Thistle let me down badly in London 3 weeks earlier with the very poor Thistle Marble Arch so it was a relief to have a (somewhat) better stay on this occasion. I stayed here for one night with my 20 year old son, having done the same thing about 12 months previously. On that occasion we had a very commodious... more

Just returned after a one night stay at this hotel.The receptionist on arrival was very helpful no problem checking in.We stayed in room 319 it was a twin room.The room was very small could just fit two people in it was ok for one night.We had a very cold day when we arrived it was snowing,the room was freezing the... more

Just back from a 2 night mid-week break. The positives- the reception area was very christmassy! The reception staff were so friendly and helpful. The bed was massive and very comfortable. Breakfast was above average and the staff at breakfast were also very friendly. Negatives- room was tiny- barely room to walk around the bed. TINY. The bathroom was tiny... more

I am a travel agent and stayed here the night of the 29th of November 2009. ROOM: 1212, Hoylake Suite. I arrived late afternoon with my girlfriend and was met by the most helpful reception staff who checked me in and also directed me to the offsite secure car-park. Me and my girlfriend then got to our room on floor... more

Foyer was lovely all decorated ready for Christmas. The only negative about the hotel was the breakfast,. The dining room was very busy and the staff could not replenish the hot buffet quick enough. The food wsas barely wsarm - would have been dissappointed id I'd paid £14-15 for it. more

On arrival at the hotel we were greeted by very friendly receptionist and check-in as very efficient. The twin rooms were clean, comfortable but were very small. Breakfast in the morning was very disorganised, they were very slow to re-stock food which meant people were standing about waiting, food was cold. Tables were not cleared, staff were totally were stressed... more

the staff couldnt do enough for us, extremely polite and helpful on reception, had a few queries regarding how to work heating, booking taxi's etc and it was no problem to the staff helping with any of the queries. Room was lovely and spacious and was immaculate, couldnt fault the cleanliness at all. Bit noisy as we were opposite the... more

Good hotel located near Albert Docks. I was really impressed by the standard of the room. We had a corner room, spacious, clean, great flat screen and a nice bathroom. Not far to walk to the main shopping area, about 10 min walk. Excellent value for money... more

Nice location, busy hotel we had to wait for the lifts, comfy rooms. Food a bit disappointing but plenty of restaurants nearby Good value for the price we paid, would stay again more