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Liverpool Marriott Hotel City Centre

4.0 of 5 1 Queen Square, Liverpool L1 1RH, England
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Liverpool Marriott Hotel City Centre
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Liverpool Marriott Hotel City Centre
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Liverpool Marriott Hotel City Centre
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755 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Top Contributor
58 reviews 58 reviews
14 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 1 week ago

I dont think you can be negative about this hotel and it's location it's spot on ...for me and my party it couldn't get any better ..We booked in with no fuss and it was speedy ..We were all very pleased with the rooms alacated ..spotlessly clean with a nice bathroom with all the toiletries you would need. ..the only... More 

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Manchester, United Kingdom
Contributor
14 reviews 14 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Stayed there for one night!!! Upgraded to the penthouse! They said you would recieve a bottle of champagne (prosseco) Very Tired room!!!! Sofa was stained Coffee table had stains on it, chunks of would missing, and it smelt of cigarettes!!!!! I smoke but not in a room £150 per night Over priced Nice breakfast thou I must say

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Danielle M, Front Office Manager at Liverpool Marriott Hotel City Centre, responded to this review

Dear kkarl38 Thank you for taking the time to review your recent stay at Liverpool Marriott. Unfortunately Trip advisor does not supply me with the sufficient details I require to look into this matter further with regards to your booking. I would be more than happy for you to contact me directly, so I can look into your experience further.... More 

Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Fabulous room, lovely and warm. Reception staff were brilliant, so friendly and concierge were brilliant with directions and restaurants. I read a lot about wifi charges, but I can assure you, this is standard for many 4* hotels and they even offer free 24 hour access in the bar/lounge. Perfect. Liverpool, you have done Marriott proud.

Was this review helpful? Yes 2
newcastle
Senior Contributor
39 reviews 39 reviews
13 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The location of the hotel is excellent. The food experienced both at breakfast and the function we attended was very good. Drinks though were very expensive, £8.50 for a glass of wine in Liverpool is a bit of a rip off. The bedroom as well as being dated was freezing cold, despite putting the heating on the room did not... More 

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Danielle M, Front Office Manager at Liverpool Marriott Hotel City Centre, responded to this review

Dear Jobelly, Thank you for your comments regarding your recent stay with us. Please be assured that pride ourselves on making our guest’s trip to Liverpool as comfortable and enjoyable as possible. Therefore, I was naturally concern to read about your experience with regards to your room temperature and your resulting lack of sleep. Please accept my sincere apologies for... More 

London, United Kingdom
Top Contributor
173 reviews 173 reviews
10 hotel reviews
94 helpful votes 94 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I came to the Marriott to use the spa while staying in Liverpool. I have to say that I was disappointed, as you go in it looks great, but when I entered the female changing roomsi was disappointed, there is not enough room to get changed, not the locker keys have pins to help them on you and there is... More 

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Danielle M, Manager at Liverpool Marriott Hotel City Centre, responded to this review

Dear Zoe R, Thank you for taking the time to share your comments regarding your recent stay with us here at the Liverpool Marriott Hotel City Centre. I was troubled to read about the challenges you faced within our Leisure Club. Please be assured that our Leisure Club Team have a very strict cleaning policy in place and regular check... More 

London, United Kingdom
Top Contributor
66 reviews 66 reviews
15 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I booked this hotel for location. And on that score, it's unbeatable. You can literally see the sign saying "Marriott" when you step off the train at Lime St. The staff were helpful, polite and a joy to deal with all the way from check-in through to check-out. No problems there at all. On the final night, they popped a... More 

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Danielle M, General Manager at Liverpool Marriott Hotel City Centre, responded to this review

Thank you for your vital feedback about our hotel and for sharing some of your experiences from your stay. We pride ourselves on our service and dedication to making your stay unforgettable. This coupled with our location in our fantastic city makes us a popular choice for those visiting to Liverpool. In light of your positive comments I was naturally... More 

Brigg, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

It was a very last minute choice to book here, we had already booked into another well established hotel but sadly after reading the bad reviews we changed our plans, and oh was we pleased, everything was what I would expect from the Marriott, absolutely spot on.

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London, United Kingdom
Senior Reviewer
8 reviews 8 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I was here recently for a night. The room was good, all clean and the mattress was very comfortable (as always). Service was good as well. The best is the location. The hotel is located just next to the Train Station in Liverpool. A big shopping mall is just few minutes away as well and The cavern is also very... More 

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Wigan
Senior Contributor
34 reviews 34 reviews
24 hotel reviews
52 helpful votes 52 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Stayed here for a Saturday night treat after sale shopping. The location is the best. The staff are very good, and breakfast was great, although held in a function room, which seemed odd. The bar prices for a 4* hotel where very reasonable, so we had a few drinks pre our night out. Our room was a bit tired and... More 

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Danielle M, Front Office Manager at Liverpool Marriott Hotel City Centre, responded to this review

Dear Michelle&Hol Thank you for taking the time to review us and providing feedback with regards to your recent stay with us. I am thrilled that you enjoyed your stay and delighted that our Team here made your visit a great one. We look forward to welcoming you back in the future. With Warmest Regards Danielle More 

1 review
2 of 5 stars Reviewed 4 weeks ago via mobile

Hotel foyer was quite nice, certain staff were friendly, was disappointed to find restaurant was closed! Found this strange at Christmas. Breakfast served in a conference room (which we weren't told about when we booked) with make-do food heaters! No table cloths for a 4 star hotel is unacceptable! Our Room was cold even with heating on, quilts paper thin... More 

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Danielle M, Front Office Manager at Liverpool Marriott Hotel City Centre, responded to this review

Dear Guest Thank you for taking the time to share your recent experience at the Liverpool Marriott Hotel City Centre with us. Every process put in place is aimed at providing you with an unforgettable hotel experience. From your recent feedback, I am disappointed to learn that we fell short of your expectations. I do hope you give us the... More 

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Additional Information about Liverpool Marriott Hotel City Centre

Address: 1 Queen Square, Liverpool L1 1RH, England
Location: United Kingdom > England > Merseyside > Liverpool > Central Liverpool
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Liverpool Marriott Hotel City Centre 4*
Number of rooms: 146
Reservation Options:
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Also Known As:
Marriott Liverpool
Liverpool Marriott
Hotel Style:
#18 Luxury Hotel in Liverpool
#30 Business Hotel in Liverpool
#30 Romantic Hotel in Liverpool

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