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All 42 Leicester hotels

Mercure Leicester The Grand Hotel

4.0 of 5 Hotel   |   73 Granby St, Leicester LE1 6ES, England (Formerly Mercure Leicester City Hotel)
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Mercure Leicester The Grand Hotel
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59%
Ranked #23 of 42 hotels in Leicester
A recent review
4 of 5 stars reviewed 2 days ago
Henrietta R Ballyclare, Northern Ireland, United Kingdom
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278 people have reviewed this hotel

Traveler rating
    71
    92
    70
    34
    11
See reviews for
22
83
13
100
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (68)
Date | Rating
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English first
Watford, United Kingdom
Reviewer
3 reviews 3 reviews
2 of 5 stars Reviewed yesterday NEW

The Mercure is situated on Granby Street in central Leicester. It is a large Victorian building with some character. The public spaces inside are open and light and the 19th Century carved woodwork is attractive. Much of the contemporary furniture throughout the hotel is rather tired. Renovation was clearly in progress in parts of the hotel, but was no inconvenience.... More

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Ballyclare, Northern Ireland, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We came from Northern Ireland for our son's graduation last Friday, and received a very warm welcome. We were impressed with the car parking facilities, and the fact we had the whole of the next day parking too - all for £7. Very central location, just round the corner from our son's flat, but not noisy (or at least where... More

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Bridlington, United Kingdom
1 review
3 of 5 stars Reviewed 4 days ago NEW

Stayed here for son's graduation ceremony at the Curve Theatre and this venue was ideal for this and also the shopping centre / centre of Leicester. The bathroom in our room was huge and had a lovely big bath but the room itself was a little on the small side but adequate. It was very warm the week we went... More

Review collected in partnership with Mercure Hotels

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GeneralManager012, Manager at Mercure Leicester The Grand Hotel, responded to this review

Thank you for your review On a positve note l was pleased that you liked the location, which is in the centre for everything also the room size but particularly the great team we have at the hotel. For future reference we do supply fans by request for any room from reception. I was disappointed and sorry to note your... More

Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

We came to stay at the Mecure for a graduation at university. We thought the outer decor of the hotel and lobby were beautiful on arrival and the central location was perfect for us. We checked in with ease and were very pleased that we were allowed into our room 2 hours prior to the stated check in time of... More

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GeneralManager012, Manager at Mercure Leicester The Grand Hotel, responded to this review

Thank you for posting your review. Any guest that has been allocated a room on the 5th floor is made aware of the stairs at the time of check in, if this is not acceptable, if we have the availability of room type we do offer another room, also our standard at check in is to offer luggage service. We... More

Cheshire
Contributor
16 reviews 16 reviews
15 hotel reviews
35 helpful votes 35 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

Wedding in Leicester. Stayed 2 nights. The hotel is very old and in need of a makeover. There is some internal painting going on but it just scratches the surface. Location is central and near the train station. The side road by the hotel where the car park entrance is has a strip club and other seedy/noisy places. There was... More

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GeneralManager012, Manager at Mercure Leicester The Grand Hotel, responded to this review

Thank you for posting a review. I am sorry that we did not exceed your expectations. You have noted when you stayed with us that we are currently investing into our beautiful Grade 11 listed Victorian building (which we cannot fit air con due to regulation guidelines). This will be fantastic for us and more importantly for you as a... More

Leicestershire
1 review
4 of 5 stars Reviewed 1 week ago

I stayed at this mercure over this weekend for a special occasion, when first approaching Granby street by car the street the hotels located on is a bit scruffy, lots of cheap stores and chicken shops but when I spotted the hotel it's as grand as I thought it would be. The car park was easy to find and to... More

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Shirley M, Manager at Mercure Leicester The Grand Hotel, responded to this review

Thank you for posting your review We thank you for your positive comments which have been shared with all the hotel team We are hoping that all the refurbishment will be completed by the end of the year and look forward to welcoming you back to share the new vision with you. More

Wakefield
Top Contributor
77 reviews 77 reviews
13 hotel reviews
74 helpful votes 74 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed over at the Mercure in Groningen, Holland, recently and thought that the experince was absolutely brilliant, and I rated this on trip advisor 5/5, so I had no issues booking this hotel expecting the same high standards. Firstly it is based walking distance from the train station, and it was easy enough to find. It was based in a... More

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Shirley M, Manager at Mercure Leicester The Grand Hotel, responded to this review

Thank you for posting your review. I was disappointed to read that you did not receive our usual freindly welcome to the hotel, for which l apologise, this is usually a standard the Reception team excel in. I am pleased you liked the location and found it accessible for all your needs. With all the refurbishment work scheduled over the... More

Leicester, United Kingdom
1 review
5 of 5 stars Reviewed 2 weeks ago

After reading some reviews on trip advisor, good and bad, I decided to form my own opinion and stay for a couple of nights whilst visiting friends. Upon arriving at the hotel, I was booked in by a friendly and professional receptionist who was swift and very informative (about the city of Leicester and Mexico which is my next holiday... More

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Shirley M, Manager at Mercure Leicester The Grand Hotel, responded to this review

Thank you so much for taking the time and trouble to write your review. As always, your comments will be shared with all the hotel team to hilight that their high standard of customer service is noted and appreciated. We very much look forward to welcoming you back to the hotel in the future. More

Burnham on Sea
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

We went to the Mercure for a conference and booked into the hotel to make life easy. Although the Foyer and Ground Floor was OK our room was small and dingy. We were originally given a twin room which was changed when I complained. It was strange as we booked one room for double occupancy and one for single. The... More

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GeneralManager012, General Manager at Mercure Leicester The Grand Hotel, responded to this review

Thank you for your review. I am disappointed by your headline, we spent a considerable amount of time and money in upgrading our bedrooms last year. The design has to be in keeping with our beautiful Grade 11 listed Victorian hotel. All our rooms are of a different shape and size and character. This is give it some charm and... More

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Additional Information about Mercure Leicester The Grand Hotel

Address: 73 Granby St, Leicester LE1 6ES, England (Formerly Mercure Leicester City Hotel)
Location: United Kingdom > England > Leicestershire > Leicester
Price Range (Based on Average Rates): $
Hotel Class:4 star — Mercure Leicester The Grand Hotel 4*
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Also Known As:
Mercure Leicester Hotel Leicester
Ramada Leicester
Leicester Ramada

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Amenities

Business Center with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style
#4 Luxury Hotel in Leicester #8 Romantic Hotel in Leicester
Hotel Class
Official Description (provided by the hotel)
Choose Mercure Leicester The Grand Hotel, where Victorian charm meets modern comfort in Leicester city centre. ... more   less 
Number of rooms
104

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