I think I live in Hilton hotel properties at times. I don't really, but if I had to do so, I would certainly include this excellent hotel that always makes me feel 'at home' (despite the fact that I live in Texas). The team of staff whose names I now recall are brilliant (Marcus [GM], Bill [Concierge], Executive Lounge staff... More

I recently bought a deal for Liverpool Hilton afternoon tea but after having it I would not recommend to anyone. We were left waiting for nearly 15 minuets before being seated. After telling the lady we were there for afternoon tea,I proceeded to give her my phone with the Wowcher deal details on. The manager then come over an was... More

Very enjoyable stay at the hotel to celebrate our daughters birthday , accommodation excellent with a super bar /lounge area . Hotel staff where also very polite and helpful . Super breakfast on Saturday morning set us up for the day . Hotel is also well situated for Liverpool One shopping and Albert Dock . Parking available in underground Q... More

Having had an operation on my foot at a Liverpool hospital I needed to stay put for a few days before returning to the Isle of Man. We booked the Executive type of room and has access to the lounge. The staff in the lounge were superb, and Natalie and Joanne were exceptional in their levels of customer service. We... More

Arrived at the Hilton after a few long days on the road (well, rail really) on business. After a lot of travel and a poor experience at a hotel in Stockport (with no hot water) this was another world. Reception welcoming, room fresh, clean...shower working (!), standard of fittings in the room and bathroom of a high qualty. Floor to... More

Stayed here with a large group and we were well looked after. Some details could be improved on the conferencing side - hard to find a powerpoint - but all else OK. Evening dinner was nicely set, well served and very good to eat. I shall come here again.

Smart, contemporary hotel on the town side of the main road running around the docks. 15 minutes walk from ACC - windy and rather bleak, but then very convenient for Liverpool One the new hopping and restaurant centre. Executive room standard but very comfortable. The lounge provided good breakfast, snacks, drinks and a place to meet and work.

We stayed here for one night in May. Overall it was a great stay and the hotel is clean, smart and very modern. The location is ideal for shopping and sightseeing as well as enjoying a night out. We ate in the cinema restaurant downstairs (previously the exchange) and the food was nice. The drinks (as is always the case... More

The hotel is well maintained and the staff is friendly and welcoming. The location is perfect for walking to all tourist attractions and convention center. Also, it's a short walk to the Lime st train station. The room was spacious, the bed was comfortable, the desk was tight but had plenty of outlets, and the room and the bathroom had... More