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Heywood House Hotel

4.0 of 5 11 Fenwick Street, Liverpool L2 7LS, England
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Certificate of Excellence 2014
Heywood House Hotel
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Heywood House Hotel
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668 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Malta
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

This is a very good 4-star boutique hotel which is perfectly located for shopping and entertainment. It is modernly decorated and cleanliness throughout. The management is attentive to your requirements (asked for a room with a window and for a baby cot and got them straight away) and the front-line staff polite and courteus. I will definitely recommend this hotel... More 

Was this review helpful? Yes 1
HeywoodHH, Manager at Heywood House Hotel, responded to this review

Thank you for taking the time to leave such positive and detailed feedback on Heywood House. Our team are delighted that you enjoyed your stay with us and that their service has been noted. We also thank you for your recommendation and look forward to welcoming you back to Liverpool in the future. More 

Holyhead, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

Very nice hotel, room was nice and clean. Staff were very helpful and courteous, would definitely stay there again. It's in an ideal location for city centre shopping and going out. Why pay twice the price to stay at the Hilton or Marriott when you can have a hotel as good as this one!

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HeywoodHH, Manager at Heywood House Hotel, responded to this review

I am pleased to read that you enjoyed your stay with us, that you had a positive experience with our team and found us excellent value for money. We hope that Heywood House will be your number one choice for when you return to Liverpool. More 

Hartlepool
Senior Contributor
24 reviews 24 reviews
8 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here for the second time whilst in Liverpool to see a show. It is a lovely boutique hotel very close to the city centre, within five minute walk to both the Albert Docks and Liverpool one. The rooms are very stylish with everything you need at hand. The bed is comfortable although it's only a double. We would have... More 

Was this review helpful? Yes 1
HeywoodHH, Front Office Manager at Heywood House Hotel, responded to this review

Thank you for your feedback on Heywood House. I am pleased to read that you are a returning guest and enjoyed your stay with us once more. If you have any concerns or queries regarding your room, please give our reception team a call before your arrival and we will ensure we will find a room best suited to your... More 

Hebden Bridge, United Kingdom
Senior Contributor
32 reviews 32 reviews
11 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed for one night ,,hotel location perfect for shopping at liverpool one , just round the corner and Matthew St just round another corner , 3 pm check in a bit too late for me , we were in Liverpool well before noon and had to wait until that time before we could check in , manhattan cocktail bar next... More 

Was this review helpful? Yes
HeywoodHH, Front Office Manager at Heywood House Hotel, responded to this review

Thank you for taking the time to leave feedback on Heywood House. I'm pleased to read that you found our location ideally suited to your recent shopping trip to Liverpool. Unfortunately our check in time of 3pm is set and is pretty standard in most hotels around Europe, as we must allow time between check out at 11am and check... More 

Liverpool, United Kingdom
Contributor
12 reviews 12 reviews
5 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I only stayed for one night, essentially because it was more convenient, and cheeper, than getting a taxi home. I had already spoken to someone at the hotel before staying, and found the person very friendly and helpful, added to the emails I'd had following booking, and I got a feeling customer service was high on the agenda at Heywood... More 

Was this review helpful? Yes
HeywoodHH, Front Office Manager at Heywood House Hotel, responded to this review

I would like to thank you for taking the time to leave such positive feedback on Heywood House. I am delighted that you found us good value, comfortable and ideally located for all of your requirements. I'm also glad that you had a positive experience with all of our team. At Heywood, we love what we do and we appreciate... More 

London, United Kingdom
Contributor
11 reviews 11 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Last week my colleague and I stayed for one night at Heywood House Hotel. We were really glad we picked this hotel over Crowne Plaza or Hilton. Heywood House was reasonably priced (we paid £64pn for a double room) and had lots of character and charm. Although I am not a big fan of the decor of the room (think... More 

Was this review helpful? Yes 1
HeywoodHH, Front Office Manager at Heywood House Hotel, responded to this review

Thank you for your positive review on Heywood House. I am pleased that you enjoyed your stay and I do apologise that you did not receive your morning wake up call and hope this did not cause too much inconvenience. I will raise this up during our next team meeting to ensure this does not occur again. More 

wigan
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Had a very enjoyable stay in Liverpool, one night only but the hotel very nice. The room was very comfortable and modern.Toiletries in the bathroom added to a lovely stay. Ate at the Manhattan Grill last night, 2 doors down, food delicious and staff friendly, so recommend eating there. Hotel not far from matthew street so great location and also... More 

Was this review helpful? Yes 1
HeywoodHH, Front Office Manager at Heywood House Hotel, responded to this review

Thank you for your feedback on Heywood House for your recent visit to Liverpool. I am pleased that you found us ideally located and found your room and the services offered within it to your liking. More 

North West
Top Contributor
102 reviews 102 reviews
70 hotel reviews
59 helpful votes 59 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Stayed one night as we were going to see Bryan Adams at the Echo Arena. Hheywood House is in a great location, for the dockside and shopping and is not far from Lime Street Station. We booked a standard room but were told we had been graded to a plush room. I am actually not sure if we were upgraded... More 

Was this review helpful? Yes
HeywoodHH, Manager at Heywood House Hotel, responded to this review

Thank you for taking the time to review Heywood House. I'm pleased to learn that you found our location ideally located to the Echo Arena and Lime St station for you. I have forwarded this feedback onto our Head Housekeeper for her and her teams consideration and if you have any concerns regarding future stays with us, please give our... More 

Canterbury, United Kingdom
Top Contributor
93 reviews 93 reviews
54 hotel reviews
77 helpful votes 77 helpful votes
4 of 5 stars Reviewed November 13, 2014

Stopped here about 6 months ago on business. Loved it then; love it now. Lovely well appointed hotel with beautiful interior decor. Only down side is they don't do breakfast, but some very nice places within 1 minutes's walk. And at their price it must surely be the best high quality value hotel in the city.

Was this review helpful? Yes
HeywoodHH, Manager at Heywood House Hotel, responded to this review

Thank you for your kind feedback on Heywood House for your recent business trip to Liverpool. I am pleased to read that we have consistently delivered a service you have enjoyed and we hope that you will return to us for a third time in the future. More 

Contributor
15 reviews 15 reviews
4 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed November 13, 2014

Staff very attentive- rooms spotless and very nice. Close to bars and nice places to eat- would recommend the Manhattan bar and grill locally for food and drinks. Will definitely be returning. Comfy beds and lovely bathrooms what a pleasant surprise.

Was this review helpful? Yes
HeywoodHH, Manager at Heywood House Hotel, responded to this review

Thank you for posting such a positive review on Heywood House for your recent visit to Liverpool. I am delighted to read that everything was in order from the location, cleanliness and the staff. We all look forward to your return. More 

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Additional Information about Heywood House Hotel

Address: 11 Fenwick Street, Liverpool L2 7LS, England
Location: United Kingdom > England > Merseyside > Liverpool
Price Range (Based on Average Rates): $
Hotel Class:4 star — Heywood House Hotel 4*
Number of rooms: 35
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Hotel Style:
#6 Luxury Hotel in Liverpool
#7 Business Hotel in Liverpool
#12 Romantic Hotel in Liverpool
#20 Family Hotel in Liverpool

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