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All 99 Liverpool hotels

Heywood House Hotel

4.0 of 5 Hotel   |   11 Fenwick Street, Liverpool L2 7LS, England
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Heywood House Hotel

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Ranked #8 of 99 hotels in Liverpool
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed 2 days ago
laura1192 Birkenhead, United Kingdom
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533 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (106)
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English first
Reviewer
5 reviews 5 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed yesterday NEW via mobile

Booked a room over a week ago for the weekend of May11th. Received email today stating that they had overbooked and i would have a chance of moving to another hotel miles away at same rate. Found this to be shambolic customer service. Ive been staying at hotels worldwide for over 20 years and to be treated like this is... More

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Birkenhead, United Kingdom
Contributor
17 reviews 17 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Me and my partner booked here on a really late deal and we got a great price! The hotel is situated in a really good location - close to central attractions within the city centre! Parking was fine we chose to park in the Albert Dock which was a 2-3 minute walk away. On arrival the man was really friendly... More

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Bucharest, Romania
Contributor
17 reviews 17 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

It is a very nice hotel situated in the city center. I could not believe I would sleep just 100 meters away from the Cavern Club. The room was big and quiet, the bathroom large. The staf was very friendly. Internet connection in the room, wireless or cable, big tv. I recommend it for long stays in Liverpool.

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HeywoodHH, Front Office Manager at Heywood House Hotel, responded to this review

Good Evening! Thank you for taking the time to leave such kind and positive feedback on the hotel. I am delighted to hear that you enjoyed your stay with us, that you found the location convenient for your particular stay and that you had a positive experience with our staff. I hope that we can welcome you back in the... More

Canterbury, United Kingdom
Top Contributor
73 reviews 73 reviews
50 hotel reviews
60 helpful votes 60 helpful votes
5 of 5 stars Reviewed 1 week ago

What an amazing little gem! Truly unique boutique hotel; wonderfully comfortable bed. Chic bathroom with some lovely touches. If I was forced Id say the grouting could do with a refresh, but really.... At this price I felt I had landed on my feet. Unreservedly recommended.

Was this review helpful? Yes 1
HeywoodHH, Front Office Manager at Heywood House Hotel, responded to this review

Good Afternoon! Thank you for taking the time to leave feedback on the hotel. We have taken on board your feedback and the issue has now been resolved so I would like to thank you for bringing this to our attention, and you have our thanks for the recommendation. I hope that we can welcome you back to Heywood House... More

Nottingham, United Kingdom
Senior Contributor
25 reviews 25 reviews
18 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

This is the 4th of 5th time I have stayed here and yet again I cannot fault it. All of the reception staff are friendly and helpful. The location is great. It's close to Liverpool one the main shopping area. Close to the Albert docks which has great museums, bars and restaurants. Directly outside of the hotels are great bars... More

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HeywoodHH, Front Office Manager at Heywood House Hotel, responded to this review

Good Evening Mrs Kirk! It was a pleasure to welcome you and your family once again to Heywood House. I would like to thank you for your kind and positive feedback and I look forward to welcoming you back in the future. More

Reviewer
5 reviews 5 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Heywood hotel absolutely brilliant very clean and quiet everything on your doorstep only down side you have to park in the Liverpool one cat park on the strand which cost a £9.50 with a discount card from the hotel for a 24 hour stay. Would defiantly stay there again as staff where polite and very helpfull as our first visit... More

Was this review helpful? Yes 1
HeywoodHH, Front Office Manager at Heywood House Hotel, responded to this review

Good Evening! Thank you for taking the time to leave feedback on the hotel. I am delighted to hear that you found the location of the hotel ideal for your stay and that you had a positive experience with our staff. Regarding the car park, i’m sorry to read that this was an inconvenience with for you. As a city... More

Bolton
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Just returned from a one night break at The Heywood House. Our room was great, booked through last minute and the hotel upgraded us free of charge as they had a plush room available. Rooms and decor throughout was tastefully done, felt like a boutique on a budget but was well worth the price we paid. Location is fantastic, Albert... More

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HeywoodHH, Front Office Manager at Heywood House Hotel, responded to this review

Good evening! I would like to thank you for your kind and positive feedback on the hotel. I am delighted to hear that you enjoyed your stay with us and that you would return. More

Ipswich, United Kingdom
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

A lovely stay at this hotel, we couldn't fault anything at all. The location is great, staff are very good, especially the big guy on the bar, he had us in fits of laughter with his jokes. 1st time here but we will certainly be back. Food is good, could be better but still perfectly fine for what we were... More

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Cumbria
Contributor
15 reviews 15 reviews
10 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My Husband and I stayed here at the weekend, and were really impressed with not only the hotel, but also the quality of service...James was great! The plush double room is lovely and the location is ideal with the cavern a couple of minutes walk away. We'd definitely stay here again!

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HeywoodHH, Front Office Manager at Heywood House Hotel, responded to this review

Good Evening! I would like to thank you for your kind words and positive feedback. It was a pleasure to meet you and I am delighted to read that you enjoyed your stay with us. I look forward to welcoming you back to Heywood in the future. More

Windsor
Senior Contributor
40 reviews 40 reviews
18 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 3 weeks ago

At £100+ per night for a very decent room without great frills felt a bit steep. The room was of higher standard than your average Premier Inn but not twice as good. The walls of our room were paper thin and we could hear the bloke next door getting up in the middle of the night and entertaining friends until... More

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HeywoodHH, Front Office Manager at Heywood House Hotel, responded to this review

Good Morning! Thank you for taking the time to leave feedback on Heywood House. I am sorry to read that you did not enjoy your stay with us. In terms of facilities, we have removed all advertising and breakfast packages from all websites until our restaurant reopens. Along with priding ourselves on Budget where it matters, quality where it counts,... More

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Additional Information about Heywood House Hotel

Address: 11 Fenwick Street, Liverpool L2 7LS, England
Location: United Kingdom > England > Merseyside > Liverpool
Amenities:
Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #8 of 99 hotels in Liverpool
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Heywood House Hotel 4*
Official Description (provided by the hotel):
Situated in the heart of Liverpool, the Heywood House Hotel combines original elegance with modern luxury. Carefully restored from what was the first bank in Liverpool, The Heywood House Hotel delicately blends old with new.Since its inauguration in March 2010, the Heywood House Hotel has built up a faithful following of discerning guests to Liverpool. Comfortable Hypnos beds, sumptuous fabrics and invigorating showers ensure you enjoy rest, relaxation and rejuvenation in equal measures! These luxuriously appointed rooms feature complimentary high-speed Internet access, iPod docking stations and all the comforts of sleek, chic and tasteful accommodation. Other in-room facilities include 32-inch flat screen satview TV, workdesk, welcome tray, safe, hairdryer, iron & ironing board. ... more   less 
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