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All 95 Liverpool hotels »

Crowne Plaza Liverpool

4.0 of 5
St. Nicholas Place | Princes Dock, Pier Head, Liverpool L3 1QW, England
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Ranked #22 of 95 hotels in Liverpool
4.0 of 5 stars 466 Reviews
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466 reviews from our community

What travelers say about this hotel
  • Liver building(24)
  • Albert dock(20)
  • Room service(10)
  • Very nice(9)
  • Good value(7)
  • Great location(7)
  • Hotel staff(6)
  • Friendly and helpful(6)
  • Very good(4)
  • Car parking(3)
Traveler rating
    199
    166
    60
    25
    16
Only show reviews for Family (78) | Couples (165) | Business (82)
Date Rating
barbaraf1962
england
Contributor
13 reviews
9 helpful votes
4 of 5 stars Reviewed February 8, 2012 NEW

Hi Hubby & I stayed on a £99 per night dinner bed & breakfast rate for 2 nights in January. It was excellent value. Position of the hotel is fantastic. We had a view of the Liver building & river Mersey from our room. The meal we had in the restaurant both nights couldn't be faulted and the breakfast's were... More

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SSFManchester
Manchester
Reviewer
4 reviews
5 of 5 stars Reviewed February 7, 2012 NEW

We had a lovely double room with a veiw over the river. Leisure facilities are great with a pool you can actually swim in! Had a lovely evening meal and the buffet breakfast was great. Didn't take the kids but lots of kids staying and it seemed very family friendly. Staff were very helpful and friendly. More

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patricia w
Liverpool, United Kingdom
2 reviews
5 of 5 stars Reviewed February 7, 2012 NEW

With 4 children staying over anywhere is more hassel than it's worth so we just arrived for breakfast which was splendid and free for children. They sent us complimentary coffee and juice whilst we relaxed in the lounge as the football match was on and this was my husband's birthday treat. We then spent hours in the pool and spa.... More

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victoria p
shropshire
Reviewer
3 reviews
3 helpful votes
5 of 5 stars Reviewed February 6, 2012 NEW

We stayed for just 1 night in October last year, but wished we'd stayed longer. This hotel is amazing, on arrival the reception staff were very polite and helpful. We had a 2 bedded room overlooking the Liver Building, fabulous views. The room was spacious, with 2 comfy beds, the bathroom was well equipped and spotlessly clean. We booked bed... More

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BluebellWales
Wales
Senior Contributor
30 reviews
23 helpful votes
3 of 5 stars Reviewed February 6, 2012 NEW

Nothing out of the ordinary. Room service: good selection and prompt. Breakfast as expected, nothing special. Parking:£10.00. Friendly staff. My duvet cover had big holes and was dirty, I informed duty manager who apologised. The drains in bath and sink were blocked;hairs perhaps. Very central, we will be staying here again. More

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NorthumberlandJulieR
Northumberland
Senior Reviewer
10 reviews
1 helpful vote
5 of 5 stars Reviewed February 5, 2012 NEW

I stayed here by accident rather than design - supposed to be in Speke (doh!) Never mind, this was very luxurious and one of the best hotels I've ever stopped in. The beds were amazingly comfortable. Room service and food was top notch. The breakfast - well I could have stopped there for hours. The little touches like sleep kits... More

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popoldc
Zele, Belgium
Senior Contributor
23 reviews
6 helpful votes
3 of 5 stars Reviewed February 5, 2012 NEW

Definitely needs to be pimped up , and refurbished - and also the beds might be better - but ok for 1 night - More

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Myrtyl
London
Contributor
13 reviews
15 helpful votes
3 of 5 stars Reviewed January 30, 2012
4
people found this review helpful

Checked into the Crowne Plaza on Saturday afternoon for two night stay. Hotel is down by docks and only few mins walk to museum of Liverpool, Albert Dock and Liverpool One shopping. Also not far from nightlife and restaurants so everything is walkable. Got checked in by a guy called Dean - really friendly and helpful - sadly the only... More

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CrownePlazaLiverpool, General Manager at Crowne Plaza Liverpool, responded to this review
February 3, 2012

Thank you very much for taking the time to comment on your recent stay with us. We pride ourselves on providing excellent customer service and hence are always very pleased to receive constructive feedback from our guests to ensure that high standards are retained. I am very sorry to hear that you felt Tom was unhelpful. This comes as a... More

jutt30
Liverpool, United Kingdom
Reviewer
3 reviews
5 of 5 stars Reviewed January 29, 2012

Stayed for a weekend with kids. Convenient parking and good arrival experience, nice start. Dinner in restaurant was enjoyable with quality food & service. Restaurant was busy during breakfast however service was still top noch and eggs were well done upon request exactly how we wanted! Swimming pool - temperature was just right with ample locker facilities. Hotel location is... More

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Blond72
Tallinn, Estonia
Senior Reviewer
10 reviews
3 helpful votes
4 of 5 stars Reviewed January 23, 2012
1
person found this review helpful

We stayed for 3 nights and had one twin and one double room. The twin room had a river view and was bigger and nicer. The double room had some kind of strange smell in the room that did not go away at all. The beds were very comfortable. Breakfast was English-style and therefore, not my personal favourite. We also... More

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Crowne Plaza Liverpool Also Known As

  • Liverpool Crowne Plaza
Address: St. Nicholas Place | Princes Dock, Pier Head, Liverpool L3 1QW, England

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Crowne Plaza Liverpool
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