We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 100 Liverpool hotels

Crowne Plaza Liverpool City Centre

4.0 of 5 Hotel   |   St. Nicholas Place | Princes Dock, Pier Head, Liverpool L3 1QW, England
Hotel website
Hotel deals
Hotel amenities
Special Offer
Save on Hotel Packages!
Save Saved
You added Crowne Plaza Liverpool City Centre to your Saves list
Crowne Plaza  Liverpool City Centre
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 10 more sites!
82%
Ranked #21 of 100 hotels in Liverpool
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 days ago
emmael_0806 leeds
  • Overview
  • Reviews (1,159)
  • Photos (203)
  • Similar Hotels
  • Amenities
  • Q&A
  • Room tips (284)
  • Location
  • More
Write a Review

1,159 people have reviewed this hotel

Traveler rating
    515
    427
    147
    42
    28
See reviews for
213
418
52
219
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (284)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
leeds
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Just returned from my hen do in Liverpool. Part of the weekend was an excursion to the Crowne Plaza for their spa day. The girls all had a massage by the wonderful Sue and Lou. Sue is a freelancer at the hotel and I can't tell you how fantastic her, her team and the service is. I highly recommend booking... More

Was this review helpful? Yes
Kingston-upon-Hull, United Kingdom
Contributor
19 reviews 19 reviews
16 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We have just returned from a short break and this was the first time we have stayed in this hotel. We will be staying here again . From the minute we arrived , we had a warm ,friendly welcome from the reception staff and cake and an anniversary card awaited us in our room, just another nice touch.I had requested... More

Was this review helpful? Yes 1
Northern Ireland
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

had a quick stopover before we got the ferry room was lovely views towards the docks. ordered room service which was first class. breakfast was lovely and plenty to choose from. coulsnt fault staff at all very helpful.

Was this review helpful? Yes
Manchester, United Kingdom
1 review
5 of 5 stars Reviewed 4 days ago NEW

This was our fourth visit and it just gets better. The reception staff are very helpful and the new male addition was great,he had a good sense of humour definitely a Scouse one which I really appreciate. The restaurant staff are also very friendly and very helpful. The breakfast is very well organised and superbly cooked. Also the cleaning lady... More

Was this review helpful? Yes
Hampshire, UK
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
47 helpful votes 47 helpful votes
3 of 5 stars Reviewed 4 days ago NEW via mobile

This is a very well placed hotel with lots to do locally. We generally had a very nice couple of days here. However, I am totally wheelchair bound so we had a 'disabled room'. Our room had a shower within the bath, so it was completely useless to me. A true disabled room bathroom should be a wet room with... More

Was this review helpful? Yes
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

Just spent a weekend here again and the visit met with our previous good experience of the hotel with excellent service provided by the staff and a great room overlooking the pier Head. Breakfast was the usual good standard; I went for the special order items both days (smoked haddock and then kippers) and they were cooked within 15 minutes... More

Was this review helpful? Yes
Exeter UK
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here for 3 nights last week and were really impressed with all aspects of the hotel. We booked a luxury double which incorporated a king size bed and a nice view of the dock where the cruise ships dock. Included in the deal was access to the club room where, between 5pm and 7 pm, we were treated to... More

Was this review helpful? Yes
CrownePlazaLiverpool, Guest Relations Manager at Crowne Plaza Liverpool City Centre, responded to this review

Dear guest, I am so happy to read how you enjoyed the stay here with us at the Crowne Plaza Liverpool City Centre. Thank you very much for taking the time to post a review. I am also glad to see you enjoyed your time at the hotel particularly our club lounge. Thank you for your comments on our staff... More

Top Contributor
63 reviews 63 reviews
8 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 1 week ago

Spent 4 nights here and was very pleased with our room (view of the Mersey) and the leisure facilities. We did try to eat in the restaurant on our last evening but due to the inclement weather I think every other guest had the same idea so we ate in the lounge area instead. I was slightly put out having... More

Was this review helpful? Yes
CrownePlazaLiverpool, Guest Relations Manager at Crowne Plaza Liverpool City Centre, responded to this review

Dear guest, thank you very for taking the time to post a great review on your recent 4 night stay here with us at the Crowne Plaza Hotel Liverpool City Centre. Please accept my apologies for you having to wait for the food and beverage supervisor to get their attention, you should have not felt this way and for this... More

