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All 100 Liverpool hotels

Heywood House Hotel

4.0 of 5 Hotel   |   11 Fenwick Street, Liverpool L2 7LS, England
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Heywood House Hotel
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89%
Ranked #11 of 100 hotels in Liverpool
Certificate of Excellence 2014
A recent review
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589 people have reviewed this hotel

Traveler rating
    347
    180
    50
    7
    5
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24
334
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54
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (119)
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kirstenj9
Contributor
17 reviews 17 reviews
11 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

I stayed here for two nights in June. The hotel website advertsied a room with a picture of a luxurious roll top bath. I paid extra to book this room. We arrived late after a wedding into our room and it simply had a standard bath with a shower. I'm not sure what I paid extra for. The room was... More

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Wales
Senior Contributor
25 reviews 25 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

Stayed in a twin room with 2 single beds. Nice decor but I especially loved the big bathroom and bath. You can park at the nearby large underground carpark at Liverpool 1. Just collect a voucher from reception for a discount. It is at least a 10 min walk though (unless you have long legs!). There is a pub next... More

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Northampton
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Booked a 'superior room' to guarantee a bath. The room was excellent, tastefully decorated with a good size bath and powerful shower in the ensuite. Staff were friendly and helpful. Some problems with the wi-fi and no food being served whilst dining facilities are being refurbished. This was not really a problem as there are several cafes and restaurants within... More

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HeywoodHH, Front Office Manager at Heywood House Hotel, responded to this review

Thank you for taking the time to leave such detailed and positive feedback on Heywood House. I am delighted to read that you found your room to your liking and the services offered within in. I am also pleased that you had a positive experience with our staff and would like to thank you also for being understanding whilst we... More

Belfast, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

I would like to say a big thank you to James May who looked after us during our stay. I called him when we were lost coming into Liverpool, he stayed on the phone and directed us right to the front door of the hotel. Upon check in he greeted us with such a friendly, welcoming smile. When we were... More

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HeywoodHH, Front Office Manager at Heywood House Hotel, responded to this review

Thank you for taking the time to leave feedback on Heywood House. I am pleased to read that you had a positive experience with our staff and our customer service has been noted. Thank you also for your recommendation and we look forward to welcoming you back in the future. More

preston
Senior Contributor
31 reviews 31 reviews
12 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed this weekend as a family in two rooms, 110 and 214. 110 was a large twin, 214 a small double with only a shower. Whilst the hotel was beautifully decorated it was unfortunately right next to a pub called the Slaughter House and this put me right off. When we got back from our night out the front... More

Was this review helpful? Yes 1
HeywoodHH, Front Office Manager at Heywood House Hotel, responded to this review

Thank you for taking the time to leave feedback on Heywood House for your recent visit. I would like to apologise to you, that on this occasion you were disturbed by noise. As a city centre hotel, we have limited control over noise outside of our building, however the hotel has been built purposely to minimise noise as much as... More

Chester, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Having read the reviews and its ranking on here thought this would be really special. Disappointed with room ..!!!! Do not stay in room 108 very small ...!!! Although clean !!! Great location but that's as far as it goes !!! Shame really as was supposed to be a special birthday celebration.....

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HeywoodHH, Front Office Manager at Heywood House Hotel, responded to this review

Thank you for your review. I am sorry to read that our hotel did not meet your expectations and you were disappointed with your room. Each room is allocated at random to a guest, although we do endeavour as best as we’re able to accommodate any special requests made by guests in terms of floor level, size etc. I do... More

1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

We stayed in one of the balcony rooms for my partners birthday night. We loved the room it was very cosy. It had everything we wanted. And the shower was great. There are lots of places to go around the hotel it's right in the middle of the city. The staff where great, this was shown after we had stayed... More

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HeywoodHH, Front Office Manager at Heywood House Hotel, responded to this review

Thank you for choosing Heywood House to celebrate your partners special occasion recently. I am pleased to read that you had an enjoyable experience with us and found the location and services offered ideal for your stay. I look forward to welcoming you back in the future. More

Hampshire, England
Contributor
18 reviews 18 reviews
16 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Well what a wonderful small hotel this is. Staff were just lovely and extremely helpful - nothing was too much trouble. Room was smallish but really beautiful and extremely clean with everything provided as you would expect in a much larger more expensive hotel. Location was perfect too. Everything we wanted to do and see was within a short walk.... More

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HeywoodHH, Front Office Manager at Heywood House Hotel, responded to this review

! I am pleased to read that you enjoyed your recent visit to Liverpool and your stay at Heywood House. I have passed your feedback onto your team and I am delighted to read that you had a positive experience with them. Liverpool is such a vibrant, constant growing city and has so much more to offer, I look forward... More

Birmingham England
Top Contributor
151 reviews 151 reviews
31 hotel reviews
139 helpful votes 139 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We spent Thursday night here, we were visiting Liverpool to see the Lion King show. The hotel is in a nice building. the location is great with everything you need just a few minutes walk away. Rooms: Spotlessly clean and clearly recently decorated. Everything is finished to a very high quality. The bed gave a very good nights sleep. Decent... More

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HeywoodHH, Front Office Manager at Heywood House Hotel, responded to this review

I am delighted to find that overall you were left feeling very impressed with our hotel. I’d like to thank you for the recommendation and I hope that we can welcome you back in the future. More

plymouth
Reviewer
4 reviews 4 reviews
4 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

This was our second stay at this lovely hotel. It is conveniently situated in the heart of the city centre so places like the Albert Docks, Liverpool One shopping centre and the Cavern Quarter are all within walking distance. The staff we met were very friendly, knowledgeable and very pleasant - as are the majority of Liverpudlians! Our room was... More

Was this review helpful? Yes 1
HeywoodHH, Front Office Manager at Heywood House Hotel, responded to this review

I would like to thank you for returning to Heywood House and for your feedback on the hotel. I am happy to read that you found everything from the location, the staff and the services we offer suited to your needs. As a returning guest, I would advise to give our reception team a call for any special offers we... More

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Additional Information about Heywood House Hotel

Address: 11 Fenwick Street, Liverpool L2 7LS, England
Location: United Kingdom > England > Merseyside > Liverpool
Price Range (Based on Average Rates): $
Hotel Class:4 star — Heywood House Hotel 4*
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Amenities

Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style
#5 Luxury Hotel in Liverpool #6 Business Hotel in Liverpool #8 Romantic Hotel in Liverpool #35 Family Hotel in Liverpool
Hotel Class
Official Description (provided by the hotel)
Situated in the heart of Liverpool, the Heywood House Hotel combines original elegance with modern luxury. Carefully restored from what was the first bank in Liverpool, The Heywood House Hotel delicately blends old with new.Since its inauguration in March 2010, the Heywood House Hotel has built up a faithful following of discerning guests to Liverpool. Comfortable Hypnos beds, sumptuous fabrics and invigorating showers ensure you enjoy rest, relaxation and rejuvenation in equal measures! These luxuriously appointed rooms feature complimentary high-speed Internet access, iPod docking stations and all the comforts of sleek, chic and tasteful accommodation. Other in-room facilities include 32-inch flat screen satview TV, workdesk, welcome tray, safe, hairdryer, iron & ironing board. ... more   less 
Number of rooms
35

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