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Holiday Inn Express Liverpool-Albert Dock

#34 of 100 Hotels in Liverpool
Certificate of Excellence
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Britannia Pavilion, Albert Dock, Liverpool L3 4AD, England
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1 room 1 guest
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Holiday Inn Express Liverpool-Albert Dock
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Holiday Inn Express Liverpool-Albert Dock
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1,002 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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west yorks
Level Contributor
178 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
3 of 5 stars Reviewed today NEW

One night stay in this great location. Our room was on the 4th floor with a brilliant view over the dock, the 3 graces and the Liverpool museum. The room was large and the bathroom had a very welcome, large walk in shower. The bathroom was clean but the grouting and shower rail were a bit the worse of wear.... More 

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Wokingham, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
1 of 5 stars Reviewed yesterday NEW

After always booking the Premier Inn we decided to upgrade, booked three nights in Albert Dock Holiday Inn as recommended by friends.....sadly we really wish we hadn't of bothered. The first room offered - carpets and net curtains had stains on. Then offered a couple of other room...all the same stains on carpets, dusty - generally very tired and not... More 

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London, United Kingdom
Level Contributor
52 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

This is a nice hotel ideally located by Albert Dock right next to the conference centre. A functional though sensitive conversion of what I assume is a former large warehouse. Not much going on in the hotel itself, but the service was friendly, and the room was spacious and very clean.

Was this review helpful? Yes 1
Walsall, United Kingdom
Level Contributor
46 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We stayed here at the start of August. The reception is on the 2nd floor, and the staff were lovely and friendly. We stayed on the fourth floor, and our room was a good walk from the lift, which shakes even with only 2 people in. Our room had two comfy beds, wardrobe, flat screen TV and a lovely view... More 

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london
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 1 week ago

Was so pleasantly surprised by my stay at this hotel. Great location, right on the Albert Dock. Considering the location of my room (right above the entrance to the Beatles Story Museum, opposite the huge Ferris wheel) I'd expected to be kept awake by revellers / stag and hen parties on the Saturday night but it was maybe the quietest... More 

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Barnsley, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago

On arrival we checked in with a young man who's accent was 'very' difficult to understand, I had to ask him to repeat a number of times, in the end I just smiled. However the room was just right, overlooking the dock with a brilliant view of the city beyond. The down side was the free breakfast, tbh should have... More 

Was this review helpful? Yes 1
HIEXAlbertDock, Front Office Manager at Holiday Inn Express Liverpool-Albert Dock, responded to this review

Thank you for posting a review about your recent stay. We are lucky to have fabulous rooms overlooking the Albert Dock. However I am sorry the issues with breakfast were not brought to our attention during your stay. Your comments are very much appreciated. More 

Edinburgh, Scotland, United Kingdom
Level Contributor
19 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 1 week ago

Hotel is in a fab location with great bars and restaurants on its doorstep. DO NOT eat in the restaurant next door called "What's Cooking?", I can tell you that they are cooking bad service which can not be said for this hotel! Lovely check-in. A bit of a trek to my room but that is because of it being... More 

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HIEXAlbertDock, Front Office Manager at Holiday Inn Express Liverpool-Albert Dock, responded to this review

Thank you providing a five star review regarding your recent stay with us. All of your comments are very much appreciated I hope we can welcome you back for a future visit. Kind Regards More 

London, United Kingdom
Level Contributor
133 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
4 of 5 stars Reviewed 1 week ago

Great value for money in this expertly converted warehouse. The high boveda ceilings with original iron support work make these spacious bed rooms interesting and opulent. The beds bedding and towels were all good quality. The overnight car park is a five minute walk away but you can drop off and check in first. Our bedroom was at the far... More 

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HIEXAlbertDock, Front Office Manager at Holiday Inn Express Liverpool-Albert Dock, responded to this review

Thank you for posting a review about your recent stay with us. We are lucky to be located on a Grade One listed building with a lot of original features however. Your comments are very much appreciated. Kindest Regards More 

Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Came here with 7 mates on a stag do. Great location right next to the dock so location was perfect. Good room and comfy beds. Not a lot more to say really. We didn't eat at the hotel as the dock was full of food places and Pizza Expreas is right next door

Was this review helpful? Yes
HIEXAlbertDock, Front Office Manager at Holiday Inn Express Liverpool-Albert Dock, responded to this review

Thank you for posting a review about your recent stay with us. I hope we can welcome you back for a future stay Best Wishes More 

Dubai, United Arab Emirates
Level Contributor
25 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed one night in the HI - it is a very interesting building! Its a converted redbrick warehouse on Albert Dock, surrounded by history and right on the riverside. Their are restaurants and coffee shops galore. The wifi was very slow and actually didnt work for me. The breakfast was quite appalling quality - it is the standard HI... More 

Was this review helpful? Yes
HIEXAlbertDock, Front Office Manager at Holiday Inn Express Liverpool-Albert Dock, responded to this review

Thank you for taking the time and posting a review about your recent stay with us. I am sorry to hear that there where a few things were not brought to our attention during your stay with us. I trust our reception team guided you as to where the best place to park while staying with us. Your comments are... More 

Hotel Review Summarization

What travelers say

  • Very clean(9)
  • Great location(6)
  • Friendly and helpful(5)
  • ECHO Arena(5)
  • Car park(4)
  • Would definitely stay(4)
  • Good value(3)
  • Short walk(3)
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Twin River View Room (30)

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