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Novotel Liverpool

4.0 of 5 40 Hanover St / Gradwell Street, Liverpool L1 4LN, England
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Novotel Liverpool
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Novotel Liverpool
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1,342 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Cheshire, United Kingdom
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

set right in the heart of Liverpool,close to shops & nightlife. From the moment we arrived til we left the staff were very polite, friendly & helpful. The room was spacious & very comfortable with ensuite bathroom & separate toilet. The blackout curtains did an excellent job after a night out & although so close to the shops & nightlife... More

Was this review helpful? Yes 1
NovotelLiverpoolGM, General Manager at Novotel Liverpool, responded to this review

Dear Ziggy2009 Thank you for providing a review of your recent stay here with us. I'm happy to hear that our staff were polite, friendly and helpful. I'm glad that your room was quiet so that you could get a good nights sleep. We look forward to seeing you again on your next visit to Liverpool. Kind Regards Matthew Brett More

lytham st annes
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

I have had the pleasure of staying in this property for the last 3 months. It's a clean and modern hotel in a good location for all the delights that Liverpool city centre has to offer. Having stopped in most of the equivalent hotels in the city i quickly came to realise this hotel is in a league of its... More

Was this review helpful? Yes
NovotelLiverpoolGM, General Manager at Novotel Liverpool, responded to this review

Dear sailorguyuk Thank you for providing a review of your recent stay here with us. It was wonderful to read that that your stay has been enhanced by all of our members of staff. I'm glad that you feel the hotel makes a perfect base to stay. We hope to see you again in the future. Kind Regards Matthew Brett More

Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

Great hotel in the center of Liverpool. Check in available from 2pm and check out not till 12.00 which is very good. Lovely executive room and great staff. Parking next door with discounted parking. Had dinner in the restaurant, good menu and service.

Was this review helpful? Yes
NovotelLiverpoolGM, General Manager at Novotel Liverpool, responded to this review

Dear Teejay503 Thank you for providing a review of your recent stay here with us. I'm happy to hear that you enjoyed our location, that your room was lovely and that our staff were great. I'm also pleased that you enjoyed dinner here with us and that the service was good. We look forward to seeing you on your next... More

Stoke on Trent
Top Contributor
70 reviews 70 reviews
20 hotel reviews
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Right by the shopping area, and close to the Bierkeller. The Hub is just down road and I recommend most highly. Very, very clean hotel throughout and really friendly staff. Massive bed, always a plus and I needed it Saturday as I was shattered. Great choice at breakfast, although I'm strictly a continental guy in that regard. Perfect hotel for... More

Was this review helpful? Yes
NovotelLiverpoolGM, General Manager at Novotel Liverpool, responded to this review

Dear Ian C Thank you for providing a review of your recent stay here with us. I'm happy to hear that you felt the hotel was very clean and that our staff were really friendly. We look forward to seeing you on your next visit to Liverpool. Kind Regards Matthew Brett More

Birmingham, United Kingdom
1 review
2 of 5 stars Reviewed 4 days ago NEW

We arrived at the hotel around 4pm and checked in with no problems. After reading the reviews on tripadvisor our expectations where high. Unfortunately when we got to our room there was no remote control for our TV so we called to reception and let them know they sent a remote up to the the room which did not works... More

Was this review helpful? Yes
NovotelLiverpoolGM, General Manager at Novotel Liverpool, responded to this review

Dear DeanMills1970 Thank you for letting me know about the series of unfortunate incidents which occured during your stay. I wil investigate with the departments invloved and respond to you directly. Kind Regards Matthew Brett More

Oslo, Norway
Senior Contributor
23 reviews 23 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This hotel is central, close to shopping, Albert dock and bus station. Bus station gives you nice transport to Anfield. Welcoming lobby, nice rooms with all you need(tv channels and coffee or tea possibilities) We had our room with view to the main street. No noise that kept me awake even if the street is busy. Breakfast was good. A... More

Was this review helpful? Yes
NovotelLiverpoolGM, General Manager at Novotel Liverpool, responded to this review

Dear JonB1964 Thank you for providing a review of your recent stay here with us. I'm happy to hear that you enjoyed our location. I'm also glad to hear that you enjoyed our breakfast and that ur staff were welcoming. We look forward to seeing you on your next visit to Liverpool. Kind Regards Matthew Brett More

Chester, United Kingdom
Contributor
15 reviews 15 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Fantastic location , close to the shops & Albert Dock , our room was really clean with comfy beds which gave us a fab nights sleep ! We had breakfast in our room which was excellent , all the staff we encountered were friendly , efficient & polite , I would not hesitate in recommending this hotel & look forward... More

Was this review helpful? Yes
NovotelLiverpoolGM, General Manager at Novotel Liverpool, responded to this review

Dear Alison B Thank you for providing a review of your recent stay here with us. I'm very happy to hear that you enjoyed our location and you had a great nights sleep in our comfy beds. I'm also pleased that breakfast in your room was excellent. We look forward to seeing you on your next trip to Liverpool. Kind... More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I treated my daughter and grandson to an early Christmas shopping trip to Liverpool and booked this hotel for its location. We had a wonderful stay, we were 5 minutes walk FROM Liverpool One shopping centre. The hotel is perfectly presented, the staff were so friendly and helpful. The room was of the highest standard with a double bed and... More

Was this review helpful? Yes 1
NovotelLiverpoolGM, General Manager at Novotel Liverpool, responded to this review

Dear Susan G Thank you for providing a review of your recent stay here with us. I'm so glad you enjoyed your stay whilst spending some time Christmas shopping. I'm happy to hear that you enjoyed our location and that our staff were friendly and helpful. We look forward to seeing you on your next visit to Liverpool. Kind Regards... More

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Additional Information about Novotel Liverpool

Address: 40 Hanover St / Gradwell Street, Liverpool L1 4LN, England
Phone Number:
Location: United Kingdom > England > Merseyside > Liverpool
Price Range (Based on Average Rates): $
Hotel Class:4 star — Novotel Liverpool 4*
Number of rooms: 209
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Also Known As:
Novotel Liverpool Hotel Liverpool

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