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Holiday Inn Liverpool City Centre

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Lime St, Liverpool L1 1NQ, England
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Holiday Inn Liverpool City Centre
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Holiday Inn Liverpool City Centre
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868 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Sutton Coldfield, United Kingdom
4 of 5 stars Reviewed 4 days ago NEW

Firstly the hotel is in a great location for my work requirements. The staff are friendly and helpful. The breakfast is buffet style and is superb. This brings me on to the evening meal...supposedly an à la carte menu. The chef should be embarrassed with the offerings! What a disappointment...I ordered on my first night the £18.00 + steak only... More 

Was this review helpful? Yes
JonathanKing, General Manager at Holiday Inn Liverpool City Centre, responded to this review

Dear 'Listeningbug' Thank you, once again, for taking the time to place your review following your recent stay with us in Liverpool. I hope that you have been able to read our apologies to you following your previous review on the IHG web site. May I take this opportunity, however, to reiterate our concerns on learning of your dissatisfaction with... More 

Wirral, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 5 days ago NEW

Stayed here for one night. Clean room, great size, very spacious. Breakfast was of a good quality in the morning too! Had a quiet and relaxing experience, great hotel for couples and families. Would book again!

Was this review helpful? Yes
Barbara L, Guest Relations Manager at Holiday Inn Liverpool City Centre, responded to this review

Dear 'EbonyG', Thank you for taking the time to provide us with some lovely feedback on your recent stay with us at the Holiday Inn Liverpool City Centre. We are pleased to hear that you will be staying with us again in the near future. I have shared your wonderful comments with the team. We look forward to welcoming you... More 

Caernarfon, United Kingdom
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Accommodation was clean,well equipped and relaxing.Reception staff helpful and professional on arrival.Breakfast was optional,but booked beforehand made it cheaper.The food was standard choice for a hotel of this type and therefore, filling but unspectacular. The dining room was rather noisy(it was following a late night,though!).The hotel's location is excellent ,being close to the Albert Dock ,Liverpool One and underground parking(remember... More 

Was this review helpful? Yes
Barbara L, Guest Relations Manager at Holiday Inn Liverpool City Centre, responded to this review

Dear 'Weyb0y', Thank you for taking the time to provide us with feedback on your recent stay with us at the Holiday Inn Liverpool City Centre. I am pleased to read that you had a relaxed- comfortable stay with us. I hope you got to see and do a lot of things the city has to offer given our location... More 

2 reviews
5 of 5 stars Reviewed 1 week ago

Stopped here for one night. The room was so clean it was to a high standard all the facilities were great. Enjoyed sitting in the bar have a drink and meeting new people. Staff are very friendly & helpful. Will be back soon loved my visit, position is very close to Liverpool one a few minutes walk. Great location for... More 

Was this review helpful? Yes
JonathanKing, General Manager at Holiday Inn Liverpool City Centre, responded to this review

Dear Tom Thank you for taking the time to place your complimenting review following your recent stay at the Holiday Inn Liverpool City Centre. Naturally, we are pleased to learn that you encountered a high level of service during your stay. Our staff work hard to ensure our guests feel comfortable and relaxed during their stay. Your feedback is appreciated... More 

UK
Level Contributor
38 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
5 of 5 stars Reviewed 1 week ago

Just returned from a nights stay at this hotel, super no issues! Location is perfect right opposite lime street station and other shops & bars. Staff were friendly & check in was hassle free. Didn't eat at the hotel so unable to comment. Rooms were clean with comfy beds. Thumbs up from me!

Was this review helpful? Yes
JonathanKing, General Manager at Holiday Inn Liverpool City Centre, responded to this review

Dear Fay Thank you for taking the time and opportunity to place your kind review following your recent stay with us in the heart of Liverpool. We certainly appreciate the 'thumbs up'. We hope to have the opportunity to welcome you back to Liverpool on many future occasions. May be more than just one night next time!! Best regards. More 

Prenton, United Kingdom
Level Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 1 week ago

Me and my partner decided to have a weekend hotel treat in Liverpool. We chose this hotel because of its location. The welcome was good and we were able to check into our room at 1.15pm. The room was of good, exceptional clean standard. We were located on the 9th floor so the view across to St. Georges Hall was... More 

Was this review helpful? Yes
JonathanKing, General Manager at Holiday Inn Liverpool City Centre, responded to this review

Dear '500Nat40' Thank you for your very kind review following your recent stay at the Holiday Inn Liverpool City Centre. We are so pleased to learn that you enjoyed your time with us, finding a level of service and cleanliness that support our great location in the heart of the city. In particular, we are grateful that you recognised the... More 

Down, Northern Ireland
Level Contributor
25 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Great location in Liverpool city centre, within walking distance of the dock as well. Very close to all the shopping, parks and bars. Nice room. A tip - join the Holiday Inn rewards program and they will offer you extras.

Was this review helpful? Yes 1
JonathanKing, General Manager at Holiday Inn Liverpool City Centre, responded to this review

Dear 'travelling_parrots' Thank you for your very kind review following your recent stay at the Holiday Inn Liverpool City Centre and welcome to our IHG Rewards loyalty club. We are so pleased to learn that you enjoyed your time with us and we look forward to having the opportunity to welcome you back to our great City in the near... More 

Sao Paulo, SP
Level Contributor
16 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Amazing hotel.. The location could not be better. The staff is super attention and the room is really comfortable. If you intend to go to Liverpool to have a ale and listen too Beatles songs (order whatever you need to do there) the holiday Inn should be you hotel!

Was this review helpful? Yes 2
JonathanKing, General Manager at Holiday Inn Liverpool City Centre, responded to this review

Dear 'tiago_salgado1986' Thank you for your very kind review following your recent stay at the Holiday Inn Liverpool City Centre. We are so pleased that you experienced a high level of service from our staff, complimenting our great location in the heart of the City. We look forward to having the opportunity to welcome you on many future occasions. Yours... More 

London, United Kingdom
Level Contributor
20 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
1 of 5 stars Reviewed 2 weeks ago

To be fair to this hotel, the rooms were recently refurbished so they are quite new; the hotel is in the city centre, located on top of a shopping centre next to a Sainsbury's Local supermarket, next door to Liverpool's main line station and quite convenient. I was upgraded to the presidential suite (hooray!) as a Platinum member and I... More 

Was this review helpful? Yes
JonathanKing, General Manager at Holiday Inn Liverpool City Centre, responded to this review

Dear 'Globetrotteruk77' Thank you for taking the time to place your review following your recent stay with us in Liverpool. As you may imagine, I and my team are deeply saddened by the content of your review and, despite some positives, you have deemed your stay as terrible. I have spent time discussing your review with my Management Team, who... More 

Bury, United Kingdom
Level Contributor
146 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The location of this hotel is excellent, we drove from Manchester, parking beside it for 6£ a day, very convenient, the room was comfortable, the view to the square was very nice, very clean. The location made it excellent for visiting the cultural quarter, the 1 shopping centre and not far from docks and cathedrals ah and the cavern quartier,... More 

Was this review helpful? Yes
JonathanKing, General Manager at Holiday Inn Liverpool City Centre, responded to this review

Dear Eric Thank you for your very kind review following your recent stay at the Holiday Inn Liverpool City Centre. Naturally, we are pleased to learn that you enjoyed your stay in our great City, discovering some of the fantastic attractions on our door step and close by. We hope to have the opportunity to welcome you on many future... More 

Hotel Review Summarization

What travelers say

  • Very good(5)
  • Train station(4)
  • Nice room(3)
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