Good hotel located near Albert Docks. I was really impressed by the standard of the room. We had a corner room, spacious, clean, great flat screen and a nice bathroom. Not far to walk to the main shopping area, about 10 min walk. Excellent value for money... more

Nice location, busy hotel we had to wait for the lifts, comfy rooms. Food a bit disappointing but plenty of restaurants nearby Good value for the price we paid, would stay again more

At first when we arrived we were early, so without even having to ask, the girl behind the desk asked us if we wanted to leave our bags and take a walk around town. We did just that and when we arrived back to the hotel (this time we were on time), she was very polite and we got our... more

Had to move rooms £90 per room per night - not even hoovered and pubic hairs in the bathroom - room service unobtainable and waiting 5 mins for the operator - reason: very bust @ reception - expensive for a crap hotel more

I really don't understand what makes this a 4-star hotel. I would rate it as a 3-star hotel at best, maybe even 2-star. Whilst the location was good, that's about all it has going for it. And there plenty of much cheaper 2- and 3-star hotels nearby, some of which are even more centrally located. Our room was quite small,... more

Used a travel firm to book the hotel and so monies paid and felt that this might not have been a good intro to the hotel however happy to sit back and be told coincidence. On arrival, I was given a room that had not been re-furbed and is one of the tightest for space I've ever been in... (There... more

We stayed at this hotel for 1 night booked through late rooms and gor a great price! Its in a great location, far away for it not to be noisey but about 10 min walk to the shops and albert docks. Breakfast was amazing! Really good views if you get a room to the front of the hotel. more

Nice views of the Mersey from the restuarant and easy to walk to cty centre. Rooms comfortable, staff pleasant and helpful more

I booked a standard double room on the internet on a special summer promotion, and paid £29 for 1 night, not including breakfast. At the hotel we were upgraded to a Deluxe double with a great view of the Liver building and Mersey, and very new modern decor. We were told at check in that breakfast was included in the... more