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The Old Palace

Certificate of Excellence
Minster Yard, Lincoln LN2 1PU, England
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1 room 1 guest
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501 Reviews from our TripAdvisor Community

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Traveler rating
    259
    146
    68
    20
    8
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57
334
15
20
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (189)
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  • English first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
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    (501)
  • Mar-May only
    (138)
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    (88)
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Weston super Mare, United Kingdom
Level Contributor
7 reviews
4 of 5 stars Reviewed 6 days ago NEW

Stayed 3 nights while attending a wedding and overall enjoyed our stay and the happy occasion. Historic building situated in a picturesque, central location in the cathedral quarter, its only a very short walk and a few steps up to the Cathedral itself. Parking was fine. The room we stayed in (room 2) was in the main building and was... More 

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Nottingham, United Kingdom
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 17 helpful votes
2 of 5 stars Reviewed 1 week ago

Overall we didn't have a great experience of the old palace, after I had pestered my boyfriend to take me for so long after seeing the incredible photos of the rooms. The hotel was impossible to find and we know Lincoln pretty well. After driving around for an age we rang the hotel for directions and they had no idea... More 

Was this review helpful? Yes 2
Brimpton
Level Contributor
36 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed 1 week ago

Very well situated and reasonably priced. However, the reception staff were unwelcoming on arrival and very disinterested overall. Our friends had a stunning double room but we had requested a twin which was minute and very dark. I agree with Much of Joanne's review....(see below). The rooms are quite a trek from the main hotel and as they only give... More 

Was this review helpful? Yes 2
2 reviews
5 of 5 stars Reviewed 1 week ago

I visited The Old Palace yesterday with my mum, to have Afternoon Tea. I must say that the Afternoon Tea itself was absolutely beautiful, and we received excellent service from all of the staff. I do have to mention that as my mum has allergies, the chef went out of his way to make fresh scones for her whilst we... More 

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London, United Kingdom
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 1 week ago

The oldside of the building and surroundings were amazing. We had an issue with management. We helped ourselves to half a bottle of wine as there was not a soul to serve us in the bar..subsequently we went into the glorious grounds to sup our 'glass of wine' and found ourselves bolted out for half an hour before my husband... More 

Was this review helpful? Yes 1
nigel w, General Manager at The Old Palace, responded to this review

Thank you for your review. I am sure that you will recall my thoughts during check regarding you helping your self from an unattended bar. More 

Tyne & Wear
Level Contributor
29 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed 2 nights. It is difficult to find and some signs at the entrance to the car park would be good. Staff all lovely and friendly. We stayed in the separate part of the hotel and although our room was small and very dark, it was clean. There is no air con and the fan that was provided is... More 

Was this review helpful? Yes 1
nigel w, General Manager at The Old Palace, responded to this review

I am sorry that the quality of the mattress spoiled your visit. I believe that I correctly identified the room shortly after your departure and we are in the process of replacing the mattress in question. I have also taken on board your comments regarding the quality of breakfast served to you. More 

Preston, United Kingdom
Level Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed just for one night with friends. Once we found the location it was a treat till we left. reception staff were exemplary, could not be faulted. The room we stayed in was in a former chapel a few yards the main hotel. A spacious room which had both character and modern amenities. The staff were never less than... More 

Was this review helpful? Yes 1
nigel w, General Manager at The Old Palace, responded to this review

thank you so much for your review. It is very much appreciated More 

Coniston, United Kingdom
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Just back from a two night break in Lincoln and couldn't have asked for a more central hotel - a historical building and right next to the Cathedral. We did go round a bit trying to find the hotel even though we were using satnav so to help others once at the Cathedral (cathedral on the right) turn left down... More 

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nigel w, General Manager at The Old Palace, responded to this review

Thank you for your thoughts, they are really appreciated More 

Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Only stayed for one night. Hard to find as no signs at all. Car park was full but reception was very helpful. Staff were welcoming and polite. Room wasn't in main building but was beautiful all the same. The view was amazing. Breakfast ( full English )wasn't all that but again couldn't fault the staff. Room size was adequate but... More 

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nigel w, General Manager at The Old Palace, responded to this review

I am pleased that overall you enjoyed your visit to the Old palace Hotel and Lincoln Many Thanks for your thoughts More 

Sheffield, United Kingdom
Level Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed just for one night with older family members. The rooms we stayed in were in a chapel just to the side of the main hotel. Lovely spacious rooms which had character and modern amenities. The staff were most helpful and professional. The breakfast was served in a delightful room, service and food were faultless. If you do have... More 

Was this review helpful? Yes
nigel w, General Manager at The Old Palace, responded to this review

Thank you for your review. I am pleased that you enjoyed your visit and for correctly pointing out that the access to the Lodge Rooms, located in the converted church can be a little difficult for someone with walking difficulties More 

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