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All 95 Liverpool hotels »

Crowne Plaza Liverpool

4.0 of 5
St. Nicholas Place | Princes Dock, Pier Head, Liverpool L3 1QW, England
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Crowne Plaza Liverpool
Ranked #22 of 95 hotels in Liverpool
4.0 of 5 stars 517 Reviews
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517 reviews from our community

What travelers say about this hotel
  • Liver building(30)
  • Albert dock(24)
  • Room service(10)
  • Friendly and helpful(9)
  • Very nice(9)
  • Great location(9)
  • Hotel staff(7)
  • Good value(7)
  • Very good(5)
  • Car parking(4)
Traveler rating
    220
    186
    65
    27
    19
Only show reviews for Family (84) | Couples (189) | Business (90)
Date Rating
Galway, Ireland
1 review
1 of 5 stars Reviewed May 29, 2012 NEW

I was a guest at Crowne Plaza Liverpool on 26th May, my husband and I returned with two other guests to hotel after night out at approx 2 a.m. to find the residents bar closed. We proceeded to one of our rooms and requested some drinks, the prices were outrageous namely £160 for a bottle of vodka, we eventually paid... More

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Leeds, United Kingdom
Contributor
18 reviews 18 reviews
Reviews in 10 cities Reviews in 10 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed May 28, 2012 NEW

We only stayed for the one night and everything was first class,from the friendly and helpful check in ,the comfort and location of the room and the delicious breakfast to the cheery goodbye.Yes...............Top Quality

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See 3 more reviews by alpatjanange for Liverpool
Birmingham, United Kingdom
Senior Contributor
43 reviews 43 reviews
Reviews in 19 cities Reviews in 19 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed May 25, 2012

A modern hotel in a great location, we were impressed by an efficient and friendly check in with a helpful desk clerk who gave us some advice on where to visit. Room was clean, modern and well appointed/decorated. We had an executive room which gave us free access to the exec lounge - which was OK - but a little... More

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See 4 more reviews by denise40smile for Liverpool
shropshire
Contributor
16 reviews 16 reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 17, 2012

We had suite 412 overlooking the water and it was lovely. Furniture bit dated but suite as a whole lovely and i would definately stay here again Jacuzzi bath was brill, big bubbly and hot water,,,, heaven we ate in restaurant and can not fault it, apart from bit of a wait but we werent in a hurry so was... More

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Devon
Contributor
14 reviews 14 reviews
Reviews in 9 cities Reviews in 9 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 17, 2012

Stayed in a room overlooking liver buildings which was comfortable, clean and modern. Some noises from the air con (seems to follow me round when i stay in hotels) but it stopped just pre sleep. Service excellent overall with everyone really happy to help and keen you had a great stay. Breakfast very good, as was lunch. Drinks in bar... More

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See 2 more reviews by bobbarob for Liverpool
cheshire1
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed May 15, 2012

We arrived late at this hotel. the public areas look nice and checkin was efficient. we were unlucky with the room. who in this day and age has to sleep on a PULL DOWN BED!!! it was the most uncomfortable bed ive ever slept on and it creaked and groaned waking me up all night. The TV didint work (at... More

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Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 14, 2012 via mobile

We had a great stay at the Crowne Plaza Liverpool, located next door to the Liver building. Staff were friendly and helpful, the pool and spa facilities are clean and fun to use, would absolutely recommend going to the spa and having a massage! Very reasonable price and lovely and relaxing! Liverpool is a great city, loads to do and... More

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CrownePlazaLiverpool, General Manager at Crowne Plaza Liverpool, responded to this review
May 19, 2012

Thank you for taking the time to share your experience with us here at the Crowne Plaza Liverpool City Centre. As you mentioned there is such a wide variety of restaurants, shops, theatres and beautiful architecture in Liverpool which are all in close proximity to our hotel. I am pleased to hear you enjoyed your stay and had the opportunity... More

Buckden, United Kingdom
Senior Reviewer
7 reviews 7 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 10, 2012

The Crowne Plaza is near to the Mersey and all the attractions the great city of Liverpool has to offer.We found a warm welcome from the staff and the room was of good size, clean and well laid out. The helpful, cheerful staff enhanced our stay with their knowledge of Liverpool. Would definately stay again and recommend the Crowne Plaza.

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CrownePlazaLiverpool, General Manager at Crowne Plaza Liverpool, responded to this review
May 19, 2012

I am pleased to hear you enjoyed your stay at the Crowne Plaza Liverpool City Centre. I would like to thank you for taking your time to comment on our warm welcoming and helpful staff. It is always a pleasure to hear such positive feedback about the hotel and location as we recognize the advantages it presents us with. We... More

Nottingham, United Kingdom
Senior Contributor
36 reviews 36 reviews
Reviews in 29 cities Reviews in 29 cities
70 helpful votes 70 helpful votes
4 of 5 stars Reviewed May 7, 2012

We stayed here for 2 nights (5th to 7th May). The receptionist who checked us in was friendly and offered complimentary drinks in the bar as our room wasn't available at 2pm. We asked for a room with a view of the Liver Building which is exactly what we got. Noise is always my biggest worry but there was very... More

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See 3 more reviews by jimbo1683 for Liverpool
CrownePlazaLiverpool, General Manager at Crowne Plaza Liverpool, responded to this review
May 19, 2012

Thank you very much for taking the time to comment on your recent stay with us here at the Crowne Plaza Liverpool City Centre. I am glad to hear we could accommodate your needs for a quiet room with a view of the Liver Building as we know the importance of our guest requests and a good night sleep. We... More

Castleford, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 7, 2012

We stayed two nights as a mini-break to Liverpool. The hotel is in a great location next to the Liver Building, ask for a room overlooking it or the river. The staff here are excellent, from the minute we arrived they were really helpful and friendly. As it was my wife's birthday they sent a card and some brownies to... More

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CrownePlazaLiverpool, General Manager at Crowne Plaza Liverpool, responded to this review
May 19, 2012

Thank you for taking the time to comment on your recent stay with us here at the Crowne Plaza Liverpool City Centre. I am always delighted to hear such positive feedback and truly appreciate your kind words regarding our hotel and staff as we pride our selves on excellent customer service. As you mentioned our hotel is situated in a... More

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Additional Information about Crowne Plaza Liverpool

  • Liverpool Crowne Plaza
Address: St. Nicholas Place | Princes Dock, Pier Head, Liverpool L3 1QW, England
Price Range: PLN: $$

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Crowne Plaza Liverpool
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