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All 100 Liverpool hotels

Crowne Plaza Liverpool City Centre

4.0 of 5 Hotel   |   St. Nicholas Place | Princes Dock, Pier Head, Liverpool L3 1QW, England
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Crowne Plaza  Liverpool City Centre
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Ranked #21 of 100 Hotels in Liverpool
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed yesterday
Ian H King's Lynn, United Kingdom
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1,197 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
King's Lynn, United Kingdom
Top Contributor
72 reviews 72 reviews
25 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed yesterday NEW

Having stayed at the crown plaza in London we decided to look them up for our trip to Liverpool..what a good choice! Overlooking the Mersey the hotel is right next to the ferry to cross the Mersey and also to get to the isle of man. The city tour buses also leave from here. The breakfast is varied and good... More

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Great Cheverell, null, United Kingdom
Senior Reviewer
8 reviews 8 reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed yesterday NEW

The staff are a credit to the hotel very welcoming and helpful.Had a lovely stay with my girlfriend in Liverpool the only let down was that in are room you can't open a window to let fresh air in which made it very stuffy in the room but would stay again.

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Glasgow, United Kingdom
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

I stayed here earlier this year and I was so impressed I thought I would return on my latest business trip. As last time I stayed and ate in the brasserie I wasn't impressed so I decided to go to a lovely restaurant named matou located close by, however the next day I anticipated breakfast as it had been so... More

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wales
Senior Contributor
27 reviews 27 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Have stayed at the Crowne PLaza several times over the years, as my friend and I regularly enjoy a girls weekend in Liverpool. This hotel is ideally placed for most of the attractions, so we park the car and walk to the shops, Albert docks, liverpool one and restaurants. The hotel is lovely and all staff are helpful, cheerful and... More

Was this review helpful? Yes 1
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Thought i would take a trip to liverpool, my first time. Carpark is nice and big, plenty of spaces. Reception were helpful and efficient. Although lastminute.com were misleading as the breakfast and parking were not included in the rate even though their website said they were! Reception insisted that the code for that rate was not including them but they... More

Was this review helpful? Yes 3
Romsley, United Kingdom
Senior Contributor
38 reviews 38 reviews
16 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

One night stay at this hotel was a great experience from start to finish staff in all areas of hotel were friendly helpful and welcoming. The lobby bar and dining areas are all clean bright and modern. Rooms were well laid out clean fresh and well maintained. The bathroom was modern clean with lovely soft white towels and a great... More

Was this review helpful? Yes 2
Warwick, United Kingdom
Senior Contributor
25 reviews 25 reviews
22 hotel reviews
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed 1 week ago NEW

All this hotel needs in its entrance is a burning flame for it to be a Mausoleum. Very dated and shabby. Food is overpriced and the service was only just bearable. The hotel is perfect if all you need to do is go to the passport office - 500 metres away. I arrived in a wheelchair only to find that... More

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Wirral, United Kingdom
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Stayed here with my partner for a wedding. Could not fault the room very clean and comfortable bed. Room was over looking the sea/albert dock beautiful! Was shocked to learn the prices of the drinks at the bar mind! 2 drinks costing £16! Other than that enjoyed our stay.

Was this review helpful? Yes 1
CrownePlazaLiverpool, Guest Relations Manager at Crowne Plaza Liverpool City Centre, responded to this review

Dear guest, thank you very much for taking the time to comment on your recent stay here with us at the Crowne Plaza Hotel Liverpool City Centre. Your comments on the hotel are very much appreciated. With regards to the prices of our drinks, we do keep in competition with all the hotels in the city. Once again thank you... More

Southampton, United Kingdom
Top Contributor
73 reviews 73 reviews
36 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Stayed here one night for business and really impressed. Just a few minutes walk from Albert Dock and not much further to the city centre. Plenty of parking, spacious room and really comfy bed and pillows. Good shower too and great choices at breakfast. Staff were really friendly too. Ask for a view of the Mersey though, rather than looking... More

Was this review helpful? Yes 2
CrownePlazaLiverpool, Guest Relations Manager at Crowne Plaza Liverpool City Centre, responded to this review

Dear guest, thank you very much for taking the time to post a brilliant 5 star review on your recent business trip here with us at the Crowne Plaza Hotel Liverpool City Centre. Your kind words on our hotel and staff are very much appreciated and yes you can pre book in advance one of our feature rooms to guarantee... More

County Durham
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago

Will never use another hotel in the city again. This is the best place, the staff go out of their way to help. Lovely clean room, nice bar area, lovely facilities. Booked twice for next year already. Can't wait!

Was this review helpful? Yes 2
CrownePlazaLiverpool, Guest Relations Manager at Crowne Plaza Liverpool City Centre, responded to this review

Dear guest, thank you very much for taking the time to post a 5 star review on your stay here with us at the hotel. That is fantastic to read how much you enjoyed the stay and the services we offer enhancing you to want to return and how you can’t wait, we can’t wait to welcome you back. See... More

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Additional Information about Crowne Plaza Liverpool City Centre

Address: St. Nicholas Place | Princes Dock, Pier Head, Liverpool L3 1QW, England
Phone Number:
Location: United Kingdom > England > Merseyside > Liverpool
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Crowne Plaza Liverpool City Centre 4*
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Also Known As:
Crowne Plaza Liverpool Hotel Liverpool
Liverpool Crowne Plaza

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