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Novotel Liverpool

4.0 of 5 40 Hanover St / Gradwell Street, Liverpool L1 4LN, England
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Certificate of Excellence 2014
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Novotel Liverpool
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Novotel Liverpool
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1,360 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Shannon, Ireland
Contributor
14 reviews 14 reviews
10 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 1 week ago

stayed for one night. Was very late arriving but reception was fine and efficient. Did not have any drinks or food. My rating is based entirely on the room which was very average and the bed was a double and only just,certainly not a Queen or King size. Shower was ok, separate toilet which gave the room an unusual layout.... More 

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St Helens, United Kingdom
2 reviews
5 of 5 stars Reviewed 1 week ago

This is a fantastic hotel . Arrived to find I was guest of the day with a personal letter from the manager. My room was superb with every facility i would need . Breakfast also excellent as werw the staff. Will definately stay again. Don Whittaker St. Helens

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Shrewsbury, United Kingdom
Contributor
19 reviews 19 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

Just returned from a two night stay at the Novotel, this is the second time that we have stayed at the hotel and we would recommend it to other travellers. It is in a great location, only five minutes to the Albert Docks area and close to all of the shops and restaurants. Staff are very friendly and helpful, our... More 

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Bradford, United Kingdom
Contributor
11 reviews 11 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

Booked this hotel as we were visiting a club nearby. The check in was handled with friendly and helpful staff. The room was clean, modern and very quiet even though we had a room at the front overlooking the road! The breakfast was excellent with something for every one. Unlike many hotels these days the checkout is at 12 giving... More 

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Douglas, United Kingdom
Senior Contributor
32 reviews 32 reviews
11 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 1 week ago

First stay at a 'Novotel' and was impressed with it's modern feel. The location is fantastic for shopping as the hotel is literally round the corner from Liverpool One and the Christmas entertainment for children. The bar area was up-to-date and relaxing. Breakfast was enjoyable. Would definitely stay here again.

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Chester
Top Contributor
97 reviews 97 reviews
50 hotel reviews
74 helpful votes 74 helpful votes
3 of 5 stars Reviewed 1 week ago

Had a good stay, reception was efficient and the bar wasn't over priced. Nice atmosphere and rooms were spacious and clean. The only issue was the amazingly small beds, we had room 214 and our friends in 212, the beds in our friends room were larger singles where ours were tiny little beds?? Just couldn't work it out why they... More 

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NovotelLiverpoolGM, General Manager at Novotel Liverpool, responded to this review

Dear RickChester Thank you for providing a review of your recent stay here with us. I'm happy to hear that our rooms were spacious and clean. We do have some rooms with smaller single beds. If you wish to be in a different room please let us know your preference and we'll arrange it for you. We hope to see... More 

Carrick-on-Shannon, Ireland
Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

This was my 2nd stay in the Novotel Liverpool. This time I was with my 8 year old son for a Liverpool match. The 2 main reasons for picking this hotel was location and facilities, namely the pool. When I stayed here in April, the pool was closed for emergency maintenance. This time, I had decided to pay the extra... More 

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NovotelLiverpoolGM, General Manager at Novotel Liverpool, responded to this review

Dear AnotherVision Thank you for providing a review of your stay here with us in September. As you are aware we had issues with our pool earlier in the year. These issues have since been resolved with a new boiler system. We'd love it if you returned to make use of our facilities. Please get in touch with me directly... More 

Emirate of Dubai, United Arab Emirates
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Well although for one night everything was perfect! staff extremely polite and accommodating to my requests. After a long journey i felt nothing but welcomed which is a great feeling when you are away from home... i was staying in an executive room which i recommend and was extremely clean fresh and welcoming... staff were with a massive smile and... More 

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NovotelLiverpoolGM, General Manager at Novotel Liverpool, responded to this review

Dear Evan T Thank you for providing a review of your recent stay here with us. I'm happy to hear that everything was perfect and that our staff were extremely polite and accomodating. It's great to hear that your room was clean, fresh and welcoming and that your room service was very good. We look forward to seeing you again... More 

Stafford, United Kingdom
Senior Contributor
24 reviews 24 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed here for 2 nights. Ideal location few minutes walk into town centre and very close to docks. Room very spacious clean and comfortable. Food lovely especially breakfast. Free wifi in room. Swimming pool clean and well maintained. Didn't use gym but facility available. Staff very friendly and polite. Considering location in town centre and that it was a very... More 

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NovotelLiverpoolGM, General Manager at Novotel Liverpool, responded to this review

Dear Tiggerbebb Thank you for providing a review of your recent stay here with us. I'm happy to hear that you enjoyed our location, that our staff were very friendly and polite and that you had a great nights sleep. We look forward to seeing you again on your next visit to Liverpool. Kind Regards Matthew Brett More 

Island of Anglesey, United Kingdom
Senior Contributor
22 reviews 22 reviews
14 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed at the Novotel last night .. Fab hotel can't wait to return . On arrival I was upgraded to a executive room ...wow !!! The staff were 100% spot on very friendly and helpful The room service food offering was spot on The room itself was spot on .. Nespresso machine was a bonus The free Wifi spot on... More 

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NovotelLiverpoolGM, General Manager at Novotel Liverpool, responded to this review

Dear wp12345 Thank you for providing a review of your recent stay here with us. I'm happy to hear that our staff were friendly and helpful and everything else for you was spot on. We look forward to seeing you again on your next visit to Liverpool. Kind Regards Matthew Brett More 

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Additional Information about Novotel Liverpool

Address: 40 Hanover St / Gradwell Street, Liverpool L1 4LN, England
Phone Number:
Location: United Kingdom > England > Merseyside > Liverpool
Price Range (Based on Average Rates): $
Hotel Class:4 star — Novotel Liverpool 4*
Number of rooms: 209
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Also Known As:
Novotel Liverpool Hotel Liverpool
Hotel Style:
#1 Green Hotel in Liverpool
#13 Luxury Hotel in Liverpool
#16 Family Hotel in Liverpool
#19 Business Hotel in Liverpool
#24 Romantic Hotel in Liverpool

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