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All 100 Liverpool hotels

Hilton Liverpool

4.0 of 5 Hotel   |   3 Thomas Steers Way, Liverpool L1 8LW, England (Central Liverpool)
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77%
Ranked #31 of 100 Hotels in Liverpool
Certificate of Excellence 2014
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1,190 reviews from our community

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    160
    75
    42
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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1 review
4 of 5 stars Reviewed yesterday NEW via mobile

I have stayed here a few times and always had a pleasent experience. However our room this time was located above where the weekend entertainment obviously was. All could hear till early hours was the beat of the music and loud dj!!! Not expected from a hilton hotel and its not cheap to say. Would think twice about booking here... More

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Worcester, United Kingdom
2 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This was a great hotel, very central for all activities i.e Albert Dock, City centre shops and lots of lovely restaurants. The hotel is very clean and well decorated in both main areas and the rooms themselves. The staff are all so friendly and helpful, nothing is too much trouble. The executive rooms are great and the use of the... More

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Prudhoe
Top Contributor
116 reviews 116 reviews
28 hotel reviews
66 helpful votes 66 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

There were 4 of us staying for a couple of nights in 2 rooms. What I can quite honestly say is that from start to finish everything was fantastic. The service( I'll get onto that in a minute), the rooms, the cleanliness, the breakfasts, the location etc. all brilliant. I have to mention that every staff member we came across... More

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LEEDS, United Kingdom
1 review
4 of 5 stars Reviewed 4 days ago NEW

The hotel is a classic Hilton. Actually it is better than some Hilton Hotels I have seen before. The location is ideal, the staff is helpful. But the food. I did not try the hotel breakfast but I ordered room service two times. Both times the food was cold and bland. They do not cover the plates like other hotels... More

Review collected in partnership with Hilton Hotels & Resorts

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Coventry
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

What a great hotel ! Stayed overnight to celebrate my husband's special birthday. Great location, superb room with a view over Albert Dock and a bed to die for!! Hilton never fails to impress! I would recommend a stay here as close to all you need. Great staff!

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Sarah J, Guest Relations Manager at Hilton Liverpool, responded to this review

Dear Diane P, Thank you for such fantastic feedback regarding the Hilton Liverpool. Please feel free to contact me directly if you need any assistance in the future. Kind regards, Sarah Johnson Sarah.johnson3@hilton.com More

liverpool, United Kingdom
1 review
5 of 5 stars Reviewed 6 days ago NEW

very pleasant stay-staff are professional. friendly and helpful,food was gorgeous,the rooms are beautiful-modern and very clean. only issue I had was the no parking facility, so had to use main car park 5 minutes away and pay just close to £10 to use it. for the cost of the stay in the hotel, I would think that should be included... More

Review collected in partnership with Hilton Hotels & Resorts

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Sarah J, Guest Relations Manager at Hilton Liverpool, responded to this review

Dear Tracey R, Thank you for your constructive feedback regarding your time here at the Hilton Liverpool. I am delighted to see that all the staff was helpful during your stay and I hope that the discounted charge for parking did not hinder your stay at all. Warm regards, Sarah Johnson More

liverpool, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

we came here for my husbands works do so as it was our wedding anniversary this week we decided to kill two birds with one stone and book a room.We checked in at around4.30 and the lovely girl on reception said she has allocated us a corner room with brilliant views and she wasn't wrong we where in room 200... More

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Sarah J, Guest Relations Manager at Hilton Liverpool, responded to this review

Dear Jaqui E, Thank you for choosing the Hilton Liverpool to spend such a special occasion here. I am so pleased that you enjoyed your anniversary, and I sincerely hope that you return to us in the near future. Kind regards, Sarah Johnson More

Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

The Hilton is one of the star hotels at Liverpool given it location. The structure and interior design of the lobby is targeting the younger generation, but still the ambiance is dull and dark due to very poor lighting. May be this is the preference of the younger generation but does look and feel cold. Where the Hilton is a... More

Review collected in partnership with Hilton Hotels & Resorts

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Whitehaven, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We always stay here when we visit Liverpool and it just keeps getting better. Lovely rooms, breakfast, cocktails at the bar and friendly staff who cannot do enough for you. It is located in a great position for shopping, nights out ant the Albert Docks

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Graeme J, Manager at Hilton Liverpool, responded to this review

Good Evening Its great to hear you are regular guests and your experiences of our hotel are so positive. The location continues to be a very popular pojnt with many of our guests. We very much look to welcoming you again very soon Kind Regards Graeme Assistant Nights Manager More

UK
Senior Contributor
47 reviews 47 reviews
29 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 1 week ago

This is our regular hotel when staying in Liverpool. Marvellous location with the shops of Liverpool One to the rear & the bars & restaurants of the Waterfront just across the road. Rooms are a good size as is the bathroom ( one of our towels needed replacing as it was frayed along one side). Lively bar area & there... More

Was this review helpful? Yes
Graeme J, Manager at Hilton Liverpool, responded to this review

Good Evening Many thanks for your positive review. We are happy to hear you are a loyal guest with us at Hilton Liverpool and look forward to seeing you on your next visit Kind Regards Graeme Assistant Nights Manager More

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Additional Information about Hilton Liverpool

Address: 3 Thomas Steers Way, Liverpool L1 8LW, England
Phone Number:
Location: United Kingdom > England > Merseyside > Liverpool > Central Liverpool
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hilton Liverpool 4*
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Also Known As:
Hilton Liverpool Hotel Liverpool

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