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All 99 Liverpool hotels

Holiday Inn Express Liverpool-Albert Dock

3.0 of 5 Hotel   |   Britannia Pavilion, Albert Dock, Liverpool L3 4AD, England
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Holiday Inn Express Liverpool-Albert Dock
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Ranked #33 of 99 Hotels in Liverpool
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed today
Michael T Poulton Le Fylde, United Kingdom
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831 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Poulton Le Fylde, United Kingdom
Senior Contributor
25 reviews 25 reviews
9 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed today NEW via mobile

A great location, close to the Echo Arena and the famous Waterfront incorporating all the 'Graces' Reception is located on the second floor (access via the lift or stairs) and booking in was quick and easy. The corridor areas are very spacious and well lit, the rooms were clean and comfortable . ( view of the Mersey and the Echo... More

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Contributor
14 reviews 14 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed yesterday NEW

Excellent location for all tourist activities although no direct bus route from airport, bit of a walk from the bus stop! Basic accommodation but clean with friendly staff. On Albert Dock and across the road from the major shopping area. Would stay again on a budget basis wend

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London
Senior Contributor
26 reviews 26 reviews
10 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Stayed here before a few years back & really liked it so decided to stay again. Had a room with double bed & sofa bed for myself & my friend. My friend had requested extra firm pillows. These where not in the room & when my friend asked at reception we where told that they don't do firm pillows! We... More

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Shrewsbury, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 5 days ago NEW

Let's start with the positives - Very clean, large room, friendly staff, passable breakfast, great location! We stayed there as a family on a Saturday night after a concert at the Echo arena, went to bed at around 11:30pm - got to sleep at around 4:00am. There is a club in the vicinity that plays very loud music until the... More

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Greenock, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 5 days ago NEW via mobile

Couldn't be better situated for a cultural visit to Enjoy Liverpool's heritage. Part of an old bonded warehouse you are handy for all the attractions However B&B here for £100 in my opinion £25 to £30 was too expensive for what is very basic motel type operation Room clean plenty of hot water and comfortable bed though

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HIEXAlbertDock, Guest Relations Manager at Holiday Inn Express Liverpool-Albert Dock, responded to this review

Thank you for taking the time to review our hotel, i'm disappointed to hear this is the impression you had from our hotel, it is good to hear you had a good sleep. More

Chesterfield, United Kingdom
Senior Contributor
44 reviews 44 reviews
12 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Having stayed at both hotels on the Albert Dock, must say we prefer the HIE. Friendly, helpful staff. On the day of our arrival we e-mailed to request a high floor room with a view - not a problem. Rooms a good size, and its good to still see parts of the old warehouse still around. Very clean in all... More

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HIEXAlbertDock, Guest Relations Manager at Holiday Inn Express Liverpool-Albert Dock, responded to this review

Thank you for taking the time to review our hotel, we love to read positive comments about our staff, we do have some amazing views over the Albert Dock, River Mersey and the city. We look forward to welcoming you back to our hotel soon. More

Auckland Region, New Zealand
Senior Reviewer
7 reviews 7 reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The hotel is a nicely refurbished historic dock warehouse. Liverpool is well worth a visit for 3-4 days or more. Now container ships operate from the mouth of the Mersey river, the docks and buildings along the Mersey have been changed into hotels and apartments. Liverpool has lots of history being the major trade port between the UK and USA... More

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HIEXAlbertDock, Guest Relations Manager at Holiday Inn Express Liverpool-Albert Dock, responded to this review

Thank you for your 5* review, Liverpool does have a lot to see and do, lovely to hear you enjoyed your stay, we hope to welcome you back to the hotel soon. More

Bradford, United Kingdom
Contributor
15 reviews 15 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here for a Sunday night with the family. The staff were all really friendly and helpful and the studio room overlooking the dock was spacious, clean and well presented. My only issue was the sofa bed was not that comfy, but that's my own fault for not pulling rank and removing the eldest from my place in the main... More

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HIEXAlbertDock, Guest Relations Manager at Holiday Inn Express Liverpool-Albert Dock, responded to this review

Thank you for taking the time to review our hotel, .its always lovely to read positive comments about the staff. We look forward to welcoming your family back to our hotel soon. More

Caernarfon, United Kingdom
Senior Contributor
21 reviews 21 reviews
14 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel is much better than the typical characterless chain hotel, because it is located in a former dockside warehouse. The room was clean enough, although the upper parts of the walls clearly havent been dusted or vaccuumed for a long while. The breakfast was fine, typical of this chain, but someone is over-diluting the orange juice. Parking is a... More

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HIEXAlbertDock, Guest Relations Manager at Holiday Inn Express Liverpool-Albert Dock, responded to this review

Thank you for taking the time to review our hotel, the walls is definitely something i will take up with housekeeping. The car park for the echo arena is only a few minute walk away from the hotel, but it is further to drive because of the layout of the Albert Dock. We hope to welcome you back to the... More

East Retford, England, United Kingdom
Contributor
12 reviews 12 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed at the Holiday Inn Express at the Albert Dock last night in room 239 right above the entrance to the Beatles story very nice hotel checked in without problem found the room straight away the room was great they look amazing this was a double room bed was comfortable with good pillows and sheets very clean room as standard... More

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HIEXAlbertDock, Guest Relations Manager at Holiday Inn Express Liverpool-Albert Dock, responded to this review

Thank you or taking the time to review our hotel, I hope you enjoyed Lee Evans we have been told his show was really good. We hope to welcome you back to our hotel for your next show. More

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Additional Information about Holiday Inn Express Liverpool-Albert Dock

Address: Britannia Pavilion, Albert Dock, Liverpool L3 4AD, England
Phone Number:
Location: United Kingdom > England > Merseyside > Liverpool
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Express Liverpool-Albert Dock 3*
Number of rooms: 135
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Also Known As:
Holiday Inn Express Liverpool-Albert Dock Hotel Liverpool
Holiday Inn Liverpool

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