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All 100 Liverpool hotels

Holiday Inn Express Liverpool-Albert Dock

3.0 of 5 Hotel   |   Britannia Pavilion, Albert Dock, Liverpool L3 4AD, England
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Ranked #36 of 100 hotels in Liverpool
Certificate of Excellence 2014
A recent review
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781 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (190)
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Senior Reviewer
8 reviews 8 reviews
3 of 5 stars Reviewed 3 days ago NEW

We stayed here because we had stayed at a Holiday Inn Express in Germany and really liked it. The Liverpool hotel is ok and was good value but it's probably in need of an upgrade. The duvet was very old and worn and the room style is a bit out-of-date. I also wish I had checked the reservation as I... More

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HIEXAlbertDock, General Manager at Holiday Inn Express Liverpool-Albert Dock, responded to this review

Thank you for taking the time to post your comments, we do appreciate your feedback. As with all Holiday Inn Express hotels our bathrooms have power showers and not baths, I hope this didn't tarnish your stay too much. I hope you enjoyed your short break in Liverpool. More

Cardiff, Wales, United Kingdom
1 review
5 of 5 stars Reviewed 4 days ago NEW

Stayed here 26th - 28th August 2014 after recommendations from family, even with some hiccups before we got there Holiday Inn Express dealt with it and were great, when we arrived we had a lovely room with a lovely view of the dock, staff were all happy and polite and always had an hello for you, very helpful with guiding... More

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HIEXAlbertDock, General Manager at Holiday Inn Express Liverpool-Albert Dock, responded to this review

Good to hear that you enjoyed your time in Liverpool, we so often hear that two days is just not enough time to see all the tourist attractions the city has to offer. Thank you for taking the time to post your feedback and we look forward to welcoming you back on your next visit. More

Redcar, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW via mobile

I stay in this hotel regularly when I'm visiting Liverpool on business, the hotel staff are very friendly and polite, the rooms are clean and tidy, the added bonus being with the hotel being an express hotel means you get breakfast included in the price. The hotel is in the ideal location to get to the Arena and Conference Centre... More

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HIEXAlbertDock, General Manager at Holiday Inn Express Liverpool-Albert Dock, responded to this review

Pleased to hear that you choose to stay at our hotel when you are visiting Liverpool, we look forward to welcoming you back on your next visit to our wonderful city. More

carnoustie
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

This is the 12th. year we have stayed at the Holiday Inn Express at Albert Dock in Liverpool. This is a great place to stay, to us it is a home from home. The staff all the way through are friendly,cheery and very helpful, and everyone has a nice smile and a word. Thank you all very much,look forward to... More

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HIEXAlbertDock, General Manager at Holiday Inn Express Liverpool-Albert Dock, responded to this review

Thank you for your comments - WOW 12 visits to the hotel, pleased to hear that you like the hotel and the team make it feel like your home from home. We look forward to welcoming you back for your next visit! More

Sawley
Contributor
11 reviews 11 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

What a characterful hotel! From the exposed brickwork to the artefacts left in place, this former warehouse has been turned into a fantastic hotel, full of atmosphere. The staff are friendly and the rooms are large, airy and clean. There is the added bonus of a rear entrance that leads directly onto the dock.

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HIEXAlbertDock, General Manager at Holiday Inn Express Liverpool-Albert Dock, responded to this review

Thank you for taking the time to post your comments. We are very lucky to have the hotel in the wonderful Grade I listed building of Albert Dock. Pleased to hear that you enjoyed your recent stay. More

North Wales
Senior Contributor
35 reviews 35 reviews
18 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Stayed 1 night with my 13 year old son. Perfect location, views of the waterfront and of the Liverpool wheel. Liverpool a really easy city to get around and loads going on. All museums and Beatles visitor centre close. Hotel a grade 1 listed building with originals features coupled with modern decor. My only comment is reception is up a... More

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HIEXAlbertDock, General Manager at Holiday Inn Express Liverpool-Albert Dock, responded to this review

