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The Old Palace

3.0 of 5 Minster Yard, Lincoln LN2 1PU, England
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Certificate of Excellence 2014
The Old Palace
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The Old Palace
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377 reviews from our community

Traveler rating
    212
    102
    48
    10
    5
See reviews for
44
254
13
13
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Hebden Bridge, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed yesterday NEW

Just returned from a one night Saturday stay. The hotel is charming and superbly located next the cathedral. It was our first overnight trip away with our 4 month old daughter so we were a little apprehensive, but the staff couldn't do enough for us and made us feel perfectly welcome. We stayed in the lodge building which is lovely... More 

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Rugeley, United Kingdom
Contributor
16 reviews 16 reviews
8 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

we stayed for one night ,17th jan,a treat for my wifes birthday,we booked the tower suite,big bedroom ,small bathroom with only a shower[what a shame]on one level,then a living room up a stone spiral staircase with settee and chairs and a big tv.both rooms have a great view of the cathedral.we were quoted £201 for the night,3 coarse meal[which was... More 

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Lincoln, United Kingdom
Senior Contributor
42 reviews 42 reviews
21 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We enjoyed our stay in the "Blue Room" with a superb view of the Cathedral. The only downside was that the water wasn't very hot for our evening bath or morning shower. However, it was the coldest night of the Winter! Breakfast was very good and we enjoyed a delightful afternoon tea on the second day. We would recommend, however,... More 

Was this review helpful? Yes 1
North Yorkshire, United Kingdom
Top Contributor
84 reviews 84 reviews
39 hotel reviews
55 helpful votes 55 helpful votes
3 of 5 stars Reviewed 1 week ago NEW via mobile

We have stayed here before and rated the Old Palace highly for accommodation, service and staff attitude. Sadly this time things had slipped over the busy New Year period, but the staff went out of their way to rectify things for us and our feedback has been received in a positive and constructive way. As we travel fairly regularly to... More 

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Ben O, General Manager at The Old Palace, responded to this review

Dear Ann B Thank you for your recent e-mail correspondence, and I very much look forward to welcoming you back to The Old Palace in the future. With Very Best Regards Ben Orton General Manager The Old Palace More 

1 review
2 of 5 stars Reviewed 1 week ago via mobile

Nestled in the shadow of Lincoln Cathedral this hotel is ideally located for all that is Lincoln. With adequate parking the charm of the hotel is matched by the privacy of the building accessed via a quaint courtyard through archways. Reception staff were polite and helpful. We were shown to an immaculately presented room classed,as superior, that easily represented its... More 

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Ben O, General Manager at The Old Palace, responded to this review

Dear Karen C Thank you for your review, and for staying with us recently at The Old Palace. Please accept my apologies that your stay was not entirely to your satisfaction. If you would like to discuss this further, please feel free to contact me at the hotel, or alternatively on ben.orton@theoldpalace.org. If you have cause to return to Lincoln,... More 

Kingston-upon-Hull, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

You couldn't be more ideally situated for a visit to Lincoln's beautiful old town. The hotel is literally next to the Bishop's Palace (English Heritage) and within immediate view of the Cathedral. Parking is difficult in this part of Lincoln due to the narrow cobbled streets, but this hotel provides an excellent car park with space to manoever! (they provide... More 

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Ben O, General Manager at The Old Palace, responded to this review

Dear YorkshireGirl82 Thank you very much for staying with us at The Old Palace, and for your very kind words regarding your stay. We will look forward to welcoming you back on your next visit to Lincoln. With Very Best Regards Ben Orton General Manager The Old Palace More 

Retford, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago

Was given this as a Christmas present. Booking was easy, receptionist pleasant and helpful. The day we wanted to visit was a Saturday and although the hotel was busy, they fitted us in at lunchtime which suited us anyway. We were given a warm welcome and offered a wide choice of tea. Coffee was available if we preferred. I chose... More 

Was this review helpful? Yes
Ben O, General Manager at The Old Palace, responded to this review

Dear JenniferO34 Thank you very much for joining us for Afternoon Tea recently, and for your very kind words regarding the experience. I very much hope you will visit again soon, possibly in the warmer months to experience high tea on our Terrace. With Very Best Regards Ben Orton General Manager The Old Palace More 

London, United Kingdom
Senior Contributor
24 reviews 24 reviews
17 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 1 week ago

Loved this hotel. Being a single business traveller, I'm very cautious about where I stay. I've stayed a few times at this hotel and I loved it, I feel very safe and comfortable. The staff are very helpful. Breakfast is good.

Was this review helpful? Yes
Ben O, General Manager at The Old Palace, responded to this review

Dear lotushayashi. Thank you very much for leaving us another positive review. We were delighted to welcome you back, hopefully for the latest of many more stays in the future. With Very Best Regards Ben Orton General Manager The Old Palace More 

London, United Kingdom
Senior Reviewer
7 reviews 7 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stumbled on this hotel after the Lincoln Hotel had decided to have a refurb and had decided not to tell us till we had arrived, with people travelling from Sheffield and London for this weekend this hotel saved us! Loved this hotel, I stayed in the bishops private chapel which at first really freaked me out BUT ended up being... More 

Was this review helpful? Yes 1
Ben O, General Manager at The Old Palace, responded to this review

Dear Elena S. Thank you very much for your kind review. I'm delighted that you were able to experience our lodge, and thank you for your kind words regarding our staff, which I will be sure to pass on. We will look forward to seeing you again next year, if not before. With Very Best Regards Ben Orton General Manager... More 

1 review
5 of 5 stars Reviewed 2 weeks ago

We arrived at the hotel and where told that the company we had booked with where not connected to them and unfortunately there was no booking in our name. We were lucky enough that there was a room available unfortunately not the one we had booked. The staff were absolutely wonderful, I have stayed in many hotels and have never... More 

Was this review helpful? Yes
Ben O, General Manager at The Old Palace, responded to this review

Dear tinker567. Thank you very much for taking the time to leave such a positive review. I am naturally delighted that we were able to solve your booking issue and thank you very much for your kind words regarding our Staff, which I will be sure to pass on. I hope to see you again soon on your next visit... More 

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Additional Information about The Old Palace

Address: Minster Yard, Lincoln LN2 1PU, England
Location: United Kingdom > England > Lincolnshire > Lincoln
Price Range (Based on Average Rates): $$
Hotel Class:3 star — The Old Palace 3*
Number of rooms: 32
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