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The Old Palace

Certificate of Excellence
Minster Yard, Lincoln LN2 1PU, England
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The Old Palace
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The Old Palace
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405 reviews from our community

Traveler rating
    226
    109
    53
    12
    5
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47
271
14
14
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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UK
Top Contributor
317 reviews 317 reviews
39 hotel reviews
166 helpful votes 166 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

We stayed here in the middle of a trip around Lincolnshire. The location could not be better if you're visiting the Cathedral, Old Bishop's Palace and Castle in Lincoln. Tip: the unmarked entrance to their car park is through the narrow archway in the corner of the lawned square next to the cathedral. Our room was no. 16, on the... More 

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Bedfordshire, United Kingdom
Contributor
15 reviews 15 reviews
9 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Great location, convenient parking, staff seemed to try, quite small but ok room, and still most likely the best hotel in Lincoln. But very loud cracking noises in bathroom area curtailed sleep (reported!), plus sink not emptying, and credit card machine not working on departure! But worst was breakfast, VERY slow, and a bit like fawlty towers, although when it... More 

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Selby, United Kingdom
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 6 days ago NEW

We stayed for one night and had room 24 in the annex church convertion. Our room was stunning. The staff very friendly and helpful. We had a full English breakfast and possibly one of the best we've had in a long time of staying in hotels. In essence a delightful stay and happy to repeat!

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Milton Keynes, United Kingdom
Contributor
13 reviews 13 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We have just returned from the old palace and enjoyed everything about our stay. The location is fabulous within the cathedral area. To be able to stay in such an historic area was truly a privilege. We had upgraded our room and were staying in the green room. The stunning focal point is the stained glass windows- fabulous! The room... More 

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nigel w, General Manager at The Old Palace, responded to this review

Thank you for your kind words, we really do appreciate it. Quite a number of members of staff regularly look on Trip Advisor to view the reviews and I am sure that they will be very happy with your thoughts and words. many thanks once agian More 

Doncaster, United Kingdom
2 reviews
2 of 5 stars Reviewed 1 week ago

Brought my friend here for Afternoon Tea as a treat... The "Gin and Tonic Afternoon Tea" was OK, but the Garden Room we were put in was Shabby, stark, boring no atmosphere, it felt unclean and I felt like the Poor Relation, not good enough to eat in the Drawing Room. The service was poor, very slow, and the one... More 

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nigel w, General Manager at The Old Palace, responded to this review

thank you for your comments, I am sorry that you did not enjoy the atmosphere of the Garden Room. The numbers booked for that particular day prevented us from using the Drawing Room. The Garden Room will be used extensively as we move towards the warmer weather where the garden terrace will be the preferred choice to serve Afternoon Tea.... More 

Cincinnati, Ohio
Top Contributor
65 reviews 65 reviews
65 hotel reviews
88 helpful votes 88 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed at this Hotel in July of 14. The Old Palace is located on the cathedral grounds, with no signs(due to it's location) but it's quite obvious that it's the hotel. Parking is easy. Reception is quiet and and friendly. Our room was, I believe, a lodge room or suite - situated on the top floors at the front... More 

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nigel w, General Manager at The Old Palace, responded to this review

Thank you for your comments, it was a pleasure to read. I am pleased that you enjoyed your visit to not only The Old Palace but also your visit to Lincoln. Perhaps we may see you again during the 800 years celebration of the Magna Carta soon to be displayed from 1st April. Thank you once again. More 

UK
Senior Contributor
23 reviews 23 reviews
17 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 1 week ago

Celebrated our daughter's birthday here ,yesterday. Delicious tea, beautifully presented and looked after so well by the waitress, Kate. The chef must be mentioned as, because of complex dietary requirements , we placed certain requests prior to arriving, all of which were met with the minimum of fuss. Thank you.

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nigel w, General Manager at The Old Palace, responded to this review

I am pleased that you enjoyed your visit and the service provided by Kate. Special dietary requests are now very common and we are more than happy to accommodate them. thank you once again More 

Mnachester
Contributor
20 reviews 20 reviews
12 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 1 week ago

We booked one night to celebrate our Ruby Anniversary in Lincoln. Having read the reviews on this hotel we expected a little more ...although we didn't book a suite . Firstly our room was the most boring/bland décor i have ever come across not even a picture to adorn the beige walls. We had a macerator in the bathroom which... More 

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nigel w, General Manager at The Old Palace, responded to this review

I am sorry that you were disappointed by the standard of bedroom provided. There are a small number of bathrooms in the Old Palace building that, due the listed building status of the hotel t have macerators in the bathrooms. we are though striving to re-route pipework to remove those that remain. Thank you for taking the time to write,... More 

leeds
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

This place is hard to find as there is no indication anywhere, even on the door, that it is an hotel. Once you dare walk in, there is no welcoming hotel reception, just a discreet desk in the corner.There are other eclesiastical offices and function rooms so I got the impression the hotel is probably a sideline for financial purposes.... More 

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nigel w, General Manager at The Old Palace, responded to this review

Thank you for your candid response. I do hope that you enjoyed your visit to Lincoln and should you visit again, consider staying at The Old Palace Hotel More 

Lincoln, United Kingdom
1 review
5 of 5 stars Reviewed 2 weeks ago

Had wonderful Sunday lunch today - absolutely delicious. Good service, fantastic food in beautiful historic setting with lovely views adjacent to Lincoln Cathedral - couldn't fault. A must for both locals and visitors alike. (Burn)

Was this review helpful? Yes
nigel w, General Manager at The Old Palace, responded to this review

Thank you for your comments, it is very much appreciated and I am especially pleased that you enjoyed your Sunday Lunch More 

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