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All 100 Liverpool hotels

Hilton Liverpool

4.0 of 5 Hotel   |   3 Thomas Steers Way, Liverpool L1 8LW, England (Central Liverpool)
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77%
Ranked #32 of 100 hotels in Liverpool
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed yesterday
Marius1973 Norge
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1,100 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (237)
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Norge
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed yesterday NEW

The hotel has an excellent location. Close to shopping,Albert docks and Liverpools nightlife. The Executive rooms were spacious and comfortable. The reception area floats into the ground-floor bar, and arriving late on a friday, it was almost impossible to communicate with the receptionist. With our room being on the 7th floor, we were spared some of the noise from the... More

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Abergavenny, United Kingdom
Top Contributor
189 reviews 189 reviews
78 hotel reviews
450 helpful votes 450 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

This Hilton Hotel is very modern and the rooms are a higher standard than older Hilton's. The view of the Albert Dock from the rooms is impressive. A short walk to the city centre with parking across from the hotel.The staff are friendly and helpful.

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Durham, United Kingdom
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

Stayed in June for 2 nights, the hotel is in a perfect location, a few minutes walk from both the Albert Dock and Liverpool One. We stayed in an Executive Room, which was lovely - big room, great bathroom with separate bath and shower! The Executive Suite was great - lovely friendly service and free drinks and canopes! The only... More

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Waterford, Ireland
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Very good, high quality hotel in a great area, with quick and easy walking access to shopping, restaurants, pubs and sights. Spotlessly clean, great staff, good sized rooms with mini bar and large bathroom. Quick, easy and informative check in and out, excellent breakfast with plenty of choice. Plenty of car parking, all in all a Great option if you... More

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Durham, United Kingdom
Senior Contributor
36 reviews 36 reviews
18 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here for work in June, for bed and breakfast. Excellent location, nice facilities, lovely big room and bathroom with a good view. The breakfast was great. No problems really, other than they mixed up the booking and said we had to pay for breakfast but this was resolved on check-out. The only issue was that we ordered a taxi... More

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Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Such a great Service, booked via a 3rd party website so had called to find out a couple of things. Spoke to Jessica and she was very knowledge and having mentioned it was for a birthday pre allocated a room with a view. When arrived a checked in the process was quick and hassle free, and lucky me I was... More

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Sarah J, Guest Relations Manager at Hilton Liverpool, responded to this review

Dear David G, I sincerely hope that you enjoyed the birthday celebrations in Liverpool. I am so pleased to hear all the fantastic comments about Jessica, it is great to hear when her exceptional customer service skills are appreciated. If you need to contact Jessica in the near future, please feel free to contact her directly via email. Jessica.rice@hilton.com Kind... More

Liverpool, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

Great Hotel, right in the heart of Liverpool - great for nightlife, restaurants and shopping! WYeinxec mwhich gave access to Exec Lounge with free drinks prior to our evening out. Enjoyed shopping the next day and contribution to car parking at QPark which is a short walk from hotel. Breakfast was great after a night out - offering a wide... More

Review collected in partnership with Hilton Hotels & Resorts

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Sarah J, Guest Relations Manager at Hilton Liverpool, responded to this review

Dear Samantha C, Thank you for your fantastic feedback regarding your time here at the Hilton Liverpool. I am so pleased that you took at advantage of Liverpool One shopping centre nearby. I sincerely hope that you revisit us soon. Kind regards, Sarah Johnson More

Irving, Texas
Contributor
20 reviews 20 reviews
18 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel is well situation next to a large shopping mall and close to major attractions. Great restaurant that is worth visiting when there. Rooms are standard size for Europe, with well equipped bathroom. Executive lounge is a nice addition - great breakfast as well as evening snacks

Was this review helpful? Yes 1
Sarah J, Guest Relations Manager at Hilton Liverpool, responded to this review

Dear srwemail, Thank you for taking the time to share you experience of the Hilton Liverpool on Trip Advisor. I am so pleased to see that you enjoyed your time here and that you enjoyed your time in the Executive Lounge. Kind regards, Sarah Johnson More

Dallas
Top Contributor
309 reviews 309 reviews
39 hotel reviews
123 helpful votes 123 helpful votes
5 of 5 stars Reviewed 1 week ago

Arrived by train from London was able to check in early - room was spacious, very nice and clean and had a view looking out towards the docks from the side. The hotel is in a perfect location - just behind it is a huge open pedestrian mall with lots of stores and restaurants. Across the street is the UNESCO... More

Was this review helpful? Yes 1
Sarah J, Guest Relations Manager at Hilton Liverpool, responded to this review

Dear nowpacking, I sincerely hope you enjoyed everything Liverpool has to offer when you visited the city. I am so pleased to see that you enjoyed your time at the hotel; please do not hesitate to contact me directly if you need anything in the near future with the Hilton. Kind regards, Sarah Johnson Sarah.johnson3@hilton.com More

Melbourne, Australia
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Me & my partner stayed on Friday night stay for a birthday treat. The hotel staff were really helpful and the room was beautiful. We had A nice view and room very comfortable. Brilliant bar later on at night.

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Sarah J, Guest Relations Manager at Hilton Liverpool, responded to this review

Dear Charlotte4W, Thank you for taking the time to share your experience of your time at the Hilton Liverpool. I am delighted to see that your partner enjoyed his birthday and your time in the city. I look forward to welcoming you back to the hotel soon. Kind regards, Sarah Johnson More

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Additional Information about Hilton Liverpool

Address: 3 Thomas Steers Way, Liverpool L1 8LW, England
Phone Number:
Location: United Kingdom > England > Merseyside > Liverpool > Central Liverpool
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hilton Liverpool 4*
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Also Known As:
Hilton Liverpool Hotel Liverpool

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites
Hotel Style
#13 Luxury Hotel in Liverpool #14 Business Hotel in Liverpool #21 Family Hotel in Liverpool #23 Romantic Hotel in Liverpool
Hotel Class
Number of rooms
215

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