liverpool hotels

Marriott Hotel Liverpool City Centre

4.0 of 5 Hotel   |   1 Queen Square, Liverpool L1 1RH, England (Central Liverpool)
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Ranked #45 of 100 Hotels in Liverpool
A recent review
4 of 5 stars reviewed 2 days ago
Giles101 Fort Worth, Texas
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686 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Gloucestershire, England
Top Contributor
189 reviews 189 reviews
141 hotel reviews
292 helpful votes 292 helpful votes
2 of 5 stars Reviewed yesterday NEW

I thought about giving only two stars here, trying hard to justify a third. But ultimately, it was the staff attitude as we checked out this morning - slow and rather patronising - that influenced my decision, for that's the memory which lingers. The brand promises more than the hotel delivers, though the prices ought to have been an indication... More

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mathew f, Director of Operations at Marriott Hotel Liverpool City Centre, responded to this review

elegantraveller, I am sorry to see you faced some challanges while staying with us. We have taken your comments on board and shared them with the team in the hotel. We do hope to welcome you back into this great city with our fantastic links and easy access to all the city has to offer. Mathew More

Fort Worth, Texas
Senior Contributor
37 reviews 37 reviews
17 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

City Centre is exactly that--it's in the heart of Liverpool, a short walk from the train station. There are numerous restaurants and a nice-sized shopping center very close to the hotel. So, it's hard to beat the location. We chose a suite for this stay (or second at the property). The room was huge and the bathroom very nice, with... More

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Brownsburg, Indiana
Senior Contributor
43 reviews 43 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

stayed here on business for a couple of days. The location is great for shopping and restaurants. The hotel itself is clean, with the general upkeep in good shape. The beds are not premium mattresses though...just so you know. Just OK. The rooms are quiet. The plumbing actually works... Which is saying something for a UK hotel. The breakfast is... More

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Poole, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Forgive the pun, but my main memory is of the egg chef at breakfast. His speed and skill were extraordinary, and the results were very good. The hotel itself was pleasant, but as in most inner city hotels we had to chose between fresh air or city noise in our room at night. We are perhaps harder to please in... More

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Birmingham UK
Contributor
18 reviews 18 reviews
10 hotel reviews
188 helpful votes 188 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Stayed here as part of a conference. Rooms are a good size but need upgrading. Conference rooms were of a good standard, as was the food. The spa and gym facilities were also good and well maintained. The staff were excellent and extremely helpful

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snowdonia
Contributor
15 reviews 15 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

This is a favourite hotel of ours and its a shame to see it is simply not as good as it used to be. The big plusses are still there - the staff are amazingly friendly and helpful, breakfast is good, the rooms are nice. But now things go wrong all the time. For instance, our deal includes a bottle... More

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mathew f, Director of Operations at Marriott Hotel Liverpool City Centre, responded to this review

Barrie B, Thank you for reviewing your stay with us. I am glad to see you enjoyed how friendly and helpful our hosts are. Your stay is paramount to us and the points you raised have been shared with the management team here in the hotel. We do hope to welcome you back in the near future. Mathew More

Johannesburg, South Africa
Senior Contributor
34 reviews 34 reviews
21 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 1 week ago

The Marriott hotel is fantastic, reception was efficient and friendly during checkin and check out. Got free wifi for joining their rewards program. The room was clean, tidy, with everything you expect. White fluffy towns with bath sheets. A dumb butler and iron with ironing board in the room. Safe and laundry service. Room service got the drinks order wrong,... More

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mathew f, Director of Operations at Marriott Hotel Liverpool City Centre, responded to this review

Mark L Thank you for your review, It is great to see you enjoyed your stay and we hope to welcome you back again soon. Mathew More

Hartlepool, England, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 1 week ago

Great staff through out hotel especially on reception .Excellent breakfast experience ,perfect location .The downside £219 for one night in a suite that had thread bare furniture broken cupboard doors a kingsize bed??(2 singles pushed together ). Room was clean. Spoke to reception on check out who agreed hotel needs updating and obviously felt guilty taking payment. Back to premier... More

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mathew f, Director of Operations at Marriott Hotel Liverpool City Centre, responded to this review

15lincoln, Thank you for your feedback. I am glad you found our hotel facilities and hosts excellent, I do appreciate all of your points and can confirm this does factor into our ongoing improvements for the hotel. Kind regards Mathew More

Bristol
Reviewer
4 reviews 4 reviews
2 of 5 stars Reviewed 1 week ago

Room too hot and could not be cooled sufficiently Room too noisy from Bus station which would not be an issue if the window sealed correctly Breakfast was odd-tasting sausages, cold (very) bacon with white congealed fat, had to ask for tea twice, toaster needed two goes to brown the toast and then burnt it. Bonne Maman marmalade was fine!... More

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mathew f, Mathew Feaver at Marriott Hotel Liverpool City Centre, responded to this review

BinksandGilly, Thank you for reviewing your stay with us. We are in the process of some extensive works throughout the building which will see improvements in the areas you mentioned. I do hope to see you back again soon rebuilding your faith in our company. Kind regards Mathew More

Liverpool
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 weeks ago via mobile

I've stayed at the marriot quite a lot recently and it's always a pleasant stay the staff are extremely helpful and friendly rooms are spotless and comfortable and your bang in the city centre only criticism is it's quite noisy if your above the bus terminus and food could be better but please don't let that put you off

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Additional Information about Marriott Hotel Liverpool City Centre

Address: 1 Queen Square, Liverpool L1 1RH, England
Location: United Kingdom > England > Merseyside > Liverpool > Central Liverpool
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Marriott Hotel Liverpool City Centre 4*
Number of rooms: 146
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Also Known As:
Marriott Liverpool
Liverpool Marriott

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