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All 95 Liverpool hotels »

Novotel Liverpool

4.0 of 5
40 Hanover St / Gradwell Street, Liverpool L1 4LN, England
Hotel amenities
Novotel Liverpool
Ranked #14 of 95 hotels in Liverpool
4.0 of 5 stars 569 Reviews
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569 reviews from our community

What travelers say about this hotel
  • Albert dock(30)
  • Great location(21)
  • Swimming pool(19)
  • Very clean(18)
  • Friendly and helpful(18)
  • Car park(16)
  • Free internet(11)
  • Modern hotel(10)
  • Rooms are spacious(7)
  • Easy walking distance(5)
Traveler rating
    267
    214
    62
    15
    11
Only show reviews for Family (124) | Couples (201) | Business (77)
Date Rating
Sydney, Australia
Senior Reviewer
10 reviews 10 reviews
Reviews in 10 cities Reviews in 10 cities
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed May 29, 2012 NEW

As a regular guest across the accor chain I am willing to accept some minor variance between hotels of the same brand (Sofitel, Novotel), but the Liverpool Novotel should really be called an Ibis ! On a cold weekend in April the heating was not working (we have now switched off our central A/C system), my room was beaten up... More

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York, United Kingdom
Senior Contributor
21 reviews 21 reviews
Reviews in 12 cities Reviews in 12 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed May 28, 2012 NEW

We have just spend one saturday night in Liverpool Novotel. The room itself is clean and nice. Typical Novotel standard. The aircond in the room in good and refreshing after a long hot summer day. However, the usual amenities such as sewing kits and facial tissue are missing. Requested for the tissue to be refilled but it did not happen... More

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Maurice Abel, General Manager at Novotel Liverpool, responded to this review
May 30, 2012

Dear Tiong15 Thank you very much for taking the time to write a review and I am pleased to hear that you enjoyed your stay. I am sorry that there was noise from outside at night but it is difficult not to have this when you are staying in the city centre. With regards to the sewing kits we do... More

Derry, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed May 24, 2012

We are just back from a lovely stay in Liverpool. Novotel Hotel very central to all shopping, eating venues etc. Staff were very friendly, helpful and efficent. The Chambermaids/Reception/Bar and waiting staff carry out an excellent service and made our stay very enjoyable. Food and service very good. I would recommend this hotel.

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Maurice Abel, General Manager at Novotel Liverpool, responded to this review
May 25, 2012

Dear Phyllis C Thank you so much for taking the time to write a review and I am very pleased to hear that you have enjoyed your stay with us! Thank you for your kind words with regards to the staff and I am confident that they will serve as an encourangement for them to continue their excellent customer service!... More

Isle of Man
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed May 22, 2012 via mobile

Stayed here for one night last week location is great just round the corner from Liverpool one and a 5 min walk to the echo arena if like us you are going to see a concert. Staff were friendly and very helpful and rooms were big and clean

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Maurice Abel, General Manager at Novotel Liverpool, responded to this review
May 25, 2012

Dear heltaylor Thank you for taking the time to write a review and I am very pleased to hear that you have enjoyed your stay with us and the city of Liverpool! We look forward to welcome you back again in the near future! Kind regards, Maurice Abel, General Manager. More

Coventry, United Kingdom
1 review
4 of 5 stars Reviewed May 16, 2012

Stayed here for one night whilst in Liverpool for our friends wedding. Check in was at 2pm. Communication prior to arrival was good. Arrived at hotel and was pleasantly surprised with the excellent location (near to shopping area Liverpool ONE, Bowl street and the docks). Had to park in a Q car park next to hotel which is £14 for... More

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Maurice Abel, General Manager at Novotel Liverpool, responded to this review
May 18, 2012

Dear KezzaMc Thank you so much for taking the time to write a review and I am very pleased that you enjoyed your stay with us! We look forward to welcome you back again soon! Kind regards, Maurice Abel, General Manager. More

