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Holiday Inn Express Liverpool-Albert Dock

3.0 of 5 Britannia Pavilion, Albert Dock, Liverpool L3 4AD, England
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Holiday Inn Express Liverpool-Albert Dock
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Holiday Inn Express Liverpool-Albert Dock
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849 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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UK
Senior Contributor
30 reviews 30 reviews
12 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Beautiful old building within Albert Dock, good location for getting about Liverpool. The room was nice, pretty large as well. Didn't find all of the staff particularly helpful for a hotel however, one even told me off for not wearing shoes lol thought that was a bit ridiculous so I took my breakfast to my room, I expect they would... More 

Was this review helpful? Yes
Huddersfield, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 days ago NEW

I really enjoy staying here - it's very quirky and different to your bog-standard beige hotel room. I don't usually go anywhere else in Liverpool because I know I can expect good a good quality shower, bed and service here. It couldn't be any cleaner. I have only one gripe and that's the fact that I still prefer premier inn's... More 

Was this review helpful? Yes
HIEXAlbertDock, Front Office Manager at Holiday Inn Express Liverpool-Albert Dock, responded to this review

Thank you for your 5 star review. Being situated on the Albert Dock we are quite a unique for a Holiday Inn Express. I'm glad you enjoyed your stay with us again and I hope we can welcome you back soon More 

Lancashire
Contributor
19 reviews 19 reviews
11 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Stayed here Saturday night. Had a third floor room with excellent views of the river and big wheel. A nice good sized room and shower room all very clean except under the beds. The room was a bit cold being quite large with only a small heater. Friendly helpful staff on reception. Ideal location for exploring Albert Dock and the... More 

Was this review helpful? Yes
HIEXAlbertDock, Front Office Manager at Holiday Inn Express Liverpool-Albert Dock, responded to this review

Many thanks for taking the time in writing your review. We do have excellent views from our guest room windows and I'm glad you were satisfied with the space of your room. Any problems that you encountered during your stay, if you had contacted reception we would of made these right for you. I hope we can welcome you back... More 

Macclesfield, United Kingdom
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
5 of 5 stars Reviewed 5 days ago NEW

We spent one night here, a last minute decision, and were delighted with the sympathetic way this wonderful building had been renovated. The Holiday Inn staff were welcoming, friendly and helpful. The room, a standard double, was well appointed and equipped with a fabulous view of the River Mersey. Picky grumble would be ; the shower didn't go high enough... More 

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HIEXAlbertDock, Front Office Manager at Holiday Inn Express Liverpool-Albert Dock, responded to this review

Many thanks for your excellent review. I am glad our staff made you feel welcome and you enjoyed your stay with us. We are very lucky to be situated on the Albert Dock Grade 1 listed building and the area is a fabulous base for the rest of Liverpool City Centre. I hope we welcome you back soon. More 

wigqn `
Senior Contributor
26 reviews 26 reviews
15 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Stayed here for one night saturday, excellent service value from booking in to checking out, nothing to much trouble for staff, cant wait to come back special praise for chevaughen she couldnt have done more to make our stay pleasurwable, nice comfy room,excellent breakfast, loads of parking close by,

Was this review helpful? Yes
HIEXAlbertDock, Front Office Manager at Holiday Inn Express Liverpool-Albert Dock, responded to this review

Thank you for your review. We strive to deliver the best customer service for our guests and Siobhan will be delighted with your comments. I'm glad you enjoyed your stay with us and we hope to welcome you back in the future. More 

Warrington
Senior Contributor
24 reviews 24 reviews
20 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Sinuated in the old Warehouses on the Albert Dock, parking was £9 for 24 hours at the Echo Arena discounted from £15, it was a ten minute walk to the hotel or you can pay the full £15 to park at the Albert Dock. Rooms were very roomy, clean and comfortable. Ideal location for the night life and restaurant's. Breakfast... More 

Was this review helpful? Yes
HIEXAlbertDock, Front Office Manager at Holiday Inn Express Liverpool-Albert Dock, responded to this review

Many thanks for your review. Our hotel is very lucky to be situated on the Albert Dock and it is a bonus that we are central to the rest of Liverpool. I'm glad you enjoyed our Express breakfast your comments are very much appreciated. We hope to welcome you back soon. More 

Wakefield
Top Contributor
64 reviews 64 reviews
23 hotel reviews
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed at this hotel for two nights for a work conference. The room was huge and had a stunning view of the dock which was really nice! The decor of the hotel was really nice and I loved the exposed brick everywhere. The staff were very helpful and accommodating and the beds were very comfy The breakfast however wasn't... More 

Was this review helpful? Yes 1
HIEXAlbertDock, Front Office Manager at Holiday Inn Express Liverpool-Albert Dock, responded to this review

Thank you for taking the time to post your comments about your recent stay with us, pleased to hear that the staff were professional and helpful and that you loved the view from your room.. More 

London, United Kingdom
Top Contributor
75 reviews 75 reviews
75 hotel reviews
63 helpful votes 63 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed here for one night on a reasonably good rate. My usual hotels in Liverpool (the Hilton and Mal) were both full, as were most other hotels in town. The location of the hotel is right on the waterfront in the Albert Dock development, and I’d guess the hotel was last refurbished in the 90s, so it’s quiet dated. That... More 

Was this review helpful? Yes 1
HIEXAlbertDock, General Manager at Holiday Inn Express Liverpool-Albert Dock, responded to this review

Thank you for taking the time to leave a review of your recent stay with us. I'm pleased to hear that the team were friendly and helpful and were able to assist in moving your room. More 

Nottingham, United Kingdom
Contributor
14 reviews 14 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed for two nights at this hotel. It was excellent. The Room was clean and comfortable. We had a lovely view of the Albert Dock. The breakfast was good with a choice of hot food cereal and toast. This hotel has a lot of character and is close to all the tourists attractions. Car parking is within walking distance next... More 

Was this review helpful? Yes 3
HIEXAlbertDock, General Manager at Holiday Inn Express Liverpool-Albert Dock, responded to this review

Pleased to hear that you enjoyed your recent weekend break with us & that you would recommend the hotel. Thank you for leaving us a five star review. More 

Top Contributor
50 reviews 50 reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Nice hotel. Its what you expect from a Holiday Inn Express but it has the advantage of being built inside the old dock warehouses which gives it some character. Decent HIx free breakfast. Close to some nice resturants. Only let down by the parking (not run by the hotel). Expsensive and if your not out in the morning early you... More 

Was this review helpful? Yes 2
HIEXAlbertDock, Guest Relations Manager at Holiday Inn Express Liverpool-Albert Dock, responded to this review

Thank you for taking the time to review our hotel, we are extremely lucky to be located in a Grade l listed building, as we don't have our own car park however we do receive 25% discount with the Liverpool Waterfront car park. We hope to welcome you back to our hotel soon. More 

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Additional Information about Holiday Inn Express Liverpool-Albert Dock

Address: Britannia Pavilion, Albert Dock, Liverpool L3 4AD, England
Phone Number:
Location: United Kingdom > England > Merseyside > Liverpool
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Express Liverpool-Albert Dock 3*
Number of rooms: 135
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Also Known As:
Holiday Inn Express Liverpool-Albert Dock Hotel Liverpool
Holiday Inn Liverpool
Hotel Style:
#23 Romantic Hotel in Liverpool
#26 Family Hotel in Liverpool

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