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Crowne Plaza Liverpool City Centre

#22 of 100 Hotels in Liverpool
Certificate of Excellence
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St. Nicholas Place | Princes Dock, Pier Head, Liverpool L3 1QW, England
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1 room 1 guest
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Crowne Plaza  Liverpool City Centre
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1,566 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (398)
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County Durham
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed yesterday NEW

On arrival the hotel reception/bar/restaurant area all look very nice/clean and modern. Staff I have to say are brilliant, every single person we dealt with were so friendly, helpful and professional. It is not often you can say that about every member of staff, but here you can. Great location on the river next to ferry terminal and cruise line... More 

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Liverpool
Level Contributor
22 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed yesterday NEW

Lovely Hotel, everything your heart could desire in your room, toiletries, hair dryer, trouser press, fridge, tea, coffee, bikkies, even fragrant sleep aid spray for your pillow. Very comfortable bed and large TV. The view of the river was rather impaired by a row of large trees, but we were on the first floor. Perhaps they need a bit of... More 

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York
Level Contributor
50 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
4 of 5 stars Reviewed yesterday NEW

We stayed at the Crowne Plaza Liverpool for one night and on the whole we really enjoyed our stay. We arrived early, so left our bags and came back to check in after 2pm (which is the check in time). It is a smart hotel inside, amongst the more modern in Liverpool. The rooms are the same, we paid for... More 

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Warrington, United Kingdom
Level Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

Very nice hotel, nice little touches in the room, chocolate, bottled water and spray for pillow to aid sleep!! Room was comfortable, but bed wasn't brilliant - although in fairness don't always have a good sleep in a strange bed.

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CrownePlazaLiverpool, Guest Relations Manager at Crowne Plaza Liverpool City Centre, responded to this review

Dear Wendy L, Thank you very much for taking the time to post on your feedback from your recent stay here with us at the Crowne Plaza Hotel Liverpool. Your comments on this occasion are very much appreciated and I hope we will have the opportunity to be welcome you back very soon. Kindest Regards, Kayleigh Judge Guest Relations Manager More 

Milton Keynes
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

We stayed recently and booked a family room at £300 which we thought was expensive. However, we were looking forward to seeing family and spending some time in the city. When we got there the family room was two double beds, no sofa bed or anything and the room was v small. It meant when the kids were asleep there... More 

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County Durham
Level Contributor
19 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This is one of the best hotels i've stayed in, everything was excellent. The staff were brilliant, its in a good location, clean, fantastic food, everything was just as you would expect, i will be visiting again

Was this review helpful? Yes 1
liverpool united kingdom
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We attended a family wedding reception at this hotel and stayed overnight. It was a perfect day the wedding reception was great a day to remember. The room had a fab view of the river and was very comfortable. Great breakfast and very friendly staff a most enjoyable stay.

Was this review helpful? Yes 1
Torquay, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

The staff are all approachable and pleasant. The room was clean and tidy, the en-suite was clean and well stocked with towels and toiletries. The pool was clean but tended to be full of kids, this is to be expected with the time of year. The bar was reasonably priced. The location is fantastic and it's easy to find upon... More 

Was this review helpful? Yes 2
Birmingham
Level Contributor
57 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Stayed here for a weekend break and was very impressed. Check in was smooth, the room was clean and modern and overlooked the docks. Staff were very friendly and courteous and nothing was too much trouble. We ate in the restaurant and was very pleasantly surprised by the quality of the food both at breakfast, where there was a substantial... More 

Was this review helpful? Yes 1
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago NEW via mobile

Stayed here with the family after a trip to the local aquarium. Must say the hotel was extremely clean with very comfortable beds/bedding. All staff were very friendly and helpful. The hotel is in a fab location overlooking the mersey with Albert Docks and Liverpool One shopping centre within walking distance

Was this review helpful? Yes 1
Hotel Review Summarization

What travelers say

  • Liver building(11)
  • Friendly and helpful(8)
  • Very good(5)
  • Great location(4)
  • Albert dock(3)
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