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Novotel Liverpool

4.0 of 5 40 Hanover St / Gradwell Street, Liverpool L1 4LN, England
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Certificate of Excellence 2014
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Novotel Liverpool
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Novotel Liverpool
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1,294 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Coto de Caza, California
Top Contributor
74 reviews 74 reviews
36 hotel reviews
64 helpful votes 64 helpful votes
4 of 5 stars Reviewed yesterday NEW

Our tour company booked this for us. It is a good choice for leisure and business travel. The room was spacious, quiet, clean and comfortable. The large bed was very good. It is within easy reach of the Cathedral and local shopping and dining. Free wifi access is provided. The buffet breakfast was acceptable.

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Redruth, England, United Kingdom
2 reviews
3 of 5 stars Reviewed 2 days ago NEW

Bed was comfy and the room had some nice touches. BUT, it was all a little tired and dated and in need of a revamp. It was good that the room had an iron and ironing board in it but a shame that the iron has to be chained to the board, making it hard to use, and that the... More

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London, United Kingdom
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Booked into Novotel for a couple of nights to be honest when the Hilton was full - I can't believe I'd have done any better in my initial choice. Bright, decent sized rooms with comfy beds, free WiFi and bottled water. I had a problem with my room the first night and staff couldn't have been more helpful in moving... More

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Bundoran, Ireland
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago NEW

Myself and my partner stayed here a while ago and were really dissapointed. When going to the swimming pool you have to go to reception to collect a key. A bit of a nuisance having to go to reception every time you want a swim. Our sheets were changed once in the week that we were there, even though we... More

Was this review helpful? Yes 1
NovotelLiverpoolGM, General Manager at Novotel Liverpool, responded to this review

Dear SorchaRose Thank you for providing a review of your recent stay here with us. I have replied to you directly regarding the issues you have raised. We hope to see you again in the future. Kind Regards Matthew Brett More

Plymouth, United Kingdom
Contributor
12 reviews 12 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Great location nice little gym and pool just a shame the steam room wasnt working but its not really an issue Staff friendly and rooms have all you need its a good hotel for the price and good location would use again

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NovotelLiverpoolGM, General Manager at Novotel Liverpool, responded to this review

Dear Janboy1 Thank you for providing a review of your recent stay here with us. I'm happy to hear that our staff were friendly and you enjoyed our location. We look forward to seeing you again on your next visit to Liverpool. Kind Regards Matthew Brett More

Bisley, United Kingdom
Contributor
12 reviews 12 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I have stayed here on a few occasions when I have needed a twin room and find the hotel, clean and substantial. Staff are usually very friendly. It is reasonably priced and offers fitness facilities as well as food in its restaurant which is also good. There is a car park opposite if you need it and the hotel provides... More

Was this review helpful? Yes 1
NovotelLiverpoolGM, General Manager at Novotel Liverpool, responded to this review

Dear Fleurt123 Thank you for providing a review of your recent stay here with us. I'm happy to hear that our staff are friendly and we are good value for money. I'm glad that you have our enjoyed our fitness suite and the food in the restaurant. We look forward to seeing you again on your next visit to Liverpool.... More

Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed there for one night while attending a family birthday. The hotel was in the perfect location for the city centre, was easy enough to find and offered discounted parking at the multi story across the road. The reception staff where very polite and efficient and the room was spacious and clean with a very comfy bed. There was some... More

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NovotelLiverpoolGM, General Manager at Novotel Liverpool, responded to this review

Dear Col S Thank you for providing a review of your recent stay here with us. I'm happy to hear that you enjoyed our location and that our reception staff were polite and efficient. We look forward to seeing you again soon. Kind Regards Lynsey Kaplansoy More

Cannock, United Kingdom
Contributor
14 reviews 14 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

We stayed here for my friends 60th birthday the hotel is in an excellent position for Albert Dock shopping nightlife restaurants etc comfortable rooms only downside was noise from multi storey car park opposite from around 1am (it was a sat night we stayed) noise went on until around 4am with lots singing shouting from people who had over indulged... More

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NovotelLiverpoolGM, General Manager at Novotel Liverpool, responded to this review

Dear Marie W Thank you for providing a review of your recent stay here with us. I'm happy to hear that you enjoyed our location. I'm sorry there was some noise disturbance. We have internal rooms that might be more suitable for you or rooms situated on a higher floor? We look forward to seeing you on your next trip... More

London, United Kingdom
Senior Contributor
24 reviews 24 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed here for two night whilst attending a conference nearby. The reception staff are very engaging and welcoming; check-in was very straight forward. I had a good size double room which also had a settee/sofa bed; the room and bathroom was clean. The breakfast area was well laid out and you got the usual self-service choice of cooked or continental... More

Was this review helpful? Yes
NovotelLiverpoolGM, General Manager at Novotel Liverpool, responded to this review

Dear MissyGDLS Thank you for providing a review of your recent stay here with us. I'm happy to hear that our reception staff were welcoming and you enjoyed our nice modern hotel and our location. We look forward to seeing you on your next trip to Liverpool. Kind Regards Matthew Brett More

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Additional Information about Novotel Liverpool

Address: 40 Hanover St / Gradwell Street, Liverpool L1 4LN, England
Phone Number:
Location: United Kingdom > England > Merseyside > Liverpool
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Novotel Liverpool 4*
Number of rooms: 209
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Also Known As:
Novotel Liverpool Hotel Liverpool

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