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Holiday Inn Express Leicester City

3.0 of 5 Filbert Way | Raw Dykes Road, Leicester LE2 7FL, England
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Holiday Inn Express Leicester City
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Holiday Inn Express Leicester City
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256 reviews from our community

Traveler rating
    53
    101
    69
    21
    12
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
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Leicester, United Kingdom
Senior Contributor
31 reviews 31 reviews
14 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

We stayed at this hotel purely due to location as we had a Christmas Party at Leicester City Football club restaurant. It is literally 30 seconds walk away! Having not stayed in a Holiday Inn Express before i wasn't holding out much hope that it would be a nice place to stay but went along with it just as somewhere... More 

Was this review helpful? Yes
Eugene S, General Manager at Holiday Inn Express Leicester City, responded to this review

Dear Fiona4333 I am very happy to hear that you had a good stay with us and that clean facilities and great lobby area are well received. It is a good idea to always check the football listings, not just here but everywhere as they change at very short notice and the club tends to close the road and hour... More 

Buckley, United Kingdom
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

i will start by saying my stay here was brilliant.The place was clean,staff were friendly,location was excellent and breakfast was lovely,well worth the money we paid for one night stay.check in was quick,but got a bit of a suprise when the receptionist asked for a £50 depsoit on the room.we booked the hotel over the phone about 4 weeks before... More 

Was this review helpful? Yes 1
Eugene S, General Manager at Holiday Inn Express Leicester City, responded to this review

Dear duffys090612 Thank you for your custom on this occasion and for your review. Just to clear up the pre-authorization. It is not a deposit but a pre-authorization that we require at check in. No money actually reaches our account but is held by the bank in the event that we call upon the money. Further, banks do not action... More 

Greater Manchester, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

The hotel was clean, functional and I have no complaints about the staff either. However upon arrival I was asked for card details for incidentals. Again not a problem. I was not going to smoke in the room or steal their towels. The problem is trying to get the holding deposit back. I actually spoke to somebody in South Carolina... More 

Was this review helpful? Yes 1
Eugene S, General Manager at Holiday Inn Express Leicester City, responded to this review

Dear 992bige Thank you for your review and your custom on this occasion. Although you had a great stay with us you are having a frustration with the pre-authorization being returned to your account. If you wouldn't mind giving us a call on Monday we would be more than happy to chase it up with the bank on your behalf.... More 

Manchester
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Broken glass in the elevator, beds Rock hard, bedroom furniture damaged,1/2 restaurant was closed. Staff unfriendly. Building and staff next door at rear of hotel next to car park very loud noisy from slamming gate and doors.

Was this review helpful? Yes 1
Eugene S, General Manager at Holiday Inn Express Leicester City, responded to this review

Dear MV050 Thank you for sharing your comments with us regarding your stay. There are areas we need to address and thank you for highlighting this. The hotel is currently benefitting from a lot of investment and you might have noticed the public areas and great room totally refurbished. This will be ongoing for a while and it is our... More 

Nuneaton, United Kingdom
Senior Contributor
23 reviews 23 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Just what you expect from a holiday inn express. Modern clean efficient. Good location for events at rugby,football or cricket stadiums, university, and infirmary otherwise 15min walk into town. On the downside our bed although comfy sagged in the middle and the Boddingtons draft was I undrinkable. Perfect for one night but would not want to say for a week.

Was this review helpful? Yes
Eugene S, General Manager at Holiday Inn Express Leicester City, responded to this review

Dear Steve S Thank you for sharing your comments with us and also for your custom on this occasion. We are delighted that you had a great stay with us. We will follow up with our supplier on the Boddingtons, we expect each and every drink to be perfect. I trust that we will be seeing you again and thank... More 

Manchester, United Kingdom
Senior Contributor
31 reviews 31 reviews
14 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Standard expectations met for the Holiday Inn Express Brand here. Good location for Football fans as right beside Leicester City's Kingpower Stadium. Clean rooms with efficient service to check in and check out. Happy to stay on business wouldn't for pleasure.

