We have stayed here twice during the past few weeks, I would highly recommend it to anyone. The reception staff were most welcoming and helpful, the rooms are spotless and luxurious. Breakfast was excellent. Obviously an extremely well managed hotel with its customers a priority. more

Booked this hotel as was recommended by a friend who regularly stays here. Very convenient for Lime Street station as directly opposite, also close to all the shops etc. Check-in was very quick, and although we arrived early, we were able to leave our luggage there until our room was ready. Room was clean and had all the ususal things... more

booked this hotel as a surprised for my husband on his early retirement.He was given two months (Garden leave). firstly would like to say a mix up with our booking, found out the day before,which was quicky sorted within 20 minutes by sarah,(thanks again). Hotel is very nice also very clean ,towels changed everyday also bedding.good location all the staff... more

Unlike others we had no problems with this hotel. Very central to Liverpool City Centre - in fact if you arrive at Lime Street Station it is just opposite. Car Park (NCP) alongside straightforward to enter but we didn't realise that there are parking bays set aside for the hotel so walked far further than need be. We also arrived... more

Nice enough hotel in a good location with some parking available across the road - which was free overnight - this was a reasonably clean, convenient and well-priced hotel for us staying in Liverpool overnight. Unfortunately, the noise from other guests meant that not a minute of sleep was had. Althought at first glance it appeared a cheap place to... more

Haven't got anything bad to say about the Holiday Inn - wish I had stayed longer. Check-in was efficient, we were given assistance with parking our car, info on local attractions from all members of staff, food was good, hotel was clean throughout, modern. Very good. Next time I'm in Liverpool I will definately stay here. more

this hotel was ideal for our short break.in the centre of all the pubs and shops. the room was not brilliant as wallpaper was ripped behind the unit and carpet was worn in centre of the room, the very comfortable bed made up for that. obviously the staff cleaned the room daily to a high standard but the iron and... more

I arrived with my mother to the hotel on friday. We had booked and paid for two rooms, and when we arrived we told the reseptionist that the other party would arrive the day after. When our family arrived on saturday, the staff told them they given their room away despite us paying in advance and had let the staff... more

Located in the heart of the city this is a standard 3 star hotel, the room was clean and comfortable and we slept well. There was free internet access for guests in the Business Centre. All of the staff that we spoke to were friendly and helpful. The hotel is adjacent to the St John shopping centre which is where... more