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All 100 Liverpool hotels

Hampton by Hilton Liverpool City Centre

3.0 of 5 Hotel   |   7 Hurst Street | Kings Dock Mill, Liverpool L1 8DA, England
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Ranked #29 of 100 Hotels in Liverpool
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed today
Newtons2007 Leominster, United Kingdom
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1,273 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Leominster, United Kingdom
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed today NEW

We arrived on 19th for 2 night stay.the staff were very accommodating as all 3 couples were on different floors but after requesting to all be together the staff changed this so we could all be together.bar staff on arrival weren't the most friendly or welcoming.breakfast was very busy but food being regularly replenished.lovely hotel and would return again!

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Hamilton, United Kingdom
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed yesterday NEW

Arrived and parked in the car park below the Hotel, there is a lift direct too reception & all floors. Our room was ready and we got in early. The room was of a good standard, clean , comfortable, good size toilet area & shower room. Was surprised to find complementary toiletries, hairdryer, iron & ironing board in the room.... More

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uttoxeter
Top Contributor
86 reviews 86 reviews
24 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We have just stayed at this hotel for 2 nights,the staff were very helpful and the breakfast was very good nothing ever ran out it was being refilled all the time,we had room 524 it didnt have much of a view but was very quiet so we had a fantastic nights sleep. All i can say is keep up the... More

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Louise C, Manager at Hampton by Hilton Liverpool City Centre, responded to this review

To Wilkosteph28, Thank you for taking the time to review your recent stay with us. It is a true pleasure to hear you enjoyed your time at our hotel and had a wonderful nights sleep on our Hampton Cloud 9 beds. We look forward to welcoming you back soon. Kind Regards, Louise Cross Deputy General Manager More

Lancashire
Top Contributor
55 reviews 55 reviews
16 hotel reviews
79 helpful votes 79 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We arrived for a two night stay around 12.45pm. The official check in time is 2.00pm but after parking our car, and going to reception, we were able to check in without issue. I will split this review into sections, for ease of reading. Car Park The car park is signposted to behind the hotel - this costs £10 per... More

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James R, Guest Relations Manager at Hampton by Hilton Liverpool City Centre, responded to this review

Thank you for your warming in-depth comments regarding your recent stay with. Guest satisfaction is something we pride ourselves on at the Hampton and I am pleased to read this has been the case during your stay. We look forward to your return. Best Regards James Rushton-Woods Guest Service Manager More

Stoke-on-Trent, United Kingdom
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed 5 days ago NEW

Overall a nice over night stay. The lifts were a bit annoying but nothing major.. and it was far too busy at breakfast time (no free tables!). But as i said, overall a nice stay, clean room, friendly staff and would recommend this hotel for a visit to Liverpool and the Docks.

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MrsChristinaJones, Front Office Manager at Hampton by Hilton Liverpool City Centre, responded to this review

Dear Guest Thank you for taking your time to leave a review regarding your recent stay at the hotel, We are delighted to read of your pleasurable stay. We do apologise for any inconvenience caused to you at breakfast time, our breakfast service is extremely popular and despite the warning to all guests, the majority come down during the last... More

Grantham, United Kingdom
Senior Contributor
34 reviews 34 reviews
22 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed twice recently on business whilst in Liverpool and enjoyed both visits. Location is great, a short walk from Echo Arena and BT Convention Centre and close to Albert Dock for restaurants and attractions. The hotel is modern, spotlessly clean and run by a team of polite, pleasant and enthusiastic staff. Rooms are fresh, with excellent comfy large beds, large... More

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MrsChristinaJones, Front Office Manager at Hampton by Hilton Liverpool City Centre, responded to this review

Dear Guest, Thank you for such a fantastic review, It is warming to read that you enjoyed all aspects of your stay with us. Our prime objective is to ensure that every guest leaves our hotel "Hampton Happy", I am confident this was most certainly the case with your kindself. We wish you a safe return in the near future.... More

Linlithgow
Senior Contributor
24 reviews 24 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

Just returned from a three night stay at this hotel. Other than two lifts which seemed to have minds of their own we enjoyed a great stay. The breakfast (both hot and cold choices) was excellent. Of particular note is the great location - the hotel is very close to the Albert Dock area (a 5 minutes stroll) where you... More

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MrsChristinaJones, Front Office Manager at Hampton by Hilton Liverpool City Centre, responded to this review

Dear Guest, Thankyou for responding with such a wonderful review reflected in the high scores you have given us. It is truly warming to read such positive comments regarding are guests stay as we always aim to provide the very best guest experience. Your comments regarding our lifts have been noted and will be directed to our maintence team. Once... More

Cockermouth
Senior Reviewer
9 reviews 9 reviews
3 of 5 stars Reviewed 1 week ago

Having had a good stay at the Hampton by Hilton Liverpool Airport hotel a while ago I confidently booked a stay at their city centre hotel. The location is very good, there was plenty of secure parking (£10 per night), the staff at reception were very friendly and helpful (especially Helen) and the room was clean, comfortable and spacious. There... More

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MrsChristinaJones, Front Office Manager at Hampton by Hilton Liverpool City Centre, responded to this review

Dear Guest, Thank you for taking time to contact us with your comments and wonderful scores regarding your recent stay at the Hampton by Hilton, Liverpool City Centre. It was a true pleasure for myself and the team to welcome you to the hotel and assist you whilst with us. On reading your review it is warming to note that... More

Chester, United Kingdom
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Got this hotel on a special rate and stayed for one night with my wife and 2-year-old son. Hotel was lovely in terms of decor and facilities and very close to Liverpool One/Albert Dock for shopping/eating etc. Highly recommend it for anyone visiting - especially if on offer!

Review collected in partnership with Hampton

Was this review helpful? Yes
MrsChristinaJones, Front Office Manager at Hampton by Hilton Liverpool City Centre, responded to this review

Dear Guest, Thank you for responding to our questionnaire regarding your recent stay. It is wonderful to read that you thought so highly of our hotel, reflected by the high scores that you have given to us. Our attention to guest satisfaction is something we pride ourselves on at the Hampton by Hilton, Liverpool City Centre . Once again thank... More

Lodo
1 review
5 of 5 stars Reviewed 1 week ago

The staff here were just amazing, they were so helpful and polite. I returned too late for dinner and realised that the 24/7 menu would not suit as I had an abscess and was struggling to eat most things. The gentleman at the bar asked if some bread and butter would be ok and came back very quickly with a... More

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Inita K, Guest Relations Manager at Hampton by Hilton Liverpool City Centre, responded to this review

Dear Guest, On reading your review it is warming to note that our staff, particularly, assisted you with their outstanding customer service. Our attention to guest satisfaction is something we pride ourselves on at the Hampton by Hilton, Liverpool City Centre and your thanks will be directed to our staff. Once again thank you for taking the time to respond... More

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Additional Information about Hampton by Hilton Liverpool City Centre

Address: 7 Hurst Street | Kings Dock Mill, Liverpool L1 8DA, England
Phone Number:
Location: United Kingdom > England > Merseyside > Liverpool
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hampton by Hilton Liverpool City Centre 3*
Number of rooms: 151
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Also Known As:
Hampton By Hilton Liverpool City Centre Hotel Liverpool

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