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Heywood House Hotel

#15 of 100 Hotels in Liverpool
Certificate of Excellence
11 Fenwick Street, Liverpool L2 7LS, England
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Heywood House Hotel
Heywood House Hotel
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918 Reviews from our TripAdvisor Community

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Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed yesterday NEW via mobile

Stayed here as a last minute thing and got a very good price. Check in was okay but the lady couldn't be any less welcoming. Probably hit all the points on the mystery guest report but had very little personality - a smile goes a long way. The rooms are stunning, I really really liked the room but not so... More 

Helpful?
Thank Chloe S
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

I said here for one night it's a lovely small hotel, it was good value for money and the staff were nice. The beds are a double like advertised so wouldn't recommend sharing with a 6ft 4inch man, I would stay here again but I would get a larger room. The beds are very hard and so are the pillows,... More 

Helpful?
Thank Krim S
HeywoodHH, Front Office Manager at Heywood House Hotel, responded to this review

Thank you for taking the time to leave a review on your recent stay with us. At Heywood House, each room is unique in shape and size to compliment our boutique decor and grade listed building. I am pleased that you found us good value for money and I hope that you continue to stay with us for your future... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

We stayed here on Jan 26th only for the 1 night as we were going to watch Liverpool, the location was brilliant for the girlfriend as she loves to shop which was only a stones throw from the hotel. It had everything we wanted near by. The room was lovely and beds were comfortable. Will definitely be staying here again... More 

Helpful?
1 Thank Gary E
HeywoodHH, Front Office Manager at Heywood House Hotel, responded to this review

Thank you for your lovely review on your recent stay with us. I am pleased that our conveniently located hotel, ideal for Liverpool One, The Albert Dock and tourist sites suited your needs. I am also pleased that our award winning hypnos beds were to your comfort and that we can expect to welcome you back in the future. Keep... More 

Dundee, United Kingdom
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

It's easy to see why this hotel is one of the highest rated in Liverpool. The value for money is excellent - the decor of the room and it's location are wonderful. Has the vibe of a fancy boutique hotel without the price. It's perfect for a romantic weekend away or for a business trip. Would definitely return.

Helpful?
Thank ijh_93
HeywoodHH, Front Office Manager at Heywood House Hotel, responded to this review

Thank you for taking the time to leave a review on your recent stay with us. At Heywood House, we pride ourselves on our "budgetique" premise and I am pleased that this has been noted for your stay. We look forward to welcoming you back to Liverpool in the near future. Kind Regards, James May Assistant Manager More 

Skidby, United Kingdom
Level Contributor
3 reviews
4 of 5 stars Reviewed 3 weeks ago

What a great Hotel with lovely and helpful staff, clean, smart and comfortable rooms, one little problem, too hot and window won't open due to it being a listed building, and although it doesn't have it's own restaurant, you don't actually miss it Location and amenities couldn't be better & within spitting distance of everything you need, good pub next... More 

Helpful?
Thank 39SteveandLinda39
HeywoodHH, Front Office Manager at Heywood House Hotel, responded to this review

Thank you for taking the time to leave such a positive review on your stay with us. At Heywood House, we are commited to providing a clean, comfortable and good value experience for all of our guests and we are pleased that this has been noted for your stay with us. We offer discount vouchers for some of the best... More 

Indianapolis, Indiana
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Nice hotel in a terrific location. Close to both the Albert Dock and Liverpool One, and not a bad walk even to Lime Street Station. Helpful staff and room was quite comfortable. The only problem was, late Saturday night, loud music from the club next door was quite bad and seemed to be coming in through the wall. My guess... More 

Helpful?
1 Thank Daniel R
HeywoodHH, Front Office Manager at Heywood House Hotel, responded to this review

Thank you for for posting such a positive rating and review on your recent stay with us! The team here are pleased that you found our convenient location ideal for your needs and that you had a comfortable stay with us. I do apologise for any noise disturbance you may have encountered during your weekend stay with us. As a... More 

North Wales
Level Contributor
20 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed at the Heywood House for one night to enjoy a shopping trip to Liverpool One. The Reception staff were polite and friendly and the hotel was in a good central location. Our bed was really comfortable and clean, with nice ensuite with bath and plenty of hot water. The only negative was the hot air heating system seemed... More 

Helpful?
Thank JNorthWales
HeywoodHH, Front Office Manager at Heywood House Hotel, responded to this review

Good afternoon! Thank you for taking the time to leave a review on your stay with us. I am pleased that our perfectly situated hotel for all the Liverpool sights and attractions suited your needs and that our award winning hypnos beds were ideal for you. I am sorry to read that you felt our heating was insufficient, we appreciate... More 

Colwyn Bay, United Kingdom
1 review
5 of 5 stars Reviewed 3 weeks ago

I booked the Heywood House Hotel for my husband and I for our anniversary. We received a very warm welcome on arrival and I had mentioned on the phone (back in November) that we were staying for our anniversary. When we arrived in our room it was really lovely, there was a anniversary card waiting for us and also petals... More 

Helpful?
Thank Jennifer V
HeywoodHH, Front Office Manager at Heywood House Hotel, responded to this review

Dear Guest, Thank you for taking the time to leave such a positive review! We are so pleased that you were happy with the service you received from our lovely staff. We always try and make our guest's experinces at Heywood as memorable as possible,so we were more than happy to prepare your room for your special occasion. I will... More 

Level Contributor
74 reviews
74 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

This hotel is a small very cosy hotel with a high quality. Very comfortable beds, clean room, friendly staff and a nice atmosphere. Good priced for what you get. Within walking distance to most attractions in the centre. Close to railway station Liverpool James Street. Even thou it's a busy street next to the hotel was the room silent and... More 

Helpful?
Thank Dan O
HeywoodHH, Front Office Manager at Heywood House Hotel, responded to this review

Good Evening, thank you for taking the time to leave such detailed and positive feedback on the hotel. We are pleased that the services and quality we offer to our guests in each of our rooms were ideal for your visit. We are also pleased that we were able to offer you excellent value for money. At Heywood House, our... More 

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