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All 100 Liverpool hotels

Novotel Liverpool

4.0 of 5 Hotel   |   40 Hanover St / Gradwell Street, Liverpool L1 4LN, England
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84%
Ranked #29 of 100 hotels in Liverpool
Certificate of Excellence 2014
GreenLeadersSilver level
A recent review
4 of 5 stars reviewed 2 days ago
Tinkerbell4619 London, United Kingdom
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1,259 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (169)
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English first
London, United Kingdom
1 review
4 of 5 stars Reviewed 2 days ago NEW

Lovely rooms, helpful staff, can't fault it except for the small pool and no chance of a swim, maybe the hotel need to let you know that. At £13.00 the breakfast is too expensive ,go to one of the cafes in Albert Dock (short walk). Otherwise excellent and would book again,but would not eat there ,but being so central finding... More

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Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed 3 days ago NEW via mobile

I've been here twice now and both times have found the rooms spacious, well equipped with comfortable beds. The staff are friendly and helpful, it really feels like they want your stay to be good. I will be back. For the price we've paid and what we've got, it feels like excellent value for money.

Was this review helpful? Yes
NovotelLiverpoolGM, General Manager at Novotel Liverpool, responded to this review

Dear misskhg Thank you for providing a review of your recent stay here with us. I'm happy to hear that you enjoyed your return visit and that you will be back to stay with us again. We look forward to seeing you next time. Kind Regards Matthew Brett More

Senior Contributor
21 reviews 21 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Couldn't fault atall. Lovely hotel, great location for shopping and night out. Modern decor. Rooms very spacious and comfy beds! Bar area was lovely an breakfast was great too, good choice and vegetarian available. Enjoyed our nights stay.

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NovotelLiverpoolGM, General Manager at Novotel Liverpool, responded to this review

Dear Littlelucy07 Thank you for providing a review of your recent stay here with us. I'm happy to hear that you enjoyed the hotel and you couldn't fault it at all. We look forward to seeing you again soon. Kind Regards Matthew Brett More

Top Contributor
165 reviews 165 reviews
14 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Thank you, Novotel Liverpool, for a wonderful introduction to your city. I think we were so surprised by the warmth and richness of your city. Our stay was so nice, the room quiet and clean. Breakfast: full of great choices. Again, thank you.

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NovotelLiverpoolGM, General Manager at Novotel Liverpool, responded to this review

Dear Carrcabin Thank you for providing a review of your recent stay here with us. I'm very happy to hear that you enjoyed your stay and our wonderful city. We hope to see you again soon Kind Regards Matthew Brett More

1 review
5 of 5 stars Reviewed 4 days ago NEW

The hotel is a must in many ways. All the staff were brilliant, porters/ room service were excellent in putting extra tea, coffee and biscuits into the room for all the family, the food was excellent, location is perfect especially with the parking right next to the hotel, discount voucher available in reception. All together, this hotel is a must... More

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NovotelLiverpoolGM, General Manager at Novotel Liverpool, responded to this review

Dear Rachel H Thank you for providing a review of your recent stay here with us. I'm very happy to hear that all the staff were brilliant and the food was excellent. We look forward to seeing you again on your next visit to Liverpool. Kind Regards Matthew Brett More

London, United Kingdom
Contributor
11 reviews 11 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

The Novotel in Liverpool is very much as you would expect from the chain. Modern facility with lots of white and clean lines. The thing that made this stay stand out for us was the service we received. We were staying with a 2 and 3 year old. The staff made a huge fuss of them, making sure they had... More

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NovotelLiverpoolGM, General Manager at Novotel Liverpool, responded to this review

Dear CrapFoodGuide Than you for providing a review of your recent stay here with us. I'm delighted to hear you received excellent customer service during your stay here with us. Anita has been personally congratulated. We hope to see you again on your next visit to Liverpool. Kind Regards Matthew Brett More

Wexford, Ireland
2 reviews
5 of 5 stars Reviewed 5 days ago NEW

Stayed here mid August for 8 Nights with my wife & 2 kids. Rooms spacious, comfortable bed, pillows not so good. Pool is excellent, best time to use in the morning when not so busy, steam room excellent. Didn't have breakfast at hotel, but the food in general is to a very high standard. Selection of beers on tap not... More

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NovotelLiverpoolGM, General Manager at Novotel Liverpool, responded to this review

Dear Savenn Thank you for providing a review of your recent stay here with us. I'm happy to hear that your stay overall was excellent and that you will return to stay with us again. We look forward to seeing you on your next visit to Liverpool. Kind Regards Matthew Brett More

Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW via mobile

This hotel was superb, stayed here with my wife & 2 kids, massive room with nice bathroom. Hotel is 5 mins from Liverpool One shopping complex, very friendly staff who went above and beyond to help especially after I got locked out of our room after a few beers with my mates. Kids loved the pool and hotel was very... More

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NovotelLiverpoolGM, General Manager at Novotel Liverpool, responded to this review

Dear Gareth E Thank you for providing a review of your recent stay here with us. I'm very happy to hear our staff went above and beyond, especially in your hour of need and I'm pleased the children enjoyed the pool. We look forward to seeing you again on your next visit to Liverpool. Kind Regards Matthew Brett More

Leicester, United Kingdom
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

So the hotel is in an amazing location for the docks and liverpool one! The room was spacious and had everything we needed. We used the pool and sauna which was lovely to have. Breakfast was brilliant and the staff were just so helpful and friendly. Would definitely stay again.

Was this review helpful? Yes
NovotelLiverpoolGM, General Manager at Novotel Liverpool, responded to this review

Dear Mrswells19 Thank you for providing a review of your recent stay here with us. I'm very happy to hear your room was spacious and had everything you needed and that breakfast was brilliant and our staff were friendly and helpful. We look forward to seeing you again soon. Kind Regards Matthew Brett More

2 reviews
5 of 5 stars Reviewed 1 week ago via mobile

We stayed here for 3 nights mid August. The hotel itself is very central great for bars restaurants and shopping and 5 mins away from the docks. We had a good sized room with a queen bed and sofa bed for our 4 year old. The breakfast was great lots of choice and the service in the restaurant was excellent.... More

Was this review helpful? Yes
NovotelLiverpoolGM, General Manager at Novotel Liverpool, responded to this review

Dear Thank you for providing a review of your recent stay here with us. I'm happy to hear you enjoyed our location, facilities and breakfast. We look forward to welcoming you back on your next visit to Liverpool. Kind Regards Matthew Brett More

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Additional Information about Novotel Liverpool

Address: 40 Hanover St / Gradwell Street, Liverpool L1 4LN, England
Phone Number:
Location: United Kingdom > England > Merseyside > Liverpool
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Novotel Liverpool 4*
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Also Known As:
Novotel Liverpool Hotel Liverpool

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#1 Green Hotel in Liverpool #12 Luxury Hotel in Liverpool #16 Family Hotel in Liverpool #20 Business Hotel in Liverpool #26 Romantic Hotel in Liverpool
Hotel Class
Number of rooms
209

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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