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Crowne Plaza Liverpool City Centre

Certificate of Excellence
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St. Nicholas Place | Princes Dock, Pier Head, Liverpool L3 1QW, England
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Crowne Plaza  Liverpool City Centre
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Crowne Plaza  Liverpool City Centre
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1,461 Reviews from our TripAdvisor Community

Traveler rating
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    529
    184
    54
    32
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Top Contributor
140 reviews 140 reviews
48 hotel reviews
101 helpful votes 101 helpful votes
5 of 5 stars Reviewed yesterday NEW

The position of the Crowne Plaza couldn't be better. 10 mins walk from the shops, pubs and attractions of this vibrant city, yet pleasantly sited on the docks with great views over the river. We were greeted very warmly and quickly and easily checked in. The room was large and immaculate with all the facilities you would expect from an... More 

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Penrith, United Kingdom
Contributor
17 reviews 17 reviews
10 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed yesterday NEW

Stayed 3 nights to join the celebrations marking the 175th anniversary of Cunard. Splashed out on a King room to ensure a view of the Mersey and the three Cunard ships together. Check-in was friendly and efficient. Our room was spacious and clean. Free quite slow Wifi (but guests can pay to upgrade). All staff were very friendly. Despite the... More 

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Hermanus, South Africa
Top Contributor
194 reviews 194 reviews
61 hotel reviews
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We wished to stay overnight in Liverpool in order to catch the Isle of Man ferry the next morning and the location of this hotel could not have been better for this purpose. The hotel itself was a good experience, with a comfortable room, and a reasonably sized bathroom, albeit with a combined shower/bath rather than a stand-alone shower which... More 

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Liverpool, United Kingdom
1 review
4 of 5 stars Reviewed 3 days ago NEW

all the staff were really helpful espically bar staff. some of the staff members thats made our stay really good and gave us advise on places to go just really helpful people who stick in ma mind was andy madden from breakfast amy from the bar and i think it was dav on the bar was dm saturday and also... More 

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Leeds, United Kingdom
Contributor
18 reviews 18 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Lovely hotel, welcoming reception, clean rooms and great room service. We stayed for 1 night and the hotel is within easy reach of many of the attractions in Liverpool, including Liverpool One and the Albert Dock. I would recommend it :) Can't complain at all!

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Contributor
19 reviews 19 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Went and had 4 nights away in Liverpool and took the kids and wife. We booked a family room, which came with 2 double beds. We paid over £800, working out at over £200 a night. For that price, away from London I was expecting something special. A couple of things kinda spoiled it. Firstly, the room was literally no... More 

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cuttycrew
Senior Contributor
42 reviews 42 reviews
16 hotel reviews
83 helpful votes 83 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Hotel is right next to the Royal Liver building really handy as a location point when youre finding your feet, it was a bit odd following directions from motorway as you cant actually turn right at the junction youd think you should turn into , stay in right lane and you can do a U turn at next lights, the... More 

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Houston, Texas
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 of 5 stars Reviewed 5 days ago NEW

This was our first ever visit to Liverpool and we chose this hotel out of the guide book. Were we ever lucky! The Crowne Plaza is right on the water front, within walking distance to the ferry terminal, the museums, and the shops, and restaurants. The staff at the hotel was amazing - so energetic, always smiling and willing to... More 

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Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

The rooms were clean and comfortable and the hotel is located in walking distance of everything, but the restaurant was lacking. Worst meal I had on my 2 weeks vacation. Just make other dining arrangements and you will have a lovely time. Also the Starbucks in the hotel is a very good plus.

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Birmingham, United Kingdom
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Stayed here again for the second time mainly to see the Cunard event. The staff are excellent at this hotel. It's in a fabulous position for both the docks and the town. Own car park is a bonus! Booking directly with the hotel got a really good BB and evening meal deal. The food was excellent! My only criticism is... More 

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