We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Mercure Leicester The Grand Hotel

73 Granby St, Leicester LE1 6ES, England (Formerly Mercure Leicester City Hotel)
Hotel amenities
Book on
TripAdvisor
Trusted partner. We work with ACCORHOTELS.COM to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Mercure Leicester The Grand Hotel
Professional photos View all
Browse nearby
Mercure Leicester The Grand Hotel
Add Photo Write a Review

446 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    108
    161
    105
    52
    20
See reviews for
44
136
17
160
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (109)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Japanese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (446)
  • Mar-May only
    (132)
  • Jun-Aug only
    (123)
  • Sep-Nov only
    (94)
  • Dec-Feb only
    (97)
All months
Middlesbrough
Level Contributor
17 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed yesterday NEW

Really really impressed with the hotel and restaurant. Centrally located and on arrival I was upgraded without asking as an Accor club platinum member. My room was lovely, the staff friendly and attentive. I normally like to go into town for dinner but decided to stay put in the hotel as I was tired. The menu was excellent and I... More 

Was this review helpful? Yes
Leicestershire
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We stayed here for 1 night for an evening out in Leicester. Hotel was easy to find, it has its own car park at £8 for an overnight stay. The hotel itself is very grand, big sweeping staircase, welcoming reception & bar area. The hotel is central and there are lots of bars & restaurants close by, it's not far... More 

Was this review helpful? Yes 1
James C, General Manager at Mercure Leicester The Grand Hotel, responded to this review

Thank you for taking the time to post a nice review. I was delighted to read you had a lovely stay with us. We do hope we have the opportunity to welcoming you back in the very near future. More 

Leicester
Level Contributor
1 review
5 of 5 stars Reviewed 2 days ago NEW

My wife and I got married here 25th July 2015. We had our ceremony in the beautiful Queens Hall, and our reception in the grand Kings Hall. From start to finish, we felt like princesses the entire day. The Mercure is a wonderful place to get married. The food was superb, and all the staff professional, lovely, and accommodating. Special... More 

Was this review helpful? Yes 1
James C, General Manager at Mercure Leicester The Grand Hotel, responded to this review

Thank you so much for your kind review. I was delighted that we helped make your special day just that. It is always a pleasure to respond to comments regarding the higl level of quality, food and service. The Kings Hall is a georgeous Victorian Ball Room with all the original features in tact. I will be sure to share... More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

My wife,daughter and myself stayed for 2 nights and we weren't disappointed by the name of the Grand Hotel. From entering the hotel reception, which is stunning. The reception staff were very pleasant, and a warm welcome made checking in very easy, when we made it to our family room, This was the only disappointment of our stay. The room... More 

Was this review helpful? Yes 1
James C, General Manager at Mercure Leicester The Grand Hotel, responded to this review

Thank you for taking the time to post a very nice review. I was delighted to read both our team and Marco's team looked after you very well. Our ground floor is receiving great feedback and I was so glad you thought it was stunning. The Tiramisu is freshly made every day and it is a beautiful dish. Marco has... More 

Ramsbottom, United Kingdom
Level Contributor
199 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

RE visited the Grand recently, having last stayed here about ten years ago. It's had a refurb earlier this year giving the ground floor a much more modern shabby chic kind of look. It's a big improvement. The restaurant has also been moved from the basement to the ground floor and is a Marco Pierre White establishment with a kind... More 

Was this review helpful? Yes 1
James C, General Manager at Mercure Leicester The Grand Hotel, responded to this review

Thank you for taking the time to post a nice review. I was delighted to read that both our team and Marco's team provided you with friendly and efficient service. The ground floor has been receiving great feedback and again I was delighted to read you comments regarding the changes. There has been a lot happen with in the hotel... More 

Milton Keynes, United Kingdom
Level Contributor
30 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 1 week ago

Booked the Kings Suite for team building event. Fabulous room, excellent service and as meeting organiser I was able to relax and enjoy the event. Very professional events team. Will definitely use the venue again. Stayed overnight, nice quiet room.

