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All 100 Liverpool hotels

Crowne Plaza Liverpool City Centre

4.0 of 5 Hotel   |   St. Nicholas Place | Princes Dock, Pier Head, Liverpool L3 1QW, England
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82%
Ranked #22 of 100 hotels in Liverpool
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
YvonneManchester Manchester
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1,129 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (276)
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Manchester
Senior Contributor
26 reviews 26 reviews
23 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed yesterday NEW

Great city hotel. Staff were superb, couldn't have been more helpful, from reception to waitresses/ waiters. Car park £10 which I think is good for a city centre car park. Location very good, near Albert Docks and Liver Building. 5 minute walk to Liverpool 1 and shops. Lovely swimming pool. Breakfast had a good choice with hot plates!! Usually they... More

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uk
Contributor
20 reviews 20 reviews
12 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Stayed at the hotel as part of a large wedding party. The only wedding of the day. The hotel is well located with stunning views of the waterfront & river. Rooms are on the small side for this standard of hotel but clean & well equipped. The function room was lovely & airy and the events waiting on staff were... More

Was this review helpful? Yes 1
CrownePlazaLiverpool, Guest Relations Manager at Crowne Plaza Liverpool City Centre, responded to this review

Dear Guest, firstly thank you very much for taking the time to comment on your recent stay here with us at the hotel .I am glad to hear you enjoyed the function room and the staff in there. However I am very disappointed to read how you felt our other staff let this stay down. This is a very unusual... More

shropshire
Senior Contributor
37 reviews 37 reviews
6 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Plus points -great location , close to docks , museums , and city .Very good staff Minus points - Food ,especially breakfast not brilliant ,quantity ,rather quality. Pool just ok , for this standard of hotel , changing rooms need an upgrade . Needs to be a lot better at room rates of over £110 per night.

Was this review helpful? Yes 1
CrownePlazaLiverpool, Guest Relations Manager at Crowne Plaza Liverpool City Centre, responded to this review

Dear Guest, we appreciate that you have taken the time to comment on our hotel regarding your stay here with us. Thank you for your comments, however I am sorry the food at breakfast was poor, I will certainly review this with our head chef to make sure the food we are serving is to a high standard at all... More

Copenhagen, Denmark
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

Myself and a colleague had a four night stay here. The hotel is in a fab location on the waterfront, next to the museums and some awesome restaurants. The rooms are standard, but perfect for a business trip - quiet, clean, modern and roomy. The breakfast is fantastic! The highlights though- were the staff and leisure facilities. The hotel has... More

Was this review helpful? Yes 1
CrownePlazaLiverpool, Guest Relations Manager at Crowne Plaza Liverpool City Centre, responded to this review

Dear guest, thank you very much for taking the time to post a brilliant review on our hotel. I totally agree with you with regards to the location of our wonderful hotel. I am so happy you enjoyed the breakfast and got to make use of the leisure facilities and even the classes. Yes there are a lot of regular... More

Fairfax, Virginia
Top Contributor
204 reviews 204 reviews
8 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Our family really enjoyed staying here as it was a short taxi ride from the train station and is situated within a short walk of all the major tourist attractions. Brian was extremely helpful in directing us to what sights we should see and set us up for the outstanding Beatles Tour.

Was this review helpful? Yes 1
CrownePlazaLiverpool, Guest Relations Manager at Crowne Plaza Liverpool City Centre, responded to this review

Dear Guest, thank you so much for taking the time to post such a good review on our hotel. We truly appreciate the time you have taken to express your views of your recent stay to other travellers. We hope you will return to the hotel in the future as we would love to be able to welcome you back.... More

Herne Bay, United Kingdom
Senior Contributor
23 reviews 23 reviews
13 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I had the pleasure of spending my two nights in Liverpool at this lovely four star hotel, Breakfast was excellent, bed was comfy and the dock side view was a real treat. Highly recommended and would definately stay here again.

