We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hatters Hostel Liverpool

56-60 Mount Pleasant, Liverpool L3 5SH, England
Hotel amenities
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Hatters Hostel Liverpool
Professional photos View all
Browse nearby
Hatters Hostel Liverpool
Write a Review

386 reviews from our community

Traveler rating
    80
    132
    79
    45
    50
See reviews for
20
72
63
14
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (44)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (386)
  • Mar-May only
    (93)
  • Jun-Aug only
    (98)
  • Sep-Nov only
    (120)
  • Dec-Feb only
    (75)
All months
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Stayed here 2 weeks ago on stag from ireland had no issues or problems with place staff nice ,room clean, breakfast nice and very central to everywhere great value its not a 5 star hotel by all means but doesnt claim to be either I think by reading some of the other reviews people want alot more than they pay... More 

Was this review helpful? Yes
1 review
3 of 5 stars Reviewed 1 week ago

Had absolutely no problem. went on a stag over the weekend and stayed in hatters it was responsibley priced the room was clean toilets weren't the best but that was down to one of the other guests leaving blood all over the shower floor but besides that it was comfortable and would stay again

Was this review helpful? Yes
HatterManagement, Manager at Hatters Hostel Liverpool, responded to this review

Thanks for the review. It is good to see you had a great time. For next time just remember we are here 24/7 if you need our help. Hope we see you all again soon More 

Manchester, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

I highly recommend Hatters for anybody who wants to be in the city close to trains and bus stations. Superb value for money for a private double with breakfast!! I've booked already for my next visit for a lecture programme in St Johns (2 mins away) My room was immaculate and had a stunning view of the city.

Was this review helpful? Yes
HatterManagement, Manager at Hatters Hostel Liverpool, responded to this review

Thanks for taking the time to review us we really appreciate it. It is great to see you enjoyed yourself here with us. As you saw we are just a few minutes from most things. We can’t wait for your next visit. Ps. We also love the beautiful cityscape view of Liverpool. More 

1 review
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 2 weeks ago via mobile

Arrived on the friday checked in fine , had two rooms between nine of us. Walked into our room 104 and there was an unmade dirty bed, rubbish in the bin, pee on the toilet seat and stuff all over the carpet! Went to reception and explained to the guy to which he groaned and said "ill come see" when... More 

Was this review helpful? Yes 6
HatterManagement, Manager at Hatters Hostel Liverpool, responded to this review

Thanks for the feedback, sorry to hear you had a bad time we are a bit confounded by your review. The group leader for your stay has been in touch with us saying that she really enjoyed her stay and that she was happy how everything was dealt with so you can imagine we are a bit shocked but we... More 

1 review
1 of 5 stars Reviewed 2 weeks ago

Do not stay here! The place is dirty! Upon arrival my bed was unclean and had black bits all over the bed... I even found a lovely fake eyelash on my pillow waiting for me. When I made a complaint saying the bed was dirty I showed it to a staff member. He then began to pick the black bit... More 

Was this review helpful? Yes
HatterManagement, Manager at Hatters Hostel Liverpool, responded to this review

Sorry to hear about this seems out of character for our staff could you please get in touch with us about this at liverpool@hattersgroups.com so we can investigate. We take all comments seriously. More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

We returned to Batters recently having stayed there last year. I thought it was the wrong place when we walked in. The reception is now open plan and looks great, like and old church but with a modern feel to it. The room was good and clean. The best bit was the atmosphere. They actually have a member of staff... More 

Was this review helpful? Yes 1
HatterManagement, Manager at Hatters Hostel Liverpool, responded to this review

Thanks for the review! It makes us happy to see you happy. We thought it was about time that our 1870’s build building live up to its potential and keep an eye on us as there are even more lovely redecorating changes in the works. I see you met our lovely host and yes that is what she does because... More 

Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I visited Liverpool for a three day trip and chose the hostel due to its good location. Overall, my stay was very simple and comfortable with no issues or complaints whatsoever. One strong aspect of this hostel is that it is very large and the rooms are rather spacious, though very cold. I also liked to idea of having a... More 

Was this review helpful? Yes
HatterManagement, Manager at Hatters Hostel Liverpool, responded to this review

Thanks for the comments We are happy to see that you enjoyed your time with us. We agree our location is great( no taxi’s needed). We try to make sure all our guests have a comfortably home away from home experience hence the kitchen, TV room, comfy rooms etc. Happy to see the team were their usual helpful selves we... More 

London, United Kingdom
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Overpaid for one night in a cold dingy room. Was then robbed of my phone during the night by some drug addict that managed to gain access to the hostel and then the room. Staff were not helpful before or after this incident. steer clear

Was this review helpful? Yes 2
HatterManagement, Owner at Hatters Hostel Liverpool, responded to this review

Sorry to hear you had a bad experience, we are always happy to help especially when things are not as they should be apologies if it did not seem that way. We take our security very seriously and have multiple measures in place (CCTV, security personnel etc) to make sure all our guests are safe and sound. On these rare... More 

Sheffield, United Kingdom
Top Contributor
62 reviews 62 reviews
16 hotel reviews
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed 5 weeks ago

The best thing about this hostel is the location, apart from that its not got that much going for it. Our room was clean but very dated and the beds were really uncomfortable, also ours lacked a lot of the modern features you'd expect e.g. a reading light. Also there is free wifi but only in reception, none of our... More 

Was this review helpful? Yes
HatterManagement, General Manager at Hatters Hostel Liverpool, responded to this review

Thanks for your review. I was actually standing next to the Receptionist when your group checked in. Groups of 8 or more have to pay at least 1 week prior to arrival. We had tried to contact your group to get payment but got no reply. The t's&c's which were sent to your group leader also state that groups cannot... More 

Sheffield, United Kingdom
2 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed February 19, 2015

I stayed here for two nights, and couldn't get out faster! Knowing that it was a hostel i wasn't expecting 5 star hotel styled rooms. When we got past the reception, we were hit by a strong smell of paint and musky air. It only got worse from here, once we arrived at our room, an extreme smell of damp... More 

Was this review helpful? Yes 5
HatterManagement, General Manager at Hatters Hostel Liverpool, responded to this review

Sorry to hear there was a problem with your room. Our reception and maintenance staff are always on duty to deal with any issues and would have welcomed the opportunity to deal with this issue at the time, We would gladly have moved rooms for you or rectified the issue if there was one. Maybe you should try visiting us... More 

Questions? Get answers from hotel staff and past guests. Ask a question

113 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (91)
Viewed
Room/suite (22)
Viewed
Hotel & grounds (18)
Viewed
Bathroom (16)
Viewed
Dining (8)
Viewed
Family/play areas (1)
Viewed
View from room (5)
Viewed
Other (21)

Management photos: Courtesy of the property manager

Viewed
All management photos (22)
Viewed
Hotel & grounds (5)
Viewed
Dining (5)
Viewed
Room/suite (1)
Viewed
Bathroom (1)
Viewed
Other (10)
Hotels you might also like...
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question