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Crowne Plaza Liverpool City Centre

#22 of 100 Hotels in Liverpool
Certificate of Excellence
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St. Nicholas Place | Princes Dock, Pier Head, Liverpool L3 1QW, England
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1 room 1 guest
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Crowne Plaza  Liverpool City Centre
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1,563 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Milton Keynes
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed yesterday NEW

We stayed recently and booked a family room at £300 which we thought was expensive. However, we were looking forward to seeing family and spending some time in the city. When we got there the family room was two double beds, no sofa bed or anything and the room was v small. It meant when the kids were asleep there... More 

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County Durham
Level Contributor
19 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed yesterday NEW

This is one of the best hotels i've stayed in, everything was excellent. The staff were brilliant, its in a good location, clean, fantastic food, everything was just as you would expect, i will be visiting again

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liverpool united kingdom
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed yesterday NEW

We attended a family wedding reception at this hotel and stayed overnight. It was a perfect day the wedding reception was great a day to remember. The room had a fab view of the river and was very comfortable. Great breakfast and very friendly staff a most enjoyable stay.

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Torquay, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

The staff are all approachable and pleasant. The room was clean and tidy, the en-suite was clean and well stocked with towels and toiletries. The pool was clean but tended to be full of kids, this is to be expected with the time of year. The bar was reasonably priced. The location is fantastic and it's easy to find upon... More 

Was this review helpful? Yes 1
Birmingham
Level Contributor
56 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Stayed here for a weekend break and was very impressed. Check in was smooth, the room was clean and modern and overlooked the docks. Staff were very friendly and courteous and nothing was too much trouble. We ate in the restaurant and was very pleasantly surprised by the quality of the food both at breakfast, where there was a substantial... More 

Was this review helpful? Yes 1
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW via mobile

Stayed here with the family after a trip to the local aquarium. Must say the hotel was extremely clean with very comfortable beds/bedding. All staff were very friendly and helpful. The hotel is in a fab location overlooking the mersey with Albert Docks and Liverpool One shopping centre within walking distance

Was this review helpful? Yes 1
Sydney, Australia
Level Contributor
16 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 1 week ago

This was our 2nd stay at the Crown plaza and we were happy we visited again. Check in was prompt, room was clean and spacious. Bed was large and comfortable and sleep enhancing essential oils were provided to help relax. Good location walking distance to the docks and city centre, shops, etc with Tesco across the road for necessities.

Was this review helpful? Yes 1
Warrington, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Nice hotel, fantastic location on Pierhead opposite the Liver Building. Our room was very comfortable on the 4th floor with the most amazing view of the Liver building, River Mersey and the city. Reception staff were very friendly and efficient. Breakfast was very good. All in all a very nice hotel in a fantastic location

Was this review helpful? Yes 1
Mullingar, Ireland
Level Contributor
50 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here at start of the month. Nice bright hotel with car parking. The hotel is a nice quiet part of Liverpool down near Albert Dock away from the hustle and bussel of the centre. Very good bar and restaurant menu with outdoor seating. They also have a spa and leisure facilities. I found nothing wrong with the service but... More 

Was this review helpful? Yes 2
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 1 week ago

This hotel is ok ...... Nice location and nice staff but overpriced for what you actually get! (£235 for 2 nights) car parking is £11 per night with the hotels discount applied, but we then had to pay an additional £5 as we stayed to use the pool after checking out which we weren't told about :( also 1 pint... More 

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CrownePlazaLiverpool, Guest Relations Manager at Crowne Plaza Liverpool City Centre, responded to this review

Dear Tom F, thank you very much for taking the time to post on your feedback from your recent stay here with us at the Crowne Plaza Liverpool City Centre. Your comments are of the upmost importance to us at the hotel and I am saddened to read your expectations did not live up to our hotel. We feel value... More 

Hotel Review Summarization

What travelers say

  • Liver building(11)
  • Friendly and helpful(8)
  • Very good(5)
  • Great location(4)
  • Albert dock(3)
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