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Heywood House Hotel

#13 of 100 Hotels in Liverpool
Certificate of Excellence
11 Fenwick Street, Liverpool L2 7LS, England
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1 room 1 guest
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840 Reviews from our TripAdvisor Community

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Traveler rating
    494
    258
    66
    11
    11
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45
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (158)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (840)
  • Mar-May only
    (214)
  • Jun-Aug only
    (280)
  • Sep-Nov only
    (193)
  • Dec-Feb only
    (153)
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There are newer reviews for Heywood House Hotel
See the most recent reviews
Birkenhead, United Kingdom
Level Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed April 21, 2014

Me and my partner booked here on a really late deal and we got a great price! The hotel is situated in a really good location - close to central attractions within the city centre! Parking was fine we chose to park in the Albert Dock which was a 2-3 minute walk away. On arrival the man was really friendly... More 

Was this review helpful? Yes
HeywoodHH, Front Office Manager at Heywood House Hotel, responded to this review

Good Morning! I would like to thank you for your kind and positive feedback on Heywood House. It was a pleasure to welcome you and your partner to the hotel and I look forward to doing so again in the future. Why not check out our Special Offers page on our website for when you next book with us. More 

Bucharest, Romania
Level Contributor
23 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed April 18, 2014

It is a very nice hotel situated in the city center. I could not believe I would sleep just 100 meters away from the Cavern Club. The room was big and quiet, the bathroom large. The staf was very friendly. Internet connection in the room, wireless or cable, big tv. I recommend it for long stays in Liverpool.

Was this review helpful? Yes
HeywoodHH, Front Office Manager at Heywood House Hotel, responded to this review

Good Evening! Thank you for taking the time to leave such kind and positive feedback on the hotel. I am delighted to hear that you enjoyed your stay with us, that you found the location convenient for your particular stay and that you had a positive experience with our staff. I hope that we can welcome you back in the... More 

Canterbury, United Kingdom
Level Contributor
120 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 100 helpful votes
5 of 5 stars Reviewed April 10, 2014

What an amazing little gem! Truly unique boutique hotel; wonderfully comfortable bed. Chic bathroom with some lovely touches. If I was forced Id say the grouting could do with a refresh, but really.... At this price I felt I had landed on my feet. Unreservedly recommended.

Was this review helpful? Yes 1
HeywoodHH, Front Office Manager at Heywood House Hotel, responded to this review

Good Afternoon! Thank you for taking the time to leave feedback on the hotel. We have taken on board your feedback and the issue has now been resolved so I would like to thank you for bringing this to our attention, and you have our thanks for the recommendation. I hope that we can welcome you back to Heywood House... More 

Nottingham, United Kingdom
Level Contributor
25 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 stars Reviewed April 8, 2014

This is the 4th of 5th time I have stayed here and yet again I cannot fault it. All of the reception staff are friendly and helpful. The location is great. It's close to Liverpool one the main shopping area. Close to the Albert docks which has great museums, bars and restaurants. Directly outside of the hotels are great bars... More 

Was this review helpful? Yes
HeywoodHH, Front Office Manager at Heywood House Hotel, responded to this review

Good Evening Mrs Kirk! It was a pleasure to welcome you and your family once again to Heywood House. I would like to thank you for your kind and positive feedback and I look forward to welcoming you back in the future. More 

Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed April 2, 2014

Heywood hotel absolutely brilliant very clean and quiet everything on your doorstep only down side you have to park in the Liverpool one cat park on the strand which cost a £9.50 with a discount card from the hotel for a 24 hour stay. Would defiantly stay there again as staff where polite and very helpfull as our first visit... More 

Was this review helpful? Yes 1
HeywoodHH, Front Office Manager at Heywood House Hotel, responded to this review

Good Evening! Thank you for taking the time to leave feedback on the hotel. I am delighted to hear that you found the location of the hotel ideal for your stay and that you had a positive experience with our staff. Regarding the car park, i’m sorry to read that this was an inconvenience with for you. As a city... More 

Bolton
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 2, 2014

Just returned from a one night break at The Heywood House. Our room was great, booked through last minute and the hotel upgraded us free of charge as they had a plush room available. Rooms and decor throughout was tastefully done, felt like a boutique on a budget but was well worth the price we paid. Location is fantastic, Albert... More 

Was this review helpful? Yes
HeywoodHH, Front Office Manager at Heywood House Hotel, responded to this review

Good evening! I would like to thank you for your kind and positive feedback on the hotel. I am delighted to hear that you enjoyed your stay with us and that you would return. More 

Ipswich, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed March 31, 2014

A lovely stay at this hotel, we couldn't fault anything at all. The location is great, staff are very good, especially the big guy on the bar, he had us in fits of laughter with his jokes. 1st time here but we will certainly be back. Food is good, could be better but still perfectly fine for what we were... More 

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Cumbria
Level Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed March 31, 2014

My Husband and I stayed here at the weekend, and were really impressed with not only the hotel, but also the quality of service...James was great! The plush double room is lovely and the location is ideal with the cavern a couple of minutes walk away. We'd definitely stay here again!

Was this review helpful? Yes
HeywoodHH, Front Office Manager at Heywood House Hotel, responded to this review

Good Evening! I would like to thank you for your kind words and positive feedback. It was a pleasure to meet you and I am delighted to read that you enjoyed your stay with us. I look forward to welcoming you back to Heywood in the future. More 

St Ives, United Kingdom
Level Contributor
49 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed March 27, 2014

At £100+ per night for a very decent room without great frills felt a bit steep. The room was of higher standard than your average Premier Inn but not twice as good. The walls of our room were paper thin and we could hear the bloke next door getting up in the middle of the night and entertaining friends until... More 

Was this review helpful? Yes
HeywoodHH, Front Office Manager at Heywood House Hotel, responded to this review

Good Morning! Thank you for taking the time to leave feedback on Heywood House. I am sorry to read that you did not enjoy your stay with us. In terms of facilities, we have removed all advertising and breakfast packages from all websites until our restaurant reopens. Along with priding ourselves on Budget where it matters, quality where it counts,... More 

Liverpool, United Kingdom
Level Contributor
3 reviews
5 of 5 stars Reviewed March 25, 2014 via mobile

Stayed one night at the Heywood house hotel .the room was comfortable. clean and had everything you could need from refreshments to iron and ironing board. The staff were really pleasant and helpful and on arrival and departure we were allowed to leave our bags with them whilst we went into town . We would definitely use this hotel again... More 

Was this review helpful? Yes
HeywoodHH, Front Office Manager at Heywood House Hotel, responded to this review

Good Morning! I would like to thank you for taking the time to leave such positive feedback on the hotel. I am thrilled to hear that you enjoyed your stay with us and that you had a positive experience with our staff. Thank you for the recommendation and I look forward to welcoming you back to Heywood House in the... More 

Hotel Review Summarization

What travelers say

  • Very friendly(6)
  • Great location(5)
  • Really nice(4)
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