Stayed with hubby for 2-night break. The first room allocated to us (1016) had a wonderful view of the mersey but the bed covers were stained, the walls had tea/coffee splash marks and the sink was cracked. I asked to be moved and we were upgraded (free of charge) to room 314 which was classed as an executive room. It...
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I stayed at this hotel last week for the amazing night that Liverpool knocked Manchester City from the Cup.
I chose this hotel from previous experience and I have to say i enjoyed my stay yet again. When you arrive at the desk and recieve a friendly Scouse female welcome, it makes me smile.. I love the accent.. We were...
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Arrived to this hotel at approx 9pm on a friday night, and noticed the church bells ringing outside...more on this later. Hotel reception very impressive and clean, with friendly staff. I was given my room no 810, and shown to the lift. When I arrived on 8th floor the room was in v close proximity to the lift which was...
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Dear Skinneystayer,
Thank you for taking the time to post the above review, which I read with mixed feelings. Firstly, I was delighted that you found the staff at the hotel to be in some areas impressive and friendly, and they will be greatly encouraged.
I was however, sorry to hear your views on your room and the Vu Bar....
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I decided to book this hotel as is advertised as a four star hotel. It was my partner’s birthday and thought that the hotel looked great in the pictures, so would be a great place to stay for a night in Liverpool . Unfortunately I didn’t check out the reviews beforehand (which I usually do). We paid £45 per night...
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We stayed for one night and were so glad we weren't staying longer. Booked very well in advance and stressed that we wanted a quiet room. We were put in a pokey little room right next to a lift and also next to a loud fire door that made our room door shake violently every time someone opened it. The...
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Dear andrea k,
Thanks for taking the time to post your review on line, and I am sorry to hear your stay was not to your satisfaction. I cannot establish which room you stayed in from your review, however, I am sorry that you did not find it either quiet enough nor of suitable décor. Our lifts run up a...
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The pictures online do not represent the room i had, paid £79 for one night. Several family members stopped overnight too my sisters room was fab, clean and massive bed as was my niece. Mine was dirty stained base to bed, cramped stained walls, smelled badly of smoke (yes i am a smoker) however ive NEVER stayed in a room...
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Dear theresa h,
Thank you for taking the time to post the above review. I was sorry to hear that you were allocated a smoking room, and found the standard to be unacceptable. I am working with our owners to have the remaining rooms refurbished, with 7th floor currently underway. 8th floor, as our smoking floor, has yet to be...
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Got a room for a Friday night as in city for an evening event. Got an upgraded, executive room (double) for just £47. Cracking view across the mersey and a very good size. Staff where very good at front of house when we checked in and no faults there.
Did not have breakfast or food so cannot comment. Though ahve...
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Dear Scousejetsetter,
Many thanks for taking the time to post your review on line! I am delighted that you enjoyed your stay and that the staff were very good. Always our aim! Thanks also for the upgrade tip! It’s definitely worth the few extra £’s!
I do hope to see you again at the Atlantic Tower soon,
Alistair Risk
General...
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Just got home after a two night Groupon stay at the Atlantic Tower and would jump at the chance to return to this hotel on another deal. The hotel is in a fantastic location and everything you could want is in easy walking distance. Liverpool is a great city for a short break.
The room was well appointed with a...
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Dear Moo66,
I am delighted with the above review, in particular that you took the time to mention by name a couple of the team! Kevin and Maria will be very encouraged, and I thank you for your kind comments. I hope we see you back at the Atlantic Tower in the near future.
Best regards,
Alistair Risk
General Manager
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My husband and I would like to thank you for the room you allocated to us. It was fabulous with a wonderful view.
We had an absolutely fabulous day in Liverpool. The weather being so horrible, we spent most of it in the Cavern.
We are looking forward to our next stay in Liverpool at the Atlantic which hopefully will...
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Dear Ann774,
Thank you so much for taking the time to post such a positive review. My team and I really appreciate it!
I look forward to your next visit!
Kindest regards,
Alistair
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We stayed in this hotel as a drop off point to get away from a weekend we where no enjoying in Blackpool . When with our 4 year old son we tend to stay in premimer inns as there cheep and you don't feel as if everyone look at your son as a one big noise however my husband had...
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Dear Vickygray,
Thank you for your review above and sorry to note you had such an unsatisfactory stay. I have tried to identify your booking from the comments you have made, but have been unable to do so. It would be helpful to know when you stayed to help me follow this up. I would be grateful if you could...
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