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Fieldhead Hotel

3.0 of 5 Markfield Lane, Leicester LE67 9PS, England
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Fieldhead Hotel
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Fieldhead Hotel
Fieldhead Hotel
Fieldhead Hotel
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242 reviews from our community

Traveler rating
    85
    89
    25
    21
    22
See reviews for
28
122
4
41
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (56)
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  • All months
    (242)
  • Mar-May only
    (53)
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Leicester, United Kingdom
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

I was let down by my birthday group, we were due to all stay at this hotel. My partner however took me away from the kids for the weekend anyway. Came down late, around 10.45 to be greeted by smiling faces, willing to help. It was getting less busy, and the staff looked tired but one girl, Lizzy chatted with... More

Was this review helpful? Yes 1
Steven L, General Manager at Fieldhead Hotel, responded to this review

Thank you for leaving us such fantastic comments We are overwhelmed that Lizzie made you feel comfortable during your stay and we are very pleased with her especially after only being with us a week. We have also passed on your comment to John I’m sure he will be delighted with your comments. We will continue to strive with our... More

Scotland
Contributor
15 reviews 15 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stay all over the country with my dog for dog shows. I was very pleasantly surprised with this hotel. Very good value and no charge for the dog. Some chains now charge between 10 and 20 pounds extra for the dog. I now stay clear of them if I can. Large well kept and clean bedroom on the ground... More

Was this review helpful? Yes
Steven L, General Manager at Fieldhead Hotel, responded to this review

Brilliant feedback we are very happy that you’ve enjoyed your stay with us here at the hotel. We thank you for taking the time to leave us your comments. We will continue to provide excellent service for all our guests. We look forward to seeing you again. More

Leicestershire, United Kingdom
1 review
3 of 5 stars Reviewed 3 weeks ago

I had my wedding at this hotel, on 20th September ( this year) , and I was utmost dissapointed, as l my husband and I left strict instructions for wedding things to be kept, and was promised this would happen, it did not. LOST:- 2 wedding boquets, Mine and Grand daughters.( lost) 2 swans specially made for cake, (lost) 1... More

Was this review helpful? Yes
Steven L, Guest Relations Manager at Fieldhead Hotel, responded to this review

We appreciate you taking the time to leave us such valuable feedback we are so sorry that on this occasion you didn’t receive the service that we usually set ourselves here at the hotel. Your comment shave been passed on to the team and in future we will ensure everything is kept from functions to avoid this happening to yourself... More

2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

On a recent visit I was shocked enough about how bad or inedible the food was to write a review. I get the idea that some things on the menu are better than others..in which case why don’t they have a smaller focused one that is better quality rather than trying to do more things very badly. I ordered soup,... More

Was this review helpful? Yes 1
Steven L, Guest Relations Manager at Fieldhead Hotel, responded to this review

Thank you for leaving us such valuable feedback, I can assure you that all of your comments have been passed on to the team and we are doing everything we can to rectify the issues you received whilst dining with us. We are sorry that you felt the food was inedible, I am happy that you found our team friendly... More

Mayenne, France
Senior Contributor
33 reviews 33 reviews
26 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed October 20, 2014

Improvements made to hotel, ie no stained chairs in bar or dining room. Ordered salmon fillet and only got the tail end. Buttered potatoes, weren't. My husband asked if he could substitute peas for coleslaw with his fish and chips and told it couldn't be done. Very soft granary bread served with rock hard butter. Not a good combo.

Was this review helpful? Yes
Steven L, Guest Relations Manager at Fieldhead Hotel, responded to this review

Thank you for taking the time to leave us such valuable feedback, we are sorry that on this occasion you felt that the hotel was going downhill. We also apologise that the simplest of tasks were not followed through. I can assure you I have passed all your comments onto our team here at the hotel and we are in... More

2 reviews
2 of 5 stars Reviewed October 13, 2014 via mobile

Food is terrible !!! Not fresh not as described on menu over cooked and texture was like it had been cooked days a go and just reheated up !!! Have used this hotel for years food is that bad now will not be staying here again wouldn't serve that quality to my dog !!!

Was this review helpful? Yes
Steven L, Guest Relations Manager at Fieldhead Hotel, responded to this review

Thankyou for taking the time to leave us such valuable feedback, I am sorry that on this occasion the food was not up to the usual high standard that we set ourselves here at the hotel. I have passed on your comments to our kitchen team and are doing everything we can to ensure yourself nor any other guests experience... More

loughbrough
Contributor
11 reviews 11 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed October 10, 2014

Go here most weeks. Usually average to good. Had nice two for ten meal tonight. Much Better service than normal from a new boy /. Dom was attentive and amusing . Although when we left it was dark and the exterior lights hadn't been switched on. .

Was this review helpful? Yes 1
Steven L, Guest Relations Manager at Fieldhead Hotel, responded to this review

Such lovely comments, thankyou for bringing this to our attention. I have informed Dominic of your review and he is overwhelmed. Thankyou for letting us know about the exterior lights they have now been changed according to the time of year. We look forward to seeing you again soon. More

Warminster, United Kingdom
Top Contributor
61 reviews 61 reviews
13 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed October 6, 2014

Nice room, comfortable bed, but ... could have done with an extra server at breakfast. we waited over 15 minutes to place our order - and then only after we had called the waitress over (who commented "Oh, I thought I'd already taken your order"); when the cooked breakfast was delivered to our table, no comment about the toast to... More

Was this review helpful? Yes
Steven L, Guest Relations Manager at Fieldhead Hotel, responded to this review

Thankyou for leaving us a review we really appreciate it. I have let Jon know of his mention and we are chuffed that he made you feel welcome. We have also looked into our breakfast service and have now put on extra team members over the weekend to ensure this doesn’t happen again. Thanks in advance and we look forward... More

Durham, United Kingdom
Contributor
17 reviews 17 reviews
13 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed September 27, 2014

Room was clean with comfortable bed, decor is a bit dated, good powerful shower with plenty of hot water. Very disappointed with the quality of the meal I had in the evaning. Would stay again if I had to.

Was this review helpful? Yes 1
Steven L, Guest Relations Manager at Fieldhead Hotel, responded to this review

Thank you for taking the time to leave us such valuable feedback, we are happy that you enjoyed the standard of our bedrooms and we will continue to keep them at a high standard. We are also in the process of decorating and freshening the hotel up. We apologise that you felt the food quality wasn’t up to its usual... More

Stafford, United Kingdom
Contributor
12 reviews 12 reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed September 19, 2014

The best thing about this hotel is Sara (the landlady). She is the hotel. One minute she is checking you in, the next shes behind the bar and then later on she is taking meals to tables. full of energy and always very cheerful. The hotel itself is charming and the rooms are very clean. We have stayed here on... More

Was this review helpful? Yes
Steven L, Guest Relations Manager at Fieldhead Hotel, responded to this review

Such amazing comments, thankyou for leaving us such a fantastic review. We welcome you back in the future More

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Additional Information about Fieldhead Hotel

Address: Markfield Lane, Leicester LE67 9PS, England
Location: United Kingdom > England > Leicestershire > Leicester
Price Range (Based on Average Rates): $
Hotel Class:3 star — Fieldhead Hotel 3*
Number of rooms: 28
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Also Known As:
Fieldhead Hotel Leicester

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