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Charlotte House

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The Lawns, Union Road, Lincoln LN1 3BL, England
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1 room 1 guest
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274 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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  • English first
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    (274)
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    (75)
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    (54)
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1 review
4 of 5 stars Reviewed yesterday NEW

Wonderful stay at Charlotte House. Accommodating, polite, considerate staff members at every level. Room was spacious and very comfortable but a proper kettle would be great for the rooms! Thank you. Would definitely recommend to other guests.

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1 review
5 of 5 stars Reviewed yesterday NEW

We had our wedding reception here on the 27th August. From the first time we came to look at the venue until the time we left the day after our wedding the staff and service at the Charlotte house were simply amazing. Between David, Ricky and Peter they made the whole experience run smoothly, and dealt with any special requests... More 

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England
Level Contributor
60 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Very well situated, right next to the Castle. Decor was a little tired. Our room unfortunately paled next to the lovely re-furbished en-suite. When we mentioned a problem in the room, it was deal with almost immediately.

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London, United Kingdom
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Came upon this place by accident after a long drive from the north and needed to park the car. The wife enquired about a room and was told it would be £66 for an en suite double, £5 parking and £10 for breakfast for 2 ....Now beat that!! Excellent staff and very informative and polite too. Right next to the... More 

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Gorleston-on-Sea, United Kingdom
Level Contributor
54 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 stars Reviewed 1 week ago

I cannot heap too much praised upon the manager and staff for making my daughter's wedding so special. Every one of the hotel staff went out of their way to make the day perfect. Thank you all so very much. We were in the twin bedroom Number one, each with a huge four-poster bed and equally huge TV. My four... More 

Was this review helpful? Yes 1
Sheffield, United Kingdom
Level Contributor
25 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

We stayed at the end of July, just overnight for a break away. It is in a fantastic location. We were in room 10, at the top of the hotel. The room was nice but a little tired. It was superficially clean. The pelmet was very dusty, grout on the tiles in the shower needed a good scrub, the taps... More 

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Sheffield, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

The Hotel could have been so lovely but although the furniture and bathroom are lovely and the bed so big and comfy, the place looks very tired and run down. The doors are so old and tatty they spoil the look of the suites and the reception did smell very odd! the stairs wallpaper was torn and tatty, so although... More 

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Managerch, Manager at Charlotte House, responded to this review

Many thanks for your review. We operate a constant cycle of maintenance here at Charlotte House. We shall look into the issues raised More 

Leeds, United Kingdom
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed here for 1 night in July. hotel is perfectly located near the Castle and Cathedral. Receptionist was friendly and polite, rooms were well appointed and bathroom was a great size. Would happily stay here again, as for the parking charge bit of a pain but there was enough info to tell me i had to pay it so it... More 

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Managerch, Manager at Charlotte House, responded to this review

We're delighted that you enjoyed your stay here with us. More 

Workington, United Kingdom
1 review
5 of 5 stars Reviewed 3 weeks ago

Excellent location by castle walls and cathedral. Friendly service, particularly the receptionist, great decor in the room and tasty food. A lovely location for a wedding reception. Would definitely stay again. Price very reasonable too.

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Managerch, Manager at Charlotte House, responded to this review

Thank you for your kind words, it's always great to receive positive feedback. More 

Manchester, United Kingdom
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed here during a business trip and was pleasantly surprised by the warm and friendly welcome we received. Having only booked for a cheap nights stay in a suite it was more than adequate. The breakfast was great the bar is open to your convenience and we was made to feel very welcome. The knowledge from one of the... More 

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Managerch, Manager at Charlotte House, responded to this review

Many thanks for your kind words. We try very hard to ensure that our guests enjoy their stay here with us. Our location has always been great, but with the castle now open for free public access, Lincoln's attractions are closer still. We shall look forward to welcoming you back. More 

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