We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 100 Liverpool hotels

Holiday Inn Express Liverpool-Albert Dock

3.0 of 5 Hotel   |   Britannia Pavilion, Albert Dock, Liverpool L3 4AD, England
Hotel website
Hotel deals
Hotel amenities
Special Offer
Save on Hotel Packages!
Save Saved
You added Holiday Inn Express Liverpool-Albert Dock to your Saves list
Holiday Inn Express Liverpool-Albert Dock
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
81%
Ranked #35 of 100 hotels in Liverpool
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 days ago
DublinRev Dublin
  • Overview
  • Reviews (774)
  • Photos (181)
  • Amenities
  • Room tips (186)
  • Location
  • More
Write a Review

774 people have reviewed this hotel

Traveler rating
    281
    328
    122
    23
    20
See reviews for
141
295
39
100
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (186)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Dublin
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Just back from a weekend stay at this hotel. This was my first time to stay in this hotel, would normally stay in Holiday Inn on Lime street. This is a much better hotel in my opinion, location & staff are brilliant! Was a bit worried about noise having read some other reviews, but we had no problems!! Will definitely... More

Was this review helpful? Yes
Johannesburg, South Africa
Top Contributor
56 reviews 56 reviews
14 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

We were in Liverpool to watch The Open & stayed here over the period. My favorite thing about it, is the location. At Albert Dock, right by the river & in close proximity to all the restaurants and tourist sites eg The Beatles Story in the area. The hotel is clean, there is free wifi & the staff are friendly.... More

Was this review helpful? Yes
Bath, United Kingdom
Senior Contributor
32 reviews 32 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

This hotel is very similar to the premier inn next door. The major difference is the check inn. You have to take a lift to the second floor and then it was slow with lots of pushing of partner restaurants. Bed was ok as was bathroom. I think the premier inn, is streets ahead in this instance.

Was this review helpful? Yes
HIEXAlbertDock, General Manager at Holiday Inn Express Liverpool-Albert Dock, responded to this review

Apologies that check in did not meet with your satisfaction, the team are often praised on their excellent customer service. From your review I don't have access to any reservation details so I am unable to see when you checked in and which receptionist completed your checking, I will however share your feedback with the team. More

Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

Just a heads up for those driving around the UK. This hotel is located at the end of a dock. The location is great for tourists, just not convenient for those of us with cars. We missed the entrance as it is hidden behind a brick wall, which forced us to drive along the dock on some zig zag road... More

Was this review helpful? Yes
HIEXAlbertDock, General Manager at Holiday Inn Express Liverpool-Albert Dock, responded to this review

Thank you for taking the time to post such a detailed review of your stay, just to pick up on a few points. All rooms in the hotel have been non-smoking for several months now and as such I doubt that is a reason for your room smelling of smoke, please accept my apologies for you being allocated a rooms... More

Exeter, United Kingdom
Senior Reviewer
8 reviews 8 reviews
3 of 5 stars Reviewed 1 week ago

The owners made a reasonable good conversion of an old building but could have done better. The cheap, plastic looking floors were a real turnoff and spoilt the character of the hotel. However, it was very well situated on Albert Dock, out of the rear door and onto the dockside with its shops, museums etc. Five minutes to the big... More

Was this review helpful? Yes
HIEXAlbertDock, General Manager at Holiday Inn Express Liverpool-Albert Dock, responded to this review

Pleased to hear that all the team members were friendly and helpful. Thank you for your feedback regarding our accessible bathrooms, this is certainly something which will be taken on board and improvements made. Thank you for taking the time to post your comments about your recent stay with us. More

Liverpool
2 reviews
4 of 5 stars Reviewed 1 week ago

The hotel and location were superb ... the one problem we encountered was that although we had specifically booked a twin room no twin rooms were available upon our arrival , we had to have a double with a z bed ... not the comfiest sleep I've had by any means !

Review collected in partnership with Easytobook.com

Was this review helpful? Yes
HIEXAlbertDock, General Manager at Holiday Inn Express Liverpool-Albert Dock, responded to this review

Sorry to hear that you didn't get the room types you booked when you checked in. From your review I can't see any reservation details so I am unable to look into this further. Pleased to hear that you still had a fab time. More

Morecambe, England, United Kingdom
Top Contributor
52 reviews 52 reviews
10 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed 1 week ago

We booked this hotel as it was adjacent to "The Liverpool Echo Arena" and right in the heart of Albert Dock. Our room had very good views of The Mersey and has free wi-fi, breakfast is free but a tad frugal with only 3 hot options but (we) found it adequate. We would stay here again.

