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Holiday Inn Liverpool City Centre

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Lime St, Liverpool L1 1NQ, England
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1 room 1 guest
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Holiday Inn Liverpool City Centre
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894 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Cardiff
Level Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

For a short break following a couple of business meetings in Liverpool we stayed at this recently re-furbished property. The staff were all friendly, helpful and a delight to deal with whilst our room was comfortable, well ventilated and equipped with all we needed. Food in the restaurant was tasty and reasonably priced. And with a large public car park... More 

Was this review helpful? Yes
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

We had our wedding party here and we were extremely happy we did. We could not fault the staff.All of them were extremely helpful and could not do enough for us even when i stupidly forgot my shirt one of the staff on reception went out of his way for me and bought one from a local shop for me.... More 

Was this review helpful? Yes 1
North Shields, United Kingdom
Level Contributor
82 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 128 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I have a quite stop in the hotel and was very satisfied with my night sleep. The room was fairly large, great location and easy to find. The bed was comfortable and the staff very friendly. The wifi works without an issue and only fault that I can say it is that the breakfast was fair.

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England
Level Contributor
29 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Great location. The hotel is a good average standard, rooms reasonable sized and clean. The only real complaint is lack of plug sockets by the bed and in the room in general. The staff were pleasant and helpful but sometimes there were big queues at the desk and only one person on reception. Also really expensive for what it is.

Was this review helpful? Yes
Barbara L, Guest Relations Manager at Holiday Inn Liverpool City Centre, responded to this review

Dear 'Shakira78', Thank you providing us feedback on your recent stay with us. I am pleased to read that you had enjoyed your stay with us and our team looked after you very well. I have noted your feedback in relation to checkout which I have passed on your comments to our Front of House Manager, we both appreciate you... More 

Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

We had a 2 night stay here this week and could not fault the hotel in any way. Fairly large and comfortable room. Staff extremely helpful. Plenty of choice for breakfast. Just across the road from Lime Street Station. Will use again if we decide to stay in Liverpool again.

Was this review helpful? Yes
Barbara L, Guest Relations Manager at Holiday Inn Liverpool City Centre, responded to this review

Dear 'Alan K', Thank you for providing us feedback on your recent stay with us at the Holiday Inn Liverpool City Centre. I am pleased to read that you had enjoyed your stay with us and the team have looked you. I have shared your comments with our team. We look forward to welcoming you back to the hotel in... More 

Edinburgh, Scotland, United Kingdom
Level Contributor
19 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 1 week ago

I had an overnight stay for business and I am looking forward to my next trip to Liverpool just to stay again! Brilliant location and lovely modern, clean interior. The lobby area had a bit of a pong but I didn't spend much time there so it didn't bother me. Emma on the front desk was spectacular and dealt with... More 

Was this review helpful? Yes
Barbara L, Guest Relations Manager at Holiday Inn Liverpool City Centre, responded to this review

Dear 'Ewan L', Thank you for providing us with such lovely feedback on your recent visit to the Holiday Inn Liverpool City Centre. It was a pleasure to read and great to see that you were made to feel at home. I have shared your comments with our team here, and they too are delighted to read that you will... More 

Level Contributor
167 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
5 of 5 stars Reviewed 1 week ago

The hotel was perfect, staff lovely and the position could not be better. Parking can be a bit difficult to find the entrance. I find best way is to head for Lime Street Station follow signs around the back of the station and stay in the right hand lane as you approach the Hotel in front of you. Lime Street... More 

Was this review helpful? Yes
JonathanKing, General Manager at Holiday Inn Liverpool City Centre, responded to this review

Dear Brian Thank you for taking the time and trouble to place your informative and positive review following your recent stay with us in the heart of Liverpool. Naturally, we are very pleased to learn that you enjoyed your time with us. Your constructive advise will be of great help to future guests. We hope to have the opportunity to... More 

Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed here Aug 18-20. Lovely room, comfy bed, delicious breakfast and we had 1 evening meal here, again delicious. Staff were fantastic, very, very friendly and helpful. We travelled by train to Blackpool, Lime Street Station directly opposite hotel .... Perfect! We were 5/10 min walks from shopping area, Odeon cinema, City Bus Tour (Adelphi Hotel, pick up point, right... More 

Was this review helpful? Yes
JonathanKing, General Manager at Holiday Inn Liverpool City Centre, responded to this review

Dear 'Trekker30122012' Thank you for your very kind review following your recent stay at the Holiday Inn Liverpool City Centre. Naturally, we are extremely pleased to learn that you enjoyed your time in our great City and that you found our staff 'fantastic' and 'very friendly and helpful'. Our team work very hard to try to ensure all our guests... More 

London, England, United Kingdom
Level Contributor
26 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Lovely staff; Pleasant, helpful, unhurried. Fabulous breakfast, had 4 courses on my first morning. Yum. :-) Happy with the room and bathroom, 7th floor. Parking is, mmmm, odd and a bit annoying. I was there 2 nights so financially it wasn't a problem. But if you're there for a week it will cost you minimum £42. If you go out... More 

Was this review helpful? Yes
JonathanKing, General Manager at Holiday Inn Liverpool City Centre, responded to this review

Dear James Thank you for taking the time to place your constructive review following your recent stay with us. Naturally, we are pleased to learn that you experienced a high standard of service throughout your visit and that you particularly enjoyed your breakfasts with us each morning. Regarding car parking arrangements, we are in a positive position to be able... More 

Southampton, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Central to town and everything was in walking distance. Room was spacious, clean and extremely comfortable. Staff were extremely helpful and recommend places to see/eat. Highly recommend this hotel. We went for a couples weekend and was lovely - visit the town centre and albert dock.

Was this review helpful? Yes
JonathanKing, General Manager at Holiday Inn Liverpool City Centre, responded to this review

Dear Danielle Thank you for taking the time to place your very kind review following your recent stay at the Holiday Inn Liverpool City Centre. Needless to say, we are very pleased to learn that you enjoyed your time with us and we hope that your experiences on this occasion will encourage you to visit us again in the very... More 

Hotel Review Summarization

What travelers say

  • Very good(5)
  • Train station(4)
  • Nice room(3)
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