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All 99 Liverpool hotels

Novotel Liverpool

4.0 of 5 Hotel   |   40 Hanover St / Gradwell Street, Liverpool L1 4LN, England
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84%
Ranked #24 of 99 hotels in Liverpool
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed yesterday
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1,145 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

Stayed here a few times with my son to go see the mighty blues. Always pleasant. The rooms are clean and modern, the staff are friendly and there are some great views of Liverpool from the rooms in the top of the building. Not the cheapest, but worth it.

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Manchester, United Kingdom
1 review
5 of 5 stars Reviewed 3 days ago NEW

This hotel was excellent, I have stayed there with my daughter four times. The rooms are exceptional for hygiene, the staff are very helpful. They have a good selection of food and drink. With this hotel being in the the perfect spot for shops and other places to visit i would highly recommend it.

Review collected in partnership with Accorhotels.com

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NovotelLiverpoolGM, Manager at Novotel Liverpool, responded to this review

Dear Lorna N, Thank you for providing a review of your stay with us at Novotel Liverpool. I'm delighted to hear that you enjoyed your stay with us, and found our staff helpful. We look forward to welcoming you back again on your next visit to Liverpool. Kind Regards, Matthew Brett More

Oslo, Norway
Senior Contributor
34 reviews 34 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This hotel is very Nice. Short distance to everything you need, and Liverpool One is just around the corner. Breakfast is very good, and a small swimmingpool can also be used. If you are in town for football, I would always use this hotel!

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NovotelLiverpoolGM, General Manager at Novotel Liverpool, responded to this review

Dear Magnus B, Thank you for taking the time to provide a review of your recent stay with us at Novotel Liverpool. I'm glad to heard that you enjoyed staying with us, and also that you enjoyed your breakfast and our leisure facilities. We look forward to welcoming you back on your next visit to Liverpool. Kind Regards, Matthew Brett... More

London
Senior Contributor
48 reviews 48 reviews
36 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

The hotel is in a brilliant location, has excellent reception staff and great clean rooms. If you're looking for a central hotel it's a great choice. One drawback from my stay: I was at the back of the hotel and it's very noisy at night. Both nights of my stay there was a waste collection that woke me up with... More

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NovotelLiverpoolGM, General Manager at Novotel Liverpool, responded to this review

Dear Trainers 1 Thank you for providing a review of your recent stay here with us. I'm so glad to hear you enjoyed our location and that our reception staff were excellent. Please give us a call before your next stay and we will be able to locate you in a different part of the hotel. Kind Regards Matthew Brett More

Lithuania
Contributor
15 reviews 15 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Location is simply excellent - close to the center, tourist attractions, shopping mall, Liverpool One bus station. Swimming pool. Friendly and helpful staff. Some inconveniences should be mentioned too: the room is small, from my experience with similar level hotels expected there would be more space; separate toilet with no hand basin and its light switch is outside; there is... More

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NovotelLiverpoolGM, General Manager at Novotel Liverpool, responded to this review

Dear Aleksandr S Thank you for providing a review of your recent stay here with us. I'm glad that you enjoyed our excellent location and I am happy to hear that our staff are friendly and helpful. Thank you for mentioning the issues you had experienced. Feedback of all kinds is very useful and we are constantly making improvements. We... More

England
Top Contributor
84 reviews 84 reviews
47 hotel reviews
51 helpful votes 51 helpful votes
3 of 5 stars Reviewed 6 days ago NEW via mobile

We stayed here for 2 nights. Hotel was chosen due to its good location and also has a pool. It is about 10 minutes walk from Liverpool Lime Station and 5 minutes from the central station. Hotel was easy to find. Hotel is located close to Liverpool One and a 5 minute walk from the docks. Plenty of hotels within... More

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NovotelLiverpoolGM, General Manager at Novotel Liverpool, responded to this review

Dear Jonnym_7 Thank you for providing a detailed review of your recent stay here with us. I'm disappointed to hear about your negative experiences and I'd really like to discuss it in more detail if you have the time? My number is 0151 702 5100 and my email address is h6495-GM@accor.com Please feel free to contact me. I will be... More

Amsterdam, The Netherlands
Senior Contributor
26 reviews 26 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago

I've stayed here several times and think it's a good hotel. Check-in is usually quick and easy. The rooms are clean, modern and comfortable. Free wifi is available. In the 'basement', there's a nice gym, pool and sauna/steam room area. It's a good size, and isn't usually very busy, so a relaxing place to go. The breakfast has the usual... More

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NovotelLiverpoolGM, General Manager at Novotel Liverpool, responded to this review

Dear Anexpatwifeytalks Thank you for providing a review of your recent stay here with us. I'm always glad to see that past guests have returned. I'm glad that you enjoyed many aspects of your stay. We look forward to seeing you on your next visit to Liverpool. Kind Regards Matthew Brett More

Lincoln, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

We had an overnight stay (Friday) on 11th of April booked online it wss £56. It was lovely. My friend and I shared a twin room. There was plenty of space and the beds were comfy. There was tea and coffee a small fridge (minibar) and a safe. The wardrobe was a good size but was a bit short on... More

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NovotelLiverpoolGM, General Manager at Novotel Liverpool, responded to this review

Dear 1bigspender Thank you for reviewing your recent stay here with us. I'm glad that you enjoyed so many aspects of the hotel from your room to breakfast and the service received. It's great to hear that our staff were friendly and curteous. We look forward to seeing you again soon Kind Regards Matthew Brett More

london
Top Contributor
111 reviews 111 reviews
25 hotel reviews
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed 1 week ago

Easy 10mn walk down from Lime Street train station , this Novotel is the perfect location for a city break. Everything is within 5-15 walking distance from the Albert Docks at the bottom of the street to Liverpool Cathedral on the hill. 5 mn to the pedestrian shopping streets of Liverpool 1. Special price for 2 nights on offer which... More

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NovotelLiverpoolGM, General Manager at Novotel Liverpool, responded to this review

Dear sierraB Thank you for providing a detailed feedback for your recent stay here with us. I'm glad that you found the deal you booked good value for money and we were well located in Liverpool city centre. I will pass on the other comments to the Food and Beverage dept as it's not our usual standard of service and... More

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Additional Information about Novotel Liverpool

Also Known As:
Novotel Liverpool Hotel
Novotel Liverpool Hotel Liverpool
Address: 40 Hanover St / Gradwell Street, Liverpool L1 4LN, England
Phone Number:
Location: United Kingdom > England > Merseyside > Liverpool
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#10 Luxury Hotel in Liverpool
#17 Family Hotel in Liverpool
#20 Business Hotel in Liverpool
#22 Romantic Hotel in Liverpool
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Novotel Liverpool 4*
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