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Hampton by Hilton Liverpool City Centre

Certificate of Excellence
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7 Hurst Street | Kings Dock Mill, Liverpool L1 8DA, England
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Hampton by Hilton Liverpool City Centre
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Hampton by Hilton Liverpool City Centre
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1,712 Reviews from our TripAdvisor Community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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belfast
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed yesterday NEW

Stayed as a family (2 adults & 2 Children) for 1 night at the end of June. Rooms were spotless and had everything we needed especially air-conditioning. Plenty of towels and complimentary shower gel, shampoo and conditioner in the shower and also hand soap and moisturiser beside the sink. The staff were very friendly and helpful. The breakfast was excellent.... More 

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cumbria
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed yesterday NEW

this hotel has a good location for echo arena also for walking into the city ,the beds are comfortable rooms nice ,both heating and air con nice to have iron and ironing board in the room ..breakfast a bit like being abroad self service lots of ques ,the food was just warm ,no proper food for evening meals just microwave... More 

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Bolton, United Kingdom
Level Contributor
265 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 131 helpful votes
4 of 5 stars Reviewed yesterday NEW

Stayed here on a Saturday night with my wife, when we came to Liverpool to see Jersey Boys at the theatre. There is an underground car park, but access is not easy, as the major building works next door have closed the obvious access road. Check in was straight-forward, but we got in a big queue with a lot of... More 

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Cheltenham, United Kingdom
Level Contributor
5 reviews
5 hotel reviews
4 of 5 stars Reviewed 2 days ago NEW

Excellent location for both the docks & the City centre. Overall, a very nice hotel, comfortable & clean, good size room, friendly staff, decent breakfasts though the one evening meal we ate there was a little disappointing, particularly for my wife who is a vegetarian. We had a 'room with a view' though I think a lot of the views... More 

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Co. Louth
Level Contributor
16 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We stayed here for a girls weekend away in March. the location of the hotel is perfect, right off the dock, only a few minutes walk from the shopping centre & all the main attractions. the hotel itself was lovely, clean, breakfast was good each morning and staff were friendly.

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5 of 5 stars Reviewed 3 days ago NEW

The Hampton by Hilton Is A Great Hotel, It Has The Quality Of A Hilton Hotel, But Won't Cost You The Prices Of The Hilton 500Yards Up The Road, The Staff Are Excellent, Rooms Spotless & Breakfast Great In The Mornings, I Am Returning In July For Another Stay, I Laugh Sometimes When I Read On Here The Things That... More 

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MrsChristinaJones, Front Office Manager at Hampton by Hilton Liverpool City Centre, responded to this review

Hi Paul L What a wonderful review, Thank you so much!! I am thrilled that we met your expectations and provided services and facilities worthy of your recommendation. It was especially rewarding to learn that the team were attentive and helpful and I have shared your positive feedback with them – they are delighted. Also, It is always such a... More 

oldham
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

we stayed just the one night 26/6/15 for which i had booked two rooms from the moment we arrived i was blown away by how friendly and professional the staff at this hotel were .some reviews talk about the building works going on at the side of the hotel ( hardly hotels fault) but a diversion to the carpark and... More 

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MrsChristinaJones, Front Office Manager at Hampton by Hilton Liverpool City Centre, responded to this review

Dear OldhamAndynewton I am thrilled to learn that you enjoyed your stay with us, It was especially rewarding to learn that the team were attentive and helpful and I have shared your positive feedback with them – they are delighted. Thank you for taking the time to post such a marvellous review and for choosing The Hampton By Hilton Liverpool... More 

Bristol, United Kingdom
Level Contributor
25 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This hotel does exactly what it says on the tin. The rooms are clean simple and functional. Service is quick and with a smile. The hotel is close to the Albert Dock and less than ten minutes walk from the city centre. Check in and check out was quick. The bar area is a bit clinical but good for a... More 

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MrsChristinaJones, Front Office Manager at Hampton by Hilton Liverpool City Centre, responded to this review

Dear Mr Steve F, Thank you for taking the time to write a review on your stay, your kind comments about the staff and facilities are most appreciated and I am pleased you found your entire stay most pleasurable. I will be more than happy to share your comments with rest of team as your positive comments will serve as... More 

Newcastle upon Tyne, United Kingdom
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I stayed here for one night on the 19th June with my daughter I arrived in Liverpool around 12 noon and headed to the hotel to see if they had anywhere I could store my luggage until check in time, When I arrived there and enquired about this the man on the reception told me he had a room ready... More 

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MrsChristinaJones, Front Office Manager at Hampton by Hilton Liverpool City Centre, responded to this review

Dear Kellyb2881 What a wonderful review, Thank you so much!. I am thrilled that we met your expectations and provided services and facilities worthy of your recommendation. We could not agree more that our location is excellent for both business and leisure travellers and wherever possible, we do endeavour to provide early check-ins for our guest "whenever possible of course"... More 

Ballymena, United Kingdom
1 review
5 of 5 stars Reviewed 6 days ago NEW

This Hampton is well located for central Liverpool, there is an underground car park that charges about £11 per night, quite expensive but it is secure and it is city centre so worth it I guess for the security alone. Breakfast is the usual limited selection but adequate. If like me you're diabetic the choice is extremely limited as they... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
MrsChristinaJones, Front Office Manager at Hampton by Hilton Liverpool City Centre, responded to this review

Dear James H, Thank you for taking the time to write a review on your stay, your kind comments about the staff and facilities are most appreciated and I am pleased you found your stay most pleasurable. Regarding your breakfast experience, All team members are on hand to listen and assist with any individual requests our guests may have and... More 

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