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Crowne Plaza Liverpool City Centre

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St. Nicholas Place | Princes Dock, Pier Head, Liverpool L3 1QW, England
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Crowne Plaza  Liverpool City Centre
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Crowne Plaza  Liverpool City Centre
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1,389 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (358)
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Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

Lovely hotel nice comfy bed quiet room didnt have breakfast pool andsauna and steam room great on the docks and near liver building nice and clean although carpark 11 pound for overnight stay drinks are pricey in the bar but you expect that at a crowneplaza

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CrownePlazaLiverpool, Guest Relations Manager at Crowne Plaza Liverpool City Centre, responded to this review

Dear Angela A, Thank you very much for taking the time to post on your review. Your comments are important to us at the hotel and we will certainly take them on board. I am happy to see you made use of our leisure facilities and have a comfortable nights sleep. We truly hope you would return to the hotel... More 

Liverpool, United Kingdom
Senior Contributor
33 reviews 33 reviews
12 hotel reviews
58 helpful votes 58 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

First class Hotel. Great views across the Mersey. Great Staff. Great Food. Also has a car park. The Gym is also great has everything you need including swimming pool and Jacuzzi. Highly recommend a visit to here.

Was this review helpful? Yes 2
CrownePlazaLiverpool, Guest Relations Manager at Crowne Plaza Liverpool City Centre, responded to this review

Dear Summerleigh01, We are truly touched by your fantastic 5 star review from your recent stay here with us at the Crowne Plaza Hotel Liverpool. I am delighted to read how you enjoyed every aspect of the hotel including the gym and pool facilities we have. We hope we will get the chance to welcome you back in the near... More 

Liverpool
Top Contributor
157 reviews 157 reviews
48 hotel reviews
152 helpful votes 152 helpful votes
5 of 5 stars Reviewed 1 week ago

Had a warm welcome and a lovely stay here for a night in Liverpool. Location is great and convenient for the city centre. Staff were friendly and helpful. Could not ask for more. Nice little touches such as the complimentary Wi-Fi (though you could pay more for faster) and water in room.

Was this review helpful? Yes 1
CrownePlazaLiverpool, Guest Relations Manager at Crowne Plaza Liverpool City Centre, responded to this review

Dear ScouserGinner, Thank you very much for taking the time to post on your comments. Your feedback in vital to us at the hotel in order to continually improve our products and services, making sure we are offering the best possible experience for all our guests. I am glad to see you enjoyed the stay and our little touches. We... More 

Northampton, United Kingdom
Senior Contributor
41 reviews 41 reviews
14 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 1 week ago

Situated in the modern Waterfront area close to main attractions Echo Arena and ACC Liverpool and opposite the historic Liver Building. How nice to find a hotel that delivers what you expect, a good and comfortable bedroom, quiet location, efficient air conditioning system, with perfect nights sleep, and a great breakfast to welcome you to a new day. Thank you,... More 

Was this review helpful? Yes 1
CrownePlazaLiverpool, Guest Relations Manager at Crowne Plaza Liverpool City Centre, responded to this review

Dear Graham Anthony, We thank you very much for taking the time to post on your brilliant review regarding your stay here with us. I am so glad to see your expectations were met and we delivered a great night’s sleep. We truly hope we will have the opportunity to be able to welcome you back in the near future.... More 

Pershore, United Kingdom
Senior Contributor
32 reviews 32 reviews
9 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 1 week ago

A business trip bought me here after staying in the sister John Lennon hotel previously for 2 previous weeks I thought I would try the city centre one and wow what a difference. Complete transformation from the JL Airport hotel, great location,staff,Food service. Very well liked by all my work crew and going back again soon.

