We stayed here last weekend for a girls weekend. What a disappointment! Even though we'd booked 6 twin rooms, they gave us 6 double so we all had to share beds as they were fully booked and couldn't move us. The lifts were constantly out of order or didn't go to the floors they were meant to so we were... more

I stayed here in January 2009 and was staying on business. I had read some of the reviews that said this hotels was a dump. I don't agree. The public areas of the hotel were well maintained and in very good condition. On the other hand the rooms were not is as good shape. The rooms just appeared old and... more

the worst accomadtion i ever seen, complete DUMP everything broke nothing worked, the bar is a dump, the service is terrible wouldnt stay here again if you paid me to!!!!!!!!!! more

We stayed for 2 nights in June and the only positive comment we could make was that the hotel is in a good location to see all the sights of Liverpool.The hotel gave us 2 filthy rooms which looked like they had not seen a duster ,let alone any cleaning products.Breakfast is complete chaos ,everyone squashed in like sardines and... more

I was in Liverpool with a friend of mine for a Beatles weekend. We booked a double room in this hotel because they had a very good offert. The hotel is really in a hot spot, a ten minutes walk from the Cavern, and a 15 minutes walk from the Cathedral. The building in itself is magnificent, enormous and it... more

we had booked a twin room.. arrived at the room it was a double.. went back to reception allocated another room... another double.. finally got a twin which wasnt very clean.. were more or less told we should be grateful for what we got.escort agency calling card pushed under the door during the night.. worrying to think these people are... more

Booked a double room, was given a twin room, Went down to complain and given another room which was ALSO a twin room. Went down to complain again to be told they had no double rooms left and that our room was the only 'style' of double room they had left. The room was old and very worn and did... more

We stayed here on a weekend break. Location is excellent, two minutes walk from all shops and approx 10 mins from Cavern Club. We arrived at 2 pm and were told the room would not be ready until 3 pm as there were celebrities arriving that evening and the maids did not want to release the keys until all rooms... more

My husband and I stayed at this hotel for one night and I could not fault it for the price we paid, the room was clean and presentable if a liitle small, but perfectly adequate. The food in our view was better than most hotels we have stayed at in this price bracket. The staff were polite and attentive especially... more