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Holiday Inn Express Liverpool-Albert Dock

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Britannia Pavilion, Albert Dock, Liverpool L3 4AD, England
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Holiday Inn Express Liverpool-Albert Dock
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Holiday Inn Express Liverpool-Albert Dock
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917 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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manchester
Top Contributor
77 reviews 77 reviews
14 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

The location, one door opposite the Echo arena and one door opening into the Albert Dock, is wonderful. The staff were very pleasant. The building is large and spacious and the room was a good size. However, this didn't lead to absence of noise from other guests, the walls seemed very thin and the many doors in the corridors could... More 

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Birmingham, United Kingdom
Senior Reviewer
10 reviews 10 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Booked for the " 3 Queen's " visit celebrating 175 years of Cunard and liverpool. The hotel is ONLY an Express but is as good as most Holiday Inn's. Room was larger than normal with brilliant views over the internal dock of Albert Docks. Due to being a convertated from a huge dock warehouse everything was on a large scale... More 

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Jakarta, Indonesia
Senior Contributor
47 reviews 47 reviews
33 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

stayed for one night 16/17 may after SG's last home game at Anfield. Room had kettle, good supplies of tea n coffee, hair dryer. toiletteries includes shampoo/soap. you can ask toothbrush, shave/cream, shower cap from the front desk Room 208 was nice, overlooking albert dock, very quiet. I like the character of the room, with brick curved ceiling. Bed bit... More 

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Paisley, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago

Fantastic accommodation here at a good price for B&B. Breakfast pretty basic but still ok. Excellent location for all tourist attractions, restaurants & bars. Liverpool folks so friendly. Going back later in the year & hopefully to this hotel.

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Blackburn, United Kingdom
Senior Contributor
34 reviews 34 reviews
12 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel is in a great location in the historic Albert Dock. Once a warehouse ,the communal areas and some of the bedrooms feature the original bare brick walls.For a budget hotel you could not ask more. Large spacious rooms with great views of the dock and famous Liverpool skyline. Another plus is the hot breakfast, no bacon but lovely... More 

Was this review helpful? Yes 1
HIEXAlbertDock, Front Office Manager at Holiday Inn Express Liverpool-Albert Dock, responded to this review

Thank you for posting an excellent review for the hotel. We are extremely lucky to be in a prime location in Liverpool and very close to the attractions. As we are situated in a historic Grade One Listed building we are quite different compared to other Holiday Inn Express hotels. The staff work hard to ensure our guests have a... More 

London, United Kingdom
Top Contributor
75 reviews 75 reviews
20 hotel reviews
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We had one night here before moving to another hotel and we paid A LOT for a below average room. Booked online through a booking site and although we selected a double, when we arrived we were given a twin and told we only booked a standard, not a double, so we just got whatever was left. Even though it... More 

Was this review helpful? Yes 1
HIEXAlbertDock, Front Office Manager at Holiday Inn Express Liverpool-Albert Dock, responded to this review

Thank you for taking your time in posting your valuable feedback. I am sorry that we did not meet your booking expectations if you would like to discuss any issues regarding your stay with us please send an email to gsm@exliverpool.com. Kindest Regards More 

Newcastle upon Tyne, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I visited Liverpool for the second time for the bank holiday weekend with a group of friends. This location was very good only £2-3 for a taxi into town(nightlife) and car park only round the corner(paid £24 for two nights) the breakfast and room was very basic. the only thing I could complain about is how cold the room was... More 

Was this review helpful? Yes 1
HIEXAlbertDock, Front Office Manager at Holiday Inn Express Liverpool-Albert Dock, responded to this review

Thank you for taking your time in posting a review. We are lucky to be in a great location on the Albert Dock. Any problems you experience during your stay please contact a member of our team to rectify. For future reference we have a 25% discount with the ACC mulistory carpark which is for example £9 for 9-24hrs. I... More 

Stockton-on-Tees, England, United Kingdom
Contributor
13 reviews 13 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 3 weeks ago

over all the hotel was clean and tidy , we stayed in room 203 the windows were filthy and the carpet looked as though it had been fitted on top of the the lumps of plaster that had been left on the floor when the room was plastered (very uneven floor) the hot breakfast consisted of insipid scrambled egg cheap... More 

Was this review helpful? Yes 1
HIEXAlbertDock, Front Office Manager at Holiday Inn Express Liverpool-Albert Dock, responded to this review

Thank you for taking your time and providing your feedback about your recent stay with us. Any problems or issues during your stay our reception team will strive to rectify. Not too sure which website advertises that we offer bacon? Our Holiday Inn Express brand standard hot options are scrambled egg, baked beans and sausages. Your comments are very much... More 

Wrexham, United Kingdom
Top Contributor
108 reviews 108 reviews
19 hotel reviews
42 helpful votes 42 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We had one night in the holiday inn express in mid april and was a bit dissapointed,the room and especially the bathroom needed updating badly.We had a lovely view of the dock but was spoilt for the windows needed cleaning.The breakfast was ok but not that much choice.We also found it very difficult to find the hotel for it seemed... More 

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HIEXAlbertDock, Front Office Manager at Holiday Inn Express Liverpool-Albert Dock, responded to this review

Thank you for taking your time and writing a review for the hotel. Any problems or advice about the hotel our reception team will strive to meet guest expectations. All your comments are took into consideration however if you would like to discuss a Guest Service Manager is available 24 hrs. Kind Regards More 

Leeds
Top Contributor
53 reviews 53 reviews
6 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Great hotel in a fabulous location. Clean, tidy, comfortable and good bar and adequate breakfast room. Super at a good price, close to amenities, situated on Albert Dock and only 5 minutes walk into Liverpool (15 into the centre). Close to the museum which is excellent and to the arena.

Was this review helpful? Yes
HIEXAlbertDock, Front Office Manager at Holiday Inn Express Liverpool-Albert Dock, responded to this review

Thank you for taking your time and writing a wonderful five star review. I am glad you enjoyed your stay with us and I hope we can we welcome you back for a future visit to Liverpool. Best Wishes More 

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