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Holiday Inn Liverpool City Centre

3.0 of 5 Lime St, Liverpool L1 1NQ, England
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Holiday Inn Liverpool City Centre
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Holiday Inn Liverpool City Centre
Holiday Inn Liverpool City Centre
Holiday Inn Liverpool City Centre
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734 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Liverpool, United Kingdom
Senior Reviewer
7 reviews 7 reviews
3 of 5 stars Reviewed 4 days ago NEW

Very central location which is perfect for a base. Work is being done on the building so there was a bit of noise but most staff were smart and friendly. The hotel is quite dated and the 'wipe clean' settees werent a great choice..... Food is fairly traditional - all safe options. Drinks are extortionately priced- 2 pints of a... More 

Was this review helpful? Yes 1
JonathanKing, General Manager at Holiday Inn Liverpool City Centre, responded to this review

Dear 'Ptolomy_S' Thank you for taking the time to place your review following your recent stay with us in Liverpool. We are pleased to advise you that, commencing in January, all our public areas including reception, restaurant, bar & lounge will be refurbished to give the hotel a new fresh feel and compliment our bedroom refurbishments from earlier this year.... More 

united kingdom
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

Although the hotel was warm, clean & staff were helpful we won't be staying here again. We booked a suite & expected more than 2 rooms with a bed , tv in one and a desk , office chair , 1 armchair in the other ! Bathroom was ok, bed should have been a king but was a double. And... More 

Was this review helpful? Yes
JonathanKing, Front Office Manager at Holiday Inn Liverpool City Centre, responded to this review

Dear 'oldbird' Thank you for your review, we appreciate your time in advising us of your stay. Naturally, we are sorry to learn that your experiences on this occasion did not meet the high standards you rightly expected to receive. We have taken the time to investigate your feedback further and I am confident we can return to the strong... More 

Ramsgate, United Kingdom
Senior Contributor
32 reviews 32 reviews
9 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I only stayed for one night as I had gone to Liverpool for a Christmas party! The hotel is directly across the road from Lime Street Station, which made it perfect for me as I use crutches. The staff are friendly and helpful and everything is to hand. My room was comfortable and clean and the bar and restaurant areas... More 

Was this review helpful? Yes
JonathanKing, General Manager at Holiday Inn Liverpool City Centre, responded to this review

Dear Helen Thank you for your very kind review following your recent stay with us in the heart of Liverpool. We are very pleased to learn that you enjoyed your time with us and we hope to have the opportunity to welcome you, once again, on many future occasions. Best regards Jonathan More 

1 review
3 of 5 stars Reviewed 6 days ago NEW

Visited Liverpool from 4 to 7 Dec 2014. Great location as its directly opposite Liverpool lime street station. Easy access to places in Liverpool and bus to Anfield is just beside the hotel. Room was big and spacious but the attitude of the staff needs to be improved.

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JonathanKing, General Manager at Holiday Inn Liverpool City Centre, responded to this review

Dear 'Kee Y' Thank you for your review following your recent stay with us in Liverpool. We are pleased that you found our accommodation to a high standard, that compliments our great location in the heart of the City, Naturally, we are sorry that you experienced a poor attitude from a member of my team which, I am happy to... More 

UK
Contributor
14 reviews 14 reviews
9 hotel reviews
30 helpful votes 30 helpful votes
1 of 5 stars Reviewed 1 week ago NEW

Advertised as “Traditional Festive Fayre – Enjoy a scrumptious 3 course, traditional Christmas meal with all the trimmings…” If you’re thinking of making a late booking for your Christmas Night Out – give this place a miss. Alternatively, make sure you go for the all-inclusive drinks package, because that way hopefully, you’ll have so much to drink that you won’t... More 

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JonathanKing, General Manager at Holiday Inn Liverpool City Centre, responded to this review

Dear 'Nuttytartz' Thank you for taking the time to provide your review following your Christmas Party. Naturally, I am most concerned to learn of your complaints and may I reassure you that I will complete a full review into the points your raised. May I also encourage you to contact me directly so that I may have the opportunity to... More 

Kendal, United Kingdom
Top Contributor
87 reviews 87 reviews
28 hotel reviews
72 helpful votes 72 helpful votes
5 of 5 stars Reviewed 1 week ago

This is are Second stay here, always Good very Clean very Comfy beds, only downside is at weekends you get a lot of revellers who can be noisey into the night in my last review i mentioned about the Hotel looking into a Quiet Sleep Policy , decent breakfast and good service,

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Rugby, United Kingdom
Senior Reviewer
8 reviews 8 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Always enjoy staying here been here many times. Staff are helpful and hotel is immaculate. Bit disappointed with the beer selection in the bar but it is a great location with cracking view. Try to get a room with out a connecting door less noisy. Also be savvy on when you book if you are a tourist like us. Room... More 

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JonathanKing, General Manager at Holiday Inn Liverpool City Centre, responded to this review

Dear John Thank you for your review following your most recent stay with us. It is always good to welcome you and we hope to have the opportunity to see you again in 2015. Best wishes for the festive season The Holiday Inn Team. More 

Daventry, United Kingdom
Contributor
15 reviews 15 reviews
5 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We went to Liverpool for a weekend break by train - so this hotel right opposite Lime Street Station was very convenient. It was about a ten to fifteen minute walk from the Albert Dock and Pier Head, depending on which way we walked. It is also within very easy reach of the fantastic shopping area of Liverpool One and... More 

Was this review helpful? Yes 1
JonathanKing, General Manager at Holiday Inn Liverpool City Centre, responded to this review

Dear 'Linandmike2014' Thank you for taking the time to place your kind review following your recent stay with us in Liverpool City Centre. Needless so say, we are pleased to learn that you enjoyed your time in our great city. We hope to have the opportunity to welcome you on many future occasions. Best regards Jonathan More 

Northampton, England, United Kingdom
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

I just want to say how lovely this hotel is and the people who work there we're so friendly and helpful. Me and my best friend stayed for the weekend last week to do some Xmas shopping and a night out. We found this hotel was in a perfect location and the room was so clean and lovely. The first... More 

Was this review helpful? Yes
JonathanKing, General Manager at Holiday Inn Liverpool City Centre, responded to this review

Dear Emma Thank you for your very kind review, it really is appreciated. I have taken the opportunity to forward your compliments to all my team. I know they will all be very pleased. Thank you also for your recommendations. We hope to have the opportunity to welcome you in 2015. Best wishes for the festive season. Jonathan More 

Liverpool, United Kingdom
Senior Contributor
30 reviews 30 reviews
10 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Hotel is Lovely. Ideal Location in Liverpool One. Facing The Albert Dock. Rooms were lovely, beds comfortable. Staff lovely. Food & Drinks nice, pretty cheap for the location. Would Recommend A*********

Was this review helpful? Yes
JonathanKing, General Manager at Holiday Inn Liverpool City Centre, responded to this review

Dear'SummerLeigh01' Thank you for placing your complimenting review following your recent stay with us in the heart of Liverpool. Have a lovely Christmas and we look forward to welcoming you in 2015. Best regards The Holiday Inn Liverpool Team More 

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Additional Information about Holiday Inn Liverpool City Centre

Address: Lime St, Liverpool L1 1NQ, England
Phone Number:
Location: United Kingdom > England > Merseyside > Liverpool > Central Liverpool
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Liverpool City Centre 3*
Number of rooms: 139
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Also Known As:
Holiday Inn Liverpool City Centre Hotel Liverpool
Liverpool Holiday Inn
Hotel Style:
#30 Family Hotel in Liverpool
#32 Business Hotel in Liverpool
#34 Romantic Hotel in Liverpool

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