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Heywood House Hotel

#13 of 100 Hotels in Liverpool
Certificate of Excellence
11 Fenwick Street, Liverpool L2 7LS, England
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1 room 1 guest
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Heywood House Hotel
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840 Reviews from our TripAdvisor Community

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Traveler rating
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    258
    66
    11
    11
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (158)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
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English first
  • All months
    (840)
  • Mar-May only
    (214)
  • Jun-Aug only
    (280)
  • Sep-Nov only
    (193)
  • Dec-Feb only
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Birmingham, England, United Kingdom
Level Contributor
28 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Just returned from a weekend in Liverpool. Stayed at the Heywood. It is perfectly located for all the shops, clubs and restaurants. Just a short walk from the Albert Docks and the River Mersey. The rooms are lovely, clean and very comfortable. Hairdryer in the room also an iron and ironing board. No parking at hotel but there is a... More 

Was this review helpful? Yes
HeywoodHH, Front Office Manager at Heywood House Hotel, responded to this review

Dear Guest, Thank you for leaving a review of our hotel. We are delighted that you were pleased with our location to some of Liverpool’s top sights and areas. We are happy to hear our amenities were ideal for you, as well as the quality and comfort of the rooms themselves. Keep an eye on our website for hopefully some... More 

Level Contributor
31 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We stayed here for a single night in a very comfortable, well-presented and clean room with gorgeous window. The hotel is located in the business quarter of Liverpool, and a stone throw away from the waterfront. It's a great location, but it was difficult to find parking.

Was this review helpful? Yes
HeywoodHH, Front Office Manager at Heywood House Hotel, responded to this review

Dear Guest, Thank you for taking the time to post your review, We are happy to hear you had a comfortable stay with us and that the location was ideal for you, We hope we can welcome you to our Hotel again in the near future. More 

Leicester, United Kingdom
Level Contributor
45 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed in a twin room with my daughter overnight. As we were only in Liverpool for 2 days we arrived long before check- in, made straight for the hotel who kindly kept our bags. Our room was lovely, clean & spacious. The bathroom was a good size too. Location is just a 5/10 minute walk to Albert Dock, Liver building... More 

Was this review helpful? Yes
HeywoodHH, Front Office Manager at Heywood House Hotel, responded to this review

Dear Guest, Thank you for your positive review, We are happy to hear you enjoyed your stay with us and that the location was ideal for you, We appreciate your recommendation and look forward to welcoming you and your husband on your next stay with us! More 

Altrincham
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

I can't fault this hotel. Perfect position for everything, rooms were spotless and lovely and the staff (Laura and Jess) were very helpful. I took my daughter to Liverpool for an overnight stay for her 21st and the hotel went the extra mile to decorate the room and put the champagne on ice for us. My daughter was very touched.... More 

Was this review helpful? Yes
HeywoodHH, Front Office Manager at Heywood House Hotel, responded to this review

Dear Diane, Thank you for taking the time to post your lovely review, We are delighted to hear you enjoyed your stay and that we could be a part of making your daughters 21st special! We appreciate the recommendation and hope we can welcome you to our Hotel again on your next trip to Liverpool! More 

Liverpool, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 1 week ago

The staff weren't welcoming or friendly, there was blood on the curtains by the window an more blood on the shower curtain, the room was so dull even the lights provided wouldn't supply the light needed to see properly. Won't be visiting again

Was this review helpful? Yes
HeywoodHH, Front Office Manager at Heywood House Hotel, responded to this review

Dear Guest, Thank you for taking the time to post your review, We are sorry to hear you did not enjoy your stay with us and that there where some issues with your room. We take all of our customers feedback very seriously as this is the only way we can monitor our performance. Please be advised that upon checking... More 

Greater London, United Kingdom
Level Contributor
4 reviews
5 of 5 stars Reviewed 2 weeks ago

Hotel is close to the shops and docks .We stayed in hotel for once night.The room was quite big. Staff was nice and polite. Bed was very comfortable. We will definetly stay in this hotel another time when visit Liverpool

Was this review helpful? Yes
HeywoodHH, Front Office Manager at Heywood House Hotel, responded to this review

Thank you for taking the time to post your positive review, We are delighted to hear you enjoyed your stay with us and that you found our team friendly during your stay, We look forward to welcoming you to our Hotel again in the future. More 

Lymington, England, United Kingdom
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Great place to stay in Liverpool, walking distance to the Docks, Cavern, Museums, bars and restaurants. We came up for the Liverpool v AFC Bournemouth game, but also to spend three days there and explore the city. Nice clean tidy rooms and polite staff. If you need to know anything about Liverpool, see Chris it's like having your own tour... More 

Was this review helpful? Yes
HeywoodHH, Front Office Manager at Heywood House Hotel, responded to this review

Dear Guest, Thank you for taking the time to post your review, We are very pleased to hear you enjoyed your stay with us, We try to offer the best level of service and appreciate this has been noted in our team, I have forwarded your kind comments on regarding one of our night porters who will be delighted to... More 

2 reviews
5 of 5 stars Reviewed 2 weeks ago

Booked this hotel for my fiancee birthday an wasn't disappointed at the slightest. Absolutely amazing hotel, staff were lovely an very helpful. We stayed in room 306 with a balcony, decor is done to a very high standard and it was faultless. If you are looking for hotel in Liverpool look know further, Heywood House is the one. 10/10 guys!!!

Was this review helpful? Yes
HeywoodHH, Front Office Manager at Heywood House Hotel, responded to this review

Dear Guest, Thank you for taking the time to post such a positive review! We appreciate your recommendation and are very happy to hear you enjoyed your time here, We try to offer the best level of service and appreciate this has been noted in our team, We hope to see you at our Hotel again in the future. More 

Newark-on-Trent, United Kingdom
1 review
4 of 5 stars Reviewed 2 weeks ago

We stayed at the Haywood hotel for three nights. The room was clean,pleasant and quiet like the rest of the hotel. The hotel is only small with no dining room or bar. It's well located in quiet street for all the main shops and the docklands erea. The quoted grab and go breakfast is a drink from a machine plus... More 

Was this review helpful? Yes
HeywoodHH, Front Office Manager at Heywood House Hotel, responded to this review

Thank you for taking the time to post your review, We are pleased to hear you enjoyed your stay with us and that you found the hotel peaceful, Keep an eye on our website for news regarding any offers we have with local Restaurants, We hope we can welcome you to our Hotel again in the near future. More 

Hotel Review Summarization

What travelers say

  • Very friendly(6)
  • Great location(5)
  • Really nice(4)
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