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All 95 Liverpool hotels »

Atlantic Tower, Liverpool

4.0 of 5
Chapel Street, Liverpool L3 9RE, England
Hotel amenities
Atlantic Tower, Liverpool
Ranked #32 of 95 hotels in Liverpool
3.5 of 5 stars 447 Reviews
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447 reviews from our community

What travelers say about this hotel
  • Liver building(17)
  • Albert dock(15)
  • Car park(13)
  • Very good(10)
  • Friendly and helpful(9)
  • Reception staff(8)
  • River Mersey(5)
  • Flat screen TV(4)
  • Great view(4)
Traveler rating
    104
    156
    99
    54
    34
Only show reviews for Family (26) | Couples (187) | Business (68)
Date Rating
London
Senior Contributor
46 reviews 46 reviews
Reviews in 23 cities Reviews in 23 cities
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed May 21, 2012 NEW

Good location near the river & Albert Docks. Rooms were new-ish & clean, but a little basic. Hotel bar was ok. Good value if you get a deal. Worth signing up to the Thistle hotels signature programme to get vouchers for free lunches & free stays. More

Was this review helpful? Yes
Thistle UK Group, General Manager at Atlantic Tower, Liverpool, responded to this review
May 23, 2012

Dear Steve-London-N16 Many thanks for taking the time to post a review. It seems we met your needs and not much more, however, I am pleased you felt you received good value. I am glad to see you signed up to our Signature programme. Definitely worth the few minutes it takes to apply. Do let me know directly if there... More

Contributor
14 reviews 14 reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed May 21, 2012 NEW

Friendly, efficient staff. Room very clean with good views. Did not eat or drink in the hotel so cannot comment on food or drink. Good location for shopping & nightlife. More

Was this review helpful? Yes
Thistle UK Group, General Manager at Atlantic Tower, Liverpool, responded to this review
May 23, 2012

DearJondi64 Thanks for your review which is short but sweet! Glad to hear you found the staff helpful and friendly and the room to be clean and with good views. Hope to see you back again soon, Best regards, Alistair Risk General Manager More

Birmingham, United Kingdom
2 reviews
5 of 5 stars Reviewed May 21, 2012 NEW

the welcoming reception is a good start to a holiday . the staff were smiling and pleasant , the room was clean with all the bits & pieces we could ever need . Alister Risk [the general manager] was also very welcoming and concerned with everything that was going on in ,and around, the hotel . The breakfast was excellant... More

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Thistle UK Group, General Manager at Atlantic Tower, Liverpool, responded to this review
May 23, 2012

Dear David R , Thanks so much for your kind review. It was great to catch up with you and your party over the weekend, and I am delighted that you enjoyed your stay so much. Personal mention is well received too! My team and I are greatly encouraged by your feedback. Hope to see you back at the Atlantic... More

Solihull, United Kingdom
1 review
5 of 5 stars Reviewed May 20, 2012 NEW

A super hotel for visiting Liverpool, fantastic views over the Mersey River and a short walk to all the sight seeing venues and shops. First impressions of the hotel for me always start at reception and we wasn't disappointed to be met by a smiling face. Once checked in the room was fantastic, clean and well appointed. All the staff... More

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Thistle UK Group, General Manager at Atlantic Tower, Liverpool, responded to this review
May 21, 2012

Dear Stewart R, Thank you so much for your kind comments above. My team and I are greatly encouraged, and Shannon in particular is delighted with your feedback. It was a busy weekend at the hotel, with the team focusing on a number of important areas, so it is great to read that you had such a positive experience. Thanks... More

Liverpool, United Kingdom
Senior Reviewer
8 reviews 8 reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 19, 2012 NEW

Stayed one night in standard room which was excellent price and we were not disappointed. On arrival staff at reception were friendly, helpful and offered to look for a room with a view over river. We were given a lovely room on 11th floor. It was clean and perfect for the reasonable price we had booked which also included breakfast.... More

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Thistle UK Group, General Manager at Atlantic Tower, Liverpool, responded to this review
May 21, 2012

Dear Cordy3-11 , Thank you for your kind comments above. It has been great to pick up two really favourable reviews this morning. Glad to hear you had such a good stay, and I will be sure to share your comments with the team. Hope to see you back at the hotel in the very near future. With best regards,... More

