My daughter and i visited the Crowne Plaza hotel for 1 nights stay. On arrival everyone was friendly and helpful we arrived slightly early and our room was ready! The room was very clean spacious and all you could ask for! The beds were clean comfy and we had a fantastic nights sleep! With 6 pillows! The air conditioning was... More

We had an awesome time, and Sharon and Rachel were brilliant. They really made us feel extra special, providing Bucks Fizz, chocolates, strawberries, dressing gowns and slippers, none of which we were expecting with our package. Great job ladies, will definitely be back again in the future.

The hotel itself was excellent. We stayed in a club room and it was clean, spacious and luxurious. Check in was fast and the staff were friendly and helpful. The club lounge is a fantastic idea - a room where only club room members can access with free soft drinks, tea and coffee and internet access. There were even DVD's,... More

Stayed here fir a special occasion with friends. I reserved 3 rooms with river views and requested they be on the same floor. We arrived to find we were on seperate floors all with views of only the noisy road and car park. When I reported this I was told they had not received the full booking information and now... More

Okay, so it isn't often 20 deg C in June in Liverpool but as it was on this occasion, it was disappointing that room 300 didn't have air con, but a fan that only went as low as 19 deg C. So it was a less than restful night. The windows don't open. On check out I thought the bill... More

Nice hotel in good location. Room was clean and comfortable. Staff very friendly and helpful. Breakfast was busy and crowded but restaurant staff did well to satisfy all guests. Gym area could do better ( cleaning ) but in general well equipped. Car Park and Internet is not complimentary but costs are reasonable.

I recently attended a friends wedding at the Crowne Plaza Liverpool and had a room booked. I have to say the staff are excellent. All staff where local and could not be more helpful, typical Liverpool characters but professional at the same time. Big thanks to Katie on reception and James the bar manager who orchestrated his staff wonderfully all... More

This has the convenience of a ground floor car park with many spaces at a cost of £10 per overnight stay (ticket validated at Reception) that includes the cost of car parking until 1500 hours on the day of departure. Without exception the staff provided helpful and friendly service. The breakfast was good value (£10 per head when reception was... More

Beauty at its Best - the beauty treatments at The Crowne Plaza, were great! Sharon arranged for my friend & I to have a pamper package with a lovely high tea. We stayed 3 nights for my 40th Birthday & had a back, neck & face massage, a facial & a body wrap. We felt great. Then she added a... More