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All 100 Liverpool hotels

Crowne Plaza Liverpool City Centre

4.0 of 5 Hotel   |   St. Nicholas Place | Princes Dock, Pier Head, Liverpool L3 1QW, England
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Crowne Plaza  Liverpool City Centre
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Ranked #21 of 100 Hotels in Liverpool
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed today
Petaludia Liverpool, United Kingdom
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1,235 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Liverpool, United Kingdom
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed today NEW

I regularly visit the Spa in this hotel for the Holistic therapies provided by Sue Hamill- Hope. I could not recommend it more highly. A perfect way to de-stress and unwind. Fabulous relaxing atmosphere , wonderful staff. . I was greeted with a glass of bubbly on arrival, The massage was really good and relieved the tension in my neck... More

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London, United Kingdom
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed yesterday NEW

Located right by the river next to the Liver Building, a perfect spot for seeing how much Liverpool has changed. The Albert docks area next door has many good restaurants and bars worth exploring. As to the hotel itself, very friendly and helpful staff, clean and quiet room although a little tired,with good view down the Mersey river. Only criticism... More

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Leicester, United Kingdom
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

lovley hotel,lovley people. stayed here as a birthday surprise for my wife and the hotel staff made it extra special.yes this hotel is more expensive than some but you pay for what you get and we got excellent service. our room was not ready when we got there so they took us over to the bar for a free drink.... More

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Ipswich, United Kingdom
Senior Contributor
46 reviews 46 reviews
9 hotel reviews
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

The hotel is clean and the staff good, however, we booked a King Suite and the bed was disappointing. The base was hard and the duvet had seen better times as quilted filling was just a mass of hard lumps making it an uncomfortable nights sleep. We did mention this on checkout and were just advised, sorry to hear that.... More

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London
Senior Contributor
29 reviews 29 reviews
16 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

The hotel is well located on the docks, close to all the main sites. The car park is big and good value at £10 overnight. The staff were very friendly and attentive. I felt that parts of the hotel were slightly tired, but in general the property presented well with a nice reception and restaurant and solid room. The bed... More

Was this review helpful? Yes 1
leeds
Senior Contributor
21 reviews 21 reviews
10 hotel reviews
22 helpful votes 22 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

The cost of staying for one night for two adults and one ten year old was excessive for what we received. in total we paid just under £300 for one night -breakfast was an additional £15 a head, and £10 for parking. I queried the price given other guests we spoke to had paid much less than us but was... More

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Cheshunt, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

Recently stayed at the hotel after spending several years seeking lost siblings who had moved about the city. Staff were the most customer friendly I have met. nothing was too much trouble including upgrading and changing booking dates. Fantastic view from the room overlooking the river and the Wirral on the far bank. Easy to find and a great location,... More

Was this review helpful? Yes 1
Connecticut
Senior Contributor
27 reviews 27 reviews
13 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Just popped upto Liverpool for one night and wanted to be close to Albert Dock and the Liverpool One shopping centre. This hotel was perfect. Great location, easy to find off the motorway and just head to the waterfront. Ample parking on site at the front of the hotel which was a bonus. 10 pounds for overnight parking which was... More

Was this review helpful? Yes 1
London, United Kingdom
Senior Contributor
22 reviews 22 reviews
13 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Stayed on a Saturday night and cannot fault the location of the hotel. 5 mins walk from the Albert Dock and 5 mins on to Liverpool one. The staff at the hotel were friendly and welcoming apart from the bouncer type guy who interrogated us on the way back from our night out just to get to our room. The... More

Was this review helpful? Yes 1
Newcastle upon Tyne, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

Enjoyed a girly weekend at this hotel in October. Couldn't fault this wonderful hotel, in a fabulous location right opposite the famous Liver Building making it very easy to walk to the sights, shops and restaurants. Excellent Customer service from all staff especially those on reception and the room was great with the most amazingly comfortable beds. Even though it... More

Was this review helpful? Yes 1
CrownePlazaLiverpool, Guest Relations Manager at Crowne Plaza Liverpool City Centre, responded to this review

Dear Carling59, thank you very much for your brilliant 5 star review on your recent “girly weekend” in our hotel. It is great to hear how much you enjoyed the stay and how friendly our staff were to you throughout the stay especially on reception. It’s always great to hear our guest's positive feedback. We truly hope you would return... More

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Additional Information about Crowne Plaza Liverpool City Centre

Address: St. Nicholas Place | Princes Dock, Pier Head, Liverpool L3 1QW, England
Phone Number:
Location: United Kingdom > England > Merseyside > Liverpool
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Crowne Plaza Liverpool City Centre 4*
Number of rooms: 159
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Also Known As:
Crowne Plaza Liverpool Hotel Liverpool
Liverpool Crowne Plaza

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