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The Old Palace

3.0 of 5 Minster Yard, Lincoln LN2 1PU, England
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Certificate of Excellence 2014
The Old Palace
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393 reviews from our community

Traveler rating
    219
    109
    49
    11
    5
See reviews for
45
262
14
14
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Heacham, United Kingdom
Senior Contributor
39 reviews 39 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars NEW

Beautiful old building below the south side of the cathedral. We were here for my wife's graduation so were only staying one night. The reception was friendly and helpful, we were shown to our rooms which were clean, tidy and fairly spacious. Although our single room looked out onto the wall opposite, leaning into the window gave great views of... More 

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Lincoln, England, United Kingdom
Reviewer
5 reviews 5 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

My sister and 2 friends went to The Old Palace for afternoon tea a month ago and it was excellent.We were shown to what was the library in earlier days which commanded fantastic views of Lincoln and beyond the city.Although it was a huge room it was warm and cosy.We chose which flavour teas we liked and were served a... More 

Was this review helpful? Yes
nigel w, Manager at The Old Palace, responded to this review

I am delighted that you enjoyed your recent visit for Afternoon Tea. It is always a pleasure to receive such good news with the knowledge that your recommendation will increase our profile within the city of Lincoln but also within the County as a whole. Thank you once again! More 

Lincoln, United Kingdom
Senior Contributor
26 reviews 26 reviews
7 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We had never previously visited the old palace, but my wife received as a gift for Christmas a gin & tonic afternoon tea, which I thought was quite unique. We booked for Saturday 28th February and on arrival felt the area behind the cathedral was lovely. Their was a party of 4 of us and we were taken through to... More 

Was this review helpful? Yes
nigel w, Manager at The Old Palace, responded to this review

Thank you for your review of our Gin and Tonic Afternoon Teas. They are becoming very popular. We cannot wait until the warmer weather arrives and we can then serve them in our garden and on the terrace with views across the city. The southern aspect of the garden will encourage many G&T Afternoon Teas this summer. Thank you once... More 

Senior Contributor
31 reviews 31 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

A beautiful hotel. Ideally located for the Cathederal and shops. My room was lovely. Plenty of tea and biscuits in the room. Breakfast was first class and the staff were very friendly and helpful. Would recommend.

Was this review helpful? Yes
nigel w, Manager at The Old Palace, responded to this review

I am delighted that you enjoyed your recent stay with us. It is always a pleasure to read such kind words and your comments will be posted of the Staff Notice Board for all to read and admire. Thank you once again. More 

Bexhill-on-Sea, United Kingdom
Contributor
14 reviews 14 reviews
4 hotel reviews
27 helpful votes 27 helpful votes
2 of 5 stars Reviewed 1 week ago

I booked the Old Palace because it was local, had good reviews, located by the Cathedral and had parking. Or so I thought! Not one space available - and as I had a disabled lady with me, it was a huge problem. Thankfully the little shop at the entrance kindly let me park outside or it would have been a... More 

Was this review helpful? Yes 3
nigel w, Manager at The Old Palace, responded to this review

Thank you for your review, it is important that we receive feedback especially when things do not go according to plan. I am sorry that you were disappointed but grateful for the positives that you were kind enough to report. More 

Lincoln, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Me and my husband stayed in the Green room for a belated valentines night away. I called the hotel to book at 4pm and by 7pm we were checking in to our room. We had champagne, chocolates and rose petals which added to the beautiful room. Staff were extremely helpful and breakfast was amazing. Will definitely be staying again!

Was this review helpful? Yes
nigel w, Manager at The Old Palace, responded to this review

Thank you for your review, short and sweet. I do recall taking you across to your bedroom upon arrival and to witness your appreciation of the efforts our housekeeping staff had made to make your stay even more special. Thank you once again. More 

Newark-on-Trent, United Kingdom
Senior Contributor
24 reviews 24 reviews
12 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I'm splitting this review into two because I feel obliged to give different ratings to the Old Palace in its two roles, as a hotel and as an events venue - specifically as a wedding reception venue. This part considers the hotel. The hotel's rating as 3-star is probably about right at present, although with bit of a spend it... More 

Was this review helpful? Yes 1
nigel w, Manager at The Old Palace, responded to this review

thank you for your candid review following your recent visit. The service of breakfast, especially so during the weekends is very close to my heart. It is the most important meal of the day, it always leaves a lasting impression with our guests, especially on the day of departure. Your comments have been noted. With regard to the lack of... More 

Edinburgh, United Kingdom
Senior Reviewer
9 reviews 9 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel is situated in the grounds of the Medieval Bishops Palace. The views are spectacular. The building and the room was truly unique and made our trip truly memorable. The staff were professional and attentive. We did struggle to find the hotel initially as it is not signposted. Once we had got our bearings we enjoyed the seclusion. It... More 

Was this review helpful? Yes
nigel w, Manager at The Old Palace, responded to this review

I am pleased that you enjoyed your recent visit and thank you for taking the opportunity to post a review. Because of our location and listing building status of not only The Old Palace but also many other buildings within the vicinity, the erection of signage has been an on-going problem for a number of years. Thankfully we finally have... More 

Wakefield, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Couldn't fault the hotel, we stayed for 1 night and explored Lincoln. We had booked two double rooms, with breakfast included. The hotel is a little hard to find, although we couldn't be any nearer the Cathedral if we tried. The hotel carpark is well situated. When we arrived we checked in and were greeted by very efficient and friendly... More 

Was this review helpful? Yes
nigel w, Manager at The Old Palace, responded to this review

thank you for your kind words regarding your recent stay with us. It is very much appreciated. I do hope that we will have the opportunity to welcome you back in the not too distant future. More 

Norwich, United Kingdom
Senior Contributor
30 reviews 30 reviews
12 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We had a very enjoyable stay here, on 23rd January. We couldn't find the hotel easy and had to ask but this made it nicer in a way, it's quite secluded.The building itself is beautiful, as is the setting. Our room was very nice and clean with a view over the cathedral. The bed was comfortable and the shower was... More 

Was this review helpful? Yes
nigel w, Manager at The Old Palace, responded to this review

Thank you for submitting your review. I am very pleased that you enjoyed your staywith us and thank you for taking the time to submit a review More 

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Additional Information about The Old Palace

Address: Minster Yard, Lincoln LN2 1PU, England
Location: United Kingdom > England > Lincolnshire > Lincoln
Price Range (Based on Average Rates): $$
Hotel Class:3 star — The Old Palace 3*
Number of rooms: 32
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