Birmingham, United Kingdom
1 review
4 of 5 stars Reviewed May 16, 2012

Our only problem was that we had booked online about 4 months before our stay in Liverpool,when we were booking in the hotel did not seem to know that we had booked a getaway deal with an evening meal on our first night.We told the staff that this was the deal we had booked and showed them a print out... More

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Maurice Abel, General Manager at Novotel Liverpool, responded to this review
May 17, 2012

Dear 100Nightowl Thank you very much for taking the time to write a review and I am sorry to hear that you were let down by the communication with regards to your dinner. Please rest assured that I will follow this up with my staff to avoid any reoccurance. We hope to welcome you back to Novotel Liverpool Centre in... More

Drammen, Norway
Senior Reviewer
8 reviews 8 reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed May 16, 2012
1
person found this review helpful

Me and my son booked a double room for tree nights at the Novotel Hotel. We found the hotel to perfect when it comes to exploring Liverpool. Everything worth visiting is only a few minutes walk from the hotel! Liverpool One, the biggest shopping centre is only 2 minutes away. Liverpool docks only 3 minutes. There's several great dining places,... More

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Maurice Abel, General Manager at Novotel Liverpool, responded to this review
May 17, 2012

Dear capishe Thank you so much for taking the time to write a review and I am very happy to hear that you enjoyed your stay with us! Liverpool is a great city with lots of different things to offer and I am pleased that you enjoyed it! We look forward to welcome you back again in the near future!... More

Knutsford, United Kingdom
Contributor
20 reviews 20 reviews
Reviews in 12 cities Reviews in 12 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed May 15, 2012

I stayed here with numerous friends at the weekend for a wedding (which was at Sefton Park). The hotel is in a great location and easy to find and although it does not have its own car park, the Q Park is right next door and only £14 for 24 hours which I thought was very reasonable. We had a... More

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Maurice Abel, General Manager at Novotel Liverpool, responded to this review
May 16, 2012

Dear JKG84 Thank you very much for taking the time to write a review and I am very pleased to hear that you enjoyed your stay with us! At reception we have vouchers available which will give you a discount of £4.50 in the Qpark next door, I am sorry that you were not offered one! With regards to the... More

Billingshurst
Senior Reviewer
7 reviews 7 reviews
Reviews in 4 cities Reviews in 4 cities
4 of 5 stars Reviewed May 9, 2012

We have stayed at this hotel many times and will continue to do so. The hotel is well situated for all amenities in Liverpool. Parking is easy in the nearby, secure public car park. The rooms are clean and comfortable. The pool is excellent. Breakfast is nicely cooked with a reasonable choice offered. The staff are usually friendly but we... More

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Maurice Abel, General Manager at Novotel Liverpool, responded to this review
May 10, 2012

Dear Annette W Thank you for taking the time to write a review and it is good to hear that you like our hotel. I am sorry to hear that the experience is not always as expected. With regards to the staff not being present at the desk or bar please rest assured that I will talk to the managers... More

East Sussex
1 review
5 of 5 stars Reviewed May 7, 2012

Top class service and accommodation on our weekend Tay at the Novotel in Liverpool. We had a exec room which was a large corner room (632). The room was immaculate, very clean and stylish. The facilities were fantastic, a great shower, coffee machine,, sofa and comfy chair. Breakfast was lovely with an array of choices from cooked English to pastries,... More

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Maurice Abel, General Manager at Novotel Liverpool, responded to this review
May 9, 2012

Dear Janet H Thank you very much for taking the time to write a review and I am very pleased to hear that you enjoyed yoru stay with us! It is very nice to hear that you enjoyed your breakffast and that we were able to provide your husband with a good breakfast also despite his allergies! We look forward... More

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Additional Information about Novotel Liverpool

40 Hanover St / Gradwell Street, Liverpool L1 4LN, England
Price Range: PLN: $$

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