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The Old Palace

Certificate of Excellence
Minster Yard, Lincoln LN2 1PU, England
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479 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (181)
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    (479)
  • Mar-May only
    (138)
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Amsterdam
Level Contributor
5 reviews
4 of 5 stars Reviewed 2 days ago NEW

The location in fantastic and the hotel stands in lovely grounds . Friendly staff and a lovely breakfast . My only grievance was that we were contacted by the hotel a couple of weeks before our stay and several weeks after our initial booking to notify us that the charge for our miniature dachshund would be £30 for the night... More 

Was this review helpful? Yes 1
Louth, United Kingdom
1 review
3 of 5 stars Reviewed 2 days ago NEW

A lovely old building with wonderful staff. My Gin and Tonic afternoon tea was splendid, however my partners "gluten free" food was not, resulting in the usual sickness. If you need a gluten free diet I advise you to avoid The Old Palace in Lincoln.

Was this review helpful? Yes 1
London, United Kingdom
Level Contributor
2 reviews
5 of 5 stars Reviewed 3 days ago NEW

What an amazing find, location stunning, nothing too much for the staff who were always helpful, friendly and polite. Food of a high quality and a good choice. Plenty to do and see within walking distance of the hotel

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nigel w, General Manager at The Old Palace, responded to this review

Thank you for your comments. I am pleased that you enjoyed your visit and I am especially grateful for your comments regarding breakfast. It is very much appreciated. More 

Lincolnshire, United Kingdom
Level Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

This is a little hard to find but once t here you can park and leave your car for y our stay as you are right next to several attractions.The service is good,unobtrusive and helpful. The food is excellent and breakfast was lovely with juices and fruit etc and waitress service for the main event. Our room was beautifully appointed,clean... More 

Was this review helpful? Yes 2
nigel w, General Manager at The Old Palace, responded to this review

thank you for your kind review. It is very much appreciated More 

Sutton Coldfield, Birmingham
Level Contributor
70 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 stars Reviewed 1 week ago

This fabulous located Hotel is a gem, a bit difficult to find through an arch which doesn't mention the hotel name leading to a lovely picturesque court yard. Can get a little overcrowded especially if you have a big luxury car. We thought the location of this hotel was fabulous, we did not give specific requests as to which room... More 

Was this review helpful? Yes 3
nigel w, General Manager at The Old Palace, responded to this review

Thank you so much for your detailed and complimentary review. It was a pleasure to read. Lincoln has so much to offer for visitors to see. We are receiving many comments such as "we have driven past Lincoln many times but we decided to stay and see what Lincoln has to offer" I am extreemly pleased that you enjoyed your... More 

Lincoln
Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed 1 week ago

We held our eldest daughters wedding here on the 5th May 2015. This is a hidden gem and we had a wonderful day. The reception was fantastic and exceeded our expectations. We had use of the King room, Garden Room and gardens. Many of the guests including ourselves stayed in the accomodation, which I could highly recommend. Nothing was too... More 

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nigel w, General Manager at The Old Palace, responded to this review

Thank you for expressing your gratitude following your daughter's wedding reception. It is most welcome. On behalf of all the team, it was our pleasure. More 

Helensburgh, United Kingdom
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago

This place is almost impossible to find, due to English Heritage - so just follow the English Heritge signs for the Bishop's Palace, go through an old stone arch, and to the right of the Bishop's Palace is the Old Palace Hotel - used to be a Church retreat. You'll recognise it from pictures on the internet of the cars... More 

Was this review helpful? Yes 1
nigel w, General Manager at The Old Palace, responded to this review

we do not want to upset our good neighbours, English Heritage. The delay with the lack of signage is down to simple planning permission, though various bodies including English Heritage do have an input as to what can be erected and where. Planning has now been agreed and we hope that this will make it much easier for our guests... More 

1 review
4 of 5 stars Reviewed 1 week ago

A good suprise (when you finally find the hotel - no signage due to English Heritage). Very atmospheric, next to the Cathedral. Everything as it should be - no compaints. A good breakfast and thank you Rachael, for your cheerful service first thing in the morning.

Was this review helpful? Yes
nigel w, General Manager at The Old Palace, responded to this review

thank you for your comments - they are much appreciated. English Heritage appear to be receiving the blame for the lack of signage. It's not all their fault. I need to brief our team! Planning permission has finally been agreed and we will soon be erecting the signs More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Excellent hotel, can not understand why this is only a 3 star hotel. A beautiful historic building in the heart of Lincoln. No signs to find it but if you have half a brain it's not hard, who needs signs in such a fabulous setting. The rooms and the whole hotel is spotless, the staff are all friendly and very... More 

Was this review helpful? Yes 1
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago

Had a wonderful time staff food accomadation high standard . Stayed in a modernised separate part of the building which we were told was at one time a old school ...so quirky !! I would defiantly stay there again a lovely experience steeped in history .

Was this review helpful? Yes 1
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