Was this review helpful? Yes 1
CrownePlazaLiverpool, Guest Relations Manager at Crowne Plaza Liverpool City Centre, responded to this review

Dear Guest, what a lovely comment on our hotel, thank you very much for taking the time to post this great 5 star review. We truly appreciate you had chosen to stay here with us out of all the other hotels in Liverpool and that you have had such a great stay here with us. We look forward to welcoming... More

Wirral
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I live on the Wirral and had to stay at the CP for a night. It was clean and very well staffed, friendly and helpful with no long cues. They have good leisure facilities and a good location for the city centre. It is right next to the pier head for those using the ferry. Overall, very pleased. The only... More

Was this review helpful? Yes 1
CrownePlazaLiverpool, Guest Relations Manager at Crowne Plaza Liverpool City Centre, responded to this review

Dear Traveller, thank you very much for taking the time to comment on your recent stay here with us at the Crowne plaza Hotel Liverpool City centre. I agree with you our location is perfect for the city centre. Thank you for your comments on our hotel and the facilities. I apologise for the wifi connection, however we do have... More

Royal Tunbridge Wells, United Kingdom
Top Contributor
63 reviews 63 reviews
16 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed for 4 nights in a Club room overlooking the Princes Dock, Cruise terminal and near to Ferry across the Mersey, but there was no noise The room was a good size with king size bed,Egyptian cotton bed linen, which was changed after 2 days, there was a pillow menu, but ours were fine for us, there was a... More

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CrownePlazaLiverpool, Guest Relations Manager at Crowne Plaza Liverpool City Centre, responded to this review

Dear Guest, thank you very much for taking the time to comment on your recent stay here with us at the hotel. This is a very detailed review which shows anybody wanting to travel to our hotel all the facilities we have on offer for our guests. We are very lucky to be in the position we are in by... More

Oxford, United Kingdom
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

A great hotel for business use, good location and facitliies. Food was very nice too. Would certainly stay there again. Gym, pool facilities were exellent. Everything you would need when staying away from home for a couple of days.

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CrownePlazaLiverpool, Guest Relations Manager at Crowne Plaza Liverpool City Centre, responded to this review

Dear business guest, thank you very much for posting this great review. This is how we strive to work towards, meeting all the business needs of our guests. I am so happy to read we have achieved this. Once again thank you for your time and I truly hope we can welcome you back to the hotel in the near... More

Somerset
Top Contributor
110 reviews 110 reviews
36 hotel reviews
55 helpful votes 55 helpful votes
5 of 5 stars Reviewed 2 weeks ago

First choice when I found myself in Liverpool with nowhere to stay. Though a bit pricy, it's not unreasonable (look out for deals), but this hotel is really worth it! i always find the staff really friendly, and I go back because the rooms are always immaculate and well appointed, and they provide soap and toiletries and free Wi-Fi. The... More

Was this review helpful? Yes
CrownePlazaLiverpool, Guest Relations Manager at Crowne Plaza Liverpool City Centre, responded to this review

Dear guest, thank you very much for taking the time to post a great review on our hotel. Thank you for making us your first choice in Liverpool. It was a shame you forgot your costume but just so you know for next time you can purchase one at our leisure club reception. Once again thank you for your time... More

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Additional Information about Crowne Plaza Liverpool City Centre

Address: St. Nicholas Place | Princes Dock, Pier Head, Liverpool L3 1QW, England
Phone Number:
Location: United Kingdom > England > Merseyside > Liverpool
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Crowne Plaza Liverpool City Centre 4*
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Also Known As:
Crowne Plaza Liverpool Hotel Liverpool
Liverpool Crowne Plaza

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#3 Spa Hotel in Liverpool #8 Luxury Hotel in Liverpool #11 Family Hotel in Liverpool #11 Business Hotel in Liverpool #16 Romantic Hotel in Liverpool
Hotel Class
Official Description (provided by the hotel)
The Crowne Plaza Hotel Liverpool is located in the heart of this vibrant city with fantastic views of the river and the iconic Royal Liver building. You will find comfort and luxury at one of the most central and desirable locations in Liverpool.The Crowne Plaza Hotel is near Anfield, home of Liverpool FC, The Beatles Museum, Liverpool 1 and a 10 minute riverside walk from the Echo Arena and BT Convention Centre. Enjoy modern dining in The Plaza Brasserie or your favorite drink in 'The Lounge', our bright and airy atrium is ideal for relaxing or informal meetings with wireless internet access. From the best breakfast in town , to feasting on fabulous food in the evening, our team look forward to welcoming you.Our spacious air conditioned bedrooms most with river views and free internet access, provide you with outstanding comfort. Why not treat yourself to the benefits of a Club room. Eygtian cotton linen on a king sized bed, stunning river views, and exclusive membership to our club lounge, provide you with guaranteed luxury.Our unique meeting and event facilities accommodate up to 500 people and with the convenience of our own secure and well lit on site car park.We can help you put fun in your day in our Leisure club enjoy a swim in our large pool, the bubbles of the spa, or energise in our fully equipped gymnasium. ... more   less 
Number of rooms
159

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