We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 99 Liverpool hotels

Crowne Plaza Liverpool City Centre

4.0 of 5 Hotel   |   St. Nicholas Place | Princes Dock, Pier Head, Liverpool L3 1QW, England
Hotel website
Hotel deals
Hotel amenities
Special Offer
Save on Hotel Packages!
Save Saved
You added Crowne Plaza Liverpool City Centre to your Saves list
Crowne Plaza  Liverpool City Centre
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
82%
Ranked #23 of 99 hotels in Liverpool
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed yesterday
Yassir A Surrey, Canada
Write a Review

1,040 people have reviewed this hotel

Traveler rating
    450
    390
    132
    42
    26
See reviews for
190
370
52
196
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (247)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Surrey, Canada
1 review
4 of 5 stars Reviewed yesterday NEW

Well where can I start reception staff brilliant and very helpful, spotless room with a great view of the river. Bar a bit pricey. Perfect location 5 min walk into the main shopping center and bars. Breakfast was brill so much to choice from would return for the breakfast alone. A special thank you to Demi-Leigh on the buffet who... More

Was this review helpful? Yes
London, United Kingdom
Contributor
18 reviews 18 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Keep returning to this hotel, it's in a great location and the staff are absolutely spot on. Lovely clean and friendly and the breakfast, well...........your're just spoilt for choice! You really need to sort out your car park fees, hence why I've given it a 4.

Was this review helpful? Yes
CrownePlazaLiverpool, Guest Relations Manager at Crowne Plaza Liverpool City Centre, responded to this review

Dear Guest Thank you very much for taking the time to post a comment on Trip advisor on your recent stay here with us at the Hotel. I am so pleased to read how you keep returning to our hotel, and I truly thank you for your loyal custom. I agree with you we are in a great location, and... More

Birmingham, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW via mobile

I recently stayed over at crowne plaza as was attending a wedding don't normally do reviews but on this case thought it was a must hotel staff and service are really good friendly and helpful what made they stay for me was attending the leisure club they have there I asked one of the personal trainers some advice as recently... More

Was this review helpful? Yes 1
CrownePlazaLiverpool, Guest Relations Manager at Crowne Plaza Liverpool City Centre, responded to this review

Dear Guest, I hope you enjoyed the stay and the Wedding here with us at the Crowne Plaza, our hotel is a perfect venue for functions. Thank you very much for your very kind comments on Barry our personal trainer in the Harbour club. I have personally congratulated him on this excellent work and for the “extra mile” he went... More

london
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

I booked one nights stay to celebrate my birthday. I booked through booking.com and requested a quiet room with river view. Check in is 2pm, we arrived about 1:45pm but were checked in as room was ready. I was not given a river view and pointed this out to the girl on reception. The hotel was very busy, I told... More

Was this review helpful? Yes
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Lovely hotel, great location. a wonderful place to relax after a busy day. Facilities are great, Changing rooms for pool\sauna are a bit cramped. Parking cost is quite high for the area, There are cheaper options close by but just need to balance convenience with cost. next time I would not park in the hotel but next door where its... More

Was this review helpful? Yes
Ipswich, United Kingdom
Contributor
14 reviews 14 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

4 star ? Rooms with no safe, no trouser press, not what I expect when travelling. I have been coming here often but am now realising how you overlook things due to good staff, but on this visit that has gone. Business travellers I suggest you look elsewhere

Was this review helpful? Yes
CrownePlazaLiverpool, Guest Relations Manager at Crowne Plaza Liverpool City Centre, responded to this review

Dear Guest, we are sorry the room type you were allocated did not have a safe in, unfortunately not all of our bedrooms do, however we do have safety deposit boxes behind our reception desk for your personal belongings where you can access 24 hours a day with your own key. In regards to the trouser press, please accept our... More

Blackpool, United Kingdom
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Had a lovely stay here for Mother's Day. Lovely comfy, clean room with a river view. Very friendly staff on reception, in the bar area and in the breakfast room. Excellent breakfast. Stayed in a room with a river view. Loved it...

