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Charlotte House

Hotel website
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The Lawns, Union Road, Lincoln LN1 3BL, England
Best prices for: 1 room 1 guest
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Charlotte House
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Charlotte House
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251 reviews from our community

Traveler rating
    115
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    28
    25
    23
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Sheffield, United Kingdom
Contributor
11 reviews 11 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 4 weeks ago

With this hotel sitting just behind the Lincoln Castle, it's in a great location. Plus you can just cut through the castle grounds which is a nice walk and as soon as you exit at the other side, there's the hotel. The hotel was really clean and our room was very spacious (suite). The front desk staff was very polite... More 

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Managerch, Manager at Charlotte House, responded to this review

Thanks for your review of Charlotte House. We take every precaution in advertising our business accurately & feel that we represent excellent value for money., It's great to hear that you enjoyed both our Hotel and positioning within up-hill Lincoln. Kindest regards More 

London
Senior Reviewer
6 reviews 6 reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed April 12, 2015

Until the manager told me I was 'quibbling' over £5, I wouldn't have written a review, because it was just an average hotel, albeit with a derelict buildings on two sides. Pros: quiet, extremely friendly receptionist on check in, Cons: very brown room with a bupa hospital feel, broken shower button, no proper kettle or hairdryer in the room. Just... More 

Was this review helpful? Yes 7
Managerch, Manager at Charlotte House, responded to this review

Many thanks for taking the time to leave a review. It was myself that fielded a telephone call from an aggressive and agitated individual, who immediately threatened a trip advisor review when refund was denied. Charlotte House is a small family run Hotel comprising 14 bedrooms. We make it very clear in our advertising and marketing that we have limited... More 

Boston
Senior Contributor
37 reviews 37 reviews
19 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed April 11, 2015

Booked this hotel as a last minute treat for my husband and myself. Located at the top of Steep Hill in the Bailgate area of Lincoln. Fabulous views of famous Lincoln Caste and also the Cathedral. The Hotel retains many original features including wonderful high ceilings. Our room, a suite was a lovely big room with a separate lounge area... More 

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Managerch, Manager at Charlotte House, responded to this review

Charlotte House does 'exactly what it says on the tin.' We are delighted that you enjoyed your time spent here with us and will of course be delighted to welcome you back here for future visits to Lincoln. More 

Lincolnshire
Senior Reviewer
10 reviews 10 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed April 8, 2015

Stayed at this hotel last week and I was absolutely amazed by the standard of my whole stay. From the moment I arrived till the moment I left I was greeted well room was great and suited my needs everything was prefect. Also a beautiful place to stay

Was this review helpful? Yes 1
Managerch, Manager at Charlotte House, responded to this review

How very kind of you to scribe such kind words. Please remember us next time you intend to travel to Lincoln. Kindest regards More 

Formby, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 27, 2015

If you like grade 2 listed buildings and traditional good hospitality this is the place for you. Only stayed one night on business - staff are so helpful and friendly. Delicious breakfast set me up for a busy day. Will be back for a short break very soon.

Was this review helpful? Yes 1
Managerch, Manager at Charlotte House, responded to this review

We shall look forward to your next visit. Many thanks for your kind words. More 

Yorkshire Dales
Senior Contributor
26 reviews 26 reviews
11 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed March 27, 2015

The location is just great and the hotel was just as described. Had a welcome and very unexpected, free, upgrade to our room which meant we were now in an apartment...........Huge bathroom with stand alone bath and a shower cubicle that was enormous. Bedroom with four poster and an enormous wall mounted television. Comfortable bed, warm and cozy and a... More 

Was this review helpful? Yes 1
Managerch, Manager at Charlotte House, responded to this review

Many thanks for your review of Charlotte House. I am glad to see that on the whole you enjoyed your stay here with us. For others reading your review, there are several whiskeys on offer here, some cheaper than the one that you selected & we do have our bar price list visible on the bar. Breakfast is based on... More 

Lincolnshire
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 21, 2015

We held my daughter's 21st birthday party in the orangery. It is a stunning party venue, the disco lights reflected off the big glass windows in the darkness which made a brilliant display and the in-house DJ did a fantastic job keeping everyone on the dance floor. David and his staff were fantastic, nothing was too much trouble for them.... More 

Was this review helpful? Yes 1
Managerch, Manager at Charlotte House, responded to this review

Many thanks for such a glowing report. It was a pleasure to play host to such a special milestone! We will of course also be delighted to host any further celebrations, including weddings and christenings ;0) Kindest regards More 

Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 19, 2015

Right from the first email the Staff at charlottes house hotel were fantastic! Especially David who I'm sure I drove mad with my emails! Each visit we made to charlottes house we was made to feel welcomed and comfortable, as the bride to be I had 101 things to organise and remember and couldn't thank David enough for being so... More 

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Managerch, Manager at Charlotte House, responded to this review

Many thanks for your kind words, it was an absolute pleasure hosting you on your special day. Please do continue to spread the word, we welcome reviews from wedding guests also ;0) Kindest regards David More 

Ipswich
Senior Contributor
25 reviews 25 reviews
24 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed February 22, 2015 via mobile

We booked one night here a few months ago and chose the hotel for it's location and style - which were both excellent. We liked the quirky nature of the decor, and found the staff really helpful. The room was large and comfortable but was slightly tired - it is one of the few hotels we have has an enormous... More 

Was this review helpful? Yes 1
Managerch, Manager at Charlotte House, responded to this review

Many thanks for your response. We do not advertise or price ourselves as a 5* hotel. Please let me know where you saw this so that I might have it removed. I trust your review would be slightly different with this new information. Kind regards More 

Sydney, Australia
Top Contributor
103 reviews 103 reviews
49 hotel reviews
52 helpful votes 52 helpful votes
5 of 5 stars Reviewed February 18, 2015

We enjoyed Charlotte House so much in 2013 that my daughter and I decided to stay there again on this trip. It didn't disappoint. We stayed 4 nights, but had to change rooms half way through due to other bookings. This was no problem and gave us the chance to try another room as the first we stayed in was... More 

Was this review helpful? Yes 1
Managerch, Manager at Charlotte House, responded to this review

Many thanks for your review. We are delighted to hear that we left a lasting impression with you. Please do continue to support us in future visits. Kindest regards More 

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