Was this review helpful? Yes
Shirley M, Guest Relations Manager at Mercure Leicester The Grand Hotel, responded to this review

Thank you for taking the time to post your review. We are very proud of all of our team but when particular members get mentioned it is good to see in black and white. Also the Kings Hall to get yet another mention is fantastic, it really is a Leicester landmark. Please be assured that your kind comments will be... More 

Leicestershire, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Nice Hotel the staff were very nice. room was excellent. The only gripe i have is we ordered drinks from room service. and we were charged £3.50 extra on our bill. I think when you are paying £23 for a bottle of Rose wine it a bit cheeky to charge £3.50 tray charge. but hey we had a good stay... More 

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
Shirley M, Guest Relations Manager at Mercure Leicester The Grand Hotel, responded to this review

Thank you for your review Great to hear that you enjoyed your stay, however your comment with reference to the tray charge is a service charge which you recieve in any 4 star hotel. I am pleased that you are going to return to the hotel in the future when l am confident you will receive the same warm welcome... More 

Travelers are raving about these Leicester hotels

Level Contributor
4 reviews
3 hotel reviews
2 of 5 stars Reviewed 2 weeks ago

I stayed in 'The Grand' for a week traveling so it was easier for me to get to my work location for that week. I picked a "luxury" hotel as I'm here for 1 week, I wanted to be comfortable and feel homley. The food was ok, worst lasagne and pizza Iv ever had. The rooms was ok. TV was... More 

Was this review helpful? Yes
Shirley M, Guest Relations Manager at Mercure Leicester The Grand Hotel, responded to this review

Thank you for taking the time to write your review However, l am disappointed that we were unable to exceed your expectations. With a city centre hotel over a 100 years old it is an ongoing process to try and eliminate interior noise especially on the doors as for safety reasons we have to have fire closers on every door... More 

Hants, UK
Level Contributor
104 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed here over the weekend to do the Richard the Third sights. The hotel is very centrally placed and has car parking. We booked for 3 nights with breakfast. Breakfast is good. The hotel is 10 minutes walk from the cathedral and visitor centre. The room was comfortable and the bathroom spacious. We had to ring to ask for... More 

Was this review helpful? Yes
Shirley M, Guest Relations Manager at Mercure Leicester The Grand Hotel, responded to this review

Thank you for your review As you have stated we are centrally placed for many attractions in Leicester including the market and shopping centre I am pleased that you enjoyed your stay and look forward to welcoming you back to the hotel again in the future More 

Questions? Get answers from hotel staff and past guests. Ask a question

85 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (40)
Viewed
Room/suite (10)
Viewed
Hotel & grounds (5)
Viewed
Bathroom (6)
Viewed
View from room (2)
Viewed
Dining (3)
Viewed
Other (14)

Management photos: Courtesy of the property manager

Viewed
All management photos (45)
Viewed
Hotel & grounds (3)
Viewed
Dining (10)
Viewed
Room/suite (13)
Viewed
Business center/function rooms (4)
Viewed
Other (15)
Check In Check Out
Show Prices
Hotels you might also like...
Travelers also viewed these Leicester hotels
0.2 mi away
Premier Inn Leicester City Centre
0.4 mi away
The Belmont Hotel
The Belmont Hotel
#9 of 42 in Leicester
4.0 of 5 stars 545 reviews
0.1 mi away
Ramada Encore Leicester
Ramada Encore Leicester
#22 of 42 in Leicester
3.5 of 5 stars 379 reviews
Show Prices
Show Prices
Show Prices
3.4 mi away
Leicester Marriott Hotel
3.2 mi away
Hilton Leicester
Hilton Leicester
#17 of 42 in Leicester
4.0 of 5 stars 836 reviews
0.4 mi away
Holiday Inn Leicester
Holiday Inn Leicester
#18 of 42 in Leicester
3.5 of 5 stars 574 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Price Your Stay