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Holiday Inn Express Leicester City

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Filbert Way | Raw Dykes Road, Leicester LE2 7FL, England
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Holiday Inn Express Leicester City
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Holiday Inn Express Leicester City
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299 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Reviewer
4 reviews 4 reviews
4 hotel reviews
4 of 5 stars Reviewed 2 days ago NEW via mobile

Hotel room was excellent (the new design) and staff were helpful. Missed breakfast (too hungover from the many resturants to the side of the hotel, very nice addition as abit too far to walk from the city center after a few too many). Overall great experience.

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Manchester, United Kingdom
Top Contributor
59 reviews 59 reviews
12 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 1 week ago

If you are wanting to get about in the area this is a good hotel. Easy, secure parking, good free breakfast, well set up for internet access in public areas and rooms. Best to book in advance to secure best prices as can get expensive at the last minute. It is right next to the sports stadium so home games... More 

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Denise J, General Manager at Holiday Inn Express Leicester City, responded to this review

Hi ChrisHawley Thank you for the kind comments about the staff here at Leicester I will be sure to pass them on. It's always a nice feeling to be appreciated so I return the gesture and thank you for using your own time to complete this review. Kind regards Denise Jennings General Manager More 

cheshire
Senior Contributor
48 reviews 48 reviews
36 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 1 week ago

Very welcoming helpful staff, great price, clean comfortable spacious rooms, lovely breakfast, free carpark which is a bonus, good location & a lovely 15mins walk into the centre. Never been to Leicester before but when we return we will definitely stay in this hotel again. Thanks for a great stay

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Denise J, General Manager at Holiday Inn Express Leicester City, responded to this review

Hello KLREVIEW Thank you so much for using your own time to complete a review of your stay with us. We really appreciate the feedback and look forward to your next stay when you travel to Leicester again. Kind regards Denise Jennings General Manager More 

York, United Kingdom
Top Contributor
52 reviews 52 reviews
45 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed here for one night & found it to be what I expected - consistent facilities, service & good rooms. Looks ideal for travelling football fans & a short bus ride to the city centre. Its proximity to the city meant that there was 4G, so I can't comment on the wifi as I didn't need it. I'd happily... More 

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Denise J, General Manager at Holiday Inn Express Leicester City, responded to this review

JohnTravelsLots I am guessing from your name you are no stranger to hotel accommodation, so I would like to thank you for leaving a positive review on your stay here in Leicester. We look forward to welcoming you back when you travel through again. Kind regards Denise Jennings General Manager More 

Bolton, United Kingdom
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We have stayed at this hotel most probably over 10 times over the years. It was great to see that there has been an upgrade to the breakfast and reception areas. Obviously the changes are only cosmetic but the price does not seem to have increased which is great. Ok, so this is my opinion: 1. Location - convenient access... More 

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Denise J, General Manager at Holiday Inn Express Leicester City, responded to this review

Hello A_P_Bolton I don't think I need to say more, apart from now the refurbishment has taken place downstairs we are now in a position to look at the rooms, and with feedback like yours we know where to start, thank you so much for taking the time to leave this review. Kind regards Denise Jennings General Manager More 

London
Top Contributor
109 reviews 109 reviews
62 hotel reviews
109 helpful votes 109 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed for one night whilst attending a match at Leicester City FC. The hotel is literally over the road from the football ground and is around a mile from the station and town centre. Parking was free and I was able to get a space quite easily but I suspect it might have been difficult had I arrived nearer match... More 

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Denise J, General Manager at Holiday Inn Express Leicester City, responded to this review

Hello The_Coach55 Thank you for taking your time to leave a great review of our hotel, we really appreciate it. Kind regards Denise Jennings General Manager More 

2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 5 weeks ago

Nestling beneath an array of high powered electrical pylons and cables and next to the football stadium this hotel is conveniently close to the centre to allow a brisk walk before hitting the eateries and bars. Although a budget hotel there is plenty of room and the bed is reasonably comfortable. Usual loo and shower arrangements with squeezy soap in... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Leicester City, responded to this review

Dear Dave M, Thank you for taking the time to review our property. We certainly do our utmost to make your stay comfortable and pleasant, so we are very pleased to note that you were satisfied with the comfortable beds, tea and coffee amenities and location of the hotel. It seems that we were not able to execute an exemplary... More 

Rochdale, United Kingdom
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed April 23, 2015

I stay at different Holiday Inn hotels and have to say after a long day at work the check in was the best, very polite and organised. I would be very happy to return, and I did a few days later and again very good service.

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Denise J, General Manager at Holiday Inn Express Leicester City, responded to this review

Hi Peter R We are so glad you enjoyed your stay with us, we know you have a lot of choice when it comes to accommodation so we are pleased you choose to return to us too. We look forward to your next visit. Kind Regards Denise Jennings General Manager More 

Denton, East Sussex
Top Contributor
54 reviews 54 reviews
21 hotel reviews
25 helpful votes 25 helpful votes
2 of 5 stars Reviewed April 23, 2015

I'm a fan of holiday inn and a regular user of their hotels, but this one did not live up to the standard I have come to expect. The hotel itself is clean and in a convenient location, and the rooms are ok, but the moment you leave the room and venture downstairs, that's when the standard ends. The extremely... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Leicester City, responded to this review

Dear Nick B, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment regarding cleanliness and for finding our location to be convenient. However, we’re sorry we fell below your expectation regarding customer service provided which was unacceptable. We will address this concern. I... More 

UK
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed April 22, 2015

I stayed here on business so only needed somewhere to sleep and wifi. The former was difficult because of a soft bed (I am not normally fussy but thus was incredibly soft), light streaming in through badly fitting curtains and noises permeating through the paper thin walls. The wifi was fine on the day I arrived but the password only... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Leicester City, responded to this review

Dear JustMe52, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We would like to apologize for the overall dissatisfaction you had experienced during your stay. It is certainly not our intent to inconvenience our valued customers, but to instead provide good value, comfortable, clean and friendly accommodations.... More 

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