Was this review helpful? Yes 1
CrownePlazaLiverpool, Guest Relations Manager at Crowne Plaza Liverpool City Centre, responded to this review

Dear Kevin P, Thank you very much for taking the time to post on your great review regarding your recent stay here with us at the Crowne Plaza Hotel Liverpool. I am delighted to read how you enjoyed the stay here with us, and your colleagues enjoyed the stay and all aspects of the hotel. We truly look forward to... More 

Larne
Contributor
13 reviews 13 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here early March 2015, the staff are very friendly, the rooms are clean and quiet, they have everything you could expect from a four star hotel. Only a short walk from city centre so very close to all local shops, restaurants etc. Airport transfer by bus is very cheap to hotel and drops you off just a short... More 

Was this review helpful? Yes 1
CrownePlazaLiverpool, Guest Relations Manager at Crowne Plaza Liverpool City Centre, responded to this review

Dear MeganMullan, Thank you very much for taking the time to post your great review from your recent stay this month. I am delighted to hear you found our staff friendly and your room clean. Thank you for sharing your comments regarding airport transfers for other guests to see how to get to and from the airport whilst staying here... More 

Stourport on Severn, United Kingdom
Contributor
18 reviews 18 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stayed one night at the Crowne Plaza Liverpool center and it is a large but friendly hotel, my room was on the 3rd floor with views over Albert Dock and the Mersey, the evening meal was good value if you take advantage of the early bird option 5.30-6.30 3 courses for 19.99, the room was a good size with... More 

Was this review helpful? Yes 1
CrownePlazaLiverpool, Guest Relations Manager at Crowne Plaza Liverpool City Centre, responded to this review

Dear Martin W, Thank you very much for taking the time to post on your great review “Superb hotel, Friendly staff” I am delighted to hear you enjoyed your stay here with us at the hotel, taking advantage of our great early bird offer. We hope you would return to the hotel in the near future. Kindest Regards, Kayleigh Judge... More 

Nottingham
Senior Contributor
42 reviews 42 reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed here for a few nights while visiting Liverpool as a 'tourist'. Great location, just outside the city centre, only a few minutes to the shops and bars. Nice comfortable rooms; nothing exceptional, but everything I'd expect from this brand. Very powerful shower which is always nice. My only complaint would be that the changing rooms and pool area were... More 

Was this review helpful? Yes
CrownePlazaLiverpool, Guest Relations Manager at Crowne Plaza Liverpool City Centre, responded to this review

Dear guest, Thank you very much for taking the time to post to your review regarding your recent stay here with us at the hotel. Your comments are important to us at the hotel in order to make sure we are providing the best service we possibly can. With regards to changing rooms in our leisure facilities, thank you for... More 

1 review
4 of 5 stars Reviewed 2 weeks ago

My husband and I stayed at the hotel at the start of March 2015. It was exactly what you would expect from a 4 star hotel. The staff where nice friendly and helpful. The breakfast in the hotel was good but a little pricey i would recommend getting breakfast in the town or paying for it at time of booking... More 

Was this review helpful? Yes
CrownePlazaLiverpool, Guest Relations Manager at Crowne Plaza Liverpool City Centre, responded to this review

Dear Megan M, Thank you very much for your feedback regarding your stay here with us at the hotel this month. I am glad to see you and your husband enjoyed the your visit and hope you would return in the near future for another great stay. Kindest Regards, Kayleigh Judge Guest Relations Manager More 

Knowsley, null, United Kingdom
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I came here for one night with a friend, the room was very clean and big. We asked for a twin room and were expecting 2 single beds however we had 2 double beds! Toiletries were nice and complimentary water were in the room along wit a lavender spray for your pillows! The breakfast the next morning was fantastic. It... More 

Was this review helpful? Yes
CrownePlazaLiverpool, Guest Relations Manager at Crowne Plaza Liverpool City Centre, responded to this review

Dear Jinny K, From us all at the Crowne Plaza Liverpool City centre we thank you for all kind comments and positive review regarding your one night stay here with us. I am glad to see you enjoyed the stay and hope we will have the opportunity to be able to welcome you back in the near future. Kind Regards,... More 

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