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Crowne Plaza Liverpool City Centre

#22 of 100 Hotels in Liverpool
Certificate of Excellence
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St. Nicholas Place | Princes Dock, Pier Head, Liverpool L3 1QW, England
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1 room 1 guest
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Crowne Plaza  Liverpool City Centre
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1,570 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (399)
Date | Rating
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  • All months
    (1570)
  • Mar-May only
    (364)
  • Jun-Aug only
    (507)
  • Sep-Nov only
    (381)
  • Dec-Feb only
    (318)
All months
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

The hotel is great. Our room was immaculate. None of this dodgy mould bathrooms or anything. Bed was comfortable. They give you a snazzy sleep spray for your pillows and you're out for the count. Location is great. You're at the docks in no time. And into the town in 5 mins walk. The staff are helpful too. Highly recommend... More 

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Leeds, United Kingdom
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed yesterday NEW

Stayed at the Crown Plaza Liverpool for one night. Great location, 5 mins walk to Albert Docks and the shopping area. Great hotel, brill amenities, staff were extremely friendly. Hotel room was good, although a bit on the small side. I would recommend this hotel friends/family

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Manchester, United Kingdom
Level Contributor
22 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed yesterday NEW

Very comforable quiet room, clean, good bathroom, helpful staff throughout. good variable breakfast, but service could be a bit slow in busy time if you are ordering something different. Secure car parking, with reaosnable charges for the area.

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Nottinghamshire, United Kingdom
Level Contributor
3 reviews
5 of 5 stars Reviewed 2 days ago NEW

I stayed at the Crowne Plaza for 2 nights whilst visiting my daughter and her partner, and had a wonderful, comfortable stay. I arrived too early to check in but sat in the lounge area with a drink, quietly reading undisturbed until it was time to check in. Michael on reception was very friendly, courteous and professional and gave me... More 

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County Durham
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

On arrival the hotel reception/bar/restaurant area all look very nice/clean and modern. Staff I have to say are brilliant, every single person we dealt with were so friendly, helpful and professional. It is not often you can say that about every member of staff, but here you can. Great location on the river next to ferry terminal and cruise line... More 

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Liverpool
Level Contributor
23 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Lovely Hotel, everything your heart could desire in your room, toiletries, hair dryer, trouser press, fridge, tea, coffee, bikkies, even fragrant sleep aid spray for your pillow. Very comfortable bed and large TV. The view of the river was rather impaired by a row of large trees, but we were on the first floor. Perhaps they need a bit of... More 

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York
Level Contributor
50 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We stayed at the Crowne Plaza Liverpool for one night and on the whole we really enjoyed our stay. We arrived early, so left our bags and came back to check in after 2pm (which is the check in time). It is a smart hotel inside, amongst the more modern in Liverpool. The rooms are the same, we paid for... More 

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Warrington, United Kingdom
Level Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

Very nice hotel, nice little touches in the room, chocolate, bottled water and spray for pillow to aid sleep!! Room was comfortable, but bed wasn't brilliant - although in fairness don't always have a good sleep in a strange bed.

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CrownePlazaLiverpool, Guest Relations Manager at Crowne Plaza Liverpool City Centre, responded to this review

Dear Wendy L, Thank you very much for taking the time to post on your feedback from your recent stay here with us at the Crowne Plaza Hotel Liverpool. Your comments on this occasion are very much appreciated and I hope we will have the opportunity to be welcome you back very soon. Kindest Regards, Kayleigh Judge Guest Relations Manager More 

Milton Keynes
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

We stayed recently and booked a family room at £300 which we thought was expensive. However, we were looking forward to seeing family and spending some time in the city. When we got there the family room was two double beds, no sofa bed or anything and the room was v small. It meant when the kids were asleep there... More 

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County Durham
Level Contributor
19 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This is one of the best hotels i've stayed in, everything was excellent. The staff were brilliant, its in a good location, clean, fantastic food, everything was just as you would expect, i will be visiting again

Was this review helpful? Yes 1
Hotel Review Summarization

What travelers say

  • Liver building(11)
  • Friendly and helpful(8)
  • Very good(5)
  • Great location(4)
  • Albert dock(3)
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