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The Old Palace

3.0 of 5 Minster Yard, Lincoln LN2 1PU, England
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Certificate of Excellence 2014
The Old Palace
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The Old Palace
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351 reviews from our community

Traveler rating
    195
    97
    46
    8
    5
See reviews for
42
235
13
13
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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    (88)
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Senior Reviewer
9 reviews 9 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Booked just a single night in a room with a cathedral view for my partners 30th birthday, I was emailling a lady on reception called Danielle prior to my visit who was very helpful in making the occasion special so thank you to her. The location of the hotel is perfect and the view to the cathedral is nothing short... More 

Was this review helpful? Yes
Sheffield, United Kingdom
1 review
5 of 5 stars Reviewed 3 days ago NEW

Had a lovely weekend here 5th to 7th of December, the hotel is in a perfect place for us, next to the cathedral and just off steep hill, the staff were very friendly, breakfast was really good and the room spotless and free parking too, couldn't have been any better.

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Newark-on-Trent, United Kingdom
Senior Contributor
21 reviews 21 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

Stunning view of floodlit cathedral from our room and so convenient for the " old quarter "/ steep hill. Room sizes obviously vary - ours was small but warm and comfortable . Good value when parking taken into account and a fine breakfast . Internal corridors and stairways are quite a distance and some need a lick of paint .... More 

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Ben O, General Manager at The Old Palace, responded to this review

Dear Peter B. Thank you very much for taking the time to review us and I am very happy that you enjoyed your stay. I look forward to welcoming you back for Gin & Tonic Afternoon Tea very soon. With Very Best Regards Ben Orton General Manager The Old Palace More 

Barnoldswick, United Kingdom
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel was lovely the room very big with all mod cons including free internet.the only down side is you are next to the cathedral so have the bells going off every 15 minutes from 7am to 10pm, you do get used to them some what. Also breakfast has a long way to come from kitchen to table so is... More 

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Ben O, General Manager at The Old Palace, responded to this review

Dear Philip S. Thank you very much for your kind review. I am delighted that you enjoyed your stay and it is true to say that the Cathedral Bells are an acquired taste, although they do add greatly to the Christmas atmosphere at this time of year. I very much hope to be able to welcome you back to The... More 

Lincolnshire
Top Contributor
115 reviews 115 reviews
42 hotel reviews
49 helpful votes 49 helpful votes
5 of 5 stars Reviewed 1 week ago

Afriend and I visited for afternoon tea, possibly the best afternoon tea that I've ever had. The sandwiches were lovely, location and view stunning, cake selection sensational, excellent service and a flavoured gin was included.

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Ben O, General Manager at The Old Palace, responded to this review

Dear A27Lincolnshire Thank you very much for posting such a positive review. We are very proud of our Afternoon Tea offering, and I am delighted that it exceeded your expectations. I very much hope we can welcome you back again soon, perhaps in the Summer for tea in our gardens! With Very Best Regards Ben Orton General Manager The Old... More 

Peterborough, United Kingdom
Top Contributor
58 reviews 58 reviews
18 hotel reviews
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed 1 week ago

We decided to stay in the Tower Suite after an amazing stay earlier in the year in Suite 24. The Tower Suite is totally different but not in a bad way. The bedroom is cosy and warm with a big bed of 2 twins pushed together but still really comfortable for sleeping. The view of the illuminated cathedral is also... More 

Was this review helpful? Yes 1
Ben O, General Manager at The Old Palace, responded to this review

Dear 351sandraj. Thank you very much for your review. It was a pleasure to welcome you back again. I am delighted that you enjoyed your stay in our Tower Room, which as you say has fantastic features. We are looking at getting this room redesigned in the very near future as I am in complete agreement with you in that... More 

Lincoln
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

This was our first stay over the Lincoln Christmas Market weekend, and I have to say the arrangements for access and parking proved to be extremely smooth and trouble free. We drove to the hotel in the morning and were shown straight to our parking place at the hotel. From there we started our very enjoyable 'mulled wine fuelled' wander... More 

Was this review helpful? Yes 1
Ben O, General Manager at The Old Palace, responded to this review

Dear Alge123 Thank you very much for your review and your kind words regarding your recent stay. I am delighted that we met your expectations and I look forward to welcoming you back for next years Christmas market if not before. With Very Best Regards Ben Orton General Manager The Old Palace More 

Derby, United Kingdom
Contributor
18 reviews 18 reviews
9 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 1 week ago

We have just returned from an excellent weekend at the Old Palace and Christmas Market. The hotel was ideally placed for the market and the staff were all very pleasant. We stopped in the chapel in the Green Room (Room 35) with the church window. Although the bath was a little small, the room was excellent, comfortable and warm. Extra... More 

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Ben O, General Manager at The Old Palace, responded to this review

Dear Steve W. We were delighted to read your review of the hotel, and it's great to hear that you enjoyed the Christmas Market. Hopefully we will be able to welcome you back soon. Perhaps you can try one of our other Master Rooms next time, or even our fantastic Suite (all of which come with complementary chocolates)! Thank you... More 

Alfreton, United Kingdom
Senior Reviewer
7 reviews 7 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

On a visit to Lincoln Christmas market I am so happy we found this fantastic place. Friendly and helpful staff, gorgeous rooms throughout, absolutely prime location and a great breakfast. Has everything you could possibly want from a hotel. A pleasure of a stay.

Was this review helpful? Yes
Ben O, General Manager at The Old Palace, responded to this review

Dear Chris H. Thank you very much for posting such a positive review of your recent stay. I am delighted that you enjoyed your visit to Lincoln for the fantastic Christmas Market and hopefully we can welcome you back to The Old Palace next year. With Very Best Regards Ben Orton General Manager The Old Palace More 

doncaster
Senior Contributor
35 reviews 35 reviews
7 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The building is very old so it is quirky, odd shaped rooms, lots of odd steps. The decoration is a little tired in places...BUT i love the place. The standard of cleanliness is excellent, the bathroom was immaculate..one minor criticism..nowhere to put stuff when having a shower. The food in the restaurant was good. The staff in all areas were... More 

Was this review helpful? Yes
Ben O, General Manager at The Old Palace, responded to this review

Dear lisanthusDaoncaster. Thank you very much for staying with us again recently. It is always a pleasure to welcome back regular Guests. Thank you for your points of constructive feedback regarding the blue room and we will look into solving this before your next visit. We look forward to seeing you again soon. With Very Best Regards. Ben Orton General... More 

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Additional Information about The Old Palace

Address: Minster Yard, Lincoln LN2 1PU, England
Location: United Kingdom > England > Lincolnshire > Lincoln
Price Range (Based on Average Rates): $$
Hotel Class:3 star — The Old Palace 3*
Number of rooms: 32
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