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Crowne Plaza Liverpool City Centre

Certificate of Excellence
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St. Nicholas Place | Princes Dock, Pier Head, Liverpool L3 1QW, England
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Crowne Plaza  Liverpool City Centre
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Crowne Plaza  Liverpool City Centre
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1,406 reviews from our community

Traveler rating
    635
    510
    178
    51
    32
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Skipton, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
5 of 5 stars Reviewed yesterday NEW

The staff at this hotel were very friendly and the hospitality we received was excellent. Everything about this hotel was brilliant and the location only a short walk to the Docks and Liverpool One. The room we had was very comfortable and a great nights sleep was had by all! We can't wait to go again!

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Contributor
20 reviews 20 reviews
10 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

I can not fault this hotel. We arrived and was greeted with a friendly smile and told that they had upgraded us from an executive room to a suite. We were provided with a map of the local area with directions to Liverpool One and the Docks, 5 minute walk away. Parking onsite at £12 per night is a plus.... More 

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Reviewer
5 reviews 5 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Cannot fault the location right next to the Liver building & stones throw from Albert Dock and main city shops. The hotel reception is stunning but beyond that it seemed to me to be average We paid a lot for an executive room which was quite nice the bathroom was fine everything was just ok. The breakfast was mediocre and... More 

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Lincoln, United Kingdom
Top Contributor
137 reviews 137 reviews
30 hotel reviews
52 helpful votes 52 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I stayed here for one night and was told on arrival that I had been given the best room of the hotel, I took it as a pleasantry. I actually think I had, it was the Cunard Suite and a real pleasure, in fact I did not really want to leave the room. The staff were great and the hotel... More 

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Rotherham, United Kingdom
Senior Contributor
27 reviews 27 reviews
5 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 1 week ago

I booked this hotel for an overnight stay during Easter. I cannot fault this hotel whatsoever, when we arrived we were greeted with a big smile and all the advise you could ever need about the surrounding area and places to eat, they even offered to book a table for us and one of the recommended restaurants too. We were... More 

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Derry, United Kingdom
Senior Contributor
22 reviews 22 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

I have stayed in this hotel many times but something always goes wrong. Location is perfect but the rooms are very dated. Anyone thinking of drying your hair, bring your own dryer as hotel one is useless. Huge piece is dust in bathroom floor when we checked in on fri, still there on Sunday. Saturday night my son had a... More 

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Leeds, United Kingdom
Senior Contributor
22 reviews 22 reviews
3 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed two nights midweek and enjoyed the time spent in hotel. Really nice outside seating area at the rear of the hotel that overlooks the start of the Leeds Liverpool canal and Mersey estuary. Just the spot for a drink after a busy day in the city.

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Scotland
Senior Contributor
25 reviews 25 reviews
17 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here for one night and thoroughly enjoyed ourselves.We had a King executive room looking onto the water.It was nice watching the fog coming down. We had use of the Club lounge and the young waiter on Monday night was very pleasant and polite. Dinner was fine but I think it would be nicer if the dining area was... More 

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1 review
5 of 5 stars Reviewed 1 week ago

What a lovely Easter Sunday to remember! Booked a Body Massage each and Afternoon Tea for me & my Hubby for an Anniversary treat. We were supplied with robes and towels by the helpful young lady on reception and had full use of the pool, sauna, steam room etc which were very clean and tidy. Our massages were absolutely fantastic,... More 

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Cheshire, England
Top Contributor
68 reviews 68 reviews
12 hotel reviews
79 helpful votes 79 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel is perfectly located on the Pier Head and with our room over looking the river and the World Heritage of the Liver, Cunard and Port of Liverpool buildings we were blessed. The riverside museums and the world famous Albert Dock are a short walk away as are the delights of this great city's centre. The hotel is a... More 

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