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All 100 Liverpool hotels

Crowne Plaza Liverpool City Centre

4.0 of 5 Hotel   |   St. Nicholas Place | Princes Dock, Pier Head, Liverpool L3 1QW, England
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Ranked #22 of 100 hotels in Liverpool
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed yesterday
MaggieH894 Isle of Man, United Kingdom
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1,175 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (293)
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English first
Isle of Man, United Kingdom
Contributor
11 reviews 11 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed yesterday NEW

Stayed here recently with teenage son on a short visit to Liverpool. Ideal location for getting out and about in Liverpool. Staff very smart, polite and welcoming. Room clean and comfortable, if a little "tired". Bathroom was spotless & plenty of toiletries and gowns. Pool was very pleasant, although having to go up and down a flight of stairs to... More

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Ballymena, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed yesterday NEW

If you're after luxury, this ain't the place to go. No beverage menu in room or safety deposit box, bathroom shabby, bedroom badly needs revamping, lift dodgy, need separate showers at pool, there's 3 or 4 with a flimsy "see-through" divide between each of them. My son didn't feel comfortable sharing with older men and in the world we live... More

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Lancaster, United Kingdom
Senior Contributor
21 reviews 21 reviews
17 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Stayed here on a reward night so knew what to expect. Some areas in need of an upgrade especially the spa and pool area but nothing to put you off. Had a good treatment though so can recommend. Check in quick and efficient. Room clean with good bathroom that looked fairly recently refurbished. Bedroom furniture needs upgrading as the dark... More

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llandudno
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 days ago NEW

Stayed over the bank holiday in a family room,for two nights.The room was very tired could really do with decorating,was pretty basic but was clean to be fair.We used the bar downstairs for a little drink before going to our room but that we found very cold.Great position though just a short walk to the city and on the docks... More

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Shrewsbury, United Kingdom
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This hotel is very good, excellent location and with ample parking. Breakfast was very good. We were upgraded to a suite which was great with lovely views over the Liver Building and the Mersey. Staff were all lovely and very friendly. We would definitely stay again, as we love Liverpool. There is such a lot to see and do.

Was this review helpful? Yes 1
San Diego, California
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Stayed at the hotel for 3 days and then a week later for another 4 days. This hotel is the best!! First of all having found out the day before my trip that my credit card was used without my knowledge my bank cancelled my card and promised to overnight it to the hotel. I called the hotel frantic and... More

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Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Three night stay. Excellent room. Very well equipped with fridge trouser press hair dryer ironing board and iron. Excellent air on but windows don't open. Vastly overpriced accommodation and car parking. Annoyingly, it's part of the same group (IHG) as The large Holiday Inn in Liverpool City centre which has the same facilities only charging £75 a night and £6... More

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Leeds, United Kingdom
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Just returned from a one night stay. Th location is excellent as you can park your car at the hotel for £10 for 24 hours and all the main attractions that we wanted to visit (i.e) Albert Docks, Maritime Museum, Liverpool 1 Shopping Centre and the Liverpool Wheel were all walking distance. The hotel staff were friendly and helpful. The... More

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lincoln
Contributor
11 reviews 11 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed at this Hotel for three nights on our first visit to Liverpool could not fault anything very clean. Comfy bed bottled water every day biscuits, ample tea coffee etc everyday, clean towels every day, wonderful breakfast could not ask for more very pleasant staff. ideal spot walking distance to everything would recommend to anyone visiting Liverpool

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CrownePlazaLiverpool, Guest Relations Manager at Crowne Plaza Liverpool City Centre, responded to this review

Dear guest, it was a pleasure to read such a nice comment from yourself, so thank you very much for taking the time to post an excellent review on your recent stay here with us. We truly value your feedback and are grateful for the time you have taken to express your opinions and experience with other travellers. We hope... More

Bangor, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

Just returned from our 2 night stay,nothing is too much trouble for Kayliegh and her staff.Thanks to all the guys on reception, Frank on the door is great.Fab service all round,we will continue to be regular visitors!

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CrownePlazaLiverpool, Guest Relations Manager at Crowne Plaza Liverpool City Centre, responded to this review

Dear guest, thank you very much for taking the time to post a wonderful comment on your recent 2 night stay here with us at the hotel. Your kind words about the staff and me are much appreciated. We aim to go the extra mile to help all of our guests needs and make sure you have a wonderful stay... More

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Additional Information about Crowne Plaza Liverpool City Centre

Address: St. Nicholas Place | Princes Dock, Pier Head, Liverpool L3 1QW, England
Phone Number:
Location: United Kingdom > England > Merseyside > Liverpool
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Crowne Plaza Liverpool City Centre 4*
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Also Known As:
Crowne Plaza Liverpool Hotel Liverpool
Liverpool Crowne Plaza

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#3 Spa Hotel in Liverpool #9 Luxury Hotel in Liverpool #11 Family Hotel in Liverpool #11 Business Hotel in Liverpool #16 Romantic Hotel in Liverpool
Hotel Class
Official Description (provided by the hotel)
The Crowne Plaza Hotel Liverpool is located in the heart of this vibrant city with fantastic views of the river and the iconic Royal Liver building. You will find comfort and luxury at one of the most central and desirable locations in Liverpool.The Crowne Plaza Hotel is near Anfield, home of Liverpool FC, The Beatles Museum, Liverpool 1 and a 10 minute riverside walk from the Echo Arena and BT Convention Centre. Enjoy modern dining in The Plaza Brasserie or your favorite drink in 'The Lounge', our bright and airy atrium is ideal for relaxing or informal meetings with wireless internet access. From the best breakfast in town , to feasting on fabulous food in the evening, our team look forward to welcoming you.Our spacious air conditioned bedrooms most with river views and free internet access, provide you with outstanding comfort. Why not treat yourself to the benefits of a Club room. Eygtian cotton linen on a king sized bed, stunning river views, and exclusive membership to our club lounge, provide you with guaranteed luxury.Our unique meeting and event facilities accommodate up to 500 people and with the convenience of our own secure and well lit on site car park.We can help you put fun in your day in our Leisure club enjoy a swim in our large pool, the bubbles of the spa, or energise in our fully equipped gymnasium. ... more   less 
Number of rooms
159

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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