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The Old Palace

#10 of 15 Hotels in Lincoln
Certificate of Excellence
Minster Yard, Lincoln LN2 1PU, England
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1 room 1 adult
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568 Reviews from our TripAdvisor Community

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1 review
5 of 5 stars Reviewed 2 weeks ago

Near the cathedral and the old part of town this hotel is made up of refurbished ecclesiastical buildings which are both tasteful and different. Everything was top notch and the staff were kind and attentive. Breakfast was taken in a charming large room with wonderful views of the cathedral and the city. The food was excellent as was the service.... More 

Helpful?
Thank Susan L
Emma C, Manager at The Old Palace, responded to this review

We are so pleased that you enjoyed your stay here with us at the Old Palace and I just wanted to thank you for taking the time to leave us such a wonderful review. I am glad that you enjoyed the wonderful views of the city and cathedral from our King Room during breakfast & I have passed on your... More 

Wakefield, United Kingdom
Level Contributor
22 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stopped Boxing day for 1 night. The place is full of character, clean, welcoming and a perfect location. Our room was lovely, views of the Cathedral which was stunning at night all lit up. The bells ring from 7am till 11pm so not intrusive. Sounded lovely on Sunday morning. The hotel is set in gorgeous grounds, the entrance just makes... More 

Helpful?
Thank scwaggle
Emma C, Manager at The Old Palace, responded to this review

We are so pleased that you enjoyed your stay here with us at the Old Palace and I just wanted to thank you for taking the time to leave us such a wonderful review. I have also passed on your positive comments about our breakfast buffet to our Head Chef. I do hope that if you are visiting Lincoln in... More 

Mauritius
Level Contributor
232 reviews
80 hotel reviews
common_n_hotel_reviews_1bd8 91 helpful votes
4 of 5 stars Reviewed 3 weeks ago

What a great place, historical setting and building, parking, perfect location in the historical part of town, welcoming staff, well priced accommodation, great breakfast and set up for baby. Only down side for us was some noisy plumbing, but this is an old building!

Helpful?
Thank SforSani
Emma C, Manager at The Old Palace, responded to this review

We are so pleased that you enjoyed your stay here with us at the Old Palace and I just wanted to thank you for taking the time to leave us such a wonderful review. Your experience with our plumbing may well in fact not be due to the age of the building but due to the use of Saniflow toilets... More 

Level Contributor
3 reviews
4 of 5 stars Reviewed 4 weeks ago via mobile

Stayed in the lodge part, beautiful building in a fantastic setting with great views over the city. Stone's throw from the cathedral. Arrived late in the evening and staff were great, making sure I'd got everything - brought me an iron and board with no fuss. Good choices at breakfast with English and continental options. Breakfast room is up stairs... More 

Helpful?
Thank Andy M
Emma C, Manager at The Old Palace, responded to this review

We are so pleased that you enjoyed your stay here with us at the Old Palace and I just wanted to thank you for taking the time to leave us such a wonderful review. I have also passed your positive comments onto our evening check in staff and I am very pleased that the service you received was of such... More 

Brighton, United Kingdom
Level Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I booked this very central hotel via Booking.com. It is literally next to the Cathedral, and only a 3 minutes walk to the castle. The hotel is very old and is part of the diocese of Lincoln. The room was very clean, modern furnishings and comfortable. There is a 'back' door you can use to get straight out onto Steep... More 

Helpful?
Thank Claire T
Emma C, Manager at The Old Palace, responded to this review

We are so pleased that you enjoyed your stay here with us at the Old Palace and I just wanted to thank you for taking the time to leave us such a wonderful review. I am glad you were made aware of our easy access to Steep Hill and your positive feedback has been passed onto our Head Housekeeper and... More 

Downham Market, United Kingdom
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 4 weeks ago

What an amazing location for a couple of nights in Lincoln being tourists. The hotel is right next door to the cathedral which is an amazing place to spend a morning or afternoon going on a tour. The castle is opposite the front of the cathedral and is a great attraction as well. The hotel itself is up the top... More 

Helpful?
Thank Matthew S
Emma C, Manager at The Old Palace, responded to this review

We are so pleased that you enjoyed your stay here with us at the Old Palace and I just wanted to thank you for taking the time to leave us such a wonderful review. I am so glad you made full use of our excellent location to explore the heart of our Historic & Cathedral Quarter. I do hope that... More 

London, England, United Kingdom
Level Contributor
48 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 stars Reviewed 5 weeks ago

Stayed for three nights in Room 12. A lovely room split over two floors which are connected by a gorgeous spiral staircase. The hotel can be little tricky to find, as there are no direct signage for the hotel (due to local council regulations I believe), trust your sat nav and drive down the little private road and you the... More 

Helpful?
2 Thank Keir M
Emma C, Manager at The Old Palace, responded to this review

We are so pleased that you enjoyed your stay here with us at the Old Palace and I just wanted to thank you for taking the time to leave us such a wonderful review. We are indeed a dog friendly hotel and this extends throughout all of our rooms. We are indeed a dog & cat friendly hotel and this... More 

Stoke-on-Trent, United Kingdom
Level Contributor
22 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 5 weeks ago

A very warm welcome received on our return to the Old Palace. This time we stayed in the main building and had a view out of our window up to the cathedral - especially beautiful when floodlit. The fireworks visible from the lounge to welcome in the new year went on for a full 20 minutes, with some going off... More 

Helpful?
1 Thank John H
Emma C, Manager at The Old Palace, responded to this review

We are so pleased that you enjoyed your stay here with us at the Old Palace and I just wanted to thank you for taking the time to leave us such a wonderful review. I am very happy that you found your second stay with us as accommodating and pleasant as the first and I will be sure to pass... More 

Grimsby, United Kingdom
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed January 1, 2016

Wow wow wow.. a beautiful setting, We booked this hotel in February last year for New Years Eve, booking 4 rooms. Yes along way ahead in advance, but we were fed up doing the same old thing every year.waiting and queuing in our local. So we booked this lovely hotel, we were given rooms in the Lodge, lovely comfortable and... More 

Helpful?
1 Thank Patricia C
Emma C, Manager at The Old Palace, responded to this review

We are so pleased that you enjoyed your stay here with us at the Old Palace and I just wanted to thank you for taking the time to leave us such a wonderful review. I am glad you enjoyed our spectacular views of both the city and the cathedral as much as we here at the Palace do. The lodge... More 

Gateshead, United Kingdom
Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed December 30, 2015 via mobile

The hotel is beautiful and set in an amazing location. My husband and I treated ourselves to one of the more expensive theme rooms, which was stunning. Unfortunately the whole stay was mared by the service. Really I am not one that likes to be cruel but the staff really seemed clueless. From not replacing empty toilet rolls and shower... More 

Helpful?
Thank SirWillis
Emma C, Manager at The Old Palace, responded to this review

I am sorry that we failed so badly to meet your expectations on your recent stay with us. I can only apologise that both our food & beverage and housekeeping department were not working at the standards we expect of them, I have passed your comments to staff and we are currently reviewing what went wrong during your stay. If... More 

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