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Charlotte House

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The Lawns, Union Road, Lincoln LN1 3BL, England
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Charlotte House
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258 Reviews from our TripAdvisor Community

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Traveler rating
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    29
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (44)
Date | Rating
  • English first
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English first
  • All months
    (258)
  • Mar-May only
    (75)
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    (60)
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    (69)
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    (54)
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1 review
5 of 5 stars Reviewed 1 week ago via mobile

Well what can I saw, my son held his wedding here last Friday, it was absolutely perfect in everyway, from the ceremony to the excellent meal to the evening celebrations, all the staff were excellent & professional & couldn't of been more helpful, my husband & I & some family & friends stayed overnight, there rooms are comfortable, clean &... More 

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Grimsby, United Kingdom
Senior Contributor
34 reviews 34 reviews
21 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed 1 week ago

My girlfriends and I stayed at Charlotte House 27/28th June. When every where else was booked due to national cycle championship CH we able to offer a twin bed suite which they were happy to accommodate a third person on a put you up bed in the lounge of the suite. Room 14 has a twin bedroom, a beautiful bathroom... More 

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Sheffield, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

My partner & I had our wedding there this weekend & have left charlotte house feeling so thrilled we picked that as our venue to celebrate our special day. From the minute we booked (4weeks before the day) david took care of our every need. Then on the day and the following nights stay the staff couldn't have done enough... More 

Was this review helpful? Yes
Managerch, Manager at Charlotte House, responded to this review

Many Thanks for your kind words. It was a real pleasure to host your special day, we enjoyed you/your group, as much as you enjoyed your time spent here with us. We wish you all the very best for the future & will hopefully welcome you back to Charlotte House for future celebrations. Kindest regards More 

Nottingham, United Kingdom
Senior Contributor
45 reviews 45 reviews
22 hotel reviews
51 helpful votes 51 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The epitome of the weekend retreat we seek, great venue attended a wedding staff fantastic beautiful orangery and a lovely bedroom with excellent quality linen. Could not fault the venue and staff went out of their way to provide alternative food as I have food allergies

Was this review helpful? Yes
Managerch, Manager at Charlotte House, responded to this review

We're Glad that you enjoyed you time here with us! Best regards More 

1 review
5 of 5 stars Reviewed 4 weeks ago

We got married here on Friday 29th may and I have got to say everything went so smoothly, not one glitch! The venue is fantastic, the staff are very polite, extremely helpful and professional. The hotel itself is fantastic, the rooms are absolutely amazing and everyone of our family and friends that stayed commented on how nice the rooms were.... More 

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Managerch, Manager at Charlotte House, responded to this review

We're so glad that you enjoyed your day. We constantly try and make forward movement in terms of our offering, your words are a testament to the hard work that is being put in by all of the staff here. Once again, many thanks for taking the time to review us & we wish you all the very best for... More 

Solihull, United Kingdom
Top Contributor
64 reviews 64 reviews
14 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed May 28, 2015

Firstly this hotel a listed building, it's old, I like old, I'm old. It means however that there is no lift. I'm 66 my traveling companions were my Father and Mother in Law, both in their 80's and disabled. So if you get upper floor rooms and the hotel is full, get fit, ask the young guys on reception or... More 

Was this review helpful? Yes 3
Managerch, Manager at Charlotte House, responded to this review

Hmm... unsure really how to respond to this.,.,,It seems from your final paragraph, that we ought to have scored higher than your rating of three. I think that by your title of 'I don't want to be harsh,' you have inadvertently been so. We feel that the location/price and standard of our offering, represents excellent value for money. Kindest regards More 

Glasgow, United Kingdom
Top Contributor
98 reviews 98 reviews
36 hotel reviews
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed May 27, 2015

Great location right next to the castle and about 500 yards to the cathedral, obviously this is at the top of steep hill. Parking could be a problem if the place was busy but the building is very nice really old but rooms are bang up to date apart from the windows. I stuck a bit of paper in the... More 

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Managerch, Manager at Charlotte House, responded to this review

Thanks for your review. I think you've hit the nail on the head in many respects. Whilst we do have limited car parking, available for £5 per night on a first come first served basis, there is a large car park immediately adjacent to us. The location within the Bailgate area of Lincoln allows for excellent transport links, along with... More 

Sheffield, United Kingdom
Contributor
15 reviews 15 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed April 18, 2015

With this hotel sitting just behind the Lincoln Castle, it's in a great location. Plus you can just cut through the castle grounds which is a nice walk and as soon as you exit at the other side, there's the hotel. The hotel was really clean and our room was very spacious (suite). The front desk staff was very polite... More 

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Managerch, Manager at Charlotte House, responded to this review

Thanks for your review of Charlotte House. We take every precaution in advertising our business accurately & feel that we represent excellent value for money., It's great to hear that you enjoyed both our Hotel and positioning within up-hill Lincoln. Kindest regards More 

London
Senior Reviewer
6 reviews 6 reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed April 12, 2015

Until the manager told me I was 'quibbling' over £5, I wouldn't have written a review, because it was just an average hotel, albeit with a derelict buildings on two sides. Pros: quiet, extremely friendly receptionist on check in, Cons: very brown room with a bupa hospital feel, broken shower button, no proper kettle or hairdryer in the room. Just... More 

Was this review helpful? Yes 7
Managerch, Manager at Charlotte House, responded to this review

Many thanks for taking the time to leave a review. It was myself that fielded a telephone call from an aggressive and agitated individual, who immediately threatened a trip advisor review when refund was denied. Charlotte House is a small family run Hotel comprising 14 bedrooms. We make it very clear in our advertising and marketing that we have limited... More 

Boston
Senior Contributor
39 reviews 39 reviews
19 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed April 11, 2015

Booked this hotel as a last minute treat for my husband and myself. Located at the top of Steep Hill in the Bailgate area of Lincoln. Fabulous views of famous Lincoln Caste and also the Cathedral. The Hotel retains many original features including wonderful high ceilings. Our room, a suite was a lovely big room with a separate lounge area... More 

Was this review helpful? Yes
Managerch, Manager at Charlotte House, responded to this review

Charlotte House does 'exactly what it says on the tin.' We are delighted that you enjoyed your time spent here with us and will of course be delighted to welcome you back here for future visits to Lincoln. More 

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