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Holiday Inn Liverpool City Centre

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Lime St, Liverpool L1 1NQ, England
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What travelers say:
Very good
(5)
Train station
(4)
Nice room
(3)
Holiday Inn Liverpool City Centre
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Holiday Inn Liverpool City Centre
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802 reviews from our community

Traveler rating
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    327
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Southampton, United Kingdom
1 review
5 of 5 stars Reviewed yesterday NEW

What a fabulous hotel to stay in, we stayed last weekend 17th-19th April. It had everything we needed and the views are amazing. The room was clean and tidy, the net curtain fell down as hubby opened the window, but it was sorted straight away. There was a slight mix up with our booking, but again, it was sorted straight... More 

Was this review helpful? Yes
Manchester, United Kingdom
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Stayed overnight on a business trip. Check in was helpful and friendly (my room requirements were easily accommodated) Room service was quick, food was absolutely lovely and the room was modern, cosy and spotless! Well done guys x

Was this review helpful? Yes 2
Reviewer
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Stayed over night , monday 20/04/15 ,great place ,good room' good views' photo's of my room 8th floor lifts very quick not like some hotel's, staff great' good service' food plenty would stay here again easy parking easy to find

Was this review helpful? Yes 2
Barbara L, Guest Relations Manager at Holiday Inn Liverpool City Centre, responded to this review

Dear 'Tdavid708', Thank you for taking the time to write such a fantastic review on your recent stay at the Holiday Inn Liverpool City Centre. I hope you have enjoyed your tour in Liverpool and got to visit some great sights in the city. I am delighted that you found your stay comfortable and that the staff were friendly. I... More 

Manchester, United Kingdom
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Myself and my wife stayed in the Holiday Inn on lime Street over the weekend due to going to see Dirty Dancing at the Empire Theatre. The Holiday has had a transformational refurbishment completed and WOW what a different.!!! The hotel reception is the start of the experience based on the very welcoming staff , it just get better ,... More 

Was this review helpful? Yes 2
Barbara L, Guest Relations Manager at Holiday Inn Liverpool City Centre, responded to this review

Dear ' Ian W', Thank you for taking the time to write such a fantastic review on your recent stay at the Holiday Inn Liverpool City Centre. It was a delight to read! I am pleased to read that you enjoy our new restaurant and were looked after by the team with a room upgrade. I have shared your comments... More 

Contributor
18 reviews 18 reviews
6 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed here from the 12th to 15th of April while at a conference. I also had my husband and 2 teens with me. To be honest I wasn't looking forward to it as the last time I stayed in the a Holiday Inn I found it so clinical and basic, I would choose Premier Inn any day. I was... More 

Was this review helpful? Yes 1
Barbara L, Guest Relations Manager at Holiday Inn Liverpool City Centre, responded to this review

Dear 'the moggies', Thank you very much for writing such a fabulous review on your recent visit at the Holiday Inn Liverpool City Centre. Glad to read you had a comfortable stay with the family. I hope you got the opportunity to explore some sights in the city. The Albert Dock is one of my personal favourite places in Liverpool!... More 

2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Walked in and recieved the warmest of welcomes, the standard of the rooms was excellent. My passengers had lots of questions regarding restaurants etc and nothing was too much trouble for the staff. I cannot thank Kelly,Emma,Rob and Joe enough for making a coach drivers stay one of the best ever and thanks for assisting my passengers. Coach parking is... More 

Was this review helpful? Yes
County Dublin, Ireland
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

Good hotel right beside Lime Street train station so perfect for getting around. The hotel itself was very good, looks a bit strange from the outside but inside it is very up to date . The room was a good size with a big bathroom. A good option for a match or weekend away in Liverpool

Was this review helpful? Yes
Barbara L, Guest Relations Manager at Holiday Inn Liverpool City Centre, responded to this review

Dear 'PodgeML', Thank you for taking the time to write such a lovely review on your recent stay at the Holiday Inn Liverpool City Centre. I am delighted you enjoyed your stay with us. We look forward to welcome you back to the city in the near future. Kind Regards, Barbara More 

Reviewer
3 reviews 3 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I was out for a girls night out on Saturday night and I wasnt staying over. Unfortunatly I got lost from the group and was getting picked up from the train station over the road. I was waiting on the steps of the station and one of the bouncers came over to make sure I was ok, he asked if... More 

Was this review helpful? Yes 2
JonathanKing, General Manager at Holiday Inn Liverpool City Centre, responded to this review

Dear 'freddiebird' Thank you for taking the time and opportunity to advise us of the professional help provided to you by our security team during your night out in Liverpool. Although not a guest with us on this occasion, it is great to know that we had people there to help you and ensure your safety in difficult circumstances. We... More 

Newcastle upon Tyne
Top Contributor
54 reviews 54 reviews
30 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The fabric of hotel is very nice - especially bedrooms which are a good deal nicer than the Holiday Inns I am used to staying in while in London. Reception also quite nice and bar/dining area which is very informal - more bar than restaurant, but I quite like that. There is no "proper " food on menu, just burgers... More 

Was this review helpful? Yes
JonathanKing, General Manager at Holiday Inn Liverpool City Centre, responded to this review

Dear 'BigBilbo' Thank you for taking the time an trouble to place your review following your recent stay in Liverpool. We are naturally pleased to learn that, on the whole, you enjoyed your time with us; complimenting our facilities. However, we have taken the opportunity to review your feedback on the quality of service and menus you experienced when dining... More 

Reviewer
3 reviews 3 reviews
1 of 5 stars Reviewed 2 weeks ago

Hi, I am am an ING member & do use these hotel from time to time. This time it was as a treat for my wife we were seeing Ladies Day at the races at Aintree. But unfortunately my wife could not make it in the end due to health.So I decided to take my 67 year old Dad. This... More 

Was this review helpful? Yes
JonathanKing, General Manager at Holiday Inn Liverpool City Centre, responded to this review

Dear 'Beano1234' Thank you for placing your review following your stay with us this week in Liverpool. We are naturally very disappointed to learn of your complaints regarding the facilities and service provided to you and your father. As a valued IHG rewards member, may I encourage you to contact me directly so that I may be able to find... More 

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