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All 100 Liverpool hotels

Novotel Liverpool

4.0 of 5 Hotel   |   40 Hanover St / Gradwell Street, Liverpool L1 4LN, England
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Ranked #29 of 100 Hotels in Liverpool
Certificate of Excellence 2014
GreenLeadersSilver level
A recent review
4 of 5 stars reviewed 2 days ago
Col S
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1,287 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Stayed there for one night while attending a family birthday. The hotel was in the perfect location for the city centre, was easy enough to find and offered discounted parking at the multi story across the road. The reception staff where very polite and efficient and the room was spacious and clean with a very comfy bed. There was some... More

Was this review helpful? Yes
NovotelLiverpoolGM, General Manager at Novotel Liverpool, responded to this review

Dear Col S Thank you for providing a review of your recent stay here with us. I'm happy to hear that you enjoyed our location and that our reception staff were polite and efficient. We look forward to seeing you again soon. Kind Regards Lynsey Kaplansoy More

Cannock, United Kingdom
Contributor
13 reviews 13 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

We stayed here for my friends 60th birthday the hotel is in an excellent position for Albert Dock shopping nightlife restaurants etc comfortable rooms only downside was noise from multi storey car park opposite from around 1am (it was a sat night we stayed) noise went on until around 4am with lots singing shouting from people who had over indulged... More

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NovotelLiverpoolGM, General Manager at Novotel Liverpool, responded to this review

Dear Marie W Thank you for providing a review of your recent stay here with us. I'm happy to hear that you enjoyed our location. I'm sorry there was some noise disturbance. We have internal rooms that might be more suitable for you or rooms situated on a higher floor? We look forward to seeing you on your next trip... More

London, United Kingdom
Contributor
17 reviews 17 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Stayed here for two night whilst attending a conference nearby. The reception staff are very engaging and welcoming; check-in was very straight forward. I had a good size double room which also had a settee/sofa bed; the room and bathroom was clean. The breakfast area was well laid out and you got the usual self-service choice of cooked or continental... More

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NovotelLiverpoolGM, General Manager at Novotel Liverpool, responded to this review

Dear MissyGDLS Thank you for providing a review of your recent stay here with us. I'm happy to hear that our reception staff were welcoming and you enjoyed our nice modern hotel and our location. We look forward to seeing you on your next trip to Liverpool. Kind Regards Matthew Brett More

Newcastle upon Tyne, United Kingdom
1 review
1 of 5 stars Reviewed 1 week ago

I stopped at the hotel on Sat the 20th of September the room stunk of smoke and we complained to the receptionist who was very polite and she said that she will have the room sprayed, we went out for a meal and when we returned to our room you could still smell the smoke, there was a big stain... More

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NovotelLiverpoolGM, General Manager at Novotel Liverpool, responded to this review

Dear johndowney2014 Thank you for providing a review of your recent stay. I will take the time to reply to you directly. In the meantime please accept my sincere apologies for the issues you encountered during your stay. Please be assured it is not our usual standard that we offer. Kind Regards Matthew Brett More

Perth, Australia
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

I was a walk-up about 6pm one evening after hiking through the countryside so was looking for a comfort boost and good night's sleep. I got all that and more - and the staff were all genuinely friendly and helpful. My room was large and high spec, large TV, big bath, fast wifi, hotel is close to everything. Full marks.

Was this review helpful? Yes 1
NovotelLiverpoolGM, General Manager at Novotel Liverpool, responded to this review

Dear davidgryguc Thank you for providing a review of your recent stay here with us. I'm very happy to hear that had had a good nights sleep and that our staff were friendly and helpful. We look forward to seeing you again soon. Kind Regards Matthew Brett More

Southport, United Kingdom
Contributor
19 reviews 19 reviews
10 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed at the hotel on a Saturday night as part of a large group of 30 to 50 somethings on a stag do. Spent very little time at the hotel but what time we did was a good experience, with no real negatives that come to mind. Below are some main points I wanted to make: Price : Expensive as... More

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NovotelLiverpoolGM, General Manager at Novotel Liverpool, responded to this review

Dear petejonno Thank you for providing a review of your recent stay here with us. I'm happy to hear that you enjoyed your stay. Im delighted that our staff were very friendly and that you felt you received good value for money. We look forward to seeing you on your next visit to Liverpool. Kind Regards Matthew Brett More

Edinburgh, United Kingdom
Senior Reviewer
8 reviews 8 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed in this hotel and were allocated a room on the 9th floor above Campbell St. On arrival the staff ( Liam & Judith) were first class, helpful & friendly. The bar and restuarant staff were also helpful and friendly The leisure facilities are excellent as is the location of the hotel which is spotless . The down side... More

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NovotelLiverpoolGM, General Manager at Novotel Liverpool, responded to this review

Dear John O Thank you for providing a review of your recent stay here with us. I'm happy to hear that our staff were helpful and friendly. I'm sorry there was some street noise that affected your stay. We have internal rooms in the hotel which might be more suitable for your next stay? We look forward to seeing you... More

Manchester, England, United Kingdom
Senior Contributor
46 reviews 46 reviews
10 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Lovely hotel, Very comfy beds, nice big TV on the wall, air con. Nice hot shower, great view, great staff. Pricey bar... Loved it will deffo go back. cold swimming pool though :-( Burrgghhh Restaurant is lovely :-)

Was this review helpful? Yes
NovotelLiverpoolGM, General Manager at Novotel Liverpool, responded to this review

Dear Melanie Q Thank you for providing a review of your recent stay here with us. I'm happy to hear that your bed was nice and comfy and our staff were great. We look forward to seeing you again soon. Kind Regards Matthew Brett More

Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Half way through our tour we find ourselves at the Novotel in Liverpool. It's a modern hotel. Smallish room with 2 twin beds. Helpful staff. Clean rooms. Nice bar. Hotel is walking distance to shopping and restaurants. Can't speak to the price as it's included in our tour.

Was this review helpful? Yes
NovotelLiverpoolGM, General Manager at Novotel Liverpool, responded to this review

Dear Cherylb01 Thank you for providing a review of your recent stay here with us. I'm happy to hear that our staff were helpful and you enjoyed our location. We look forward to seeing you on your next visit to Liverpool. Kind Regards Matthew Brett More

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Additional Information about Novotel Liverpool

Address: 40 Hanover St / Gradwell Street, Liverpool L1 4LN, England
Phone Number:
Location: United Kingdom > England > Merseyside > Liverpool
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Novotel Liverpool 4*
Number of rooms: 209
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Also Known As:
Novotel Liverpool Hotel Liverpool

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