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Heywood House Hotel

Certificate of Excellence
11 Fenwick Street, Liverpool L2 7LS, England
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Heywood House Hotel
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Heywood House Hotel
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751 reviews from our community

Traveler rating
    444
    227
    62
    9
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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telford
2 reviews
5 of 5 stars Reviewed yesterday NEW

Very comfortable hotel, staff very helpful and friendly.The location is close to town and the Albert docks for the museums. No bar or restaurant but its a small quiet hotel which suited my requirements, Hot drinks and muffins were available in the reception area when we stayed, nice touch. There are loads of eatery's and bars so plenty of choice... More 

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London, United Kingdom
Contributor
13 reviews 13 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Central Location, complementary water, friendly staff, nice spacious room, well decorated, clean and with a decent bathroom.Great price. I stayed here on my own and I found it very comfortable, quiet and great to pop out to eat or shop! Really happy!

Was this review helpful? Yes
HeywoodHH, Front Office Manager at Heywood House Hotel, responded to this review

Good Evening, thank you for taking the time to leave feedback on Heywood House for your recent business trip to Liverpool. I'm delighted that you found everything from our location, the value and the service we offer resulted in a happy stay for you. I hope that we can accommodate you for any future leisure or business visits to our... More 

Alnwick
Senior Contributor
27 reviews 27 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I booked this hotel on the back of such positive Trip Adviser comments. Stayed for one night whilst on business in Liverpool. First the negatives of which there are 2. However I did know about these before booking. Parking is 5-10 minute walk away but is discounted. Secondly no breakfast. However there is complimentary coffee and muffins as you checkout.... More 

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HeywoodHH, Front Office Manager at Heywood House Hotel, responded to this review

Thank you for taking the time to leave such detailed feedback on Heywood House. Your compliments are greatly appreciated. I'm delighted that you found your room and the services within were to your liking. I will also discuss this feedback at our next team meeting regarding the speakers. We look forward to your return. More 

Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW via mobile

Lovely clean room, spotless bathroom, comfortable bed, helpful and friendly staff...what more could you ask for from a small hotel that punches above it's weight!! Heywood House has a great location in the city - a very short walk to everywhere. I would definitely stay there again. And I nearly forgot to mention the complimentary muffins and coffee in the... More 

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HeywoodHH, Front Office Manager at Heywood House Hotel, responded to this review

Good Evening, thank you for choosing Heywood House and for taking the time to post a review. Myself and the team are delighted that you found everything from our location, the services we offer to your room were ideal for your visit and contributed to your experience of Liverpool. We look forward to welcoming you back in the future. More 

1 review
5 of 5 stars Reviewed 1 week ago NEW

Excellent location. Staff very helpful. Rooms clean and very spacious. Couldn't fault it Hotel very close to restaurants and bars. They also have offers on restaurants and car park just for staying at the hotel. Priced very well also. Lovely staff

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HeywoodHH, Front Office Manager at Heywood House Hotel, responded to this review

Thank you for your positive review on Heywood House. I am pleased that you found everything to your liking and ideal for your particular stay. I hope that we can welcome you back in the future. More 

Canterbury, United Kingdom
Top Contributor
107 reviews 107 reviews
60 hotel reviews
89 helpful votes 89 helpful votes
5 of 5 stars Reviewed 1 week ago

Frankly, I'm running out of superlatives. Friendly, luxury boutique. Spotlessly clean, stylish, luxury touches.... The only down side is no breakfasts. That said, a minute (yes I timed it) walk away is the excellent Challens, which does a cracking breakfast. Frankly you'd be mad to stay anywhere else.

Was this review helpful? Yes 1
HeywoodHH, Front Office Manager at Heywood House Hotel, responded to this review

Thank you for once again returning to Heywood House. I am pleased to read that we delivered a consistent service for you on your third visit. I hope that we remain your number one choice for future Liverpool visits and we look forward to welcoming you back in the future. More 

England, United Kingdom
Top Contributor
88 reviews 88 reviews
14 hotel reviews
44 helpful votes 44 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed here for one night on business and its a lovely small hotel tucked away on a back street but in the centre of town. We both had superior double rooms with balcony - although it wasn't the weather to sit outside. Booked for £104 each on a room only basis. The reception staff were lovely but this is... More 

Was this review helpful? Yes 1
HeywoodHH, Front Office Manager at Heywood House Hotel, responded to this review

Thank you for taking the time to leave such positive feedback on Heywood House. I am pleased to read that you had a comfortable stay and a good nights sleep whilst here. I hope that we can welcome you back for future business trips to Liverpool. More 

A TripAdvisor Member
3 of 5 stars Reviewed 1 week ago

On arrival we were greeting in a very professional manner, our room was clean and tidy upon arrival although I would say it was slightly smaller than I had expected. There was lots of storage which we didn't use as we only stayed for the one night. I would say that you could just get a standard room which would... More 

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HeywoodHH, Front Office Manager at Heywood House Hotel, responded to this review

Thank you for your review on Heywood House for your recent visit to Liverpool. I am pleased to see that you found our location ideal for your particular visit. Keep an eye on our special offers page for future promotions and discounts. More 

Wrexham
Contributor
18 reviews 18 reviews
7 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 1 week ago

we stayed at Heywood House for 2 nights in April on a room only basis as they do not provide the traditional breakfast. Hot drinks and muffins provided free in the morning if you fancy. we had a cappuccino both mornings on our way out of the hotel. The hotel is lovely and modern and situated 2 minutes from James... More 

Was this review helpful? Yes 1
HeywoodHH, Front Office Manager at Heywood House Hotel, responded to this review

Thank you for taking the time to post such detailed and positive feedback on Heywood House. I am delighted to find that you could not fault us and I am confident that we will deliver a consistent level of service for your future stays. More 

North Wales
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Fantastic hotel friendly staff will definitely stay again , comedy club just next door and close to town centre and the docks but not too close where it's noisy , rooms clean and tidy and lively decoor x

Was this review helpful? Yes
HeywoodHH, Front Office Manager at Heywood House Hotel, responded to this review

Thank you for your positive review on Heywood House. I am pleased to read that you enjoyed everything from our location, our staff and your room. We hope that we can welcome you back to Liverpool in the near future. More 

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