London, United Kingdom
Senior Contributor
23 reviews 23 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Had a great birthday weekend stay here. Lovely dock side location in walking distance to the mersey ferry, Liverpool One, dock and plenty more! On the first night of our stay there was a wedding party but to be fair the noise wasn't excessive. Breakfast was very good fresh and hot. The hotel staff are always helpful and friendly. Rooms... More

Was this review helpful? Yes
CrownePlazaLiverpool, Guest Relations Manager at Crowne Plaza Liverpool City Centre, responded to this review

Dear Guest, firstly please allow me to thank you very much for posting a review on your recent stay here with us at the hotel, and also thank you for choosing us to special to spend your birthday weekend. I am happy to see the wedding did not interrupt your stay. Howwever, I am sorry the shower was not powerful... More

London, United Kingdom
Senior Contributor
22 reviews 22 reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago

We are just finishing a weekend visit with some friends and we are all very impressed with this hotel The staff are very friendly and the facilities are very clean and tidy, I would say all down to very good management . I will defiantly use the hotel again and would try other hotels within the chain.

Was this review helpful? Yes
CrownePlazaLiverpool, Guest Relations Manager at Crowne Plaza Liverpool City Centre, responded to this review

Dear guest, what a lovely 5 star review on our hotel. I am truly delighted you enjoyed the stay here with us at the Crowne Plaza Liverpool City Centre, and I am very pleased to read how our staff were friendly towards you. We hope you would come and stay here with us again in the near future as we... More

Owners: What's your side of the story?
If you own or manage Crowne Plaza Liverpool City Centre, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Crowne Plaza Liverpool City Centre? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Crowne Plaza Liverpool City Centre

Address: St. Nicholas Place | Princes Dock, Pier Head, Liverpool L3 1QW, England
Phone Number:
Location: United Kingdom > England > Merseyside > Liverpool
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Crowne Plaza Liverpool City Centre 4*
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Agoda, IHG, Expedia, Travelocity, Orbitz, Hotels.com, Tingo, BookingOdigeoWL, Priceline, TripOnline SA, Otel and Venere so you can book your Crowne Plaza Liverpool City Centre reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Crowne Plaza Liverpool Hotel Liverpool
Liverpool Crowne Plaza

203 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (155)
Viewed
Hotel & grounds (37)
Viewed
Pool/beach area (2)
Viewed
View from room (24)
Viewed
Dining (5)
Viewed
Room/suite (35)
Viewed
Bathroom (5)
Viewed
Other (47)

Management photos: Courtesy of the property manager

Viewed
All management photos (49)
Viewed
Room/suite (11)
Viewed
Dining (5)
Viewed
Business center/function rooms (1)
Viewed
Pool/beach area (4)
Viewed
Hotel & grounds (2)
Viewed
Other (26)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in
any neighborhood
in Liverpool with
any amenities

Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#2 Spa Hotel in Liverpool #9 Luxury Hotel in Liverpool #10 Family Hotel in Liverpool #11 Business Hotel in Liverpool #16 Romantic Hotel in Liverpool
Hotel Class
Official Description (provided by the hotel)
The Crowne Plaza Hotel Liverpool is located in the heart of this vibrant city with fantastic views of the river and the iconic Royal Liver building. You will find comfort and luxury at one of the most central and desirable locations in Liverpool.The Crowne Plaza Hotel is near Anfield, home of Liverpool FC, The Beatles Museum, Liverpool 1 and a 10 minute riverside walk from the Echo Arena and BT Convention Centre. Enjoy modern dining in The Plaza Brasserie or your favorite drink in 'The Lounge', our bright and airy atrium is ideal for relaxing or informal meetings with wireless internet access. From the best breakfast in town , to feasting on fabulous food in the evening, our team look forward to welcoming you.Our spacious air conditioned bedrooms most with river views and free internet access, provide you with outstanding comfort. Why not treat yourself to the benefits of a Club room. Eygtian cotton linen on a king sized bed, stunning river views, and exclusive membership to our club lounge, provide you with guaranteed luxury.Our unique meeting and event facilities accommodate up to 500 people and with the convenience of our own secure and well lit on site car park.We can help you put fun in your day in our Leisure club enjoy a swim in our large pool, the bubbles of the spa, or energise in our fully equipped gymnasium. ... more   less 
Number of rooms
159

Questions & Answers

Questions? Get answers from Crowne Plaza Liverpool City Centre staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer