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Crowne Plaza Liverpool City Centre

4.0 of 5 St. Nicholas Place | Princes Dock, Pier Head, Liverpool L3 1QW, England
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Certificate of Excellence 2014
Crowne Plaza  Liverpool City Centre
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Crowne Plaza  Liverpool City Centre
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1,348 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Glasgow, United Kingdom
Senior Contributor
25 reviews 25 reviews
7 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed yesterday NEW

I stayed here over Christmas with a party of 30 people. From the minute I walked into reception I was greeted very warmly by the staff and my request for "a room with a view" was suitably met! The room was spacious,lovely and warm, fresh and clean with a very well presented hospitality tray and lovely toiletries in the bathroom.... More 

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Plymouth, United Kingdom
Senior Contributor
28 reviews 28 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed yesterday NEW

A business trip for one night, Hotel reception staff very pleasant. Room clean tidy and welcoming. 2 queen sized beds in the room, coffee/tea making facilities, bathroom excellently furnished with good quality towels and great toiletries - the little things making all the difference, complimentary water and mini chocs on the table Breakfast a standard buffet style but plenty of... More 

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Birmingham, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 of 5 stars Reviewed yesterday NEW

My boyfriend and I stayed here for valentines night last year as we were going to the theatre. We paid extra for a room with a view of the dock. On checking in, the girl on reception was really lovely, she was friendly and was happy to give us advice on where to eat etc. however, our room was a... More 

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lancashire
Senior Contributor
45 reviews 45 reviews
24 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

We had two luxury family rooms both with stunning views. One of the river and one of the Liver building. Beautifully clean and well appointed. Super helpful reception staff Indeed everyone we met was helpful Great location to walk along the docks, get to the city centre etc But The swimming pool was freezing, really. Not just chilly ! The... More 

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Yorkshire, England
Contributor
15 reviews 15 reviews
9 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Everything you would expect from a hotel of this standard. Reasonably close to the centre; quite walkable. Good supply of ice for drinks in the room on each corridor ( self service!) Good breakfast although making your own toast was a slow process if a few people wanted to make theirs at the same time. Why can't toast be provided?... More 

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Soenderborg Municipality, Denmark
Contributor
11 reviews 11 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Stayed in the hotel for 4 nights during a course. The room was spacious and clean, although I found the bed a bit short (I am 191cm). The food is okay but not excellent. The gymnasium was very nice with a lot of machines and weights. The thing that bothered me the most was the speed of the free wifi.

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Chester, United Kingdom
2 reviews
5 of 5 stars Reviewed 4 days ago NEW

We stayed in this Hotel last weekend with our family for our Son's birthday and we had 2 family rooms. From the minute we arrived we were really impressed with the staff they were polite, very helpful and friendly and a special thank you to Kayleigh. The rooms were lovely and we had a great view of the river. We... More 

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Caernarfon, United Kingdom
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Staryed for one night to celebrate our 2nd wedding anniversary. On arrival I mentioned the reason for our stay and we were given a complimentary upgrade to a suite. The suite was fantastic and on our arrival back from dinner customer relations had left a platter of mini cakes and a card for us. Breakfast the next morning was excellent... More 

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2 reviews
4 of 5 stars Reviewed 1 week ago NEW

Stayed here for 2 new nights, the room was clean and nicely laid out. A few little extras like bottled water and robes which were nice but for the price we paid expected a little more from the room. Leisure facilities were nice and very accessible. Would stay again and recommend.

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CrownePlazaLiverpool, Guest Relations Manager at Crowne Plaza Liverpool City Centre, responded to this review

Dear guest, Thank you very much for taking the time to post your comments on your stay here with us at our hotel. I am happy to see you enjoyed your room and the amenities we have. We truly hope you will return very soon as we cannot wait to welcome you back in the near future. Kindest Regards, Kayleigh... More 

Birmingham, United Kingdom
Reviewer
3 reviews 3 reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 1 week ago

We young couple who travelled with family for a two night stay over new year. Our room was lovely with a view over the river and very quiet. The bed was comfy, there was a minibar/fridge which you have to request if you want stocked. Complimentary robes to use while you stay were a nice touch. We were very impressed... More 

Was this review helpful? Yes 2
CrownePlazaLiverpool, Guest Relations Manager at Crowne Plaza Liverpool City Centre, responded to this review

Dear Jag1722, Thank you very much for your detailed review on your New Year Eve Gala Dinner and stay here with us. We truly thank you for your comments which we will work on for our next event. I am delighted to read that overall you had a fantastic New Years Eve celebration here at the Crowne Plaza Hotel Liverpool.... More 

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Additional Information about Crowne Plaza Liverpool City Centre

Address: St. Nicholas Place | Princes Dock, Pier Head, Liverpool L3 1QW, England
Phone Number:
Location: United Kingdom > England > Merseyside > Liverpool
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Crowne Plaza Liverpool City Centre 4*
Number of rooms: 159
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TripAdvisor is proud to partner with IHG, Booking.com, Expedia, Hotels.com, Agoda, Priceline, Travelocity, Despegar.com, Odigeo, TripOnline SA and Tingo so you can book your Crowne Plaza Liverpool City Centre reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Crowne Plaza Liverpool Hotel Liverpool
Liverpool Crowne Plaza
Hotel Style:
#2 Spa Hotel in Liverpool
#11 Luxury Hotel in Liverpool
#14 Family Hotel in Liverpool
#14 Business Hotel in Liverpool
#18 Romantic Hotel in Liverpool

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