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Holiday Inn Express Liverpool-Albert Dock

3.0 of 5 Britannia Pavilion, Albert Dock, Liverpool L3 4AD, England
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Certificate of Excellence 2014
Holiday Inn Express Liverpool-Albert Dock
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Holiday Inn Express Liverpool-Albert Dock
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844 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Senior Contributor
38 reviews 38 reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Nice hotel. Its what you expect from a Holiday Inn Express but it has the advantage of being built inside the old dock warehouses which gives it some character. Decent HIx free breakfast. Close to some nice resturants. Only let down by the parking (not run by the hotel). Expsensive and if your not out in the morning early you... More 

Was this review helpful? Yes 1
Reading, United Kingdom
2 reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago

Very good base for the City. Excellent bars and restauarants at Albert Dock and we really enjoyed that area. Staff in the hotel were very helpful and friendly. Our room was clean and adequate for a short break.The breakfast is limited sausage, powdered scrambled egg and beans plus muffins etc.but again adequate. The Magical Mystery Tour leaves from Albert Dock... More 

Was this review helpful? Yes
Carlisle, United Kingdom
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

Superb location at Albert Dock. Stayed here on business whilst attending a meeting and then overnight stay Only a 15 min walk from Lime Street train station. The room was very clean and spacious. Staff were helpful. Breakfast was a self service option and had cooked and continental options, which suits most people. I would probably stay here with friends... More 

Was this review helpful? Yes 1
HIEXAlbertDock, Guest Relations Manager at Holiday Inn Express Liverpool-Albert Dock, responded to this review

Thank you for taking the time to review our hotel, i'm happy to hear we provided everything you needed for stay, we look forward to welcoming you back to our hotel soon. More 

Bournemouth, United Kingdom
Senior Contributor
40 reviews 40 reviews
8 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Never thought I'd say this but Liverpool 'well done' especially down and around by the Docklands. Stayed at Holiday Inn Ex for 2 nights which was an ideal location for both attending the Echo Arena and also visiting many of the attractions that are set up along the waterfront. Would definitely return and stay here again it ticked many of... More 

Was this review helpful? Yes 1
HIEXAlbertDock, Guest Relations Manager at Holiday Inn Express Liverpool-Albert Dock, responded to this review

Thank you for taking the time to review our hotel, there are so many excellent things to see especially around the Docks, its lovely to hear you were impressed with it. we hope to welcome you back to our hotel soon. More 

Birmingham, United Kingdom
Contributor
11 reviews 11 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed a night at the Hoilday Inn albert dock, the room was nice and spacious, excellent views of the docks and its in a excellent location. The breakfast wasnt the best with the apple juice being eye wateringly sweet and the orange juice being watery. The staff were excellent and enjoyed watching the boxing in the lobby area after returning... More 

Was this review helpful? Yes 1
HIEXAlbertDock, Guest Relations Manager at Holiday Inn Express Liverpool-Albert Dock, responded to this review

Thank you for taking the time to review our hotel, glad to hear you enjoyed your stay with us, we look forward to welcoming you back soon. More 

Corby, United Kingdom
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

I'll start with the positives....very friendly and polite staff, nothing was to much trouble and they were always very helpful. Lovely clean room with a great view over the docks. Breakfast was good and not to busy. Now the negatives.....very noisy inside the hotel, could hear people walking and talking as they walked along the corridors day and night. There... More 

Was this review helpful? Yes 1
HIEXAlbertDock, Guest Relations Manager at Holiday Inn Express Liverpool-Albert Dock, responded to this review

Thank you for taking the time to review our hotel, apologies for the noise problems during your stay, i'm not too sure from your review when you stayed or if you spoke to a member of the team while you were hear, but if you would like to discuss this further please contact one of our guests service managers at... More 

Capel Curig, United Kingdom
Senior Contributor
49 reviews 49 reviews
4 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

A really nice location, close to waterfront and shops. Good value for money. Breakfast was great and you can eat as much as you like. Multi story car park close. All in all I enjoyed our stay there very much and will return to explore Liverpool more fully.

Was this review helpful? Yes 1
HIEXAlbertDock, Guest Relations Manager at Holiday Inn Express Liverpool-Albert Dock, responded to this review

Thank you for taking the time to review our hotel, there is so much to see and do in the city, we look forward to welcoming you back for your next trip. More 

northants
Senior Contributor
43 reviews 43 reviews
20 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We visited this hotel on Thursday whilst visiting the Echo arena. I loved the old building and the atmosphere. Our room was huge and very clean with a view over the dock and traditional details. The staff were extremely helpful and polite. My only problems were the shower in the room which had no pressure and was little more than... More 

Was this review helpful? Yes
HIEXAlbertDock, Guest Relations Manager at Holiday Inn Express Liverpool-Albert Dock, responded to this review

Thank you for taking the time to review our hotel, i'm not too sure if you spoke to any of the staff while you where here about you issues but we would have been able to sort them out for you. Thank you for your positive comments about the staff they do strive to exceed guests expectations. We look forward... More 

Glasgow, United Kingdom
Senior Contributor
27 reviews 27 reviews
12 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This hotel is in an excellent position for exploring central and dockside Liverpool. The Albert dock area is a very good example of urban renewal. I thought it was superb. Our hotel room was good although a little cold. Reception sent up an extra heater. The reception staff were courteous and helpful. And breakfast was good with fresh orange and... More 

Was this review helpful? Yes 1
HIEXAlbertDock, General Manager at Holiday Inn Express Liverpool-Albert Dock, responded to this review

Pleased to hear that you enjoyed your recent stay with us and that you found the staff friendly and helpful. Thank you for taking the time to post your feedback. More 

Brisbane, Australia
Contributor
11 reviews 11 reviews
3 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Large rooms, free breakfast, friendly helpful staff. Loved the look of the hotel. Really quiet too. Great location at Albert Dock -the Tate museum, the Beatles story, the Liverpool eye all within 2 mins walk. Magical Mystery Beatles tour leaves from here too. Lots of great restaurants at the docks too. We tried the spice lounge and The Pumphouse. The... More 

Was this review helpful? Yes 1
HIEXAlbertDock, General Manager at Holiday Inn Express Liverpool-Albert Dock, responded to this review

Great to hear that you would recommend the hotel and that you enjoyed your recent stay with us. Thank you for taking the time to post your feedback. More 

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Additional Information about Holiday Inn Express Liverpool-Albert Dock

Address: Britannia Pavilion, Albert Dock, Liverpool L3 4AD, England
Phone Number:
Location: United Kingdom > England > Merseyside > Liverpool
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Express Liverpool-Albert Dock 3*
Number of rooms: 135
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Also Known As:
Holiday Inn Express Liverpool-Albert Dock Hotel Liverpool
Holiday Inn Liverpool
Hotel Style:
#25 Family Hotel in Liverpool
#26 Romantic Hotel in Liverpool

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