Liverpool
1 review
1 of 5 stars Reviewed May 17, 2012

'Rude' is what sums up this place the Atlantic Tower Thistle Hotel Liverpool. If you want to be treated like being bossed around by arrogant and unapologetic staff, especially senior staff the nhtop managers of the place, some of whom are around at the front desk, then go to this place. If not, don't ever lay your foot into this... More

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ABR1, General Manager at Atlantic Tower, Liverpool, responded to this review
May 18, 2012

Dear Reviewer, I am verty concerned to read your comments, and offer my apologies. I cannot identify you from your review, so would be grateful if you would contact me directly at the hotel to enable me to understand the background behind your comments. My team and I are committed to delivering Great Guest service, and am keen to resolve... More

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Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 of 5 stars Reviewed May 14, 2012

Arrived for a weekend break and all seemed well untill the room ! Very small including the bed , bathroom and room lacked a feel factor! I would expect the standard and finish from a travelodge but this was no where close to that ! Email sent 2weeks prior to visit regards parking cost and availability but no reply so... More

Was this review helpful? Yes
Thistle UK Group, General Manager at Atlantic Tower, Liverpool, responded to this review
May 16, 2012

Dear Simonmanx, Thank you for your comments above! I am very sorry that you found the experience at the hotel to be a poor one, and in particular that you got the sense that as a chain of hotels we do not care about our guests. Please rest assured that this is far from the case, and I would be... More

Warrington
Senior Contributor
30 reviews 30 reviews
Reviews in 16 cities Reviews in 16 cities
22 helpful votes 22 helpful votes
2 of 5 stars Reviewed May 12, 2012

This hotel is much less impressive than it looks and needs refurbishing and a much better standard of room care. On arrival we had great difficulty finding the hotel car park which is very poorly signposted. Check-in was rather slow. I had booked two Executive Double rooms for a birthday celebration for my daughter. I wanted something a bit special... More

Was this review helpful? Yes
See 4 more reviews by n0rbr8ck for Liverpool
Thistle UK Group, General Manager at Atlantic Tower, Liverpool, responded to this review
May 14, 2012

Dear n0rbr8ck, Thanks for posting your review, and I am sorry to note that we did not meet your expectations. I was disappointed to read the comments you had regarding the cleanliness of the bedroom, and will follow this up with the housekeeping team directly. In terms of condition, we have enjoyed considerable investment in the hotel over recent years,... More

Isle of Man
Contributor
15 reviews 15 reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed May 10, 2012
1
person found this review helpful

One of the friendliest receptionists we have ever been greeted by. The hotel is in a fantastic location, if you are travelling to Liverpool by ferry it is literally a 2 minute walk. Everything you could wish for is on your doorstep and our room overlooked the Liver Buildings and the River Mersey. Fantastic. More

Was this review helpful? Yes
See 6 more reviews by Nikjay23 for Liverpool
ABR1, General Manager at Atlantic Tower, Liverpool, responded to this review
May 11, 2012

Dear Nikjay23, Thank you for your kind review and delighted to read you had such a good stay. The reception team are really pleased to get such a nice comment. Hope to see you again soon, Alistair Risk General Manager More

Douglas
Contributor
11 reviews 11 reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed May 10, 2012

just because it was football we had to pay 30.00 over the usual rate for our room. room had a great view but with single pane glass was a bit cold & noisy. Hard mattresses so not a good nights sleep. Otherwise a very bland hotel. More

Was this review helpful? Yes
See 2 more reviews by manxfoodie for Liverpool
ABR1, General Manager at Atlantic Tower, Liverpool, responded to this review
May 11, 2012

Dear manxfoodie, Thanks for taking time to post your comments, and sorry to hear you didn’t have such a great stay. It is true that our rates are very much aligned with demand, and of course when football is in town there does tend to be a spike in bookings, however, our rate is always very competitive in the market,... More

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Additional Information about Atlantic Tower, Liverpool

  • Atlantic Hotel By Thistle Liverpool
  • Thistle Hotel Liverpool
  • Thistle Liverpool
Address: Chapel Street, Liverpool L3 9RE, England
Price Range: $$

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Atlantic Tower, Liverpool
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