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Atlantic Tower by Thistle Liverpool


Hotel class 4.0 of 5
Chapel Street, Liverpool L3 9RE, England
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Reviews you can trust

60% Recommend
3.5 of 5 stars 131 reviews
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By trip type
All (131)
[ Date ] [ Rating ]
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5 of 5 stars
sue4formulaone   3 contributions
barrow-in-furness
Nov 29, 2009 | Trip type: Couples New

the staff couldnt do enough for us, extremely polite and helpful on reception, had a few queries regarding how to work heating, booking taxi's etc and it was no problem to the staff helping with any of the queries. Room was lovely and spacious and was immaculate, couldnt fault the cleanliness at all. Bit noisy as we were opposite the... more

Great hotel
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4 of 5 stars
Terry77   12 contributions
Oslo
Nov 27, 2009 | Trip type: Friends getaway New

Good hotel located near Albert Docks. I was really impressed by the standard of the room. We had a corner room, spacious, clean, great flat screen and a nice bathroom. Not far to walk to the main shopping area, about 10 min walk. Excellent value for money... more

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4 of 5 stars
furyyfriend   8 contributions
London
Oct 25, 2009 | Trip type: Business

Nice location, busy hotel we had to wait for the lifts, comfy rooms. Food a bit disappointing but plenty of restaurants nearby Good value for the price we paid, would stay again more

Management response from
Thistle_CS, Customer Relations Manager

Many thanks for sharing your feedback. I am pleased that some aspects of your stay with us were pleasant and also disappointed to hear that you were not completely satisfied with the food offered at the hotel. We take guest feedback very seriously at our hotel and I will be sure to pass on your comments to the entire team...

Pretty Good
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4 of 5 stars
tinkerbell2989   2 contributions
holywood girl
Oct 19, 2009 | Trip type: Couples

At first when we arrived we were early, so without even having to ask, the girl behind the desk asked us if we wanted to leave our bags and take a walk around town. We did just that and when we arrived back to the hotel (this time we were on time), she was very polite and we got our... more

Management response from
Thistle_CS, Customer Relations Manager

Thank you for taking the time to review your recent stay with us at Thistle Atlantic Tower Liverpool. I was delighted with your feedback and pleased to read that staff went out of their way to help you enjoy your stay and that the cleaning and service was also to your satisfaction. I will be sure to share your positive...

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1 of 5 stars
PIJLondon   52 contributions
London
Oct 16, 2009 | Trip type: Couples
1/1 found this review helpful

Had to move rooms £90 per room per night - not even hoovered and pubic hairs in the bathroom - room service unobtainable and waiting 5 mins for the operator - reason: very bust @ reception - expensive for a crap hotel more

Management response from
Thistle_CS, Customer Relations Manager

I was naturally disappointed to read your review and would like to apologise to you personally for the inconvenience caused to you during your stay with us. Please let me assure you that I am taking your points up with the relevant managers to ensure the issues with cleanliness and room service are addressed, and that the reception staff are...

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2 of 5 stars
JimmyYLondon   1 contribution
London
Oct 11, 2009 | Trip type: Couples

I really don't understand what makes this a 4-star hotel. I would rate it as a 3-star hotel at best, maybe even 2-star. Whilst the location was good, that's about all it has going for it. And there plenty of much cheaper 2- and 3-star hotels nearby, some of which are even more centrally located. Our room was quite small,... more

Management response from
Thistle_CS, Customer Relations Manager

Thank you for your recent review. I would personally like to apologise to you for the inconvenience caused to you and that certain aspects of your stay did not meet your expectations. Feedback is important to us as we use it to further improve our services and standards. Please let me assure you that I am taking your points up...

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3 of 5 stars
jal44404   13 contributions
Southampton
Oct 8, 2009 | Trip type: Business, Solo travel

Used a travel firm to book the hotel and so monies paid and felt that this might not have been a good intro to the hotel however happy to sit back and be told coincidence. On arrival, I was given a room that had not been re-furbed and is one of the tightest for space I've ever been in... (There... more

Great Value
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3 of 5 stars
xxsxxRachelxxsxx   1 contribution
Cumbria
Sep 28, 2009 | Trip type: Friends getaway

We stayed at this hotel for 1 night booked through late rooms and gor a great price! Its in a great location, far away for it not to be noisey but about 10 min walk to the shops and albert docks. Breakfast was amazing! Really good views if you get a room to the front of the hotel. more

Management response from
Thistle_CS, Customer Relations Manager

Thank you for taking the time to review your recent stay with us at Thistle Atlantic Tower Liverpool. I am delighted with your feedback and pleased that you enjoyed your stay with us. I will be sure to share your positive comments with the rest of the team and we look forward to welcoming you back in the future.

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4 of 5 stars
JanetB3   12 contributions
Sep 21, 2009 | Trip type: Business

Nice views of the Mersey from the restuarant and easy to walk to cty centre. Rooms comfortable, staff pleasant and helpful more

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5 of 5 stars
WraggyC   7 contributions
Derby, England
Sep 4, 2009 | Trip type: Couples

I booked a standard double room on the internet on a special summer promotion, and paid £29 for 1 night, not including breakfast. At the hotel we were upgraded to a Deluxe double with a great view of the Liver building and Mersey, and very new modern decor. We were told at check in that breakfast was included in the... more

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Atlantic Tower by Thistle Liverpool Also Known As

  • Atlantic Hotel By Thistle Liverpool
  • Thistle Hotel Liverpool
  • Thistle Liverpool
Address: Chapel Street, Liverpool L3 9RE, England
Liverpool Hotels Atlantic Tower by Thistle Liverpool
3.5/5.0
131