We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 99 Liverpool hotels

Hilton Liverpool

4.0 of 5 Hotel   |   3 Thomas Steers Way, Liverpool L1 8LW, England (Central Liverpool)
Hotel website
Hotel amenities
Special Offer
Save 20% on Weekend Stays
Hilton Liverpool
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Save
You added Hilton Liverpool to your Saves list
Ranked #31 of 99 Hotels in Liverpool
Certificate of Excellence 2014
A recent review
Write a Review

1,380 reviews from our community

Traveler rating
    599
    451
    187
    90
    53
See reviews for
163
568
44
280
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (297)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (1380)
  • Mar-May only
    (276)
  • Jun-Aug only
    (419)
  • Sep-Nov only
    (363)
  • Dec-Feb only
    (322)
All months
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Just returned from afternoon tea with my mum and it was absolutely lovely! As I am quite a fussy eater and gluten intolerant it can be quite difficult when eating out and especially after noon tea. However this wasn't the case here. They were very accommodating! You have unlimited access to soft drinks on your visit which myself and my... More 

Was this review helpful? Yes
Chester, United Kingdom
Senior Contributor
38 reviews 38 reviews
11 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Enjoyed a really nice afternoon tea here. The staff were lovely! The hotel is in a great location, right in the centre of the city and next to Loverpool 1 which is a shopping area with all the usual high street shops. It's opposite the Albert Dock area which is a great tourist attraction and close to the new museum.

Was this review helpful? Yes
Top Contributor
58 reviews 58 reviews
7 hotel reviews
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Very nice hotel in the city centre, breakfast was Lovley and rooms are spacious with an excellent view, the club playground that is attached to the hotel is Also worth a visit, drinks are expensive in both the club and hotel bar but that is expected of the hotel chain

Was this review helpful? Yes
Ahmed A, Front Office Manager at Hilton Liverpool, responded to this review

Dear Rebecca W thank you very much for your positive review, glad you have enjoyed your stay with us at Hilton liverpool. we look forward to welcoming you back in the near future king regards Ahmed Attris More 

Burnham, United Kingdom
Top Contributor
151 reviews 151 reviews
19 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

2 night business trip. Lovely executive room with decent sized bathroom, all pristine, good fluffy towels, wifii fine etc. Bar and restaurant staff on Tuesday night either overstretched or off form. Far too long for two glasses of tine, then one glass of sparlking water in the bar (football was on TV, a co-incidence?), and dinner orders taken promptly, staff... More 

Was this review helpful? Yes
Moscow, Russia
Top Contributor
90 reviews 90 reviews
38 hotel reviews
78 helpful votes 78 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Really. One word describes it - shabby. The room, the bathroom, the carpet in the room - all shabby. Not exactly unclean, but I still expect a little more from Hilton. But not all bad. The location is very nice. The room was spacious (though it was expensive - on the 6th floor, executive something). The view from the room... More 

Was this review helpful? Yes
Manchester, United Kingdom
Contributor
16 reviews 16 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Just had a great stay at this hotel, stayed in an executive room with great views over the Albert dock, Staff were friendly and efficient, Rooms are superb, spotlessly clean, Would definitely recommend this hotel to anyone. Ideally located for both Albert Dock and Liverpool one shopping.

Was this review helpful? Yes 1
Steff B, Front Office Manager at Hilton Liverpool, responded to this review

Dear M_James_12, Thank you very much for taking the time to complete this review, I am very glad you enjoyed your stay and would recommend the hotel. We look forward to welcoming you back in the future, Steff More 

Liverpool, United Kingdom
Contributor
15 reviews 15 reviews
11 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 1 week ago

I recently visited the Hilton in Liverpool for Afternoon tea. I had booked it as a birthday treat for my mum, dad + sister. The staff were very friendly and helpful. The afternoon tea was delicious and we all enjoyed it so much we plan to return again in the near future.

Was this review helpful? Yes
Corinna F, Front Office Manager at Hilton Liverpool, responded to this review

Dear boffchops, Thank you very much for the praising comments on your recent afternoon tea experience at the Hilton Liverpool. I am delighted to hear that we could meet your expectations on this special occasion. I look forward to welcoming you again soon. Kind Regards, Corinna More 

Douglas, County Cork, Ireland
1 review
5 of 5 stars Reviewed 1 week ago

I stayed here with my boyfriend from 9-11th january. We had a fantastic stay. Check in was very fast! Rooms were beautiful and very clean and well presented! Loved the bathroom too! The location is fabulous, rught next to liverpool one. The staff were all very friendly, especially the lady on reception who gave me a pin for my dress!!... More 

Was this review helpful? Yes
Corinna F, Front Office Manager at Hilton Liverpool, responded to this review

Dear Lorna S, Thank you very much for your positive feedback on your recent stay with us. It is a pleasure to read your complimenting comments on our rooms and on the service provided during your time with us. Should you require any assistance with a future booking, please do not hesitate to contact the hotel directly. Kind Regards, Corinna More 

Chippenham, United Kingdom
Contributor
14 reviews 14 reviews
3 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 1 week ago

Perfectly positioned for the Albert Dock and Liverpool One parts of Liverpool with great views. Otherwise it's a Hilton so bland and satisfactory. It was clean and friendly but much of the equipment in the gym was broken. The restaurant was satisfactory but a bit expensive. Breakfast was satisfactory. The room, bathroom and bed were all satisfactory except I found... More 

Was this review helpful? Yes
Corinna F, Front Office Manager at Hilton Liverpool, responded to this review

Dear Alex R, Thank you very much for sharing your thoughts and experiences from your recent stay with us. I am very happy to hear that you found the location of the hotel convenient and were satisfied with the service provided. I look forward to welcoming you again soon. Kind Regards, Corinna More 

leeds
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

The staff were top dollar service excellent breakfast and e x lounge worth the money, close to Liverpool one for shopping and Albert docks across the road, the Liverpool arena five mins walk The red hot buffet good book in advance

Was this review helpful? Yes
Corinna F, Front Office Manager at Hilton Liverpool, responded to this review

Dear graham628, Thank you very much for sharing your thoughts and experiences about your recent stay with us. Your comments about the overall service of the hotel are a pleasure to read and I am glad that you found the location of the hotel convenient. I look forward to welcoming you again soon. Kind Regards, Corinna More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Hilton Liverpool? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hilton Liverpool

Address: 3 Thomas Steers Way, Liverpool L1 8LW, England
Phone Number:
Location: United Kingdom > England > Merseyside > Liverpool > Central Liverpool
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hilton Liverpool 4*
Number of rooms: 215
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton EMEA, Hotels.com, Despegar.com, Agoda, Expedia, Priceline, TripOnline SA, Odigeo and Tingo so you can book your Hilton Liverpool reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Liverpool Hotel Liverpool
Hotel Style:
#14 Luxury Hotel in Liverpool
#15 Business Hotel in Liverpool
#20 Romantic Hotel in Liverpool
#21 Family Hotel in Liverpool

233 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (202)
Viewed
Room/suite (57)
Viewed
Hotel & grounds (33)
Viewed
Bathroom (16)
Viewed
View from room (38)
Viewed
Business center/function rooms (1)
Viewed
Dining (6)
Viewed
Other (51)

Management photos: Courtesy of the property manager

Viewed
All management photos (31)
Viewed
Room/suite (16)
Viewed
Hotel & grounds (5)
Viewed
Dining (4)
Viewed
Bathroom (1)
Viewed
Other (5)
Hotels you might also like...
Check In Check Out
Price Your Stay