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All 95 Liverpool hotels »

Holiday Inn Liverpool City Centre

4.0 of 5
Lime St, Liverpool L1 1NQ, England
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Holiday Inn Liverpool City Centre
Ranked #21 of 95 hotels in Liverpool
4.0 of 5 stars 323 Reviews
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323 reviews from our community

What travelers say about this hotel
  • Very good(15)
  • Lime street station(10)
  • Reception staff(7)
  • Albert dock(7)
  • Friendly and helpful(6)
  • St Johns(5)
  • Car park(4)
  • Would definitely stay(4)
  • Great location(4)
Traveler rating
    125
    134
    41
    16
    7
Only show reviews for Family (21) | Couples (111) | Business (50)
Date Rating
Bloomsburg, Pennsylvania
Contributor
14 reviews 14 reviews
Reviews in 13 cities Reviews in 13 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed May 29, 2012 NEW

I especially loved the pillow selection!! The location is perfect...right accross from the train station and walking to the docks and all the shopping centers! The breakfast was very good and the service excellent!

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Isle of Man, United Kingdom
Senior Reviewer
10 reviews 10 reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed May 22, 2012

Stay one night to tend a concert, it severd are needs very well, good breakfast in the morning and check out.

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See 2 more reviews by marcellouswallace for Liverpool
Jonathan King, General Manager at Holiday Inn Liverpool City Centre, responded to this review
May 23, 2012

Thank you for taking the time to provide your good review following your recent stay with us; it is most appreciated. We look forward to having the opportunity to welcome you back to Liverpool on may future occasions. Best regards More

Dublin, Ireland
Contributor
11 reviews 11 reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed May 15, 2012

I was working in Liverpool for 5 days and unfortunately for me my company booked me in to this hotel. From the begining I arrived all was terrible. I had 5 bags and not one person helped, check in took 35 minutes!!!!Rooms musty and small. No hot water in the shower and all I was told was that you have... More

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Jonathan King, General Manager at Holiday Inn Liverpool City Centre, responded to this review
May 18, 2012

Dear 'Aloysius B' Thank you for taking the time to provide a review following your recent stay at the Holiday Inn Liverpool City Centre. Needless to say, I am most concerned and embarrassed to learn of your understandable compliants. I have spent time reviewing your invaluable feedback with my Management Team, who wish to be associated with my apologies to... More

Fetcham
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed May 13, 2012

This was our first trip to Liverpool so not sure of a suitable hotel location. We were delighted with our choice. Holiday Inn are usually reliable with clean and comfortable standard rooms, excellent breakfasts and helpful staff. Well done, Liverpool! Parking is an adjoining, multi-storey complex . As guests we were given much reduced rates. Opposite Lime Street Station with... More

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Jonathan King, General Manager at Holiday Inn Liverpool City Centre, responded to this review
May 18, 2012

Dear Linda Thank you for your very positive review following your recent stay at the Holiday Inn Liverpool City Centre. It is always a pleasure to receive such good feedback. I have taken the opportunity to forward your appreciations to our hotel team who work hard to ensure that our guests receive an enthusiastic welcome to our City. We look... More

Manchester, United Kingdom
Senior Contributor
48 reviews 48 reviews
Reviews in 27 cities Reviews in 27 cities
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed May 13, 2012

Stayed here in late 2011. The hotel is in a reasonable location, right opposite Liverpool Lime Street railway station. In recent years, the hotel has been re-clad on the outside, and I believe the lobby has been refurbished slightly. The hotel is part of a tired shopping centre, and parking is in a tired multi story adjacent car park. This... More

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See 4 more reviews by liamuk2 for Liverpool
Jonathan King, General Manager at Holiday Inn Liverpool City Centre, responded to this review
May 18, 2012

Dear 'liamuk2' Thank you for taking the time to add your review following your stay at the Holiday Inn Liverpool City Centre, December 2011. As a well travelled guest, it is always good to receive a review which is able to compare us to other hotels that you have stayed in. With that in mind, I was most encouraged to... More

Wetherby
Top Contributor
173 reviews 173 reviews
Reviews in 104 cities Reviews in 104 cities
105 helpful votes 105 helpful votes
2 of 5 stars Reviewed May 11, 2012

I enjoyed my stay, and, but for a few flaws a very good may have been my rating. Starting with the positives- really friendly check in- I had not got my IHG loyalty card with me, but they looked up my details and credited me for my stay. Bed was really comfortable- and I love the option to choose "hard"... More

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See 11 more reviews by Stephcart for Liverpool
Jonathan King, General Manager at Holiday Inn Liverpool City Centre, responded to this review
May 23, 2012

Dear 'Stephcart' Thank you for taking the time to provide your review following your recent stay at the Holiday Inn Liverpool City Centre. May we also congratulate you on completing the Wirral Coastal Way, which is a great achievement. We were pleased to understand that many aspect to your stay met or exceeded your expections but equally concerned that you... More

Malta
1 review
4 of 5 stars Reviewed May 10, 2012

My family and I spend 5 days at the hotel last week. The hotel is centrally situated not far from shopping and other main attractions. The hotel staff are polite and very helpful. The room was spacious and clean. i throughly recommend the hotel

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Lima, Peru
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 of 5 stars Reviewed May 3, 2012

I travel a lot and this hotel was definitely the worst I have ever been. To start, in our reservation we ask for non-smoking room but when we arrived we got a smoking room, and when we call to the reception, we were told that there was no more rooms available, that the only thing they can do is to... More

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Simon Mason, Operations Manager at Holiday Inn Liverpool City Centre, responded to this review
May 9, 2012

Dear 'Gonzalo', Thank you for taking the time to inform me of your experiences at the Holiday Inn Liverpool City Centre. I am disappointed to hear that you have not had an enjoyable stay at the hotel and would be interested in gathering some more details of your booking. Although we offer a best rate guarantee some of our guest... More

Glasgow, United Kingdom
Senior Contributor
21 reviews 21 reviews
Reviews in 16 cities Reviews in 16 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed May 1, 2012
1
person found this review helpful

Convenient location. Staff were all superb. Quick check-in. Room was a little small and a little plain but clean and well presented. Comfy bed, good pillow menu. Nice cityscape views from the window. Good sized desk, large TV with decent selection of channels including SkySports, free low band internet, high band internet was very fast and only £5 (makes you... More

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Wolverhampton, United Kingdom
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed May 1, 2012

Holiday inn city centre great,straight off the train into hotel.Room clean and bright,staff very friendly breakfast worth the money on the sunday morning. Went to the cavern on saturday night to see a beatles tribute band.Shame we had to come home early sunday the weather was terrible and i wasnt very well,we will be going back great place.

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Additional Information about Holiday Inn Liverpool City Centre

  • Holiday Inn Liverpool
  • Liverpool Holiday Inn
Address: Lime St, Liverpool L1 1NQ, England
Price Range: PLN: $

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