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Novotel Liverpool

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40 Hanover St / Gradwell Street, Liverpool L1 4LN, England
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Novotel Liverpool
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Novotel Liverpool
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1,492 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (209)
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Holyhead, United Kingdom
Reviewer
3 reviews 3 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Recently had a two night stay , two adults and a four year old. We return two/three times a year as the hotel is always welcoming and comfortable, from the staff to the rooms,facilities and location. Would recommend to all. Thanks Lyndsey.

Was this review helpful? Yes
NovotelLiverpoolGM, General Manager at Novotel Liverpool, responded to this review

Dear Steve F Thank you for providing a review of your recent stay here with us. I'm happy to hear that you have returned to stay with us again and the hotel is welcoming and comfortable. We look forward to seeing you again on your next visit to Liverpool. Kind Regards Matthew Brett More 

Carrick-on-Shannon, Ireland
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

This has been my 3rd visit to the Novotel and had another great stay. Upon arrival, I was told my reservation had been upgraded to a suite - always very welcome! As I was visiting with my young daughter for a match, I was restricted to having a drink in the hotel bar. A pint is a bit pricy but... More 

Was this review helpful? Yes
NovotelLiverpoolGM, General Manager at Novotel Liverpool, responded to this review

Dear AnotherVision Thank you for providing a review of your recent stay here with us. I'm pleased to hear that you enjoyed your upgrade and that there was a great selection at breakfast and our staff were attentive. We look forward to seeing you again soon. Kind Regards Matthew Brett More 

Byron Bay
Top Contributor
99 reviews 99 reviews
49 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Only stayed here 1 night but it was a good stay. So no issues with the room. It was all you expected from the Novotel brand (in fact, perhaps even a little above other Novotel's I stay at). Nice sized room, nice bathroom etc. As it was raining, I decided rather than going out to have a drink at the... More 

Was this review helpful? Yes
NovotelLiverpoolGM, General Manager at Novotel Liverpool, responded to this review

Dear 288djangos Thank you for providing a review of your recent stay here with us. I'm happy to hear that your stay was lovely. I'm sorry that there was some noise disturbance in the bar area. I will check and make sure this was an isolated incident, I'm sorry that it wasn't avoided during your time here. We hope to... More 

Newbold on Avon, null, United Kingdom
Senior Contributor
27 reviews 27 reviews
16 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We stayed in this very good hotel for 2 nights on a weekend break in Liverpool. It was a very good choice as it is perfectly located for all of the attractions and the City Centre shopping area and Albert Dock. The design of the hotel is very modern and contemporary and it has all of the facilities that are... More 

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NovotelLiverpoolGM, General Manager at Novotel Liverpool, responded to this review

Dear Paul B Thank you for providing a review of your recent stay here with us. I'm happy to hear that you found us perfectly located and you enjoyed upgrading to one of our Executive rooms. Thank you for all of your feedback, we look forward to seeing you again on your next visit to Liverpool. Kind Regards Matthew Brett More 

Bristol, United Kingdom
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Booked the hotel for 2 days Great location close toAlbert dock Handy car park across road with 30% discount (hotel voucher) Room is lovely I went to gym well equipped and clean. Steam room great Swimming pool smallish but nice The only reason I gave 3 stars is that I ordered food and a drink at 10 pm, I was... More 

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NovotelLiverpoolGM, General Manager at Novotel Liverpool, responded to this review

Dear IoanaBristol Thank you for providing a review of your recent stay here with us. I'm pleased to hear that you had so many positive things to say about your stay. I'm very sorry that you had issues with your room service. Can you give me a call on 0151 702 5100 and I will have a look into the... More 

Bari, Italy
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

It's the third time that I,m guest in this hotel. Rooms are clean and people very friendly, the position is suberb very near the city centre, the rail station and near important shops. I found very useful the check in online. In fact I received the room key nearly immediately and I obtained the room in the floor I asked... More 

Review collected in partnership with Novotel Hotels

Was this review helpful? Yes
NovotelLiverpoolGM, General Manager at Novotel Liverpool, responded to this review

Dear Aurelio S Thank you for providing a review of your recent stay here with us. I'm happy to hear that you enjoyed your third visit here with us. I'm pleased that the online check in was a useful service for you. We look forward to seeing you again on your next visit to Liverpool. Kind Regards Matthew Brett More 

Cannock
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel is just a walk way from all the shops, nightlife and sites. Rooms are lovely and gym and pool are great. I would highly recommend this hotel if you are visiting liverpool. The food was nice but almost cold no good if you like hot food. Staff were very friendly very efficient as we were a coach full... More 

Was this review helpful? Yes
NovotelLiverpoolGM, General Manager at Novotel Liverpool, responded to this review

Dear CareyCannock Thank you for roviding a review of your recent stay here with us. I'm happy to hear that our staff were very friendly and efficient. I will follow up with our head chef to make sure that the temperature of the food was an isolated incident. We look forward to seeing you again on your next visit to... More 

Dublin, Ireland
Senior Contributor
42 reviews 42 reviews
23 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed 1 week ago

Me and my wife spent a week-end in Liverpool visiting a friend and we booked the Novotel basically for its central position in the town. We have been completely satisfied with the Superior room, the kind personnel, speed of check-in, comfort, quiet and everything we experienced in the hotel. As I said in the title, the central position was perfect... More 

Was this review helpful? Yes
NovotelLiverpoolGM, General Manager at Novotel Liverpool, responded to this review

Dear GiorgioG_11 Thank you for providing a review of your recent stay here with us. I'm happy to hear that you enjoyed our location and that you were completly satisfied with everything in the hotel. We look forward to seeing you again on your next visit to Liverpool. Kind Regards Matthew Brett More 

London, UK
Top Contributor
55 reviews 55 reviews
45 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed 1 week ago

It's a Novotel! Much the same as all the others but in a convenient location near the Docks and shopping etc. Had comfortable room and everything worked well. Enjoyed the coffee machine (we were upgraded to an 'executive' room). Generous breakfast, didn't eat dinner there. Place was rammed with families and football fans - I guess that's what happens if... More 

Was this review helpful? Yes
NovotelLiverpoolGM, General Manager at Novotel Liverpool, responded to this review

Dear MajorVoid Thank you for providing a review of your recent stay here with us. I'm happy to hear that you had a comfortable room and that everything worked well. We look forward to seeing you again on your next visit to Liverpool. Kind Regards Matthew Brett More 

York
Senior Contributor
29 reviews 29 reviews
21 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 1 week ago

Just got back from a long weekend in Liverpool. We went on a super break deal including rail and certainly got value for money. The room was spacious and clean, very comfy bed. All the staff were pleasant and helpful. At breakfast the first morning our tea was luke warm and we spoke to the waiter. He immediately removed the... More 

Was this review helpful? Yes
NovotelLiverpoolGM, General Manager at Novotel Liverpool, responded to this review

Dear BettyYork Thank you for providing a review of your recent stay here with us. I'm happy to hear that all of our staff were pleasant and helpful. We look forward to seeing you again on your next visit to Liverpool. Kind Regards Matthew Brett More 

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