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All 100 Liverpool hotels

Hilton Liverpool

4.0 of 5 Hotel   |   3 Thomas Steers Way, Liverpool L1 8LW, England (Central Liverpool)
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77%
Ranked #31 of 100 hotels in Liverpool
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 2 days ago
Simon P Liverpool, England, United Kingdom
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1,115 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (244)
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English first
Liverpool, England, United Kingdom
Senior Contributor
23 reviews 23 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Booked this as a treat as were out in Liverpool as it saved us the hassle of getting a taxi home (we live in the city) We've stayed in other Hilton hotels and to be honest, this one doesn't really live up to the rest. It's a lovely new building, and we quite often end our nights in the bar... More

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Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
4 of 5 stars Reviewed 2 days ago NEW

A lovely hotel, situated across the road from the Beatles museum. Very helpful and friendly staff. As is the norm in the UK, don't expect a big room though. Off site parking available at a cost. They have a great executive lounge with wonderful staff.

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Warrington, United Kingdom
Senior Contributor
34 reviews 34 reviews
21 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Visit hilton Liverpool for afternoon tea on a very hot and humid day. It was a pleasant place and staff very welcoming. Surprisingly it was not a sterile hotel atmosphere. There was a bit of character. The afternoon tea was delightful. Nice sandwiches and scrumptious cakes. We seem to have as much tea as we could drink. All staff good... More

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Liverpool, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 days ago NEW

Booked into Hilton Liverpool to see the giants. Hotel is very modern, clean and new as is usually expected of Hilton. Location is superb with immediate access by foot into Liverpool One for shopping and Albert Dock for museums, bars etc. Had a meal in the hotel bar and could not fault the quality (added bonus was that kids ate... More

Review collected in partnership with Hilton Hotels & Resorts

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Whaley Bridge, United Kingdom
Contributor
15 reviews 15 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

Well, as the title suggests we did not have the best start to our family weekend in Liverpool. As we arrived at our original hotel "Hampton by Hilton" (having booked three months ago) for a family weekend to see the Giant Spectacular we were advised that the room we had booked and subsequently confirmed was to small for our party... More

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Steff B, Front Office Manager at Hilton Liverpool, responded to this review

Dear Whaleyfoodie , I am so glad you and your family had an enjoyable weekend with us, and I hope everyone enjoyed the giants! I thank you for taking the time to complete this review, following a negative experience I am very happy to see we turned your visit around for you, and can assure you all feedback for the... More

London
Top Contributor
69 reviews 69 reviews
60 hotel reviews
60 helpful votes 60 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Location is as good as it gets: walking distance to the waterfront, Tate and other museums, Rooms are good, the bar is a nightlife hotspot, the whole place is new, service professional. All in all, an excellent choice to explore Liverpool.

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Steff B, Front Office Manager at Hilton Liverpool, responded to this review

Dear edtealdi, Thank you for taking the time time to complete this review, I am very glad you enjoyed your time with us and in Hilton Liverpool and our city! We look forward to welcoimg you again soon, Steff More

england
Senior Contributor
24 reviews 24 reviews
12 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

First time I had stayed in a Hilton, perhaps I was expecting too much? The entrance is dark and gloomy. trendy but not very welcoming. The reception staff were professional and efficient but not friendly. The location is great opposite the Albert Dock, I was surprised that there is no parking. You have to park in a public car park... More

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Steff B, Front Office Manager at Hilton Liverpool, responded to this review

Dear weekenderEngland , Thank you very much for taking the time to complete this reveiw, and for providing your constructive feedback. I am very sorry that you found your stay dissapointing, and can assure you your feedback regrading car park and internet will be taken on board at the hotel and used toward any potential changes tothis that my happen... More

Berlin, Germany
Top Contributor
64 reviews 64 reviews
64 hotel reviews
41 helpful votes 41 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

The Hilton Liverpool is located between Albert Dock and City Center, right across the water. The location between entertainment, harbour, shopping, restaurants, bars etc could not be better. This is the good part of the hotel, unfortunately we experienced during our stay of two nights that the service is a foreign word in this hotel. Some examples: - when we... More

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Sarah J, Guest Relations Manager at Hilton Liverpool, responded to this review

Dear TDB Berlin, Thank you for your comments regarding your recent stay at the Hilton Liverpool. I am very disappointed by the experience you had at the hotel, and I would like to speak to you in more detail. If you could be so kind to contact me on the email address provided and I will be happy to discuss... More

Liverpool
Top Contributor
79 reviews 79 reviews
22 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Me and my partner booked the Hilton in Liverpool One as base to return to whilst the Giant Spectacular was on, as we wanted to watch the event without he hassle of having to travel to and from the city centre with hordes of people. We arrived half an hour earlier than check in time and went to Reception. This... More

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Sarah J, Guest Relations Manager at Hilton Liverpool, responded to this review

Dear Paulos_C_23, Thank you so much for your detailed feedback regarding your stay here at the Hilton Liverpool. I am so happy that you enjoyed your time here at the hotel, and I hope you had a great night in the Pima Bar. Please accept my apologies for the two issues during your stay; I sincerely hope that this would... More

Beaumaris
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I love to stay here when in Liverpool as it is so convenient for the shopping in Liverpool1. Just watching the people walk past and play with the water features is relaxing in itself. Nice outside drinks this trip which were much appreciated and found the lounge on 7th Floor exceeded expectations. For the fun worth a try.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Sarah J, Guest Relations Manager at Hilton Liverpool, responded to this review

Dear Patricia B, Thank you for taking the time to share your feedback regarding your stay here at the Hilton Liverpool. I hope you had time to have a drink in our Alfresco Area, situated outside of the hotel. I hope we can welcome back to the hotel soon. Kind regards, Sarah Johnson More

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Additional Information about Hilton Liverpool

Address: 3 Thomas Steers Way, Liverpool L1 8LW, England
Phone Number:
Location: United Kingdom > England > Merseyside > Liverpool > Central Liverpool
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hilton Liverpool 4*
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Also Known As:
Hilton Liverpool Hotel Liverpool

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites
Hotel Style
#13 Luxury Hotel in Liverpool #16 Business Hotel in Liverpool #20 Family Hotel in Liverpool #22 Romantic Hotel in Liverpool
Hotel Class
Number of rooms
215

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