Was this review helpful? Yes
HIEXAlbertDock, General Manager at Holiday Inn Express Liverpool-Albert Dock, responded to this review

Thank you for taking the time to post your feedback following your recent stay at the hotel, we do appreciate your feedback. More

Milton Keynes, Bedfordshire
Top Contributor
54 reviews 54 reviews
21 hotel reviews
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed 1 week ago

Room 209 - great views of sunset and sun up over the TATE Friendly check in - really helpful and efficient Noise carries despite brick walls Excellent location on Albert Dock Good business hotel Only minor thing is car parking - bit of a walk to waterfront multi storey(£9 for 24 hours) or £15 for 24 hours on pay and... More

Was this review helpful? Yes
HIEXAlbertDock, General Manager at Holiday Inn Express Liverpool-Albert Dock, responded to this review

Thank you for taking the time to post your comments, we do appreciate your feedback. More

Rocky Mount, NC
Senior Contributor
48 reviews 48 reviews
13 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Modern clean comfortable midsized rooms at a reasonable price located at the Albert Dock. Free breakfast and internet included. My reservation is about location: while the Albert Dock has numerous attractions and restaurants, it is still a 15 minute walk from the true center of the city (around the Lime Street Rail Station), with its sites and shopping. If you... More

Was this review helpful? Yes
HIEXAlbertDock, General Manager at Holiday Inn Express Liverpool-Albert Dock, responded to this review

As you mention in your review Albert Dock is a tourist destination, Liverpool One shopping district is only about 5 minutes walk from the hotel and Lime Street Station about 15 minutes walk or £5 in a taxi from the hotel. I hope you enjoyed your stay in our wonderful city. More

Reading, United Kingdom
Contributor
19 reviews 19 reviews
8 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 2 weeks ago

we booked a room for 3 of us and it was one of the few places that would acommodate 3 adults sharing a room where you just want a bed for the night. Nice size room, check in and out efficient. Clean, good view over the docks for the price we paid which included breakfast it would have been really... More

Was this review helpful? Yes
HIEXAlbertDock, General Manager at Holiday Inn Express Liverpool-Albert Dock, responded to this review

Thank you for taking the time to post your feedback, we do appreciate it. Pleased to hear that you enjoyed your recent stay with us. More

Owners: What's your side of the story?
If you own or manage Holiday Inn Express Liverpool-Albert Dock, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Holiday Inn Express Liverpool-Albert Dock? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Holiday Inn Express Liverpool-Albert Dock

Address: Britannia Pavilion, Albert Dock, Liverpool L3 4AD, England
Phone Number:
Location: United Kingdom > England > Merseyside > Liverpool
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Express Liverpool-Albert Dock 3*
Reservation Options:
TripAdvisor is proud to partner with Booking.com, IHG, Priceline, Expedia, Hotels.com, Travelocity, Tingo, TripOnline SA, BookingOdigeoWL, Despegar.com, Agoda and Venere so you can book your Holiday Inn Express Liverpool-Albert Dock reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Express Liverpool-Albert Dock Hotel Liverpool
Holiday Inn Liverpool

181 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (159)
Viewed
Dining (6)
Viewed
Room/suite (58)
Viewed
Hotel & grounds (32)
Viewed
View from room (24)
Viewed
Bathroom (5)
Viewed
Other (34)

Management photos: Courtesy of the property manager

Viewed
All management photos (23)
Viewed
Dining (9)
Viewed
Room/suite (3)
Viewed
Bathroom (1)
Viewed
Hotel & grounds (5)
Viewed
Other (5)

Amenities

Bar / Lounge Business Center with Internet Access Free Breakfast Restaurant Wheelchair access
Hotel Style
#23 Family Hotel in Liverpool #26 Romantic Hotel in Liverpool
Hotel Class
Official Description (provided by the hotel)
The Express by Holiday Inn Liverpool has been developed within the Britannia Pavillion, Albert Dock. A group of 19th Century Grade one listed warehouses, made entirely from cast iron & red brick. The Albert Dock is now the largest group of Grade One listed buildings in the UK and as such the Express by Holiday Inn Liverpool has retained many of the original features. Today the Warehouse has been beautifully renovated and now offers 135 bedrooms, which offer choice and flexibility to business and leisure clients alike. All rooms feature Wi-Fi, modem points, direct dial telephones, power showers, hairdryers, tea/coffee making facilities and fully interactive colour TV's showing Sky TV & Pay Movies. Our conference rooms can accommodate up to 35 delegates and also have their own unique decor. Also located in The Albert Dock are numerous quality restaurants and bars all within a minutes walk. Be sure to book a table at weekends. We are located just five minutes walk from Liverpool's vibrant town centre where you will find one of the busiest and friendliest nights out in the country. The hotel is situated opposite the New Echo Arena and BT Convention Centre. ... more   less 
Number of rooms
135

See which rooms travelers prefer