Great to hear that you and your daughter enjoyed your visit to Liverpool and your recent stay in the hotel. Please be assured that the hotel is secure, overnight the front doors are locked and the area is monitored 24 hours by CCTV. More

southport
Contributor
17 reviews 17 reviews
14 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed 2 weeks ago

stay here for two days on 13/08/14, we were in room 208 overlooking the docks room very clean nice 32in tv on wall, coffee/tea in room. the breakfast was good, staff was very friendly and polite. lots of shops on dock and lots of places to eat on the dock, we eat at the (what's cooking restaurants) next to the... More

Was this review helpful? Yes 2
HIEXAlbertDock, General Manager at Holiday Inn Express Liverpool-Albert Dock, responded to this review

Thank you for taking the time to post your feedback regarding your recent stay with us, pleased to hear that you enjoyed it. I will also pass your comments onto What's Cooking. Thank you for taking the time to post your feedback. More

Blackpool, United Kingdom
Senior Reviewer
8 reviews 8 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stayed here for two days with my friend for my birthday. I loved it, what a great place. The staff were so kind and polite, the breakfast was great! Very full tummy :-) . The room was great really clean and very nice indeed great value for money in such a gorgeous place. I can't wait to visit again!!... More

Was this review helpful? Yes 1
HIEXAlbertDock, General Manager at Holiday Inn Express Liverpool-Albert Dock, responded to this review

Pleased to hear that you enjoyed your recent stay at the hotel - I trust your friend enjoyed her birthday? We look forward to welcoming you back to the hotel when you next visit our wonderful city. More

Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed 2 nights the location of the hotel is great on the dock with with great views within walking distant to Liverpool One plenty on the docks to see and do, staff really polite and friendly the give you a voucher for 25%off the car park which is within walking distant and just across a little bridge to The... More

Was this review helpful? Yes 2
HIEXAlbertDock, General Manager at Holiday Inn Express Liverpool-Albert Dock, responded to this review

Pleased to hear that you enjoyed your recent stay with us and that you would stay with us again next time you visit Liverpool, we look forward to welcoming you when you do return to our wonderful city. More

Burnham, United Kingdom
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed for 3 nights in his hotel (redeveloped from a warehouse) on a holiday break. Quiet room with a great view over the dock. A good price and everything you'd expect. Possible a few more teabags/coffee sachets in the room would be good but readily offered when asked. Very helpful staff on the three/four occasions we had a query.... More

Was this review helpful? Yes 1
HIEXAlbertDock, General Manager at Holiday Inn Express Liverpool-Albert Dock, responded to this review

Pleased to hear that you would stay with us again and glad to hear that you enjoyed your recent stay with us. Thank you for your comments, in particular those about the WiFi. This is certainly something which I will look into as we usually have excellent signal through the building. More

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Additional Information about Holiday Inn Express Liverpool-Albert Dock

Address: Britannia Pavilion, Albert Dock, Liverpool L3 4AD, England
Phone Number:
Location: United Kingdom > England > Merseyside > Liverpool
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Express Liverpool-Albert Dock 3*
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Also Known As:
Holiday Inn Express Liverpool-Albert Dock Hotel Liverpool
Holiday Inn Liverpool

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Amenities

Bar / Lounge Business Center with Internet Access Free Breakfast Restaurant Wheelchair access
Hotel Style
#24 Family Hotel in Liverpool #25 Romantic Hotel in Liverpool
Hotel Class
Official Description (provided by the hotel)
The Express by Holiday Inn Liverpool has been developed within the Britannia Pavillion, Albert Dock. A group of 19th Century Grade one listed warehouses, made entirely from cast iron & red brick. The Albert Dock is now the largest group of Grade One listed buildings in the UK and as such the Express by Holiday Inn Liverpool has retained many of the original features. Today the Warehouse has been beautifully renovated and now offers 135 bedrooms, which offer choice and flexibility to business and leisure clients alike. All rooms feature Wi-Fi, modem points, direct dial telephones, power showers, hairdryers, tea/coffee making facilities and fully interactive colour TV's showing Sky TV & Pay Movies. Our conference rooms can accommodate up to 35 delegates and also have their own unique decor. Also located in The Albert Dock are numerous quality restaurants and bars all within a minutes walk. Be sure to book a table at weekends. We are located just five minutes walk from Liverpool's vibrant town centre where you will find one of the busiest and friendliest nights out in the country. The hotel is situated opposite the New Echo Arena and BT Convention Centre. ... more   less 
Number of rooms
135

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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