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Novotel Liverpool

#28 of 100 Hotels in Liverpool
Certificate of Excellence
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40 Hanover St / Gradwell Street, Liverpool L1 4LN, England
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UK SUMMER SALE
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1 room 1 guest
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Novotel Liverpool
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1,606 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (235)
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  • All months
    (1606)
  • Mar-May only
    (348)
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    (501)
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    (371)
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1 review
2 of 5 stars Reviewed 2 days ago NEW

I have used Novotel hotels regularly and have laways found them perfectly adequate and comfortable. This one was a very poor experience however. I was meeting friends in Liverpool and we were travelling on somewhere else at 2:30, with them waiting for me before going off. I was told my room would be ready at 2pm, which gave me just... More 

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1 review
5 of 5 stars Reviewed 2 days ago NEW

I stayed here for one night on bank holiday weekend with a friend. The hotel was very clean and the receptionist staff were very friendly and helpful. (After the night out the receptionist even warmed up our take away food which had gone cold whilst waiting for a taxi!) There was absolutely nothing to fault during our stay & the... More 

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Leeds
Level Contributor
17 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Stayed for just one night midweek. Found the hotel very easily from Lime Street Station, we were able to check our bags in at 11.00 even though we could not check into the rooms until 14.00. I had booked 2 rooms and they gave us them with interconnecting door which was very useful. The breakfast was lovely although I noticed... More 

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Burnley, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 days ago NEW

Arrived to check in at the same time as two coaches to find that mt two rooms had not been allocated. We were given rooms on different floors (1 was upgraded), my room had inter-connecting doors which I could walk through to the next room - not ideal with 2 small children!I complained to the reception staff who dismissed my... More 

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Level Contributor
46 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

This hotel is in a great location, close to the docks and liverpool one. The parking price next door was reasonable too, and easy to find. Bathroom was smart and room modern. Nice extra to have a pool. Could do with including breakfast in pricing. Came for two nights, was plenty time to explore liverpool.

Was this review helpful? Yes 1
Liverpool, United Kingdom
Level Contributor
28 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

New offering at Novotel-went in for dinner in the bar with a friend -was very disappointing -45 min wait on starters-had to ask twice,when they came the main courses were brought directly at the same time-as had waited so long for starters didn't say anything-just wanted to get on with meal-main was then fridge cold in middle-had to send it... More 

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Birmingham, UK
Level Contributor
25 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Nice quiet room, comfy bed, friendly staff and surprisingly excellent buffet breakfast including crispy hot hash browns and fried eggs which (highly unusually) hadn't gone like rubber in the wait. Compliments to the breakfast team. You nailed it! Wasn't sure about the scrambled though to be honest, were they those powdered egg things?! Great location, fair price. Can't complain. Well... More 

Was this review helpful? Yes 1
1 review
5 of 5 stars Reviewed 1 week ago NEW via mobile

Hotel was great I arrived early and they let me check in and staff were great and breakfast was a1.bedroom was very clean and bathroom was very clean .plenty off towels .everything was in room.and can not fault this hotel

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NovotelLiverpoolGM, General Manager at Novotel Liverpool, responded to this review

Dear Mark C Thank you for providing a review of your recent stay here with us. I am happy to hear that our staff were great, as was our breakfast. It's great for me to hear that you cannot fault this hotel. We look forward to seeing you again on your next visit to Liverpool. Kind Regards Matthew Brett More 

Rickmansworth
Level Contributor
25 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

We spent 2 days at this hotel and was not disappointed. From the check in,,to check out, everything was superb. The room was lovely, the bed/pillows so comfy I slept well something I don't do at home! It's well situated , Albert Docks are 10 minute walk away. Liverpool Museum same, loads of places to eat close by and shopping... More 

Was this review helpful? Yes 1
NovotelLiverpoolGM, General Manager at Novotel Liverpool, responded to this review

Dear Denise A Thank you for providing a review of your recent stay here with us. I am happy to hear that you slept better here than at home and that your breakfast was great. We look forward to seeing you on your next visit to Liverpool. Kind Regards Matthew Brett More 

London, United Kingdom
Level Contributor
26 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Just over a week ago I stayed at the Novotel on Hanover Street as I had business in Liverpool. The location is brilliant on Hanover Street next to Bold Street, near the Docks and Liverpool 1.... My room was lovely and very comfortable. Novotel Hotels have the most beautiful bathrooms with such nice showers. I had a nice breakfast on... More 

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NovotelLiverpoolGM, General Manager at Novotel Liverpool, responded to this review

Dear JeanLiggett Thank you for providing a review of your recent stay here with us. I am happy to hear that your room was lovely and comfortable and that our front office staff went out of their way for you. We look forward to seeing you again on your next visit to Liverpool. Kind Regards Matthew Brett More 

Hotel Review Summarization

What travelers say

  • Very good(20)
  • Albert dock(20)
  • Car park(18)
  • Swimming pool(14)
  • Great location(8)
  • Friendly and helpful(6)
  • Very clean(6)
  • Sofa bed(5)
  • Steam room(5)
  • Would definitely stay(5)
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Room/suite (14)
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Hotel & grounds (10)
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