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Crowne Plaza Liverpool


Crowne Plaza Liverpool
Hotel class 3 of 5
St. Nicholas Place | Princes Dock, Pier Head, Liverpool L3 1QW, England
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Traveler Reviews

84% Recommend
4.0 of 5 stars 141 reviews
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By trip type
All (141)
[ Date ] [ Rating ]
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3 of 5 stars
katiescarlett78 4 contributions
brighton
Jun 25, 2009 | Trip type: Business

Stayed here on business. Normally I don't splash out for 5 star hotels - I'm a Travelodge girl - and in fact it struck me how similar it is to a Travelodge. Sure, the room's bigger and the furnishings newer and everything works (!), and you get free biscuits and mineral water as well as tea and coffee. But I'm... more

Management response from
CrownePlazaLiverpool, Management

Dear Guest, We are very pleased to read that you enjoyed your stay with us here at Crowne Plaza Liverpool, and for taking the time to share your feedback. We do hope we will have the opportunity to welcome you back to Liverpool in the future.

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5 of 5 stars
JohnnyBowers 10 contributions
Liverpool
Jun 18, 2009 | Trip type: Couples

Me and my now wife held our wedding reception at the Pier Head Crowne Plaza at the end of May 2009. Where to start, firstly the meeting and events team at the hotel were superb (thanks again Laura) and I would not hesitate to recommend them and the hotel to anyone planning their big day. We were really impressed from... more

Management response from
CrownePlazaLiverpool, Management

Dear Guest, Thank you for choosing Crowne Plaza Liverpool City Centre as your wedding venue, we are very happy to read that you and your family enjoyed your special day with us. We certainly look forward to welcoming you back.

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4 of 5 stars
Christie99 3 contributions
Singapore
Jun 12, 2009 | Trip type: Family

We are Liverpool FC Fans so this was a very special 1st visit to Liverpool! The hotel staff, from Frank the doorman to Michael the concierge and John the gentleman at the lift, everyone, even the cleaners & waiters were so warm & friendly and were always ready to help. The breakfast had good variety, the rooms clean and spacious... more

Management response from
CrownePlazaLiverpool, Management

Dear Guest, Thank you for posting a review of your recent stay with us at Crowne Plaza Liverpool City Centre. We are very pleased to read how much you enjoyed your stay, and your time in Liverpool. All guest feedback is very important to us and we appreciate you taking the time recognise our colleagues.

Nice&easy
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4 of 5 stars
Teeha 4 contributions
Tripoli-Libya
Jun 3, 2009 | Trip type: Business

The hotel was one of the best hotels I used in my UK travels, friendly staff, clean rooms, lovely location just by the river within a walking distance from the city centre & the tourist attraction areas, the hotel have gym & pool, rooms have tv, internet, hairdryer, iron, minibar, well i did enjoyed my stay in the hotel and... more

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5 of 5 stars
Boyesie 16 contributions
Rollesby, Norfolk, England.
Jun 1, 2009 | Trip type: Family

First off, let me apologise for the delay in this review. I have stayed here many, many times on business, on holiday and once we attended a family wedding (which went without a hitch and the service was fantastic!) Being a born and bred Scouser it gives me great pleasure to see such a fantastic hotel gracing one of the... more

Management response from
CrownePlazaLiverpool, Management

Dear Guest, Thank you for taking the time to share your positive comments from time spent with us. It is pleasing to read that we exceeded your expectations and that you thoroughly enjoyed your stay. We appreciate you recognising members of the team, and look forward to welcoming you back in the future.

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2 of 5 stars
ivi69 1 contribution
london
May 29, 2009 | Trip type: Couples
0/1 found this review helpful

Very nice hotel and rooms. However it was imposible to sleep until the party downstairs was finished at 1am. I do not like to pay for a place to sleep where you can not sleep. more

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5 of 5 stars
Ibadan 190 contributions
West Riding, UK
May 29, 2009 | Trip type: Couples

We stayed in this hotel for two nights on bed and breakfast terms and had one dinner. All meals were a good experience. The breaksfast buffet offered a wide choice (including rarely available porridge) and the dinner was very well cooked and presented from a reasonable choice. The early bird menu offered a 20% reduction which made the offering good... more

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4 of 5 stars
Fosseboy 9 contributions
Rugby
May 1, 2009 | Trip type: Couples
1/1 found this review helpful

Second visit. Great location. Car parking easy. Rooms clean and airy. Concierge/doorman is one of the best there is. Breakfast excellent and F and B Manager is friendly and courteous. I am a Priority Club Platinum member and both times we have checked in, reception has let the hotel down with a laid back take it or leave it approach.... more

Management response from
CrownePlazaLiverpool, Management

Fosseboy, Thank you for taking the time to share your experience of the Crowne Plaza Liverpool City Centre. We value all forms of guest feedback as an opportunity to continually improve our services and facilities for our guests. Should you wish to discuss your arrival experience further we would be delighted to respond to you personally - enquiries@cpliverpool.com

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5 of 5 stars
ombard 2 contributions
Barrow-in-Furness
Apr 24, 2009 | Trip type: Friends getaway

Me my husband, brother and sister in law went to Liverpool to see River Dance. So glad we chose the Crowne Plaza for our overnights stay. Booking was easy the lady on reception was more than helpful we upgraded to a King room which looked over dock and river mersey. Lovely clean room even had complimentary ear plugs which were... more

Management response from
CrownePlazaLiverpool, Management

ombard, Thank you for taking the time to write a review of your stay with us at Crowne Plaza Liverpool City Centre last year. I am pleased to read that you thoroughly enjoyed your stay. Thank you for noting the service and attention of our colleagues in particular. I do hope you and your family will consider returning to stay...

Good Hotel
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4 of 5 stars
Antarctic 7 contributions
Cambridge, England
Apr 22, 2009 | Trip type: Business

Business trip with overnight stay. Accompanied by 3 colleagues. Six took dinner at the hotel. Very comfortable room with free internet access, gym and swimming pool. Good location by the Liver building. Dinner was expendive for what it was but edible. A more limited choice with higher quality would be better. Breakfast excellent. I have stayed at this hotel and... more

Management response from
CrownePlazaLiverpool, Management

Antarctic, Thank you for taking the time to share your positive comments from your stay with us. We appreciate you taking the time to share your comments and look forward to the possibility of welcoming you back in the near future.

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Crowne Plaza Liverpool Address

St. Nicholas Place | Princes Dock, Pier Head, Liverpool L3 1QW, England