Was this review helpful? Yes 1
CrownePlazaLiverpool, Guest Relations Manager at Crowne Plaza Liverpool City Centre, responded to this review

Dear Guest, thank you very much for taking the time to comment on such a wonderful stay you had with us on Mothers Day. I truly appreciate your comments and I am very happy see our friendly staff took care of you. I am glad to read how you enjoyed our ‘best breakfast in town’ in our lovely river view... More

badgworth
Senior Contributor
45 reviews 45 reviews
38 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed at the Crowne Plaza City Centre on a Sunday evening, we had booked a suite which was very well appointed, good king sized bed, lovely bathroom with excellent facilities and huge bath towels. Both the receptionist and the concierge were charming and couldn't have been more helpful. The breakfast was good and both food and plates were hot.... More

Was this review helpful? Yes
CrownePlazaLiverpool, Guest Relations Manager at Crowne Plaza Liverpool City Centre, responded to this review

Dear Guest, I cannot express my gratitude on how pleasing it is to read such a good comment regarding your stay here with us. It is always a pleasure to see how our guests enjoyed their stay and how much an impression our wonderful staff had on you. I will certainly pass on your comments to our reception and concierge... More

Aberdeen, United Kingdom
Senior Contributor
29 reviews 29 reviews
9 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Having tried a few other hotels in Liverpool in previous months, I opted for the Crowne Plaza this time. Hotel staff very friendly and check in was swift - always a bonus - room was fine but was a tiny bit tired looking and the bathroom smelt a bit fusty. However, the room was very warm despite what setting the... More

Was this review helpful? Yes
CrownePlazaLiverpool, Guest Relations Manager at Crowne Plaza Liverpool City Centre, responded to this review

Thank you for taking the time to review on your recent stay at the Crowne Plaza Liverpool City Centre. I happy to see you opted for our hotel and found your stay enjoyable and I agree we are well situated. I am delighted to see that you found the staff to be excellent, as they are responsible for leaving our... More

Barnsley, United Kingdom
Top Contributor
103 reviews 103 reviews
26 hotel reviews
68 helpful votes 68 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This hotel is located adjacent to the Liver Building and is a short walk from all the major attractions. It was much better value for money than its nearest rivals. Liverpool, generally, is a walkable city, although a one hour tour on the open top bus is great for identifying the attractions and their relative locations. The hotel and its... More

Was this review helpful? Yes
CrownePlazaLiverpool, Guest Relations Manager at Crowne Plaza Liverpool City Centre, responded to this review

Dear Guest, thank you for taking the time to review on your stay here with us at the hotel. I am very happy to see you found our hotel better value to other hotels in the city, and you enjoyed your time sightseeing. I personally recommend the hop on hop off bus as it’s a great way to see the... More

Been to Crowne Plaza Liverpool City Centre? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Crowne Plaza Liverpool City Centre

Also Known As:
Crowne Plaza Liverpool Hotel
Crowne Plaza Liverpool Hotel Liverpool
Liverpool Crowne Plaza
Address: St. Nicholas Place | Princes Dock, Pier Head, Liverpool L3 1QW, England
Phone Number:
Location: United Kingdom > England > Merseyside > Liverpool
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Luxury Hotel in Liverpool
#10 Business Hotel in Liverpool
#11 Family Hotel in Liverpool
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Crowne Plaza Liverpool City Centre 4*
Official Description (provided by the hotel):
The Crowne Plaza Hotel Liverpool is located in the heart of this vibrant city with fantastic views of the river and the iconic Royal Liver building. You will find comfort and luxury at one of the most central and desirable locations in Liverpool.The Crowne Plaza Hotel is near Anfield, home of Liverpool FC, The Beatles Museum, Liverpool 1 and a 10 minute riverside walk from the Echo Arena and BT Convention Centre. Enjoy modern dining in The Plaza Brasserie or your favorite drink in 'The Lounge', our bright and airy atrium is ideal for relaxing or informal meetings with wireless internet access. From the best breakfast in town , to feasting on fabulous food in the evening, our team look forward to welcoming you.Our spacious air conditioned bedrooms most with river views and free internet access, provide you with outstanding comfort. Why not treat yourself to the benefits of a Club room. Eygtian cotton linen on a king sized bed, stunning river views, and exclusive membership to our club lounge, provide you with guaranteed luxury.Our unique meeting and event facilities accommodate up to 500 people and with the convenience of our own secure and well lit on site car park.We can help you put fun in your day in our Leisure club enjoy a swim in our large pool, the bubbles of the spa, or energise in our fully equipped gymnasium. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with IHG, Hotels.com, Booking.com, Travelocity, Priceline, Expedia, Orbitz, Agoda, Asiatravel.com Holdings, Otel and Venere so you can book your Crowne Plaza Liverpool City Centre reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Crowne Plaza Liverpool City Centre, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.