Was this review helpful? Yes
Eugene S, General Manager at Holiday Inn Express Leicester City, responded to this review

Dear MarkM We are happy to hear that our clean and functional facilities together with our efficient and friendly staff met with your approval on this occasion. Now that you know how suitable our location is I trust that we will be seeing you again in the near future. Thank you for your support on this occasion and for your... More 

Harrogate
Top Contributor
83 reviews 83 reviews
21 hotel reviews
44 helpful votes 44 helpful votes
1 of 5 stars Reviewed 4 weeks ago

I'm a 63 year old male arriving back in the City where I studied. I was not recognised as a Rewards Club member and was asked to give my credit card to be swiped for a £50 'deposit' in case I caused damage. I have never ever been asked for this in any Holiday Inn before and can never recall... More 

Was this review helpful? Yes
Eugene S, General Manager at Holiday Inn Express Leicester City, responded to this review

Dear njhharrogate Thank you for staying with us and providing us with your valuable feedback. Guest satisfaction is important to us and we try our hardest to make sure all of our guests have a rewarding experience at our hotel. Please accept our sincere apology for the shortcomings you experienced and we you have provided with areas that need work.... More 

UK
Senior Contributor
43 reviews 43 reviews
33 hotel reviews
74 helpful votes 74 helpful votes
4 of 5 stars Reviewed November 10, 2014

Booked for an overnight stop, purely as it was the best price, for a night out on the town. Location isn't brilliant - it's a 20 minute or £5 taxi ride to the city centre. Hotel was being partly refurbished, so the boarded over sections of reception should be overlooked for now. Rooms clean and nice, price good, found a... More 

Was this review helpful? Yes
Eugene S, General Manager at Holiday Inn Express Leicester City, responded to this review

Dear AverageJoeUk We a very happy to see you had a good stay with us and thank you for your understanding of what we are trying to achieve with the upgrade of the hotel and that it does not detract from the service that we offer. Thank you for you support and review and we were very happy to find... More 

Darwin, Australia
Contributor
19 reviews 19 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed November 7, 2014 via mobile

Came to Leicester City for the night for work. All the staff were friendly and helpful. It's very well located if you want to watch a game of soccer at the Leicester City Stadium! The room was comfortable, no iron or fridge in the room though. There is an ironing room located on another floor you can use. Breakfast was... More 

Was this review helpful? Yes
Eugene S, General Manager at Holiday Inn Express Leicester City, responded to this review

Dear MikeM Thank you for posting a review of your stay and for choosing us as your choice of accommodation on this occasion. Our rooms are typical of the Holiday Inn Express brand with no fridge or ironing facilities but everything else you need is available. We are happy to hear that you had a great stay and that the... More 

Reviewer
5 reviews 5 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed November 5, 2014

Ive been coming to this particular HIE since 2006 on business. Great hotel and staff are always friendly and helpful. Rooms are standard HIE but all very clean and tidy. My tip is to avoid match days here as its right next door to Leicester City football club which can make the hotel busy at the bar and difficult to... More 

Was this review helpful? Yes
Eugene S, General Manager at Holiday Inn Express Leicester City, responded to this review

Dear GrahamS We are delighted to have been your choice of accommodation for this length of time and it is gratifying to hear that we will be your choice for years to come. The wonderful team here will be delighted to hear this. Thank you again for you support and welcome back soon. Regards, More 

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Additional Information about Holiday Inn Express Leicester City

Address: Filbert Way | Raw Dykes Road, Leicester LE2 7FL, England
Phone Number:
Location: United Kingdom > England > Leicestershire > Leicester
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Express Leicester City 3*
Number of rooms: 110
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Also Known As:
Holiday Inn Express Leicester Walkers Stadium Hotel Leicester
Holiday Inn Leicester
Leicester Holiday Inn

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