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Novotel Liverpool

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40 Hanover St / Gradwell Street, Liverpool L1 4LN, England
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Novotel Liverpool
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Novotel Liverpool
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1,469 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Blackburn, United Kingdom
Senior Reviewer
7 reviews 7 reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed today NEW

Booked a Saturday night stay at Novotel as it was close to Albert Dock and Liverpool One. Was a slight language barrier whilst booking on the phone but eventually managed to book the room we wanted. We booked an executive room which was lovely, very modern in design and all mod cons including fridge, coffee maker, hairdryer and safe. The... More 

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Milton Keynes, United Kingdom
Contributor
12 reviews 12 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

We arrived in Liverpool for my friend's special birthday. The Novotel looked good online so we decided to book it. It was conveniently located for all the attractions with pleasant staff. The rooms were large and spacious. The beds were very comfortable. The only problem we had was the cooling system is not effective which resulted in a below average... More 

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NovotelLiverpoolGM, Manager at Novotel Liverpool, responded to this review

Dear English P, We very much appreciate your comments regarding your stay at the Novotel Liverpool Centre, however i noticed your additional comments. Please do accept my sincere apologies that the temperature of the room did not balance to a comfortable temperature for you during your stay. I fully understand that the control and balance of the guest room heating... More 

Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

We stayed here in April, I've never been to Liverpool and looking forward to going back. Hotel was a little tricky to find. Ncp carp ark next door. For a big hotel it was lovely and quiet at night. The children loved the pool and the husband the gym. Hotel very clean and had the best selection at breakfast that... More 

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NovotelLiverpoolGM, General Manager at Novotel Liverpool, responded to this review

Dear English P Thank you for providing a review of your recent stay here with us. I'm happy to hear that we had a great selection at breakfast for you and that our staff were friendly and helpful. We look forward to seeing you again on your next visit to Liverpool. Kind Regards Matthew Brett More 

Herefordshire
Senior Contributor
41 reviews 41 reviews
27 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We stayed here last Friday night having stayed previously a few months ago. I had requested a high floor with a river/dock view and that is exactly what we got. Efficient and friendly staff at check in, excellent views, comfortable room and great location. At £75.00 on the deal we go also excellent value. Will definitely stay again.

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NovotelLiverpoolGM, General Manager at Novotel Liverpool, responded to this review

Dear HerefordshireGoose Thank you for providing a review of your recent stay here with us. I'm happy to hear that we were able to allocate you a room as per your requests and that our staff on check in were efficient and friendly. We look forward to seeing you again on your next visit to Liverpool. Kind Regards Matthew Brett More 

Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

The hotel is perfectly situated in Liverpool just a five minute walk to the docks and Liverpool one shopping centre and 10 minute walk to the fantastic cavern quarter. The room was spacious, clean and very comfortable and all the staff we met from the daytime receptionists to the evening security(who even supplied extra tea bags) were very helpful and... More 

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NovotelLiverpoolGM, General Manager at Novotel Liverpool, responded to this review

Dear Joronnie Thank you for providing a review of your recent stay here with us. I'm happy to hear that your room was very comfortable and that our staff were very helpful and informative. We look forward to seeing you again on your next visit to Liverpool. Kind Regards Matthew Brett More 

scotland
Senior Contributor
36 reviews 36 reviews
24 hotel reviews
29 helpful votes 29 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

I would rate the twin room less marks than a Premier Inn room. Apart from a radio and 2 bottles gel in bathroom, it was basic to say the least. And as for the single beds !!!! Put it this way, the size of them would just about suit a child and that's it. Very very narrow. Breakfast was ok.... More 

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NovotelLiverpoolGM, General Manager at Novotel Liverpool, responded to this review

Dear Tam H Thank you for providing a review of your recent stay here with us. I have replied to you directly and I look forward to hearing from you. Kind Regards Matthew Brett More 

Hednesford, United Kingdom
Top Contributor
58 reviews 58 reviews
18 hotel reviews
80 helpful votes 80 helpful votes
4 of 5 stars Reviewed 1 week ago

Just returned from weekend break at Novotel in the vibrant city of Liverpool. Rooms spacious, modern and all facilities including flatscreen TV, comfy bed, excellent lighting, toiletries and hairdryer provided, separate loo. Included in our break was a light dinner - choices of starters being soup, salads and cold meats - mains included chilli, pasta, roasties, gammon and fish -... More 

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NovotelLiverpoolGM, General Manager at Novotel Liverpool, responded to this review

Dear Anita H Thank you for your detailed review of your recent stay here with us. I'm happy to hear that you enjoyed the pleasant layout of the dining area and much of the food we had to offer. I'm glad that out staff were helpful and polite. We look forward to seeing you again on your next visit to... More 

armagh northern ireland
Top Contributor
223 reviews 223 reviews
125 hotel reviews
114 helpful votes 114 helpful votes
4 of 5 stars Reviewed 1 week ago

a group of 17 friends stayed here whilst attending the grand national . rooms were clean breakfast was good and staff were friendly . the hotel seems to be quite new and location for the city centre was excellent .

Was this review helpful? Yes
NovotelLiverpoolGM, General Manager at Novotel Liverpool, responded to this review

Dear armagh222 Thank you for providing a review of your recent stay here with us. I'm happy to hear that breakfast was good and the staff were very friendly. We look forward to seeing you again on your next visit to Liverpool. Kind Regards Matthew Brett More 

mbro
Senior Contributor
27 reviews 27 reviews
19 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Had a fantastic 1 night stay at this hotel with my children 5 minutes walk from Lime St Station. Ideal location for getting around the city. Check in very quick, located a room on the 10th floor with amazing views of the Albert Dock area. Room spotless, beds lovely & comfortable. A great shower over the bath. No problems with... More 

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NovotelLiverpoolGM, General Manager at Novotel Liverpool, responded to this review

Dear borojules Thank you for providing a review of your recent stay here with us. I'm happy to hear that you enjoyed the view from your room and that your bed was lovely and comfortable. I'm pleased that you managed to enjoy the pool on your first day and that breakfast was delicious. We look forward to seeing you again... More 

Scarborough, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

A fantastic hotel and an excellent location close to Albert Dock and Liverpool one. My grand children enjoyed the pool. The bar was very welcoming and child friendly . The room was very clean the bed was very comfortable. All the staff I spoke to were very friendly. Will defiantly be visiting again.

Was this review helpful? Yes
NovotelLiverpoolGM, General Manager at Novotel Liverpool, responded to this review

Dear Lynn J Thank you for providing a review of your recent stay here with us. I'm happy to hear that you enjoyed our location and that your grandchildren enjoyed the pool. It's great to hear that your bed was very comfortable and that our staff were very friendly. We look forward to seeing you on your next visit to... More 

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